Quail Creek Apartments
B+
B+
Award Winner
2024 Quail Creek Road, Laredo, TX 78045

4.3

(227 Reviews & Surveys)
$950 - $1,100/mo

Reviews

4.3 rating

167 total reviews

(

142 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 824537

Verified Resident 2019 - 2020

5.0

9/28/2020

good attention and super cleaning apartments, place are secure and peaceful.. nice neighborhood school and commercial places are closed , swing pool are always clean as the playground too. the gym is cool !!!

    Property Manager Response

    11/4/2020

    We are pleased to hear that you find our community a well-maintained and inviting place to call home. The comfort and well-being of our residents is our priority, so your acknowledgment of our well-cleaned pool area, playground, and top-notch fitness facility means a lot. Thank you for taking the time.
    Review Author Icon

    Current Resident 808692

    Verified Resident 2020

    5.0

    8/28/2020

    The over all process of renting my first apartment by myself was so easy with the staff they helped every step of the way. I appreciated the constant communication with them regarding the rental and how fast I was able to move in

      Property Manager Response

      9/3/2020

      We are humbled by your outstanding feedback. We know that moving can be very stressful, which is why our team is committed to making it as easy as possible for our residents. We are thrilled that our team was able to accomplish this goal and assist you to your satisfaction. Thank you for choosing us as your new home!
      Review Author Icon

      Current Resident 804866

      Verified Resident 2013 - 2020

      5.0

      8/17/2020

      Have been at Quail Creek apartments for 7 years and I enjoy it. I have no complaints regarding service. The management is wonderful and have never had any problems. We also have several banks, gas stations and restaurants within blocks away.

        Property Manager Response

        8/21/2020

        We are always delighted to hear from our loyal residents! Thank you for sharing how happy you have been in our community, and our team appreciates your thoughtful acknowledgment. As always, please feel free to reach out to us if we can assist you in any way!
        Review Author Icon

        Current Resident 791631

        Verified Resident 2020

        4.7

        7/15/2020

        It is a very welcoming community. The staff has been incredibly helpful and patient with me. They have answered every question i have had so far. I could not have asked for a better community and place to have a first start.

          Property Manager Response

          7/25/2020

          Welcome to our community, and thank you for sharing your heartfelt comments and superb rating! Our team appreciates your acknowledgment, and it was our pleasure to assist you. We?re proud to offer the best in luxury apartments with fantastic amenities. Please feel free to reach out to us if you have any additional questions or we can assist you in any way!
          Review Author Icon

          Current Resident 776946

          Verified Resident 2020

          3.3

          6/8/2020

          For the most part everything here has been good. There are parts of buildings and the pool area that need obvious attention but it's not too bad. The maintenance crew seem to be back logged or something because it took a week for them to come address a very simple issue. I wish they would fix up the outside of the buildings a little and pay more attention to the chlorine levels & cleanliness of the pool.

            Property Manager Response

            11/5/2020

            Thank you for your feedback. We're glad you have generally been happy in your home with us, but we're sorry you feel disappointed with our previous response time to your maintenance need and that you have additional concerns. We take pride in providing a comfortable living environment, and we strive to respond promptly to all maintenance requests. We would like the opportunity to personally assist you and discuss your observations, so please call the office at your earliest convenience. Thank you!
            Review Author Icon

            Current Resident 772453

            Verified Resident 2016 - 2020

            5.0

            5/26/2020

            Good Thank you very much it was well done Four score and seven years ago our fathers brought forth on this continent, a new nation, conceived in Liberty, and dedicated to the proposition that all men are created equal. Now we are engaged in a great civil war, testing whether that nation, or any nation so conceived and so dedicated, can long endure. We are met on a great battle-field of that war. We have come to dedicate a portion of that field, as a final resting place for those who here gave their lives that that nation might live. It is altogether fitting and proper that we should do this. But, in a larger sense, we can not dedicate?we can not consecrate?we can not hallow?this ground. The brave men, living and dead, who struggled here, have consecrated it, far above our poor power to add or detract. The world will little note, nor long remember what we say here, but it can never forget what they did here. It is for us the living, rather, to be dedicated here to the unfinished work which they who fought here have thus far so nobly advanced. It is rather for us to be here dedicated to the great task remaining before us?that from these honored dead we take increased devotion to that cause for which they gave the last full measure of devotion?that we here highly resolve that these dead shall not have died in vain?that this nation, under God, shall have a new birth of freedom?and that government of the people, by the people, for the people, shall not perish from the earth. ?Abraham Lincoln

              Property Manager Response

              6/3/2020

              Thank you for your 5-star rating and positive comments! Our team appreciates your acknowledgment, as we take pride in providing our residents with excellent service. Please feel free to reach out to us if you need anything!
              Review Author Icon

              Current Resident 768116

              Verified Resident 2020

              1.3

              5/11/2020

              I love the apartments but there's always issues and it makes it extremely inconvenient to live in when there's a constant issue I've had to miss work because of it too. I shouldn't have to pay for things that don't even work

                Property Manager Response

                6/3/2020

                Thank you for your feedback. We're glad you're pleased with our community, but we're sorry you feel disappointed regarding maintenance concerns. Our team takes pride in providing a comfortable, quality living environment for our residents, and we strive to respond promptly to maintenance requests. We'd like the opportunity to personally assist you, so please call the office at your earliest convenience. We look forward to speaking with you. Thank you!
                Review Author Icon

                Current Resident 760963

                Verified Resident 2020

                5.0

                4/22/2020

                Nice place to live. Place needs structure, however, it's a good place to live for a couple of years. It is clean and comfortable overall. The staff is very friendly and helpful. I would recommend for a small family.

                  Property Manager Response

                  5/22/2020

                  Thank you for sharing your positive impression of our community! We appreciate your acknowledgment of our team, and we're glad that overall you're happy in your home with us. We welcome suggestions from our residents on ways we might improve their living experience, so please call us if you'd like to discuss any concerns you might have or if we can assist you in any way. Thank you!
                  Review Author Icon

                  Current Resident 756336

                  Verified Resident 2020

                  5.0

                  3/30/2020

                  The office staff is very friendly and the apt is very spacious and I love that it comes with a washer and dryer, the complex itself offers a gym and pool and I really loved that. It is a quiet place very happy I chose this place.

                    Property Manager Response

                    4/19/2020

                    Thank you so much for sharing your positive remarks and 5-star rating! We appreciate your acknowledgment of our team, and we're glad you're pleased with our many offerings. We're proud to offer the best in luxury apartments with fantastic amenities. Please let us know if we can assist you in any way!
                    Review Author Icon

                    Current Resident 743462

                    Verified Resident 2018 - 2020

                    4.7

                    2/10/2020

                    Great and friendly. I would most definitely recommend this complex to anyone searching for a family oriented living experience. The staff is is friendly and extremely professional. Communication is great and effective.

                      Property Manager Response

                      2/14/2020

                      Thank you for sharing your wonderful impression of our community and team! We're so glad you're pleased with our family-friendly environment. Please feel free to reach out to us if you need anything!
                      Review Author Icon

                      Current Resident 706483

                      Verified Resident 2018 - 2020

                      5.0

                      3/6/2020

                      Good place to be . Very nice community , quiet area , plenty of parking . very friendly personnel. Reasonable prices . There are pool and gym on site . Appartmens are bright and roomy . So far no complaints at all.

                        Property Manager Response

                        10/29/2019

                        How nice to receive your 5-star rating about our community. We're glad that our team has helped provide a superior living experience for you and find real value in your home with us. And you, certainly, can't beat a convenient location!
                        Review Author Icon

                        Current Resident 706482

                        Verified Resident 2019

                        4.7

                        10/14/2019

                        It's been a few months and it's a calm neighborhood. Staff is friendly & attentive . I had heard about roach problem in buildings but so far I haven't had any problems. My apt complex is clean and my neighbors are very nice people. I like the fact appliances are in my apt and I don't have to walk to a laundromat and I have easy access to a gym. I recommend these apts if you are on budget and a good place to live for reasonable price.

                          Property Manager Response

                          10/29/2019

                          Thank you for your excellent review about our quiet neighborhood and attentive team. We aim to provide a well-maintained environment with superb amenities and well-finished apartments. If there is anything we can do to enhance your experience, please don't hesitate to let us know. So glad you're happy!
                          Review Author Icon

                          Current Resident 706370

                          Verified Resident 2018 - 2019

                          5.0

                          10/14/2019

                          The community is calm and friendly. It is a great place to live. I moved in a year ago and have had no problems. The staff is very prompt in helping out with any issues. I am very satisfied with my home.

                            Property Manager Response

                            10/29/2019

                            We're happy to hear that your past year in our community has been so great! Thanks for your acknowledgment of our friendly community, reliable team, and calm environment. Let us know if we may help in any way.
                            Review Author Icon

                            Current Resident 705322

                            Verified Resident 2019

                            3.3

                            10/10/2019

                            clean apartment and location not far away from the main city.Most of the important places in the city are 3 to 4 miles away.Office staff are great.Just started living , so not sure of the future far good.

                              Property Manager Response

                              10/29/2019

                              We're pleased to hear your excellent feedback about our community. How great that you find our team friendly and reliable and the location a convenient place to call home. Welcome!
                              Review Author Icon

                              Current Resident 697619

                              Verified Resident 2019

                              4.8

                              9/20/2019

                              Very nice scenery and the apartment is nice on the inside! I have only lived here for a few weeks but it has been enjoyable. The carpet is nice and does not look cheap. The appliances do not look as outdated either. Would recommend.

                                Property Manager Response

                                10/15/2019

                                We appreciate your recommendation and noting the special finishes and updated look of your new home. We're glad you enjoy the well-maintained grounds and scenic view. If we can help in any way, please notify the office. Welcome!
                                Review Author Icon

                                Current Resident 697411

                                Verified Resident 2019

                                5.0

                                9/19/2019

                                As a single woman living in her mid XXs, what you want out of an apartment is efficiency, affordability, convenience with the overall security. and these apartment have been what I have been searching for. When I first moved in the staff was beyond hopeful. Kimberly was very patient with all the questions and concerns that I have/had. I would very much recommend these apartments to a friend.

                                  Property Manager Response

                                  10/15/2019

                                  How nice to hear your heartfelt recommendation and acknowledgment about our friendly, helpful team. Kimberly is known to go the extra mile, so it's wonderful to hear your acknowledgment of her and your superior living experience. Thanks for taking the time to share your feedback and contact us if you need anything!
                                  Review Author Icon

                                  Current Resident 683681

                                  Verified Resident 2018 - 2019

                                  5.0

                                  8/21/2019

                                  My overall experience has been very positive. Modern well kept and very clean complex, also a very quiet and friendly community which is very important to me. The swimming pools are cleaned daily, I can leave my lawn chairs out on the porch or BBQ grill outside because so far safety hasn't been an issue for me or my neighbors as far as I know.

                                    Property Manager Response

                                    9/7/2019

                                    We appreciate your outstanding feedback about your living experience. How nice to know that you feel comfortable and at peace in our quiet and friendly community. So glad, too, you enjoy our wonderful amenities. Thanks for the vote of confidence!
                                    Review Author Icon

                                    Current Resident 675647

                                    Verified Resident 2019

                                    4.8

                                    8/7/2019

                                    My experience has been great with Quail Creek, their help has made my moving experience a great one. I also enjoy the peaceful area and my views are great. I feel I chose very well and I'm very pleased.

                                      Property Manager Response

                                      8/16/2019

                                      We truly appreciate your 5-star rating and vote of confidence about our community. Our team works daily to provide a seamless move-in experience and responsive service for our valued residents. Please let us know if we can help you in any way!
                                      Review Author Icon

                                      Current Resident 663243

                                      Verified Resident 2015 - 2019

                                      5.0

                                      7/10/2019

                                      Love living here, great staff and maintained crew. Neighborhood is great, very quiet and peaceful. People available to help with issues around the clock 24/7. Never had any issues that were not resolved ASAP.

                                        Property Manager Response

                                        8/2/2019

                                        It's always great to hear when our residents love their living experience! We aim to provide a peaceful, comfortable community with superior service, so thanks for the acknowledgment of our efforts!
                                        Review Author Icon

                                        Current Resident 651858

                                        Verified Resident 2017 - 2020

                                        5.0

                                        3/11/2020

                                        The apartments are quiet and comfortable and with a good service with excellent facilities at the time we have been in the apartment have attended all the incidents that have arisen to have a better stay

                                          Property Manager Response

                                          8/2/2019

                                          We truly appreciate your 5-star recommendation about our quiet, lovely community. So glad you enjoy the great amenities and regular maintenance. See you in the gym soon!
                                          Review Author Icon

                                          Current Resident 633645

                                          Verified Resident 2019

                                          5.0

                                          4/30/2019

                                          during the move in process i was helped in every way possible. the staff was extremely helpful and i could not be happier with how smooth everything went. i had an issue with my A/C unit not working properly and it was replaced the next day with a brand new unit. the property itself is very well maintained and any issues have been resolved quickly and with out further problems.

                                            Property Manager Response

                                            6/15/2019

                                            We're so glad to read your outstanding feedback about our community. Moving into a new home can be daunting and we're glad to have helped make the process seamless. Let us know if we can help in any way. Welcome!
                                            Review Author Icon

                                            Current Resident 632559

                                            Verified Resident 2017 - 2019

                                            5.0

                                            4/29/2019

                                            Comfortable living, make you feel right at home. Pool area is relaxing and beautiful. The workout center is great; parking sometimes an issue but always gets resolved. Overall happy to be part of this community

                                              Property Manager Response

                                              5/2/2019

                                              We're glad to hear your enthusiasm about our community. It's nice to call a place home that is comfortable with superb amenities and a welcoming team. Please let us know if we can help in any way.

                                              Updated Review

                                              Review Author Icon

                                              Current Resident 631485

                                              Verified Resident 2009 - 2019

                                              5.0

                                              4/25/2019

                                              Spacious, clean and remodeled apartments. Very well organized staff, by a professional manager. Fast and efficient maintenance workers. We feel safe living here thanks, this community has police service 24 hours.

                                                Property Manager Response

                                                5/1/2019

                                                Thanks so much for your outstanding feedback about our community. It's wonderful to hear how much you enjoy your spacious, updated apartment, responsive service, and secure environment. We appreciate the vote of confidence!
                                                Review Author Icon

                                                Current Resident 609608

                                                Verified Resident 2019

                                                4.3

                                                4/1/2019

                                                It's been quiet and safe and for the most part, the area is well maintained. The trash sometimes becomes unsightly becaus of the accumulation of trash. The pools are clean and functional. The new gym is a great asset. I hope more equipment is added.

                                                  Property Manager Response

                                                  3/5/2019

                                                  Thank you for your excellent review about Quail Creek. We're pleased that you're enjoying our quiet, comfortable community, superb amenities, and enthusiasm about the upgrades we soon will add. Let us know if we can enhance your experience in any way!
                                                  Review Author Icon

                                                  Current Resident 605195

                                                  Verified Resident 2019

                                                  1.0

                                                  2/17/2019

                                                  This place is horrid. I ever have hot water for long. They punish me for complaining about things that break by setting up unscheduled bug spraying. They never give more than 12 hour before entering the premise. I want to move out now. I want to live someplace where the hot water doesn't stop working every weekend.

                                                    Property Manager Response

                                                    2/21/2019

                                                    Thank you for your candid review which alerts us to areas that may need improvement in our community. We understand your frustration and apologize for any inconvenience regarding your water and pest control. Your comfort is our priority and we'd like to resolve these concerns at the earliest possible convenience. We will carefully evaluate the situation to determine the appropriate next steps. Please email us at customercare@embreydc.com to discuss this matter in more detail. We appreciate your time.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed 1 Bath

                                                    1 Bed, 1 Bath | 602 sq. ft.

                                                    $950 - $960

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bed 2 Bath

                                                    2 Beds, 2 Baths | 922 sq. ft.

                                                    $1,100

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 8 reviews)

                                                    Noise

                                                    4.7

                                                    Grounds

                                                    4.7

                                                    Safety

                                                    4.4

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.3

                                                    Neighborhood

                                                    4.9

                                                    Survey Scores (from 60 surveys)

                                                    Post-Tour Survey

                                                    4.9

                                                    Move-In Survey

                                                    4.5

                                                    Maintenance & Support Survey

                                                    4.1

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    8

                                                    Manager’s Review Engagement

                                                    B+

                                                    Percentage of reviews responded to

                                                    75.00%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    21.38 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Connections
                                                    • Washer/Dryer
                                                    Parking
                                                    • None
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $150. Comments: | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: $150. Comments: | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • BBQ and Picnic Areas
                                                    • Black Appliances
                                                    • Built-in Bookcases
                                                    • Built-in Microwaves
                                                    • Cat Friendly
                                                    • Ceiling Fans in Bedrooms and Living Room
                                                    • Clubhouse
                                                    • Community Center
                                                    • Dishwasher
                                                    • Double Stainless Kitchen Sink
                                                    • Fitness Center
                                                    • Large Closets
                                                    • Large Dog Friendly
                                                    • On-Site Maintenance
                                                    • Pet Spa
                                                    • Playground
                                                    • Pool
                                                    • Pool View
                                                    • Premium Bathroom
                                                    • Premium Cabinetry
                                                    • Premium Countertops
                                                    • Private Balcony/Patio
                                                    • Spacious Floor Plans
                                                    • Third Floor Premium
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                                                    Leasing

                                                    Quail Creek offers high quality, comfortable and beautiful apartments with one and two bedrooms. Quail Creek is located just off the Bob Bullock Loop with easy access to I-35, shopping, entertainment and dining. Our community features two sparkling pools, kids' playground, clubroom, two laundry rooms and we are pet friendly. Our one and two bedrooms feature all major kitchen appliances, ceiling fans and washer/dryer in select apartment homes.
                                                    Show Less

                                                    Leasing Options

                                                      • 12 months, 13 months, 14 months

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Embrey Management

                                                    A
                                                    A
                                                    Communities
                                                    47

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Quail Creek Apartments Rated?
                                                    Based on 227 number of votes by renters, Quail Creek Apartments is currently rated 4.3 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Quail Creek Apartments?
                                                    Quail Creek Apartments is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Quail Creek Apartments is rated 4.3 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Quail Creek Apartments?
                                                    Quail Creek Apartments is rated 4.7 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Quail Creek Apartments?
                                                    Quail Creek Apartments is rated 4.4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Quail Creek Apartments is rated 4.9 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Quail Creek Apartments?
                                                    Quail Creek Apartments is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 75% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 21.38 days to their community reviews in the past year.
                                                    Who manages Quail Creek Apartments?
                                                    Embrey Management
                                                    What is the pet policy at Quail Creek Apartments?
                                                    Dogs Allowed
                                                    Deposit: $150
                                                    Comments: | Restrictions: None
                                                    Cats Allowed
                                                    Deposit: $150
                                                    Comments: | Restrictions: None
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    April 2026

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                                                    Quail Creek Apartments is a 602 - 922 sq. ft. apartment in Laredo in zip code 78045. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $950 - $1,100. Nearby cities include Zapata, and Hebbronville.