City Lights at Town Center
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Award Winner
5000 City Lights Drive, Aliso Viejo, CA 92656

4.4

(1131 Reviews & Surveys)
$2,716 - $4,914/mo

Move-In Specials

Up to 1 month off! See leasing for details.

Reviews

4.4 rating

743 total reviews

(

476 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 37241

Verified Resident 2012 - 2013

5.0

10/17/2013

I love living in here I am very happy to live here!! I will recommend friends to come and live here I never had any problem when I request a service they always fix things right way I don't have any complaint very satisfied with everything !!

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    Current Resident 37152

    Verified Resident 2011 - 2013

    4.2

    10/16/2013

    I really enjoy being so close to AV Town Center, i like the pet friendly atmosphere, and appreciate the care that goes into the maintenance of the overall property and scheduled property maintenance. I have also enjoyed the layout of the buildings and being able to walk through the community paths

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      Current Resident 37149

      Verified Resident 2013

      4.7

      10/16/2013

      My experience has been very pleasant. The office staff have been friendly and helpful. It is pet friendly and a very nice place! Easy access to all the shopping mall which has everything from places to eat, movies and groceries. Is a very safe community and security can be seen on the premises.

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        Current Resident 37148

        Verified Resident 2013

        4.2

        10/16/2013

        Researched all communities in the area with available apartments in the price range and location needed. Value and location surpassed expectations. Service and knowledge provided by Assistant Manager Ruben confirmed my decision to lease at City Lights.

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          Current Resident 36915

          Verified Resident 2010 - 2013

          3.7

          10/16/2013

          Shopping centers are very closed, had 10 water leaks since I moved in rent goes up every year at leas 8% or so..... There used to be more events for the residents, I hear there's no budget, but I still pay my rent every month. I even have an storage with you guys.

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            Current Resident 36895

            Verified Resident 2011 - 2013

            5.0

            10/15/2013

            I love how safe & easy my apartment is. I appreciate parking on my level that I live on. I appreciate how nice & helpful the maintenance staff and office staff are. I love living on the 4th floor with vaulted ceilings, my beautiful kitchen, & my big walk-in closet!

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              Current Resident 36890

              Verified Resident 2013

              3.5

              10/15/2013

              We are new to the area, had to find an apartment in pretty much one day, seemed like a good choice. We like that it is walking distance from the town center and park. Do not like the constant construction going on.

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                Current Resident 36877

                Verified Resident 2013

                5.0

                10/15/2013

                I have been here for almost one month now. The apartment complex is extremely pretty, very very well maintained, has a great gym, swimming pool area.The same floor parking lot is very convenient too.

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                  Current Resident 36734

                  Verified Resident 2013

                  5.0

                  10/15/2013

                  I feel like I am living in a resort! The area is beautiful, both within the community and outside of the community. I love pulling out of the parking structure and seeing the mountains in the distance. I save a lot of money and hassle living so close to a shopping center. I rarely drive on the weekends anymore, because there are so many options of things to do right down the hill. One of my favorite features at City Lights is the parking structure. I love to cook, and the additional Guest parking spaces allows me to invite friends over for nights of good food and good company!

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                    Current Resident 36727

                    Verified Resident 2013

                    3.5

                    10/14/2013

                    Staff is nice and helpful. As time goes on, we see that the quality of services and upkeep is lacking.

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                      Current Resident 36719

                      Verified Resident 2013

                      4.8

                      10/14/2013

                      I moved to City Lights in January of this year. I was fortunate to find an apartment that overlooked one of the pools. The proximity to the town center is awesome. I can walk over to see a movie or grab a bite to eat. The office staff has been so nice and on top of things. Someone thought I had parked in their spot and left me a nasty note. I brought it to the attention of the staff. They took care of everything very quickly and discreetly. Te maintenance staff has been phenomenal. I've had a few problems and they are always prompt and thorough about fixing whatever problems I have. They even cleaned my sink after it wouldn't drain and there was lots of food stuck to it.

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                        Current Resident 36707

                        Verified Resident 2009 - 2013

                        3.5

                        10/14/2013

                        My initial experience was excellent until 2009. After 2009 the service level have gone down, activities are cut e.g. circuit class, kick boxing. Too much noise and too many out side people around the pool and parking lot.

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                          Current Resident 36695

                          Verified Resident 2013

                          5.0

                          10/14/2013

                          A great experience always, just wish the stove wasn't so old.

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                            Current Resident 36678

                            Verified Resident 2013

                            5.0

                            10/14/2013

                            We love it here

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                              Current Resident 36671

                              Verified Resident 2011 - 2013

                              4.7

                              10/14/2013

                              The community is great and location is amazing. Always a helpful staff and quick with Maintenance. The common areas are always well groomed and clean.

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                                Current Resident 36664

                                Verified Resident 2013

                                5.0

                                10/14/2013

                                1st class treatment

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                                  Current Resident 36644

                                  Verified Resident 2012 - 2013

                                  4.8

                                  10/14/2013

                                  It has been great except for your automated payment system that I only used once and it cost me a penalty of $100, which you need to pay me back. and why do I have to pay an additional $6.00 per month because you had to hire more personal to keep the complex cleaner, that needs to come out of your profits not from as the tenants, we already pay you a rent to cover all your cost, in less you can show the tenants that the complex is loosing money.

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                                    Current Resident 36643

                                    Verified Resident 2013

                                    4.7

                                    10/14/2013

                                    Very satisfied with the community. My only concern will be the noise coming from the garage.

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                                      Current Resident 36619

                                      Verified Resident 2012 - 2013

                                      3.8

                                      10/14/2013

                                      One thing to note about this community is that they are CONSTANTLY doing maintenance. Whether it's painting the buildings or cleaning the parking garage, expect a notice and expect to have to move your car at least every other month. It can get pretty annoying, but I suppose it's nice that they care about keeping the community looking good. Now if only they could get rid of the spiders and click beetles that I see in my apartment once a week, everything would be great.

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                                        Current Resident 36613

                                        Verified Resident 2011 - 2013

                                        3.8

                                        10/14/2013

                                        My husband and I have enjoyed living in City Lights. Overall great experience except for a few times not friendly maintenance staff. We live on the first floor looking out into the driveway and every night cars park along the drive with hazards on while talking on the phone because they don't want to drive into parking garage. It becomes very annoying and although the curbs are painted red this isn't enforced at all. Also is dangerous for cars coming and going because they have to go around the parked cars.

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                                          Current Resident 36600

                                          Verified Resident 2013

                                          4.8

                                          10/14/2013

                                          Great community and friendly staff.

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                                            Current Resident 36580

                                            Verified Resident 2013

                                            4.7

                                            10/14/2013

                                            I really like living here. The staff is by far the most courteous, professional, caring individuals I have ever met. It is not a show it is extremely genuine and it shows. Not just one person but every single individual I have met so far has been extremely helpful. Chantal, Laura, Ruben and Colleen, just to name a few...thank you very much for making City Lights a wonderful place to live. I really appreciate the positive energy and effort you put into your daily jobs. Kevin

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                                              Current Resident 36579

                                              Verified Resident 2013

                                              4.8

                                              10/14/2013

                                              I uses to live at the Madrid property for 7 years and I was quite happy there until it was sold. I became upset with the service and the lack of upkeep of the apts and grounds. I love it here and enjoy living in Shea apts.!

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                                                Current Resident 36555

                                                Verified Resident 2010 - 2013

                                                3.7

                                                10/14/2013

                                                Overall I'm satisfied. I got a great deal for my place through the online process but since then have increased by almost 40%. I would continue to stay if the rent increase isn't a huge jump. My neighbors may be my only complaint. Loud parties on balconies. Kids skateboarding outside my window late at night. Just not as relaxing as I have had in other apartments I've rented with.

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                                                  Current Resident 36529

                                                  Verified Resident 2012 - 2013

                                                  4.2

                                                  10/14/2013

                                                  Everybody here is very friendly. This is one of the best communities in Orange County!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Plan 1B

                                                    1 Bed, 1 Bath | 708 sq. ft.

                                                    $2,716 - $4,524

                                                    See Floor Plan Details

                                                    Plan 1A

                                                    1 Bed, 1 Bath | 598 sq. ft.

                                                    $2,725 - $4,269

                                                    See Floor Plan Details

                                                    Plan 1C

                                                    1 Bed, 1 Bath | 807 sq. ft.

                                                    $2,952 - $4,914

                                                    See Floor Plan Details

                                                    Plan 1D

                                                    1 Bed, 1 Bath | 903 - 912 sq. ft.

                                                    $3,074 - $4,742

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Plan 2D

                                                    2 Beds, 2 Baths | 1,534 sq. ft.

                                                    See Floor Plan Details

                                                    Plan 2A

                                                    2 Beds, 2 Baths | 1,028 sq. ft.

                                                    $3,363 - $4,522

                                                    See Floor Plan Details

                                                    Plan 2B

                                                    2 Beds, 2 Baths | 1,090 sq. ft.

                                                    $3,443 - $4,583

                                                    See Floor Plan Details

                                                    Plan 2C

                                                    2 Beds, 2 Baths | 1,097 sq. ft.

                                                    $3,680 - $4,727

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    3A

                                                    3 Beds, 2 Baths | 1,534 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 80 reviews)

                                                    Noise

                                                    4.0

                                                    Grounds

                                                    4.4

                                                    Safety

                                                    3.9

                                                    Office Staff

                                                    4.6

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.7

                                                    Survey Scores (from 388 surveys)

                                                    Post-Tour Survey

                                                    4.8

                                                    Move-In Survey

                                                    4.7

                                                    Maintenance & Support Survey

                                                    4.8

                                                    Lease Renewal Survey

                                                    3.9

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    80

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    96.25%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.89 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Other
                                                    • Controlled Access Parking Garage
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $50. Comments: See Pet Acceptance Criteria | Restrictions: Dogs are restricted by breed
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $25. Comments: See Pet Acceptance Criteria | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Additional Storage
                                                    • Business Center and Conference Room
                                                    • Cat Friendly
                                                    • Ceiling Fan
                                                    • Central Heat and Air
                                                    • Courtyard with Swimming Pool, Spa and Water Feature
                                                    • Dishwasher
                                                    • Elevator
                                                    • Fitness Center
                                                    • Hardwood Style Flooring
                                                    • Kitchen with Breakfast Bar and Pantry
                                                    • Large Dog Friendly
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Oversized Windows
                                                    • Pendant Lighting and Farmhouse Sink in Kitchen
                                                    • Private Spacious Balcony or Patio
                                                    • Resident Lounge with Full Kitchen
                                                    • Saddleback Mountain Views
                                                    • Smart Apartment-Nest
                                                    • Smoke Free and Dog Friendly Community
                                                    • Stainless Steel Appliances and Quartz Countertops
                                                    • Two Contemporary Schemes Available
                                                    • Vaulted Ceilings on Top Floor
                                                    • Walk In Closets
                                                    • Wi-Fi at Amenities
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                                                    Leasing

                                                    City Lights at Town Center is unlike any other in Aliso Viejo overlooking the retail and nightlife of Aliso Viejo Town Center and next to Grand Park, which buzzes with seasonal festivities. The expansive, newly remodeled interiors are designed with a thoughtful expression of luxury and comfort, combining modern elegance with smart finishes including Nest thermostats. Ease of living is enhanced with walk-in closets, kitchen pantries and in-home laundry. Contemporary, remodeled interiors boast white cabinetry, stainless steel appliances, quartz countertops with mosaic backsplashes, wood-style flooring, custom lighting, and more.
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                                                    Leasing Options

                                                      • 12 months, 13 months, 14 months, 15 months

                                                    Office Hours

                                                    • Sunday: 09:00 AM - 05:00 PM
                                                    • Monday - Thursday: 10:00 AM - 06:00 PM
                                                    • Friday - Saturday: 09:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Shea Properties

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                                                    Communities
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                                                    Questions & Answers (2)

                                                    Lakersfann
                                                    Asked on: 07/12/2022
                                                    Q: What are some of the problems at City Lights?
                                                    Anonymous
                                                    Answered on: 07/25/2023
                                                    A: Constant daily gardening noise for hours and hours Monday through Friday. Dogs always barking, excrement and fleas all over. Catalytic converter thefts. Construction noise all day every day. Homeless people living on front grass. No carpet so you hear every step your upstairs neighbor takes.
                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is the estimated utility bill for one person?
                                                    Anonymous
                                                    Answered on: 06/13/2022
                                                    A: Only $70???? Wtf mine is $130 a month. Thieves here
                                                    Anonymous
                                                    Answered on: 04/06/2018
                                                    A: The water bill is horrendous. $70 per month. I lived in other complexes in aliso and it was never over $10. City lights must be getting a kickback from the bill. The bill is paid to Conservice. Appropriately named as they are cons. Just google Conservice and see ALL the people they ripped off and no doubt gave kickbacks to the complexes.

                                                    Frequently Asked

                                                    How is City Lights at Town Center Rated?
                                                    Based on 1131 number of votes by renters, City Lights at Town Center is currently rated 4.4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at City Lights at Town Center?
                                                    City Lights at Town Center is rated 4.4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    City Lights at Town Center is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at City Lights at Town Center?
                                                    City Lights at Town Center is rated 4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is City Lights at Town Center?
                                                    City Lights at Town Center is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    City Lights at Town Center is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at City Lights at Town Center?
                                                    City Lights at Town Center is rated 4.6 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 96.25% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.89 days to their community reviews in the past year.
                                                    Who manages City Lights at Town Center?
                                                    Shea Properties
                                                    What is the pet policy at City Lights at Town Center?
                                                    Dogs Allowed
                                                    Rent: $50
                                                    Comments: See Pet Acceptance Criteria | Restrictions: Dogs are restricted by breed
                                                    Cats Allowed
                                                    Rent: $25
                                                    Comments: See Pet Acceptance Criteria | Restrictions: None
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Up to 1 month off! See leasing for details.

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                                                    Under New Management

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                                                    City Lights at Town Center is a 598 - 1,534 sq. ft. apartment in Aliso Viejo in zip code 92656. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,716 - $4,914. Nearby cities include Laguna Hills, Laguna Woods, Laguna Niguel, Laguna Beach, Mission Viejo, South Laguna, Ladera Ranch, El Toro, Lake Forest, San Juan Capistrano, Newport Coast, Dana Point, and Rancho Mission Viejo.