City Lights at Town Center
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Award Winner
5000 City Lights Drive, Aliso Viejo, CA 92656

4.4

(1132 Reviews & Surveys)
$2,716 - $4,923/mo

Move-In Specials

Up to 1 month off! See leasing for details.

Reviews

4.4 rating

743 total reviews

(

476 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 352892

Verified Resident 2016 - 2019

5.0

7/29/2019

City Lights is a great community. I have lived here for almost three years and love it. The apartments are beautiful, grounds are kept very nice, staff is always accommodating and pleasant. This is home to us!

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    Current Resident 182612

    Verified Resident 2013 - 2017

    4.7

    6/5/2017

    I have loved living here. It is beautiful and the staff is great. My only real frustration has been some noisy neighbors and the sensitivity of the fire alarms and smoke detectors. They are extremely sensitive.

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      Current Resident 252178

      Verified Resident 2016 - 2017

      4.8

      6/5/2017

      I love this property staff members and community. But my apartment is faced on the pool. I like see that peope are enjoing the pool, but sometines they listen to music, very loudly conversation until 10. It is too much for us. When I tell staffs about it, they come and take care of this issue, but I do not want to complain each time. So, if the apartment make an anouncement about manner of using pools or something it would be great.

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        Current Resident 352861

        Verified Resident 2016 - 2019

        4.8

        4/15/2019

        It feels so much like a home. I'm very comfortable and I love the staff here . The staff really makes it a point to let the residents know they care. I wouldn't want to live anywhere else untying ready to purchase again.

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          Current Resident 397875

          Resident 2016 - 2017

          1.0

          4/4/2017

          There are 3 separate motorcycle losers on the 4th floor causing all this noise. All 3 bikes have illegal open exhaust with no mufflers. The first rides a Triumph and parks in space 1463. The second rides a harley and has been parking in guest space 1628. The third is another harley parking in space 1501. It's not even funny anymore. I get awoken at least a couple times a night now with these loud open pipes and all the car alarms they purposely set off while going up 4 levels. Every single one of my neighbors I talked to about this says it's a giant problem for them. It doesn't matter which unit you live in you can hear it because all units surround the parking structure. I think we should all sue shea properties. We pay the highest rent in aliso viejo just to not get any sleep. This noise has been going on for over 9 months now. To anyone thinking of moving here: LOOK ELSEWHERE unless you don't care about sleep.

            Updated Review

            Review Author Icon

            Current Resident 352839

            Verified Resident 2016 - 2017

            4.8

            6/5/2017

            I've only experienced a positive experience! Not 1 negative! This is an A+ community! You have to move here to believe it exsist! Linda was the first person I met and made my move in the greatest! She is truely a very kind and caring woman! She'll make sure it's perfect on move in day!!!! Everything is manicured. Pools and jacuzzis are cleaned all the time. No trash as they have staff that cleans not only grounds but garage as well! The rest of staff is so very nice and helpful as well; Liz and Luc are great. I've dealt with them the most but all staff is fantastic! Maintence is awesome. Lol I'm actually really contente here! I think that's most important. I'm on the 4th/top floor, which I know is the best and I'm lucky to be here!!!

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              Current Resident 352817

              Verified Resident 2016 - 2017

              4.8

              6/5/2017

              Love the location, management and all the conveniences. Within a relatively short distance have access to all of our daily necessities. Dislike the selfish smokers! that violate the civil rules and makes it harder to enjoy the fresh air.

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                Current Resident 286055

                Verified Resident 2016 - 2017

                4.3

                6/5/2017

                Living at city lights in aliso viejo is safe, fun and enjoyable. The leasing and maintenance staff are polite, professional and friendly. if you are looking for a safe, clean and luxury living Appartment, city light Appartments satisfies your needs and requirements.

                  Updated Review

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                  Current Resident 352749

                  Verified Resident 2019

                  2.5

                  9/30/2019

                  Terrible till my car got vandalized and management will not put cameras in garages. Our car insurance has increased $100.00 and management should pay for it. They do not care about their tenants. Worst property management company I have lived at

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                    Current Resident 352760

                    Verified Resident 2015 - 2017

                    4.8

                    6/5/2017

                    Thank you very much and appreciated all you but the time for service is too long after request to repair somthing. Comments - Answer Required Millions of people use when searching for a new apartment home. Your feedback will be read to help make educated rental decisions. To support that, we ask that your review contain a minimum of 200 characters (including spaces), with the hope that you will leave valuable comments for shoppers to read. Tell us about your experience at this community:

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                      Current Resident 288567

                      Verified Resident 2014 - 2017

                      5.0

                      6/5/2017

                      A very well maintained complex. Lots of extra amenities like exercise classes, postal packages boxes pick up lockers, holiday cooking and events, etc. Walking distance to any kind of shopping services needed. No concerns if your transportation is limited for a period of time. Plenty of garage parking along with night security. I would definitely recommend this property.

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                        Current Resident 352734

                        Verified Resident 2016 - 2017

                        5.0

                        6/5/2017

                        the complex is very quiet. I never hear my neighbors at all. Have had zero noise issues . The grounds are very well maintained and clean. It is easy to walk to shops restaurants movies etc. the residents are not very friendly though.

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                          Current Resident 352701

                          Verified Resident 2013 - 2020

                          3.3

                          6/1/2020

                          It used to be nice, but not anymore. It has got worse. My upstairs neighbor is constantly lifting and slamming what sounds like some weight equipment. It creates a sound so loud that it vibrates my floor. Mani also observed it during a maintenance session that took place on 5/27/2020. I have called the office on several occasions and reported it to no avail.

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                            Current Resident 352693

                            Verified Resident 2016 - 2017

                            3.7

                            6/5/2017

                            So far it's been okay, parking structure is a nightmare. Office staff is very nice and extremely helpful. Tenants are too loud and rude, a freight elevator would be great help!! Moving in was a hassle.

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                              Current Resident 548378

                              Resident 2016 - 2017

                              1.0

                              1/10/2017

                              Loud motorcycles with no mufflers in the middle of the night continuously go up and down the parking structure setting off car alarms. 11pm, 2am, 4am, 6am. ALL NIGHT LONG. As every unit surrounds the parking structure you cannot escape. If you value your sleep city lights is the wrong place to live. Several complaints have been made to the do-nothing office workers. As far as they are concerned if you signed the lease then screw you they won't lift a finger about this or any of the many other problems such as the ongoing crime and vandalism from the 3rd worlders who took over this complex or the raw sewage that comes out of the pipes around here. I lived in two other complexes in Aliso Viejo. They weren't at all run like this dump.

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                                Current Resident 295072

                                Verified Resident 2016

                                3.5

                                12/26/2016

                                Location is convenient but the apartments are old (kitchen and bathroom cabinets for example) for the rent cost. Staff is kind and the maintenance requests are solved in a timely manner. To pay online (most convenient way), you have to pay a fee otherwise you need to pay with a live check. The phone signal is not good around the community and often, inside the apartments unless your phone service includes calls with your wifi. The onsite gym offers daily fitness classes and that is a plus! The community is gated but that doesn't ensure safety because when non-residents want to enter the community they just park on the side of the entrance to wait for the next resident that has the garage key in their car and follow them. Your parking spot is covered and it is located on the same floor you live so that is helpful when you are moving in and out, have groceries, etc. And the buildings have elevators so that helps as well when needed. As most communities in Southern California, you may feel "squeezed" as there are many apartments which means many people living in the same place. There are fountains close to the buildings which help to block the noise from the many apartments next and around yours.

                                  Review Author Icon

                                  steveper

                                  Resident 2015 - 2016

                                  3.2

                                  12/15/2016

                                  Do yourself a favor and keep looking at other apartments. Water pressure in the apartment horrible and then it wont drain. Every front door is spring loaded so they close by its self. These have never been adjusted so the doors SLAM shut. I can hear the doors slam from the master bedroom. The fountain seemed nice when we moved in, give it one month, you will wish every night that the motor on it breaks, it is annoyingly LOUD, I cant sleep with the window open in the summer because its SO LOUD. ZERO guest parking. At the end of my lease they wanted to raise the rent 10% from $1815 for 2bedroom 2 bathroom. I went down the street and rented A TOWN HOUSE for the amount City Lights wanted.

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                                    Gumbyjones

                                    Resident 2014 - 2016

                                    1.0

                                    12/9/2016

                                    If you are one of the remaining American Citizens who hasn't yet fled Karachi Lights expect to be driven out by the horde of ILLEGAL ALIEN MUSLIMS who have taken over this complex with 8 to 12 living per unit. Their disdain for Americans couldn't be more clear. The Muslims will give you dirty looks, cut you off in the parking structure, follow you to your unit late at night, shout at you in @rabic when your back is turned, vandalize your car, etc. After January 20th make sure to call Homeland Security to arrest and deport these illegal invaders then lock yourself in your unit cause they definitely won't go quietly. 1-866-DHS-2ICE

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                                      Current Resident 904940

                                      Resident 2012 - 2016

                                      1.0

                                      12/8/2016

                                      Dog feces everywhere no matter a "dog building" or not. The smell of fresh and fermenting dog poo and urine is saturated into the cement, walls, grass, literally everwhere. I live in a non-dog building yet there is constant barking since city lights does nothing about it. It is loud since the construction is cheap and walls are paper-thin. Watch where you step around here because you can't help but step on a dog crap land mine eventually. Disgusting place to call home.

                                        Review Author Icon

                                        Current Resident 928438

                                        Resident 2010 - 2016

                                        1.0

                                        12/6/2016

                                        Several extremely loud motorcycles with no mufflers are allowed to disturb every resident at all hours, i.e. 11pm, 3am, 5am. The noise is so loud it sets off at least 4 or 5 car alarms as they purposely rev the bikes as loud as possible. The dbag "staff" as they call themselves on this site with their fake 5 star reviews does absolutely nothing to stop this even though dozens of residents complain they are getting no sleep because of this. Sometimes they will ride right in front of the do-nothing office workers without zero concern they will do anything because they don't. These are loser tattoo meth dealers in their stupid biker gang outfits doing this at throughout the day and night. Good job Shea Properties

                                          Review Author Icon

                                          Current Resident 933026

                                          Resident 2014 - 2016

                                          1.0

                                          12/6/2016

                                          I don't know what's worse, all the ------- ------- who live here or the scores of Tattooed Drug Addicts. Although this place is supposed to be non-smoking everyone knows that's a joke because it reeks of cigarette smoke creeping through your closed doors and windows. Often it is marijuana smoke coming into my unit. I'll probably fail my next drug test because the second hand smoke is unending. Last night i heard screaming for her life coming from one of the ------ neighbors who always wears a full burka. I think he was beating his wife/first cousin. Yes that's what these freaks actually do, marry their family members. Can't wait to move.

                                            Review Author Icon

                                            Current Resident 288632

                                            Verified Resident 2011 - 2016

                                            3.2

                                            12/5/2016

                                            Literally good ***************************************************************************************************************************************************************************************************************

                                              Review Author Icon

                                              Current Resident 972179

                                              Resident 2014 - 2016

                                              1.0

                                              12/3/2016

                                              There is nothing good about this place. Organized crime (standing post cell phone in hand reporting your every move) the most ------ place I have ever had to submit my family to. Management allowed illegal immigrants to move in with out a driver s license, roaches, ants galore, and much much more! If your child is a caring, smart, and giving person you will destroy them here. And there parents act no better then they do. Most are uneducated, druggies. So you are looking to destroy your the next year of your life this is the place for you! It is so wonderful you will avoid visits from friends and family. Its perfect living for thieves though! Live here at your own risk. You live, and die by your own decisions..

                                                Review Author Icon

                                                Current Resident 983897

                                                Resident 2016

                                                1.0

                                                12/2/2016

                                                $82 a month water bill here at City Lights. Are you kidding me? Total scam! I just moved here from another apartment complex here in Aliso Viejo 6 months ago and my bill was only $8/month as it is anywhere except at City Lights. I even got 3 eviction notices on my door from these clowns when i wasn't even late paying the bill saying I didn't pay it the previous month even though it was deducted from my checking account. The water company's name even sounds like a scam, Conservice. Literally a bunch of con artists. I heard from neighbors there are ongoing water leaks in just about every unit here due to faulty construction and they spend thousands repiping the leaky units. I just moved here why am i covering the cost of this? Total scam!

                                                  Review Author Icon

                                                  Current Resident 3303

                                                  Resident 2012 - 2016

                                                  1.0

                                                  12/1/2016

                                                  THE LITTLE MIDDLE EAST. Why does the most expensive apartment complex in aliso viejo have by far the largest number of ILLEGAL ALIEN MUSLIMS living here? Because city lights is the only place that takes welfare vouchers from middle eastern "refugees". People living in aliso viejo call this place The Little Middle East. Many of these freaks actually slum through the complex wearing full burkas where you only see their eyes. Scary.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Plan 1B

                                                    1 Bed, 1 Bath | 708 sq. ft.

                                                    $2,716 - $4,524

                                                    See Floor Plan Details

                                                    Plan 1A

                                                    1 Bed, 1 Bath | 598 sq. ft.

                                                    $2,725 - $4,269

                                                    See Floor Plan Details

                                                    Plan 1C

                                                    1 Bed, 1 Bath | 807 sq. ft.

                                                    $2,952 - $4,923

                                                    See Floor Plan Details

                                                    Plan 1D

                                                    1 Bed, 1 Bath | 903 - 912 sq. ft.

                                                    $3,074 - $4,742

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Plan 2D

                                                    2 Beds, 2 Baths | 1,534 sq. ft.

                                                    See Floor Plan Details

                                                    Plan 2A

                                                    2 Beds, 2 Baths | 1,028 sq. ft.

                                                    $3,375 - $4,522

                                                    See Floor Plan Details

                                                    Plan 2B

                                                    2 Beds, 2 Baths | 1,090 sq. ft.

                                                    $3,443 - $4,583

                                                    See Floor Plan Details

                                                    Plan 2C

                                                    2 Beds, 2 Baths | 1,097 sq. ft.

                                                    $3,680 - $4,727

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    3A

                                                    3 Beds, 2 Baths | 1,534 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 80 reviews)

                                                    Noise

                                                    4.0

                                                    Grounds

                                                    4.4

                                                    Safety

                                                    3.9

                                                    Office Staff

                                                    4.6

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.7

                                                    Survey Scores (from 389 surveys)

                                                    Post-Tour Survey

                                                    4.8

                                                    Move-In Survey

                                                    4.7

                                                    Maintenance & Support Survey

                                                    4.8

                                                    Lease Renewal Survey

                                                    3.9

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    80

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    96.25%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.89 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Other
                                                    • Controlled Access Parking Garage
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $50. Comments: See Pet Acceptance Criteria | Restrictions: Dogs are restricted by breed
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $25. Comments: See Pet Acceptance Criteria | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Additional Storage
                                                    • Business Center and Conference Room
                                                    • Cat Friendly
                                                    • Ceiling Fan
                                                    • Central Heat and Air
                                                    • Courtyard with Swimming Pool, Spa and Water Feature
                                                    • Dishwasher
                                                    • Elevator
                                                    • Fitness Center
                                                    • Hardwood Style Flooring
                                                    • Kitchen with Breakfast Bar and Pantry
                                                    • Large Dog Friendly
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Oversized Windows
                                                    • Pendant Lighting and Farmhouse Sink in Kitchen
                                                    • Private Spacious Balcony or Patio
                                                    • Resident Lounge with Full Kitchen
                                                    • Saddleback Mountain Views
                                                    • Smart Apartment-Nest
                                                    • Smoke Free and Dog Friendly Community
                                                    • Stainless Steel Appliances and Quartz Countertops
                                                    • Two Contemporary Schemes Available
                                                    • Vaulted Ceilings on Top Floor
                                                    • Walk In Closets
                                                    • Wi-Fi at Amenities
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                                                    Leasing

                                                    City Lights at Town Center is unlike any other in Aliso Viejo overlooking the retail and nightlife of Aliso Viejo Town Center and next to Grand Park, which buzzes with seasonal festivities. The expansive, newly remodeled interiors are designed with a thoughtful expression of luxury and comfort, combining modern elegance with smart finishes including Nest thermostats. Ease of living is enhanced with walk-in closets, kitchen pantries and in-home laundry. Contemporary, remodeled interiors boast white cabinetry, stainless steel appliances, quartz countertops with mosaic backsplashes, wood-style flooring, custom lighting, and more.
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                                                    Leasing Options

                                                      • 12 months, 13 months, 14 months, 15 months

                                                    Office Hours

                                                    • Sunday: 09:00 AM - 05:00 PM
                                                    • Monday - Thursday: 10:00 AM - 06:00 PM
                                                    • Friday - Saturday: 09:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Shea Properties

                                                    A
                                                    A
                                                    Communities
                                                    33

                                                    Questions & Answers (2)

                                                    Lakersfann
                                                    Asked on: 07/12/2022
                                                    Q: What are some of the problems at City Lights?
                                                    Anonymous
                                                    Answered on: 07/25/2023
                                                    A: Constant daily gardening noise for hours and hours Monday through Friday. Dogs always barking, excrement and fleas all over. Catalytic converter thefts. Construction noise all day every day. Homeless people living on front grass. No carpet so you hear every step your upstairs neighbor takes.
                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is the estimated utility bill for one person?
                                                    Anonymous
                                                    Answered on: 06/13/2022
                                                    A: Only $70???? Wtf mine is $130 a month. Thieves here
                                                    Anonymous
                                                    Answered on: 04/06/2018
                                                    A: The water bill is horrendous. $70 per month. I lived in other complexes in aliso and it was never over $10. City lights must be getting a kickback from the bill. The bill is paid to Conservice. Appropriately named as they are cons. Just google Conservice and see ALL the people they ripped off and no doubt gave kickbacks to the complexes.

                                                    Frequently Asked

                                                    How is City Lights at Town Center Rated?
                                                    Based on 1132 number of votes by renters, City Lights at Town Center is currently rated 4.4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at City Lights at Town Center?
                                                    City Lights at Town Center is rated 4.4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    City Lights at Town Center is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at City Lights at Town Center?
                                                    City Lights at Town Center is rated 4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is City Lights at Town Center?
                                                    City Lights at Town Center is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    City Lights at Town Center is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at City Lights at Town Center?
                                                    City Lights at Town Center is rated 4.6 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 96.25% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.89 days to their community reviews in the past year.
                                                    Who manages City Lights at Town Center?
                                                    Shea Properties
                                                    What is the pet policy at City Lights at Town Center?
                                                    Dogs Allowed
                                                    Rent: $50
                                                    Comments: See Pet Acceptance Criteria | Restrictions: Dogs are restricted by breed
                                                    Cats Allowed
                                                    Rent: $25
                                                    Comments: See Pet Acceptance Criteria | Restrictions: None
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Up to 1 month off! See leasing for details.

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                                                    Under New Management

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                                                    City Lights at Town Center is a 598 - 1,534 sq. ft. apartment in Aliso Viejo in zip code 92656. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,716 - $4,923. Nearby cities include Laguna Hills, Laguna Woods, Laguna Niguel, Laguna Beach, Mission Viejo, South Laguna, Ladera Ranch, El Toro, Lake Forest, San Juan Capistrano, Newport Coast, Dana Point, and Rancho Mission Viejo.