City Lights at Town Center
A
A
Award Winner
5000 City Lights Drive, Aliso Viejo, CA 92656

4.4

(1132 Reviews & Surveys)
$2,716 - $4,923/mo

Move-In Specials

Up to 1 month off! See leasing for details.

Reviews

4.4 rating

743 total reviews

(

476 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Summarized by generative AI from text of customer reviews

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Updated Review

Review Author Icon

Current Resident 966112

Verified Resident 2020 - 2022

5.0

10/30/2022

City Lights Apartment complex is a great place to live! Lots of wonderful amenities, and friendly neighbors. The food trucks are a fun touch as well as the fun community events they set up for us!!!!

    Property Manager Response

    11/2/2022

    Hi There! Thank you so much for the 5-star rating and stellar review. Our team was super excited to hear that you are enjoying living at City Lights. Keep an eye out for those emails regarding the food trucks, and also some fun events in the coming months. If we can be of any service to you in the future, please reach out to us at 949-215-7368. Thanks again! Team City Lights
    Review Author Icon

    Current Resident 1079791

    Verified Resident 2022

    5.0

    10/30/2022

    Lovely staff, very friendly. Beautiful location, beautiful interiors. Amenity spaces are gorgeous. Dog friendly. Nice neighbors. Very happy with our decision to move into this community. Feels like living in a nice hotel

      Property Manager Response

      11/2/2022

      Greetings! Thank you so much for the 5-star review and kind words. Our team prides themselves on receiving this type of feedback and we are so happy that you chose to move to City Lights. If we can be of any service to you in the future, please reach out to us at 949-215-7368. Thanks again! Team City Lights
      Review Author Icon

      Current Resident 1076688

      Verified Resident 2021 - 2022

      4.8

      10/18/2022

      I have had a great time living here. If there was ever an issue that I needed solved the maintenance people would come immediately to fix the problem. I don't think we went longer than a day without having an issue fixed. I like the location of our place and that we can walk down to town center any time of the night.

        Property Manager Response

        10/26/2022

        Hi There! Thank you for the review and taking the time to share your experience. Our entire team thrives on providing our residents with service in excellence! Having town center just a few footsteps away is so convenient for all of your shopping needs. Should we be of service to you in the future, please reach out to us at 949-215-7368. Thanks again!
        Review Author Icon

        Current Resident 1075965

        Verified Resident 2021 - 2022

        5.0

        10/16/2022

        Great location and staff. I would highly recommend this place to my friends and family or anybody that want to leave 15 mm in away from the beach or right next to one of the most complete malls we have in this area.

          Property Manager Response

          10/18/2022

          Greetings! Thank you for the 5-stars and for taking the time to leave this great review! Our team is ecstatic to hear that you are enjoying your time at City Lights and would recommend to your friends and family! Should we be of service to you in the future, please reach out to us at 949-215-7368. Thanks again! Team City Lights
          Review Author Icon

          jsmithesq1@protonmail.com

          Resident 2018 - 2022

          1.2

          5/19/2022

          Nightmare of drug use/lab

          As others have stated there are multiple drug labs known for several months by management (---- -----) that are allowed to operate on the property. One of the worst is located in unit ---- where he allows meth and marijuana hash oil to be manufactured and used. The drug smoke from the junkies who are allowed to gather here and use drugs is literally 24 hours a day. The management has received complaints from multiple residents yet has done nothing at all to stop it. In fact, as the junkies know nothing will ever be done the use has sharply increased and has forced the neighbors to inhale and have their health affected by the use of marijuana, meth, and whatever other chemical smells are flowing out of this unit. Everyone nearby is living in fear of when the building will blow up from all the hazardous and explosive chemicals that are allowed to be used. If you are one of the many residents affected by this don’t hesitate to drop an email to join us in the lawsuit being prepared as the neighbors have had quite enough.

            Review Author Icon

            Current Resident 54314

            Resident 2019

            1.0

            1/30/2019

            Moved in a month ago and haven't had a decent night of sleep yet due to loud cars, motorcycles, and barking dogs in the early hours of the morning. Fleas everywhere. Can't walk anywhere without smelling urine or feces or without getting bit by fleas. What a dump this place is.

              Review Author Icon

              Current Resident 520530

              Verified Resident 2018

              4.7

              7/30/2018

              As I logged in to sign the lease my rent was increased $13 per month. Thats about $170 dollars over my lease period. When I asked about it the topic was quickly written off as an unfortunate change and could not be reversed.

                Review Author Icon

                Current Resident 505263

                Verified Resident 2018 - 2019

                4.7

                2/28/2019

                Very good location, close to shopping and entertainment. Close proximity to the Toll Road 73. Nicely maintained grounds. First floor apartment near parking structure can be very noisy. Guest parking spaces are limited on lower floors of parking structure.

                  Review Author Icon

                  Current Resident 502272

                  Verified Resident 2018

                  4.8

                  6/19/2018

                  Apartment is affordable, clean, and has current appliances. Location is walk able distance to movies and restaurants. Staff is very nice. I look forward to Food trucks on Wednesdays!! Plenty of parking!

                    Review Author Icon

                    Current Resident 501752

                    Verified Resident 2014 - 2018

                    2.2

                    6/18/2018

                    Is oky but the last moving is si crazy because the office staff don't do are standing what my family need I'm moving different apparent in the ladie don't do are standing need plant floor 1d no 1c????.

                      Review Author Icon

                      Current Resident 25263

                      Resident 2015 - 2018

                      1.0

                      6/10/2018

                      All the real reviews have been getting removed and the fake 5 star reviews from the city lights staff remain. Must have paid off this site to cover up all the motorcycle/car and dog barking noise that has plauged this complex. Constant barking and dog feces everywhere. I'm sure this review will get removed as well to fool you with more phone 5 star ones put up by the dishonest dolts in the front office.

                        Updated Review

                        Review Author Icon

                        Current Resident 493954

                        Verified Resident 2018

                        4.2

                        7/9/2018

                        So far service and staff have been great, grounds well maintained. Only request is more Courtesy Patrol in main drive way as many nights there is lot of action from neighbors guest parking. Loud and disrupting of sleep.

                          Review Author Icon

                          Current Resident 490744

                          Verified Resident 2018

                          5.0

                          5/21/2018

                          Very satisfied with the leasing office personnel specially with the manager that personally took the time of showing me the property and the apartments available based on my needs. The leasing process and contract was as described.

                          Review Author Icon

                          Current Resident 490507

                          Verified Resident 2017 - 2018

                          4.7

                          5/21/2018

                          Great community and property. Very well kept and clean. I've loved the over all community and property with little complaints. Parking is not always favorable with small children but the elevators are very helpful. Maintainace has always been good and prompt when needed. My biggest complaint would be towards parking and random fire alarms (always late at night waking my kids)

                            Review Author Icon

                            Current Resident 490445

                            Verified Resident 2016 - 2018

                            4.8

                            5/21/2018

                            Great staff, accommodations, and a sense of community. Very clean enviornment. Never had any issues with the neighbors or staff. Only issue maybe the wifi signal if you are on the bottom floor. Parking has never been an issue for you or guests.

                              Review Author Icon

                              Current Resident 487499

                              Verified Resident 2011 - 2018

                              5.0

                              5/14/2018

                              I have live at City Lights for 7 years I like the location, staff, and all the amenities, Parking is excellent, I have never experience any problems and I like living here it is very calm and secured complex

                                Review Author Icon

                                Current Resident 371471

                                Resident 2017 - 2018

                                2.8

                                5/4/2018

                                Like many others, I was swayed by the beautiful pools and palm trees. I do not recommend living here if you enjoy quiet, functioning appliances, or parking near your home. PROS: -Beautiful pools x3 -Close to town center and movie theater -Cool local events at the park nearby CONS: -EXPENSIVE rent for very little return -The access gate is a joke, there is only one way in and the door is open all the time except for when it breaks and will not open. -No loading zones. There is nowhere to unload your car so you either have to risk it by parking at a red curb (which everyone does) or hoof it to your car with 5 bags of groceries. I see people with little kids struggling all the time trying to load/carry kids. -Parking is ridiculous. You get one designated spot per apartment and can't buy anymore. If you get home after 3 PM on the weekdays, you will park on the 3rd floor and up. After 7 PM and you're on the 4th or 5th floors. -All the appliances are old and break often. Fridge and laundry are not included in the apartment. -Apartments are not updated either in look or appliances. -They have food trucks and fitness classes every once in a while, but they don't usually communicate with anyone via email/Facebook/phone so nobody actually knows when they are. -Just tons of people all the time. Tons of entitled people who see no issue with almost running you over. -Parcel lockers - I thought this was cool at first, but it's actually really annoying because they give you anywhere from 3-7 days to pick it up (not sure why the range) before they charge you for storage. They also will say you have an oversized package (even if it's not oversized at all) and you have to pick it up. -Office staff- these people are idiots. Seriously, I don't know how they ever got jobs. They don't seem to understand basics like YOU MUST TELL ME BEFORE ENTERING MY APARTMENT. Overall, I would not recommend living here.

                                  Review Author Icon

                                  Current Resident 482261

                                  Verified Resident 2017 - 2018

                                  4.8

                                  5/1/2018

                                  City Lights Apartments in Aliso Viejo is a great community. The office and maintenance staff are very friendly and respond quickly to issues needing to be addressed. They also keep the grounds and building well maintained.

                                    Review Author Icon

                                    Current Resident 481749

                                    Verified Resident 2017 - 2018

                                    2.3

                                    4/30/2018

                                    You will get to know your neighbors very quickly since you can hear every thing in the paper thin walls and floors. We were promised otherwise by the office staff and complaints we disregarded when following up

                                      Review Author Icon

                                      Current Resident 479535

                                      Verified Resident 2017 - 2018

                                      3.8

                                      4/24/2018

                                      Super convenient location; within walking distance to everything! There is always room at one of the pools and the other amenities are great! Noisy neighbors are an issue, especially near the pool since many people don't seem to care about quiet hours. I'm not a huge fan of how long the gates stay open; I often am able to drive right in without using my fob which doesn't make the community feel very secure but I've had no issues with theft or anything of the sort (as in reviews I read before I moved in) only issues with door-to-door sales types. I could potentially love it here if people were respectful of rules and/or the rules were enforced but so far, this has not generally been the case. In fairness, the office staff has always addressed my concerns/complaints quickly, it is the after-hours security company that doesn't seem to be doing its job.

                                        Updated Review

                                        Review Author Icon

                                        Current Resident 479534

                                        Verified Resident 2017 - 2020

                                        4.7

                                        6/22/2020

                                        City Lights Apartments is a community where pets are welcome, where smoking is prohibited. It has 3 pools and 3 jaccuci, showers and toilets near the pool areas. The apartments are located behind a Town Center Shopping, which has restaurants and fast food; Pharmacies and bookstore, there is also Edwards Cinema. There is a large park and playground. It is located near the freeway 73. You can also go to the beaches of Laguna Beach or Dana Point. For lovers of mountain biking, road bikes, runners, hike, trail; in a matter of minutes you can go to Aliso & Wood Canyons Park, Laguna Coast Wilderness Park.

                                        Review Author Icon

                                        Current Resident 479372

                                        Verified Resident 2018

                                        4.8

                                        4/23/2018

                                        Love the people, management are great, parking is amazing! Very clean. I looked at 17 apartments . I found this to be the most apartment and amenities for the price. I love that it's non smoking! Love the big balcony.

                                          Review Author Icon

                                          Jtbowling

                                          Resident 2018

                                          1.7

                                          4/20/2018

                                          Dirty halls. Barking dogs. Loud cars. Urine smell from all the homeless people living here. Fleas. Car and apartment burglaries. Maintenance worker on Megan's Law list. Low class office workers who get in your private business to screw around with you. City lights is a true s-hole.

                                            Review Author Icon

                                            Current Resident 474383

                                            Verified Resident 2017 - 2018

                                            4.8

                                            4/9/2018

                                            Friendly staff and great location. Beautiful pools and fountains. Nice apartments designs. Smoke free which is awesome. Safe community . 5 mins walking to library and park and town center. Mostly families which is nice.

                                              Review Author Icon

                                              Geraldoriveraaaa

                                              Resident 2016 - 2018

                                              1.5

                                              4/6/2018

                                              The ------------- maintenance workers have been breaking into the units when residents are away at work. When inside they are searching for social security cards, driver's licenses, passports, etc. to either steal or take a picture for the purpose of identity theft. Several workers have been caught on home security cameras. The front office workers have not been cooperative and have been lying to investigators to cover this up. In fact they are clearly posting fake 5 star reviews on here to cover up the theft from their ------------- workers. Beware. Keep your valuables with you when you leave. The -------- watch your schedule.

                                                Floor Plans & Pricing

                                                1 Bedroom

                                                Plan 1B

                                                1 Bed, 1 Bath | 708 sq. ft.

                                                $2,716 - $4,524

                                                See Floor Plan Details

                                                Plan 1A

                                                1 Bed, 1 Bath | 598 sq. ft.

                                                $2,725 - $4,269

                                                See Floor Plan Details

                                                Plan 1C

                                                1 Bed, 1 Bath | 807 sq. ft.

                                                $2,952 - $4,923

                                                See Floor Plan Details

                                                Plan 1D

                                                1 Bed, 1 Bath | 903 - 912 sq. ft.

                                                $3,074 - $4,742

                                                See Floor Plan Details

                                                2 Bedrooms

                                                Plan 2D

                                                2 Beds, 2 Baths | 1,534 sq. ft.

                                                See Floor Plan Details

                                                Plan 2A

                                                2 Beds, 2 Baths | 1,028 sq. ft.

                                                $3,375 - $4,522

                                                See Floor Plan Details

                                                Plan 2B

                                                2 Beds, 2 Baths | 1,090 sq. ft.

                                                $3,443 - $4,583

                                                See Floor Plan Details

                                                Plan 2C

                                                2 Beds, 2 Baths | 1,097 sq. ft.

                                                $3,680 - $4,727

                                                See Floor Plan Details

                                                3 Bedrooms

                                                3A

                                                3 Beds, 2 Baths | 1,534 sq. ft.

                                                See Floor Plan Details

                                                Disclaimer: Special, prices and availabilities subject to change.

                                                epIQ Ratings

                                                What is epIQ?

                                                The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                epIQ Report Card

                                                In partnership with SatisFacts™

                                                Community epIQ Grade

                                                A
                                                A

                                                Renter Ratings

                                                A

                                                Review Ratings (from 80 reviews)

                                                Noise

                                                4.0

                                                Grounds

                                                4.4

                                                Safety

                                                3.9

                                                Office Staff

                                                4.6

                                                Maintenance

                                                4.7

                                                Neighborhood

                                                4.7

                                                Survey Scores (from 389 surveys)

                                                Post-Tour Survey

                                                4.8

                                                Move-In Survey

                                                4.7

                                                Maintenance & Support Survey

                                                4.8

                                                Lease Renewal Survey

                                                3.9

                                                Review Count

                                                A

                                                Number of reviews in the past 365 days

                                                80

                                                Manager’s Review Engagement

                                                A+

                                                Percentage of reviews responded to

                                                96.25%

                                                Manager’s Review Reply Time

                                                A+

                                                Average time to respond to reviews

                                                1.89 days

                                                Features & Amenities

                                                Laundry
                                                • Washer/Dryer
                                                Parking
                                                • Other
                                                • Controlled Access Parking Garage
                                                • Parking
                                                Pets
                                                • Dogs Allowed
                                                  Rent: $50. Comments: See Pet Acceptance Criteria | Restrictions: Dogs are restricted by breed
                                                  Less Info
                                                  More Info
                                                • Cats Allowed
                                                  Rent: $25. Comments: See Pet Acceptance Criteria | Restrictions: None
                                                  Less Info
                                                  More Info
                                                Other
                                                • Additional Storage
                                                • Business Center and Conference Room
                                                • Cat Friendly
                                                • Ceiling Fan
                                                • Central Heat and Air
                                                • Courtyard with Swimming Pool, Spa and Water Feature
                                                • Dishwasher
                                                • Elevator
                                                • Fitness Center
                                                • Hardwood Style Flooring
                                                • Kitchen with Breakfast Bar and Pantry
                                                • Large Dog Friendly
                                                • Monthly Resident Events
                                                • On-Site Maintenance
                                                • On-Site Management
                                                • Oversized Windows
                                                • Pendant Lighting and Farmhouse Sink in Kitchen
                                                • Private Spacious Balcony or Patio
                                                • Resident Lounge with Full Kitchen
                                                • Saddleback Mountain Views
                                                • Smart Apartment-Nest
                                                • Smoke Free and Dog Friendly Community
                                                • Stainless Steel Appliances and Quartz Countertops
                                                • Two Contemporary Schemes Available
                                                • Vaulted Ceilings on Top Floor
                                                • Walk In Closets
                                                • Wi-Fi at Amenities
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                                                Leasing

                                                City Lights at Town Center is unlike any other in Aliso Viejo overlooking the retail and nightlife of Aliso Viejo Town Center and next to Grand Park, which buzzes with seasonal festivities. The expansive, newly remodeled interiors are designed with a thoughtful expression of luxury and comfort, combining modern elegance with smart finishes including Nest thermostats. Ease of living is enhanced with walk-in closets, kitchen pantries and in-home laundry. Contemporary, remodeled interiors boast white cabinetry, stainless steel appliances, quartz countertops with mosaic backsplashes, wood-style flooring, custom lighting, and more.
                                                Show Less

                                                Leasing Options

                                                  • 12 months, 13 months, 14 months, 15 months

                                                Office Hours

                                                • Sunday: 09:00 AM - 05:00 PM
                                                • Monday - Thursday: 10:00 AM - 06:00 PM
                                                • Friday - Saturday: 09:00 AM - 06:00 PM
                                                This community is managed by

                                                Shea Properties

                                                A
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                                                Communities
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                                                Questions & Answers (2)

                                                Lakersfann
                                                Asked on: 07/12/2022
                                                Q: What are some of the problems at City Lights?
                                                Anonymous
                                                Answered on: 07/25/2023
                                                A: Constant daily gardening noise for hours and hours Monday through Friday. Dogs always barking, excrement and fleas all over. Catalytic converter thefts. Construction noise all day every day. Homeless people living on front grass. No carpet so you hear every step your upstairs neighbor takes.
                                                Anonymous
                                                Asked on: 03/19/2018
                                                Q: What is the estimated utility bill for one person?
                                                Anonymous
                                                Answered on: 06/13/2022
                                                A: Only $70???? Wtf mine is $130 a month. Thieves here
                                                Anonymous
                                                Answered on: 04/06/2018
                                                A: The water bill is horrendous. $70 per month. I lived in other complexes in aliso and it was never over $10. City lights must be getting a kickback from the bill. The bill is paid to Conservice. Appropriately named as they are cons. Just google Conservice and see ALL the people they ripped off and no doubt gave kickbacks to the complexes.

                                                Frequently Asked

                                                How is City Lights at Town Center Rated?
                                                Based on 1132 number of votes by renters, City Lights at Town Center is currently rated 4.4 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at City Lights at Town Center?
                                                City Lights at Town Center is rated 4.4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                How effective was the maintenance team when resolving your problem?
                                                City Lights at Town Center is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                What are noise levels like at City Lights at Town Center?
                                                City Lights at Town Center is rated 4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                How safe is City Lights at Town Center?
                                                City Lights at Town Center is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                How satisfied are residents with the neighborhood?
                                                City Lights at Town Center is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at City Lights at Town Center?
                                                City Lights at Town Center is rated 4.6 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                How often does management engage with reviews?
                                                Managers have responded to 96.25% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 1.89 days to their community reviews in the past year.
                                                Who manages City Lights at Town Center?
                                                Shea Properties
                                                What is the pet policy at City Lights at Town Center?
                                                Dogs Allowed
                                                Rent: $50
                                                Comments: See Pet Acceptance Criteria | Restrictions: Dogs are restricted by breed
                                                Cats Allowed
                                                Rent: $25
                                                Comments: See Pet Acceptance Criteria | Restrictions: None
                                                What types of floor plans are available?
                                                1 Bed, 1 Bath
                                                2 Beds, 2 Baths
                                                3 Beds, 2 Baths
                                                What is the move-in special?
                                                Up to 1 month off! See leasing for details.

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                                                Under New Management

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                                                City Lights at Town Center is a 598 - 1,534 sq. ft. apartment in Aliso Viejo in zip code 92656. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,716 - $4,923. Nearby cities include Laguna Hills, Laguna Woods, Laguna Niguel, Laguna Beach, Mission Viejo, South Laguna, Ladera Ranch, El Toro, Lake Forest, San Juan Capistrano, Newport Coast, Dana Point, and Rancho Mission Viejo.