Overture Plano Apartments

Current Resident 1345410

Verified Resident • 2019 - 2026

Overall, my experience has been very good. In general residents are open and friendly. The few hiccups were, for the most part, externally generated. I particularly appreciate the quiet atmosphere. It keeps things calm and laid back.

Current Resident 819260

Verified Resident • 1998 - 2026

I enjoy living in Overture. Most important I feel safe and happy. I have wonderful neighbors and management is concerned about the safety of the residents. The building is very clean and the grounds are beautiful.

Current Resident 1379818

Verified Resident • 2025

I have loved it at Overture since I moved in. Wonderful staff, nice people, amenities, 4ft pool is great. Any issues are addressed immediately, staff helps to make events and mix n mingle fun. My apt is nice cozy and perfect for my needs. With pool view so love it. Thanks.

Current Resident 1402802

Verified Resident • 2016 - 2025

the residents are wonderful The staff is very helpful Every place has things that can be improved and the staff is always willing to help and they always go the extra mile for me. I appreciate their enthusiasm.

Current Resident 1136094

Verified Resident • 2021 - 2025

I love Overture and feel very much like a big family lives here and we help each other ! Upgrades are happening and appreciate the staff as well ! UPS and downs happen but we roll with it! Would like to see street light at faith and Coit and better lighting on entry and front of building!

Current Resident 1204310

Verified Resident • 2023 - 2025

We're love our apartment and the community here! Starting about 1-1/2 yrs ago maintenance and cleanliness have been a problem. Maintenance has improved dramatically and we are now quite happy with that. General building cleanliness has improved recently but remains a problem, although we are aware that further changes are being made so we are optimistic.

Current Resident 738110

Verified Resident • 2019 - 2025

Overture is a wonderful clean quiet place to live. I feel safe and very comfortable here. I do not participate in most community activities as my life takes me away from the facility several hours per day. A nice community!

Current Resident 677642

Verified Resident • 2019 - 2025

It’s all in the questions I’ve answered already. One bad thing is some activities have been reduced or eliminated. Favorite fitness class leaders were done away with. I stopped some wellness classes because they became less and less fun to attend. For example Rut leading drumming and water fitness. Too bad.

Current Resident 1397369

Verified Resident • 2023 - 2025

After three years of work orders for poorly-flushing toilets and improper venting of dryer exhaust, Sean, our new maintenance man, FIXED BOTH OF THOSE PROBLEMS IN JUST TWO VISITS (ONE EACH). We thank you profusely for AT LAST hiring somebody who actually knows what they're doing. Please give Sean a raise as soon as he asks for one -- and don't even think about ever letting him go because of somebody's idea of "controlling costs." (And whoever thinks letting good people go is effective "cost control" should be sent back to Management 101 class at UTD, right next door to us.) Lastly, a suggestion: find and hire somebody who is effective and efficient at keeping carpets, tile, and public areas clean and well-stocked. PLEASE PRINT THIS IN YOUR BROCHURE, and tell prospective residents to CALL ME OR TEXT ME if they have any questions.

Current Resident 1213168

Verified Resident • 2023 - 2025

I have now lived at Overture for three years. I couldn’t be happier. First, the place is gorgeous. I love my apartment - big kitchen - the resident community is friendly, inclusive - really my new family. Yep, I’m totally brainwashed. Love this place.

Current Resident 1392212

Verified Resident • 2025

I’ve lived here 9 months. I’m overall pleased with my move and accommodations. Maintenance response and communication was challenging in the beginning. Change of staff has shown improvement with both issues.

Current Resident 1301102

Verified Resident • 2022 - 2025

It was great when I moved in 3 or so years ago. It has changed drastically over the years. It haas become more of an assisted living facility though now. No one asks about you, no one responds to your questions, and I feel extremely insignificant as a paying tenant.

Current Resident 1265762

Verified Resident • 2023 - 2025

Just in 2 years, all I see are "take aways" -bre!kfast bo ring, down from 5 to 3; activities nonexistent; Mixi' and Mingle food poor, generally insufficient. Generally feeling is down, down. Empty apartments. Residents retreat behind shut doors.

Current Resident 1377629

Verified Resident • 2025

Very satisfied with my apartment and the community. Dissatisfied in having to write a review of a minimum of 201 characters. I do not understand his requirement i do not want to take the time. Next time i will not take the survey

Current Resident 1162068

Verified Resident • 2022 - 2025

Ever since, Lorena took over as the community director, I could see a remarkable change in the overall support within the community. Maintenance response could be improved. Much better now than before. Lorena and her new staff ( Kaila) has been exemplary.

Current Resident 1166029

Verified Resident • 2021 - 2025

Overall experience has been good. I would like to see the floors on every floor cleaned on a regular basis. Also the trash room cleaned. This has not been done over 2 years to my knowledge. Only the floors near the evevators are moped once in a while. I was told only maintainance can do this. How come?

Current Resident 744020

Verified Resident • 2021 - 2025

I am extremely pleased with the resident community. It’s a shame management turnover is so quick, we hardly have time to establish a relationship. There is movie screen equipment on the floor in the arts and crafts room that we would appreciate being removed…it has been there for months.

Current Resident 1345972

Verified Resident • 2024 - 2025

We have enjoyed the one year we have lived at Overture Plano. We have no regrets moving here. The residents here have become our extended family and the staff has been great. We like having multiple events to chose from.

Current Resident 1160689

Verified Resident • 2023 - 2025

We have been very happy here at Overture. We have made wonderful friends and enjoyed all the activities and classes. Wonderful friendly staff and maintenance is fantastic. Would recommend Overture Plano to everyone!

Former Resident 1344592

Verified Resident • 2018 - 2025

[Incentivized Review] There are no permanent workers, they all are temps due do no one wishes to work here. This place was not designed for the elderly, Because they serve processed foods which is limited, which i think the workers are eating it, it was designed for the younger ones who wish to be away from kids. Needs to delete having valet trash pickup. Everyone is trashing their own. Overture Plano went to a answering system in 2018, which doesn't work properly. As of today, no manager. Services here have decreased, but my rent is constantly going up with each renewal. They do not have 18 months lease anymore. I have an intercom device in each bedroom, told that in 2018. Every time an idiot pull the fire alarm, it goes off in my bedrooms, so since I did move in a rental house as Katie Earnest suggested, there is an additional horn installed above on a ledge near my apartment door to force me to move in a rental house. Now in the last 3 months the bathroom light is constantly flickering indicating there is an electricity shortage. All this HELL I have been receiving indicating there is an EVIL CONSPIRACY AGAINST ME!!! DAMAGED MY PRINTER, CONSTANTLY ENTERING TO STEAL, AC WAS TURNED OFF, WORKER REPLACED ME WITH AN DEFECTED WATER FILTER, WHICH MADE ME SICK, LOCKED OUT OF THE INTERNET (HACKED), the conspirators told me I needed a mobile to receive a code, which is authentic, an evil LIAR, stationery phone is more secure, you can lose a mobile or they will steal it also!!! EVILNESS IS PAID BACK BY THE EVILNESS YOU HAVE ENFORCED UPON ME THREE TIMES OVER!!!

Current Resident 657200

Verified Resident • 2017 - 2025

A minimum of two hundred and one characters required? Well.... there's me, Ed, Gene, Doug and maybe a couple more characters around here, but for sure there's not two hundred and one of us. We do have a few amusing experiences we like to share and laugh about (when we can get a word in edgewise, us guys are outnumbered twenty to one). But remember, we are a bunch of old coots and experiences are few and far between. (that we can remember)

Current Resident 270972

Resident • 2024 - 2025

Beware

Definitely avoid this place if you can. It's mainly the staff that is terrible. And thin walls. Apartments not practically built - a fancy mess! Greystar doesn't seem to care about holding their staff accountable for the jobs they pay them to do. Communication poor, no follow up phone calls if you have a problem - you have to find time to go to their office, and no one may be available but the receptionist. Maintenance incompetent and the girl named Emilee in the office over Activities- doesn't speak well, communicates poorly, is mean spirited to residents. The place is clean enough, but utilities are very high on top of high rent and almost $200 extra fees. An account with Spectrum is mandatory and $90 at minimum. They take advantage of the elderly by not communicating with them.

Current Resident 510223

Verified Resident • 2020 - 2025

We love it here and have leased our apartment for our next 6th year. We love the property and especially our apartment. We do not participate in a lot of activities because of health reasons; but we do appreciate the amount of activities offered.

Current Resident 1169040

Verified Resident • 2024 - 2025

None/Great - enjoyed exercising, community activities. Also, I feel wonderful staying here. Meeting new friends, dancing and having fun. This place keeps my spirit lifted and makes my depression to stay very low.

Current Resident 400542

Verified Resident • 2017 - 2025

I have been requesting my bedroom carpet be replaced and installed properly so that it would stop unraveling at the threshold to the bathroom. I have been emailing and talking to management about this since January. I have a mobility problem and this presents a FALL HAZARD, not to mention how unsightly it is. I need a flat surface to walk on, not a threshold that has been suggested. This happened about 3 years ago and although the carpet was replaced, it still wasn’t done correctly—as I was told, which is because the carpet tack was initially installed too far from the threshold. Please respond to this request.