Seville Apartments
D-
D-
13330 Blanco Road, San Antonio, TX 78216

3.1

(131 Reviews)

Reviews

3.1 rating

131 total reviews

(

45 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 368598

Verified Resident 2017

5.0

7/12/2017

Stuff are very ready to help you nice and warm welcoming they understand you need to immediately and help you and try to do best for you as fast as they can. very clean nice Community all the way around.

    Property Manager Response

    8/30/2017

    Thank you so much for letting us know! We are so happy you are enjoying your apartment home at Seville!
    Review Author Icon

    Current Resident 361275

    Verified Resident 2017

    3.0

    7/10/2017

    The community is nice and quiet. Jason and Ashley do their best in assisting residents. They need more maintenance people and qualified for apartments to be in good shape. Once they get that together they shouldn't have any issues.

      Property Manager Response

      6/27/2017

      Thank you for taking the time to share your concerns about your experience at Seville Apartments. I have communicated your feedback to our corporate Resident Services Manager who will be reaching out to you shortly. I sincerely hope we can resolve any issues to your satisfaction. Thank you.
      Review Author Icon

      Current Resident 47820

      Verified Resident 2017

      4.5

      6/22/2017

      Quiet environment and friendly staff. The location is easily accessible. Service requests are taken care of in a timely manner. The grounds are maintained and love having a dog area. I recommend renting the townhouse floor plan.

        Property Manager Response

        6/27/2017

        Thank you for taking the time to review our property. We appreciate your kind words and your feedback. We take all feedback seriously and use it as a chance to learn how to better serve you.
        Review Author Icon

        Current Resident 359611

        Verified Resident 2013 - 2017

        4.3

        6/20/2017

        For the most part it is pleasant. Some people don't clean up after their dogs and leave their dogs on the patio all night parking. Most of the work orders are done properly and in a timely manner, except recently with our AC.

          Property Manager Response

          6/27/2017

          Thank you for taking the time to review our property. We appreciate your kind words and your feedback. We take all feedback seriously and use it as a chance to learn how to better serve you. We would love to discuss any issues you are experiencing in greater detail and encourage you to either call or stop into the main office.
          Review Author Icon

          Current Resident 353586

          Verified Resident 2017

          4.3

          6/6/2017

          I just moved in and the staff has been wonderful .the grounds are very well maintained. There are plenty of walkways with trees and lots of shade. The Seville is very close to wal mart,H-E-B and nanny other stores.

            Property Manager Response

            6/27/2017

            Thank you very much for taking the time to review Seville Apartments! We appreciate your kind words and feedback. We hope to have you as a member of our community for many years to come.
            Review Author Icon

            Current Resident 344937

            Verified Resident 2017

            2.8

            6/22/2017

            The maintenance staff is not good. In 1 month- my dishwasher wasn't connected to the counter to the point my son almost pulled it out on himself; it wasn't connected properly so it later flooded; and recently the AC broke and was out of commission for days in 100 degree heat- they set up a janky portable unit with my window staying open for days-- which isn't safe. They said we needed a new AC. Four days later it was fixed by actual repairmen within minutes.

              Property Manager Response

              5/16/2017

              Thank you for sharing your experience with us. We are happy that you chose to create your home in our community. We are glad that you are taking advantage of our prompt maintenance services. It's our goal that you have a great experience living in our apartment complex. If you ever have any concerns, please reach out to our staff and they will be happy to continue to provide great customer support! We hope you enjoy the rest of your time with us at Seville Apartments!
              Review Author Icon

              Current Resident 335538

              Verified Resident 2015 - 2017

              1.7

              4/23/2017

              As soon as your management company took over. Everyone of you staff has mistreated and was rude to many of the residents. There have been many complaints, but your company has never cared. It should always be about us. With you company it never was

                Property Manager Response

                4/28/2017

                Thank you for taking the time to share your feedback with us. We are sorry to hear that the service you feel you have received has not been to your satisfaction or to the level we strive to provide. We would love to discuss any issues you're experiencing in greater detail if you're able to stop by the office.
                Review Author Icon

                Current Resident 323326

                Verified Resident 2017

                4.3

                3/21/2017

                The size of the unit is amazing and open. Gorgeous wood floors throughout the unit as well. Washer/dryer connections are a plus as well. And the patio is Amazing!! Also has a working fireplace(brick). Bedrooms are very spacious as well.

                  Property Manager Response

                  3/24/2017

                  Thank you for your kind words. We are so happy to hear that you are enjoying your new home and love the finishes and size. We look forward to serving you for many years to come. Welcome home.
                  Review Author Icon

                  Current Resident 318234

                  Verified Resident 2015 - 2017

                  2.2

                  12/6/2017

                  If we have no issues this place is great. It's on a nice side of town near amazing schools and we love to see the wild animals and the fact that our personal patio faces a wooded area. If we need anything from our landlords it is hell. No regard for the people they serve. I was told to jump through hoops to pay rent the other day. I was also going to be charged another day for late rent, not because I didn't have the money the day I wanted to pay, but because the NEW WIP website takes 24 hours to generate. We can't trust the 3rd party vendors to do their job. I've had issues THREE times now for the same problem.

                    Property Manager Response

                    3/13/2017

                    Thank you for taking the time to share with us. We're happy to hear that you enjoy our location, and appreciate you sharing your concerns with our maintenance and amenities. I'm forwarding your review to our regional management team and your property manager so that they can address with the team.
                    Review Author Icon

                    Current Resident 315906

                    Verified Resident 2017

                    5.0

                    7/28/2017

                    Buenas tardes, en estos primeros 6 meses han sido para mi de mucho provecho por la comodidad del apartamento asi como la ubicaci?n del lugar. El trato y la seguridad son muy buenos para mi opini?n y espero esto siga as. Muchas gracias!

                      Property Manager Response

                      3/3/2017

                      Thank you for taking the time to review our community. We are so happy to hear that you are enjoying the location as well as many other things about your new home. Please let us know if there is anything we can do for you in the future. Welcome home.
                      Review Author Icon

                      Current Resident 311928

                      Verified Resident 2016 - 2017

                      3.0

                      2/18/2017

                      My experience at this apartment complex is that improvements need to continue with the management. When you report issues to management you either never get a response back or you have to go to the office repeatedly with the same issue.

                        Property Manager Response

                        2/21/2017

                        Thank you for taking the time to complete this review. We are saddened to hear that you've had a less than stellar experience at the Seville Apartments. Please stop by the office at your earliest convenience so we can discuss your frustrations in further detail. We have forwarded your review to our regional for review.r
                        Review Author Icon

                        Current Resident 306189

                        Verified Resident 2014 - 2017

                        4.3

                        1/30/2017

                        professional, friendly, caring staff. Needs better lighting in the parking and walking areas, more visible building numbers! really 200 character minimum? that's irritating

                          Property Manager Response

                          2/1/2017

                          Thank you for taking the time to share your experience. We truly appreciate your feedback. We're always working to provide better service and will use your feedback to do so.
                          Review Author Icon

                          Current Resident 303594

                          Verified Resident 2012 - 2017

                          3.8

                          9/25/2017

                          I am happy even though .my closest friends suddenly moved away, but now I have an SO. We're both happy here. We think you take your maintenance more serious. I'd like a widened accessabily to them. I think today's crew is the best. Same of office too. !!

                            Property Manager Response

                            4/10/2017

                            Thank you for your review. I would like to apologize if your experience has not been that of what we strive to provide. Please stop by the office if you wish to further discuss your concerns.
                            Review Author Icon

                            Current Resident 995246

                            Resident 2016

                            1.0

                            12/9/2016

                            I have lived here for only a couple of months and I must say its the worst place I have ever lived in. The only thing I can give a good review about is it is close to my work. But at this point I rather drive an hour away just to move out of this dump. The other day I saw him getting into someone's face which one of your contractors that works for your company. I guess he was mad because they did a bad job. but if you ask me that's not professional. He got mad at my neighbor and told him not to throw his cigratte buds outside or he will get them and throw them back in his apartment or on top of his car. My neighbor told him stuff back and the maintenance supervisor started cursing him out. Other residents have seen him get into it with a delivery truck that I guess delivers your parts. This guy is out of control. He likes to bully everyone and thinks he can get away with it. This is bad business if you ask me. Your maintenance supervisor should be cleaning your grounds and pools because they are disgusting, I know he will deny it, but please email me and i will be happy to take it into the office.

                              Property Manager Response

                              12/14/2016

                              Thank you for sharing your experience with us. We take all feedback seriously and use it as a chance to learn how to better serve you. Additionally, we apologize if the experiences you had with us were not to your satisfaction and assure you that it is not the level of service we strive to provide. We would love to discuss any issues you are experiencing in greater detail and encourage you to contact our Resident Services hotline at ResidentServices@BHManagement.com.
                              Review Author Icon

                              Current Resident 285231

                              Verified Resident 2012 - 2017

                              3.3

                              11/8/2017

                              For the most part my stay at the Seville Apartments has been enjoyable & acceptable. As with any community there have been some negative experiences; but, for the most part it okay. The rent is too high for the unit.

                                Property Manager Response

                                11/22/2016

                                Thank you for taking the time to review our property. We would love to discuss any issues you are experiencing in greater detail and encourage you to contact the office or our Resident Services hotline at ResidentServices@BHManagement.com.
                                Review Author Icon

                                Current Resident 283460

                                Verified Resident 2004 - 2016

                                3.2

                                12/19/2016

                                In general it has been alright-my 2nd year here there was a flood in my apartment. #1403. The neighbor upstairs had left the faucet in her bathroom running. I an now in # 1109 and things have been better. I do need new carpeting or at least professional cleaning. I have saved Seville complex many monies over the past years by not having to "make ready". Could use a little reward for long time resident.

                                  Property Manager Response

                                  11/22/2016

                                  Hello and thank you for your feedback. We would love to discuss any issues you are experiencing in greater detail and encourage you to contact the office at your earliest convenience!
                                  Review Author Icon

                                  Current Resident 281102

                                  Verified Resident 2015 - 2016

                                  3.3

                                  11/4/2016

                                  My stay at the Seville has been very pleasant and comfortable apartments are very spacious...needs a little updating but I must say not bad..could do better with routine maintenance like checking water pressure and changing filters for AC

                                    Property Manager Response

                                    11/9/2016

                                    Thank you so much for taking the time to write us a review! We appreciate when our valued residents, like you, take the time to share kind words about our property!
                                    Review Author Icon

                                    Current Resident 280477

                                    Verified Resident 2008 - 2016

                                    2.7

                                    11/1/2016

                                    Maintenance problems are never completely fixed. Parking is horrible here. It's very inconvenient to park far from where I live. Especially when I have lots of groceries to carry inside. Please fix this issue. Or tow cars that are not tenants.

                                      Property Manager Response

                                      11/9/2016

                                      Hello and thank you for your feedback. We would love to discuss any issues you are experiencing in greater detail and encourage you to contact the office or our Resident Services hotline at ResidentServices@BHManagement.com.
                                      Review Author Icon

                                      Current Resident 279990

                                      Verified Resident 2011 - 2017

                                      5.0

                                      11/1/2017

                                      I have enjoyed living here, had the best neighbors, always enjoy Seville's "events". Grounds are kept clean each day, very happy with any maintenance requests and response time. Management is polite, professional, and always respond promptly.

                                        Property Manager Response

                                        11/2/2016

                                        Thank you so much for your kind words. We pride ourselves on taking great care of our residents, and we are pleased to learn that we have provided you with the level of service that you deserve.
                                        Review Author Icon

                                        Current Resident 274646

                                        Verified Resident 2016

                                        5.0

                                        10/31/2016

                                        Great apartments, great management, and great location. Near an airport so the planes overhead are loud but not from inside the apartment. Spacious apartments and nice new floors. Nice lawn maintenance and quick turnaround time for maintenance in the apartments.

                                          Property Manager Response

                                          10/4/2016

                                          Thank you for your wonderful feedback. We are so happy you enjoy living with us and hope to have you as a member of our community for many years to come!
                                          Review Author Icon

                                          Current Resident 274627

                                          Verified Resident 2016 - 2017

                                          5.0

                                          4/17/2017

                                          Office staff are always incredibly friendly. The new doors and windows make it hard to remember that planes go by all the time, I rarely even hear them anymore. The whole area is clean, and the other tenants are nice too.

                                            Property Manager Response

                                            10/4/2016

                                            Thank you for your positive feedback. We appreciate so much hearing from our valued residents, like you, about how our property is doing.
                                            Review Author Icon

                                            Current Resident 272151

                                            Verified Resident 2013 - 2017

                                            5.0

                                            12/1/2017

                                            We knew the area and we liked it. We visited several places and some have something that we were not satisfied with. When we came to Seville we liked the way buildings were. We are comfortable here, it was kind of noisy (airplanes, cars), but then windows were changed and that was very good. This is the first time that we live in an apartment and we feel comfortable.

                                              Property Manager Response

                                              9/23/2016

                                              Thank you so much for taking the time to write a review for our property. We are so happy that your experience thus far with us has been such a great one!
                                              Review Author Icon

                                              Current Resident 267509

                                              Verified Resident 2016 - 2017

                                              1.8

                                              7/11/2017

                                              This had been hell. Maintenience is atrocious, apartments are faulty, mold infested, pool is never open/clean, dog park is dead grass, there is no sense of value for this community. Very poor management.

                                                Property Manager Response

                                                9/8/2016

                                                Thank you for taking the time out of your day to review our property. We appreciate hearing from our valued residents, and we're so happy we've been able to provide you with a positive living experience!
                                                Review Author Icon

                                                Current Resident 264952

                                                Verified Resident 2016

                                                4.7

                                                8/24/2016

                                                Great first apartment. Just moved in after living in the dorms and it has gone so much more smoothly than I was expecting. Great area and it's a great apartment. Very big and staff is very nice. Have no problems. Great experience so far with my roommate

                                                  Property Manager Response

                                                  8/31/2016

                                                  Thank you for taking the time out of your day to review our property. We appreciate hearing from our valued residents, and we're so happy we've been able to provide you with a positive living experience!
                                                  Review Author Icon

                                                  Current Resident 262889

                                                  Verified Resident 2016

                                                  4.3

                                                  8/18/2016

                                                  It is a nice community. It is very quiet and I like that. We've met a couple of the neighbors and they seem nice too. The office staff is great. Everything looks pretty and nice. I like the pool. The laundry room is pricey but I guess it's nice too. Should really be 1.25 though like most normal places. Anyways it's good here I'm happy.

                                                    Property Manager Response

                                                    8/23/2016

                                                    Thank you so much for taking the time to write us a review! We appreciate when our valued residents, like you, take the time to share kind words about our property!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A3

                                                    1 Bed, 1 Bath | 815 sq. ft.

                                                    See Floor Plan Details

                                                    A1

                                                    1 Bed, 1 Bath | 768 sq. ft.

                                                    See Floor Plan Details

                                                    A2

                                                    1 Bed, 1 Bath | 815 sq. ft.

                                                    See Floor Plan Details

                                                    A4

                                                    1 Bed, 1 Bath | 832 sq. ft.

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B1

                                                    2 Beds, 2 Baths | 997 sq. ft.

                                                    See Floor Plan Details

                                                    B3

                                                    2 Beds, 2 Baths | 1,041 sq. ft.

                                                    See Floor Plan Details

                                                    B4

                                                    2 Beds, 2 Baths | 1,091 sq. ft.

                                                    See Floor Plan Details

                                                    B2

                                                    2 Beds, 2 Baths | 1,036 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    D-
                                                    D-

                                                    Renter Ratings

                                                    D+

                                                    Review Ratings (from 1 reviews)

                                                    Noise

                                                    3.0

                                                    Grounds

                                                    2.0

                                                    Safety

                                                    1.0

                                                    Office Staff

                                                    1.0

                                                    Maintenance

                                                    1.0

                                                    Neighborhood

                                                    3.0

                                                    Survey Scores N/A

                                                    Review Count

                                                    D

                                                    Number of reviews in the past 365 days

                                                    1

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                    • Cats Allowed
                                                    Other
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Black Appliances
                                                    • Carpet
                                                    • Cat Friendly
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Community Center
                                                    • Courtyard
                                                    • DishWasher
                                                    • Disposal
                                                    • Energy and Water Efficient Appliances
                                                    • Fireplace
                                                    • Fitness Center
                                                    • High Ceilings
                                                    • High-Speed Internet
                                                    • Large Closets
                                                    • Large Dog Friendly
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Plank Flooring
                                                    • Pool
                                                    • Public Transportation
                                                    • Refrigerator
                                                    • Sundeck
                                                    • Tennis Court
                                                    • View
                                                    • Window Coverings
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                                                    Leasing

                                                    Come home to Seville Apartment Homes. Our pet-friendly community offers well-appointed one and two-bedroom apartment and townhome floor plans. The community offers many homes with newly upgraded interiors including black appliances and wood-style plank flooring. Additional interior features include washer and dryer connections in every home, fireplaces, private patios and balconies, and walk in closets. Enjoy the many great outdoor amenities as well, including a sparkling swimming pool, tennis courts, community clubhouse, and lush green space areas filled with beautifully large and expansive oak trees. The new Hardberger Park is within walking distance to the community and also offers a wide range of recreational activities for the whole family and also includes a pet park. Seville offers an amazing location! Convenient proximity to Wurzback Parkway allows you to access many of San Antonio's popular shopping and dining venues, San Antonio International Airport, as well as major employers including SWBC, Marriott Global Sales and Reservation Center, Valero Energy, USAA, South Texas Health Science Center, and many more. Discover the fabulous home you've been waiting for at Seville.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: 10:00 AM - 06:00 PM
                                                    • Tuesday - Wednesday: 09:00 AM - 06:00 PM
                                                    • Thursday: 10:00 AM - 06:00 PM
                                                    • Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Seville Apartments Rated?
                                                    Based on 131 number of votes by renters, Seville Apartments is currently rated 3.1 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Seville Apartments?
                                                    Grounds: Seville Apartments is rated 2 out of 5 stars for grounds by renters, which is considered poor. This means that some renters have shared concerns about the upkeep of the community grounds, common areas, and/or overall appearance, which can negatively impact their desire to remain a resident.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Maintenance: Seville Apartments is rated 1 out of 5 stars for maintenance by renters, which is considered poor. This means that some residents have expressed frustration with the speed, responsiveness and/or effectiveness of addressing maintenance-related issues, which may negatively impact their living experience.
                                                    What are noise levels like at Seville Apartments?
                                                    Seville Apartments is rated 3 out of 5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    How safe is Seville Apartments?
                                                    Safety: Seville Apartments is rated 1 out of 5 stars for safety by renters, which is considered poor. That safety rating suggests residents have concerns about safety at the complex and that steps are needed to reduce potential risks.
                                                    How satisfied are residents with the neighborhood?
                                                    Seville Apartments is rated 3 out of 5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    How satisfied are residents with the staff at Seville Apartments?
                                                    Staff: Seville Apartments is rated 1 out of 5 stars for staff by renters, which is considered poor. This means that some residents have expressed concerns with the friendliness, responsiveness, and/or helpfulness of the on-site team during their interactions with the community.
                                                    What is the pet policy at Seville Apartments?
                                                    Dogs Allowed
                                                    Cats Allowed
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Seville Apartments

                                                    April 2026

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                                                    Seville Apartments is a 768 - 1,091 sq. ft. apartment in San Antonio in zip code 78216. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Hollywood Park, Kirby, Windcrest, Helotes, Converse, Live Oak, Universal City, Von Ormy, Selma, and Garden Ridge.