City Lights at Town Center
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A
Award Winner
5000 City Lights Drive, Aliso Viejo, CA 92656

4.4

(1131 Reviews & Surveys)
$2,716 - $4,914/mo

Move-In Specials

Up to 1 month off! See leasing for details.

Reviews

4.4 rating

743 total reviews

(

476 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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prop65

Resident 2007 - 2010

4.2

6/22/2010

Good Experience With City Lights

Ok, so I am sick of people reviewing this property in a negative light, so I have to post my real experience. My husband & I moved here in Oct 2007 and just recently moved out the beginning of May. We were in the #9 building on the 3rd floor close to the parking structure. Overall City Lights was a great apartment. The grounds were kept clean, walking to the shopping center below was really nice and any maintenance request was handled pretty quick. I am a 28 year old woman, and have never felt "unsafe" in the parking structure. A huge plus for my husband & I was the size of the patio on our 1 bedroom den. You will not find balconies this size anywhere. I dont know wht people are so hung up on the staff. Why do they even have to interact with them? If you drop your rent in the drop box on time every month you will have no interaction with the staff. It's as easy as that. If you pay late and complain, yes you will be hearing from them. I have to admit that I do work for a small management company, but for that reason I consider myself to be even more critical then the average resident. That said, I have even taken some of their ideas/policies to try and incorporate into my properties. What does that tell you? The only reason my husband & i moved out was because we bought a short sale just up the street in the Westridge area. Although I owed money after moving out because of the ISTA bill (water,sewer,trash), and painting a wall red, I still can give them a great review.

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    merry37h

    Resident 2010

    4.2

    6/22/2010

    Nice Place

    looks like 1 person is mad. I wanted to put my 2 cents in and confirm the positives reviews are accurate. Not sure were that 1 person who is mad lives at but not here.

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      qkkp

      Resident 2010

      4.7

      6/22/2010

      I Love City Lights!

      Not much too really say other than I really like living here, I'm with the majority. thank you

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        sunshine305

        Resident 2008 - 2010

        2.7

        6/22/2010

        Meh, it's OK

        Ahhh, how refreshing. A review from a person that actually lived here/doesn't work at the City Lights Mgmt office! The Pros: Location is nice, buildings look great from the outside. The complex is reasonably safe...shady things have happened here (sorry City Lights staff, but the OC Register's multiple stories about the parking lot beating, suicidal veteran and the person who was ran over in the parking lot aren't made up) but I can't say it was THAT terrible. I've never had my car broken into, but then again I drive a dented, 8 year old Jetta. The office staff, for how inept they are do accept packages on your behalf, which is nice. The Cons: The gym is tiny - for an apartment complex this large, you'd think City Lights would have more cardio and weight machines. The parking garage is really noisy - people speed through the structure, the speed bumps are just plain awful, car alarms are constantly set off and there is unpreferred guest parking (4th floor, 5 minutes and 20 speed bumps later=unpreferred parking). Since each apartment is only assigned one spot regardless of how many tenants you have, a lot of people rely on guest parking. I've always found a spot, but it's usually on the 4th floor. Other tenants will use guest spots to house their recreational vehicles (old cars, motorcycles) and mgmt does nothing to stop people. (I know, I've called mgmt multiples times about it and they promise to take care of it but they don't.) This is similar to mgmt's approach to noise complaints - my new downstairs neighbor threw parties and smoked massive amounts of weed at night (in addition to blaring his terrible music) and I just started calling the cops on him after mgmt/the night emissary did nothing to rectify the situation after the second time. At least the Aliso Viejo PD will take care of the residents. :) I lived on the third floor and constantly heard my neighbors on top of me and to the side of my apartment - whether they were walking or taking a leak in their bathroom. YES, you can hear that and it was gross. The fixtures in the apartment are also pretty cheap. I had multiple maintenance issues during the time I lived here, but the office was at least decent in getting things fixed. Bottom line: It's OK, but nothing to write home about.

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          andyisgreat

          Resident 2010

          5.0

          6/22/2010

          I Agree Nice

          I agree with the majority of the reviews here City Lights Apartments is really nice. It is so obvious (your not fooling anyone) :) That there is 1 person who replies to all postive reviews. They have an excuse for every positive review. Like the majority of people I like City Lights, 1) It's the best looking place in Aliso. 2) very Convient, I walk to everything and like the last review, I have a small dog and love the park right next too me. 3) Very Safe, sometime I don't even lock the car in my door really. 4) My apartment is very nice has an alarm (no other apartment communities has them as I went to them all). 4) very quiet as long as you don't get a unit facing the street you be ok. 5) I met so many wonderful christian people who live here and we also have a weekly bible study at my place so I'm gald to be living here and I wanted to give my comments too.

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            aureliag

            Resident 2009 - 2010

            4.2

            6/22/2010

            Nice!

            Live here with my boyfriend and we are very happy. The complex is one of the nicest in Aliso. We can walk to everything very happy here and can highly recommend. I also like being next to the park for my dog.

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              ndiesel71

              Resident 2010

              5.0

              9/30/2010

              Highly Recommend

              The complex is large but very quiet. The apt is nice, I have 1 bedroom it's large lots of closet space, have nice view, I really like my apt. and the location is great.

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              henrykinga

              Resident 2010

              4.7

              6/21/2010

              Nice Place - quiet

              I'm with the majority of people on here. City Lights is a nice place to live at.

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                finksjj

                Resident 2010

                3.8

                6/21/2010

                Very Nice Place

                I moved here from Long Beach when I took a new job. I looked all around Aliso and City Lights is far the nicest looking place and very well kept. This is a huge complex very huge but pretty much quiet. Other than the garage little noise. My apt faces a nice courtyard and my unit has a full size washer and dyer. Each unit also comes with an Alarm but you have to pay for activation. City Lights is close to everything and I pretty much walk to everything the staff is nice and I'm really happy living here.

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                  big1mama

                  Resident 2010

                  4.0

                  6/22/2010

                  Nice

                  As a single mother, I wanted a nice, safe place to live and I'm glad I pick City Lights.

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                    eyes4you

                    Resident 2010

                    3.3

                    6/21/2010

                    Ok, Location is Great

                    Complex is ok, I guess I like the location the best.

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                      pasht

                      Resident 2010

                      3.8

                      6/21/2010

                      Great Place To Live

                      Moved in last month and couldnt be happier. My apt is very quiet faces a nice fountain. If you plan to move here dont get a view facing the street or near the gargae other than that the place is great.

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                        Current Resident 180262

                        Resident 2010

                        4.0

                        6/17/2010

                        Very Happy

                        Got to say I'm very happy at City Lights, Very Peaceful, Very Quiet and close to all the shops. My apt. is large, nice and faces a wonderful fountain. I can highly recommend City Lights.

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                          Current Resident 180572

                          Resident 2010

                          4.0

                          6/17/2010

                          A Very Nice Place to Live At.

                          So like the majority of people here I agree, City Lights is a nice, safe and quiet place to live at. It's the nicest place in Aliso, close to everything and very safe. There is one or two people out there stating false things about the place. Nobody cares about a OC Register story, who even reads that..LOL, again this is a nice safe place and too the one person out there, when are you moving out, you been asked that over and over? If someone really dislike the place, wouldn't they just leave and be done with it? Instead they respond to every positive review- thats how you can tell it's fake. Must be another leasing agent or someone who couldn't pay rent or pass the credit check LOL.. City Lights is a great place to live at!

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                            phoenix99

                            Resident 2010

                            4.5

                            6/16/2010

                            Nice, Safe, and Convenient

                            I'm not sure were Wendk lives (the only person with negative comments) but she don't live at CityLights. This is a great place to live. Nice, safe, and convenient. I wonder do you even live here. Im with the majority this is a nice place to live.

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                              kcgtrenter

                              Resident 2010

                              5.0

                              6/16/2010

                              The Best

                              I have nothing but nice things to say about living at City Lights. The place is nice. Looks good, safe, close to everything. Every interaction I had with the staff has been good. Any fixes I needed done the next day, I can recommened City Lights.

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                                jj4123

                                Resident 2010

                                3.7

                                6/16/2010

                                Great Place To Live

                                Just want to say I've been here about 9 months and I really like it. Very peaceful and the places is well maintained and close to everything.

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                                  ramis

                                  Resident 2010

                                  5.0

                                  6/15/2010

                                  Very Nice

                                  My lease is up in July and I plan to stay another year. I also recommended this place to my best friend moving here from Las Vegas, This place is nice, safe, quiet and close to everything could not ask for more. Looks like most of the people here agree too.

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                                    22king

                                    Resident 2010

                                    4.0

                                    6/15/2010

                                    Very Nice

                                    I lived here about a year and love it. No issues, no complaints, very quiet.

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                                      james996

                                      Resident 2010

                                      3.7

                                      6/15/2010

                                      Very Nice Place

                                      Like the majority of the people here I must agree City Lights is a nice place to live. My lease is up and I plan to renew but with an upgarde to a larger unit. City Lights looks good inside and out and compared to the other places around here far the best. Quiet and safe.

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                                        nandino

                                        Resident 2010

                                        5.0

                                        6/15/2010

                                        Very Nice Place

                                        I like this place, it's nice, pretty and safe, Not sure were the last reviewer lives but it's not City Lights

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                                          Current Resident 248958

                                          Resident 2008 - 2010

                                          2.0

                                          7/22/2010

                                          Gang and Crime Infested--Illegal Aliens Everywhere--Resident attacked by 4 gang members with baseball bats when he caught them breaking into his car--Weekly Burglaries

                                          Resident attacked 6 weeks ago with baseball bats by 4 gang members as he caught them trying to steal his car www.ocregister.com/news/reported-241004-caller-block.html Suicide bomber barricaded in a unit www.ocregister.com/articles/aliso-71491-suicide-viejo.html Resident murdered in parking structure ocregister.com/articles/carter-41070-noverola-rammed.html The crime and car burglaries are so bad around here the Aliso Viejo Police Department posted warning notices at all the mailbox areas warning residents about the danger. What used to be a decent place is now the ------ because the management allows some of the greasiest people you can imagine live and hang around all areas of the complex. Welcome to Tijuana, Mexico! Enjoy your stay.

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                                            Current Resident 249795

                                            Resident 2010

                                            3.7

                                            6/15/2010

                                            Nice

                                            Moved here in May and love it. Close to my work, very close too Town Center and actually very quiet. The only noise is in the parking garage thats all. I love the alarm in the apartment gives me that extra piece of mind. The is also the best looking place in Aliso very nice.

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                                              Oval1

                                              Resident 2010

                                              3.8

                                              6/14/2010

                                              Nice Place to Live

                                              Well, I've lived here since Dec 09 and like it. Very quiet and have no issues at all. It is also one of the nices apartment complex in Aliso.

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                                                ITperson

                                                Resident 2010

                                                3.8

                                                6/10/2010

                                                Quiet Place

                                                Well I moved in April and I can say this is a nice and quiet place. I live in the 1200's in building 1 and I have no complaints at all. I read the reviews before I rented here and you can pretty much tell the fake ones to the real ones. None of the reviews had any influence on me at all. I make up my own mind.

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  Plan 1B

                                                  1 Bed, 1 Bath | 708 sq. ft.

                                                  $2,716 - $4,524

                                                  See Floor Plan Details

                                                  Plan 1A

                                                  1 Bed, 1 Bath | 598 sq. ft.

                                                  $2,725 - $4,269

                                                  See Floor Plan Details

                                                  Plan 1C

                                                  1 Bed, 1 Bath | 807 sq. ft.

                                                  $2,952 - $4,914

                                                  See Floor Plan Details

                                                  Plan 1D

                                                  1 Bed, 1 Bath | 903 - 912 sq. ft.

                                                  $3,074 - $4,742

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  Plan 2D

                                                  2 Beds, 2 Baths | 1,534 sq. ft.

                                                  See Floor Plan Details

                                                  Plan 2A

                                                  2 Beds, 2 Baths | 1,028 sq. ft.

                                                  $3,363 - $4,522

                                                  See Floor Plan Details

                                                  Plan 2B

                                                  2 Beds, 2 Baths | 1,090 sq. ft.

                                                  $3,443 - $4,583

                                                  See Floor Plan Details

                                                  Plan 2C

                                                  2 Beds, 2 Baths | 1,097 sq. ft.

                                                  $3,680 - $4,727

                                                  See Floor Plan Details

                                                  3 Bedrooms

                                                  3A

                                                  3 Beds, 2 Baths | 1,534 sq. ft.

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A
                                                  A

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 80 reviews)

                                                  Noise

                                                  4.0

                                                  Grounds

                                                  4.4

                                                  Safety

                                                  3.9

                                                  Office Staff

                                                  4.6

                                                  Maintenance

                                                  4.7

                                                  Neighborhood

                                                  4.7

                                                  Survey Scores (from 388 surveys)

                                                  Post-Tour Survey

                                                  4.8

                                                  Move-In Survey

                                                  4.7

                                                  Maintenance & Support Survey

                                                  4.8

                                                  Lease Renewal Survey

                                                  3.9

                                                  Review Count

                                                  A

                                                  Number of reviews in the past 365 days

                                                  80

                                                  Manager’s Review Engagement

                                                  A+

                                                  Percentage of reviews responded to

                                                  96.25%

                                                  Manager’s Review Reply Time

                                                  A+

                                                  Average time to respond to reviews

                                                  1.89 days

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  Parking
                                                  • Other
                                                  • Controlled Access Parking Garage
                                                  • Parking
                                                  Pets
                                                  • Dogs Allowed
                                                    Rent: $50. Comments: See Pet Acceptance Criteria | Restrictions: Dogs are restricted by breed
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Rent: $25. Comments: See Pet Acceptance Criteria | Restrictions: None
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Additional Storage
                                                  • Business Center and Conference Room
                                                  • Cat Friendly
                                                  • Ceiling Fan
                                                  • Central Heat and Air
                                                  • Courtyard with Swimming Pool, Spa and Water Feature
                                                  • Dishwasher
                                                  • Elevator
                                                  • Fitness Center
                                                  • Hardwood Style Flooring
                                                  • Kitchen with Breakfast Bar and Pantry
                                                  • Large Dog Friendly
                                                  • Monthly Resident Events
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Oversized Windows
                                                  • Pendant Lighting and Farmhouse Sink in Kitchen
                                                  • Private Spacious Balcony or Patio
                                                  • Resident Lounge with Full Kitchen
                                                  • Saddleback Mountain Views
                                                  • Smart Apartment-Nest
                                                  • Smoke Free and Dog Friendly Community
                                                  • Stainless Steel Appliances and Quartz Countertops
                                                  • Two Contemporary Schemes Available
                                                  • Vaulted Ceilings on Top Floor
                                                  • Walk In Closets
                                                  • Wi-Fi at Amenities
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                                                  Leasing

                                                  City Lights at Town Center is unlike any other in Aliso Viejo overlooking the retail and nightlife of Aliso Viejo Town Center and next to Grand Park, which buzzes with seasonal festivities. The expansive, newly remodeled interiors are designed with a thoughtful expression of luxury and comfort, combining modern elegance with smart finishes including Nest thermostats. Ease of living is enhanced with walk-in closets, kitchen pantries and in-home laundry. Contemporary, remodeled interiors boast white cabinetry, stainless steel appliances, quartz countertops with mosaic backsplashes, wood-style flooring, custom lighting, and more.
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                                                  Leasing Options

                                                    • 12 months, 13 months, 14 months, 15 months

                                                  Office Hours

                                                  • Sunday: 09:00 AM - 05:00 PM
                                                  • Monday - Thursday: 10:00 AM - 06:00 PM
                                                  • Friday - Saturday: 09:00 AM - 06:00 PM
                                                  This community is managed by

                                                  Shea Properties

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                                                  Communities
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                                                  Questions & Answers (2)

                                                  Lakersfann
                                                  Asked on: 07/12/2022
                                                  Q: What are some of the problems at City Lights?
                                                  Anonymous
                                                  Answered on: 07/25/2023
                                                  A: Constant daily gardening noise for hours and hours Monday through Friday. Dogs always barking, excrement and fleas all over. Catalytic converter thefts. Construction noise all day every day. Homeless people living on front grass. No carpet so you hear every step your upstairs neighbor takes.
                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: What is the estimated utility bill for one person?
                                                  Anonymous
                                                  Answered on: 06/13/2022
                                                  A: Only $70???? Wtf mine is $130 a month. Thieves here
                                                  Anonymous
                                                  Answered on: 04/06/2018
                                                  A: The water bill is horrendous. $70 per month. I lived in other complexes in aliso and it was never over $10. City lights must be getting a kickback from the bill. The bill is paid to Conservice. Appropriately named as they are cons. Just google Conservice and see ALL the people they ripped off and no doubt gave kickbacks to the complexes.

                                                  Frequently Asked

                                                  How is City Lights at Town Center Rated?
                                                  Based on 1131 number of votes by renters, City Lights at Town Center is currently rated 4.4 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at City Lights at Town Center?
                                                  City Lights at Town Center is rated 4.4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  City Lights at Town Center is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at City Lights at Town Center?
                                                  City Lights at Town Center is rated 4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is City Lights at Town Center?
                                                  City Lights at Town Center is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                  How satisfied are residents with the neighborhood?
                                                  City Lights at Town Center is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at City Lights at Town Center?
                                                  City Lights at Town Center is rated 4.6 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 96.25% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 1.89 days to their community reviews in the past year.
                                                  Who manages City Lights at Town Center?
                                                  Shea Properties
                                                  What is the pet policy at City Lights at Town Center?
                                                  Dogs Allowed
                                                  Rent: $50
                                                  Comments: See Pet Acceptance Criteria | Restrictions: Dogs are restricted by breed
                                                  Cats Allowed
                                                  Rent: $25
                                                  Comments: See Pet Acceptance Criteria | Restrictions: None
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  What is the move-in special?
                                                  Up to 1 month off! See leasing for details.

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                                                  City Lights at Town Center is a 598 - 1,534 sq. ft. apartment in Aliso Viejo in zip code 92656. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,716 - $4,914. Nearby cities include Laguna Hills, Laguna Woods, Laguna Niguel, Laguna Beach, Mission Viejo, South Laguna, Ladera Ranch, El Toro, Lake Forest, San Juan Capistrano, Newport Coast, Dana Point, and Rancho Mission Viejo.