City Lights at Town Center
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Award Winner
5000 City Lights Drive, Aliso Viejo, CA 92656

4.4

(1132 Reviews & Surveys)
$2,716 - $4,923/mo

Move-In Specials

Up to 1 month off! See leasing for details.

Reviews

4.4 rating

743 total reviews

(

476 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 370997

Verified Resident 2017 - 2018

4.8

9/20/2018

Nice place to live. A little bit noisy at summertime if your unit is facing the swimming pool. Walking distance to stores, pharmacy, bank, restaurants, etc. Workers are polite and respectful. Clean and well kept surroundings.

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    Current Resident 191882

    Resident 2015 - 2017

    1.0

    7/17/2017

    City Lights will try to scam you in many ways. One way is the carwash scam. They will have an illegal alien go around every couple days in the parking structure with a leaf blower blowing dust and dirt all over your car. The staff had access to all the self serve water hoses removed entirely from the grounds. Every other apartment complex has water hoses available to wash your own car except this one. Then they set up another illegal alien where the hoses used to be and you have to pay this guy minumum $30 to wash your car for you. If you try and wash your own car here they will threaten eviction. So if you have it washed weekly that's $120 City Lights scams you for and your car is still dirty half the time because the illegal with the leaf blower circles around every two days to blow more dirt on your car.

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      Current Resident 198051

      Resident 2016 - 2017

      1.0

      7/15/2017

      Racist staff here. Well reverse racism I guess you call it. They are nice until you sign the lease then if you "bug" them with any normal occurrence like a maintenance request they will sick an obese Ebonics speaking short hair "woman" to harass you with contrived code violations threatening you with eviction and credit dings.

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        Current Resident 230508

        Resident 2014 - 2017

        1.0

        7/13/2017

        The entire grounds and every unit is supposed to be a smokeless environment. That is a joke. Almost all my neighbors smoke and not just cigarettes. Seems like everyone in my building is a pothead. I am very allergic to smoke and even with all my windows shut the smoke still creeps in. The staff is not only useless they are vindictive. I showed them pictures of two different neighbors smoking on their balcony. They didn't do anything about it but started threatening to tow my car out of my own parking space. This place is horrible. I've never experienced anything like this vindictiveness in any other placed I've lived.

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          Current Resident 231872

          Resident 2014 - 2017

          1.0

          7/12/2017

          The dog feces and urine smell is absolutely unbearable in this summer heat. I live in a dog-free building yet half of my neighbors have dogs that crap and piss all over the the grass, in the hallways, in the parking structure, on my front door-gross! Also I think a motorcycle gang lives here. The staff looks and acts really low class and simply dismisses these issues and is also rude and racist. I'll be moving soon and won't return.

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            Current Resident 368602

            Verified Resident 2015 - 2019

            4.7

            8/27/2019

            Everyone is anti social and unfriendly,except the staff.. They are friendly and very helpful. Some people don't want to be friendly and that's OK. It would be nice if they could look at you and smile instead of looking at the ground. I have my own friends and family, but still....

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              Current Resident 244148

              Resident 2015 - 2017

              1.0

              7/12/2017

              What is with all the muslims around here. That's all it seems it is. As a single woman I'm afraid to walk from my car in the dark parking garage to my apartment. I've been stopped several times by packs of dirty, smelly muslims while trying to make it to my door. The muslims look like crazy rapists. Why do they hang around the parking garage in the middle of the night? Is this where they park their camels or magic carpets? But seriously I'm scared.

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                Current Resident 368198

                Verified Resident 2017

                5.0

                7/11/2017

                Very good and enjoy living here so far. It's centrally located and very aestically pleasing. The staff is very professional and helpful. The gym is clean and provides a good variety of equipment. I wish there was more than 1 BBQ at the main pool as this is a HUGE property.

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                  Current Resident 277225

                  Resident 2016 - 2017

                  1.2

                  7/8/2017

                  Constant LOUD motorcycle noise. The idiots in the front office would rather post fake 5 star reviews instead of stopping the constant noise caused by motorcycles with illegal, missing mufflers. It has been going on now for months and months. Why do they refuse to do anything about it. Car alarms go off EVERY SINGLE NIGHT. Cannot get any sleep around here. Do something you IDIOTS. Almost an entire YEAR of this CONSTANT NOISE.

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                    Current Resident 363686

                    Verified Resident 2016 - 2019

                    4.0

                    3/4/2019

                    Like any community, City Lights has its good and bad. But when our dog was attacked by another dog, the response from staff and neighbors alike was nothing short of heartwarming. It was a bright spot in an otherwise traumatic experience.

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                      Current Resident 362027

                      Verified Resident 2018

                      5.0

                      12/5/2018

                      We always received professional and great service. Our maintenance personnel Jocelyn was awesome. Thanks for taking care of our washer. We highly recommend Citylights to everyone. Plus, this is a very safe and healthy place to live.

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                        Current Resident 361908

                        Verified Resident 2015 - 2020

                        4.7

                        1/15/2020

                        I have been delighted living at City Lights. It is quiet and safe and a very well built and maintained property. I feel the cost is good for the space and the floorplans are well planned. All of the staff are very nice and helpful, and the property goes the extra mile to hold events and communicate everything. I cannot think of one thing they could do better. I have truly enjoyed living here.

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                          Current Resident 358905

                          Verified Resident 2014 - 2017

                          4.2

                          6/19/2017

                          The complex and amenities are nice, but the rent is fairly high considering we don't have much storage. I pay extra for my appliances, and they are old and have needed repaired on several occasions. I requested new appliances when I renewed my lease last year, but I did not get them.

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                            Anthony_Snowden

                            Resident 2015 - 2017

                            1.5

                            6/10/2017

                            It's true the noise level here at city lights is out of control. The constant motorcycle noise sets off dozens of car alarms often in the middle of the night. This in turn causes barking dogs on balconies even in buildings that are supposedly dog-free. By the way the so called non-smoking buildings have plenty of smoke and marijuana creeping into units even when all doors and windows are shut. The staff does nothing about the motorcycle noise even when the loud motorcycles blast right in front of them when they are walking around giving tours trying to sucker more people into not getting sleep. There is a creepy looking foreigner guard here sometimes and the kicker is the loud motorcycles will blast by this idiot setting off every single car alarm at 3am. His response...nothing at all.

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                              Current Resident 596091

                              Resident 2017

                              1.0

                              6/8/2017

                              What's with all this noise from motorcycles around here? Seriously this isn't funny at all. We moved here 2 weeks ago and haven't had one good night of sleep. We called the front office but they don't care one bit. They told us call the police. It looks like others have since there are tons of cop cars here every day but this could be from the cars getting broken into. When i leave for work exhausted since I got no sleep because of all the motorcycle noise I notice broken car windows.

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                                Current Resident 596122

                                Resident 2016 - 2017

                                1.0

                                6/8/2017

                                I wished I checked the reviews before signing my life away since this place has 75% ------- living here. These aren't the hard working educated professional types either. Best described as ----------------------------------------------------------- -------------------------------------------------------------------------. Ever since city lights started accepting welfare vouchers the horde of these --------------- poured in. I say ------ because it's a fact that over 70% of the perverts marry their first cousin. If you are a woman or wife or girlfriend or daughter be very afraid cause these rapists will follow you to and from your car late at night. If you are a guy beware because these ------- travel in packs and openly hate ----------------- so be careful so you don't get stabbed cause that's what they do. Good job city lights you managed to turn a decent place to live into the ---------------------------------------------- ------ -------.

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                                  Jenny8675309A

                                  Resident 2014 - 2017

                                  1.2

                                  6/8/2017

                                  I see the dishonest front office workers have been busy writing fake 5 star reviews about themselves on here instead of fixing ongoing extreme noise problems and car burglaries from the motorcycle gang that has been terrorizing the residents still living here and unable to get out of their leases. MOVE HERE AT YOUR OWN RISK. IF YOU SIGNED THE LEASE YOU WILL REGRET IT. If you are too late buy some earplugs (even though they don't work cause the 3 am motorcycles are too loud to sleep) and also make sure your car comprehensive insurance is up to date since you will need it due to burglary or vandalism.

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                                    Current Resident 353030

                                    Verified Resident 2014 - 2017

                                    2.0

                                    6/5/2017

                                    It doesn't reserve the price we pay period. Cars are getting broke in at the garages they don't care. 2 times I called for this issue and what I have heard is call the police office. Office staff do the talking but don't do the actual task that's needed.

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                                      Current Resident 352943

                                      Verified Resident 2017

                                      4.5

                                      6/5/2017

                                      I cannot tell my experience in this community for the reason we just move in recently and still in the process of arranging our things. As far as the place is concern they're well maintain and clean especially the landscape

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                                        Current Resident 227071

                                        Verified Resident 2015 - 2017

                                        4.2

                                        6/5/2017

                                        Community is clean with nice amenities, staff is friendly and quick to resolve issues. Landscape is very nice. Neighbors can be loud and noisy at times but the management has been able to deal with the complaints so far.

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                                          Current Resident 352931

                                          Verified Resident 2017

                                          5.0

                                          6/5/2017

                                          The property is very nice with great amenities. It is in the perfect location with easy access to many restaurants and stores. The staff is also incredibly friendly and helpful! I highly recommend living at City Lights in Aliso.

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                                            Current Resident 186976

                                            Verified Resident 2013 - 2017

                                            4.3

                                            6/5/2017

                                            Convenient location to shopping centers, movie theaters, and nearby restaurants. Aliso Town Center Mall, five minute walk. Laguna Niguel Regional Park less than 10 minutes away by car. Nearby toll road 73.

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                                              Current Resident 352914

                                              Verified Resident 2016 - 2017

                                              3.3

                                              6/5/2017

                                              I would not recommend this apartment complex to any of my friends or family due to our current experiences. It is priced way too high for what you get. Nothing inside of the apartment is even close to being like new. The neighbors are awful and nothing has been down about it. We have just had way too many issues with our apartment.

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                                                Current Resident 352909

                                                Verified Resident 2017 - 2018

                                                5.0

                                                5/7/2018

                                                This apartment complex if very clean, it is also a great location near theaters, and dinner spots as well as close to the ocean and so many other things, the staff is wonderful staff, with lots of amenities!

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                                                  Current Resident 352900

                                                  Verified Resident 2015 - 2017

                                                  4.3

                                                  6/5/2017

                                                  Very nice and convenient place to stay. Office and maintenance staff are very friendly and knowledgeable. They organize lot of events. Also they have fully equipped gym which is 24 hours and special classes.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Plan 1B

                                                    1 Bed, 1 Bath | 708 sq. ft.

                                                    $2,716 - $4,524

                                                    See Floor Plan Details

                                                    Plan 1A

                                                    1 Bed, 1 Bath | 598 sq. ft.

                                                    $2,725 - $4,269

                                                    See Floor Plan Details

                                                    Plan 1C

                                                    1 Bed, 1 Bath | 807 sq. ft.

                                                    $2,952 - $4,923

                                                    See Floor Plan Details

                                                    Plan 1D

                                                    1 Bed, 1 Bath | 903 - 912 sq. ft.

                                                    $3,074 - $4,742

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Plan 2D

                                                    2 Beds, 2 Baths | 1,534 sq. ft.

                                                    See Floor Plan Details

                                                    Plan 2A

                                                    2 Beds, 2 Baths | 1,028 sq. ft.

                                                    $3,375 - $4,522

                                                    See Floor Plan Details

                                                    Plan 2B

                                                    2 Beds, 2 Baths | 1,090 sq. ft.

                                                    $3,443 - $4,583

                                                    See Floor Plan Details

                                                    Plan 2C

                                                    2 Beds, 2 Baths | 1,097 sq. ft.

                                                    $3,680 - $4,727

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    3A

                                                    3 Beds, 2 Baths | 1,534 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 80 reviews)

                                                    Noise

                                                    4.0

                                                    Grounds

                                                    4.4

                                                    Safety

                                                    3.9

                                                    Office Staff

                                                    4.6

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.7

                                                    Survey Scores (from 389 surveys)

                                                    Post-Tour Survey

                                                    4.8

                                                    Move-In Survey

                                                    4.7

                                                    Maintenance & Support Survey

                                                    4.8

                                                    Lease Renewal Survey

                                                    3.9

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    80

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    96.25%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.89 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Other
                                                    • Controlled Access Parking Garage
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $50. Comments: See Pet Acceptance Criteria | Restrictions: Dogs are restricted by breed
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $25. Comments: See Pet Acceptance Criteria | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Additional Storage
                                                    • Business Center and Conference Room
                                                    • Cat Friendly
                                                    • Ceiling Fan
                                                    • Central Heat and Air
                                                    • Courtyard with Swimming Pool, Spa and Water Feature
                                                    • Dishwasher
                                                    • Elevator
                                                    • Fitness Center
                                                    • Hardwood Style Flooring
                                                    • Kitchen with Breakfast Bar and Pantry
                                                    • Large Dog Friendly
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Oversized Windows
                                                    • Pendant Lighting and Farmhouse Sink in Kitchen
                                                    • Private Spacious Balcony or Patio
                                                    • Resident Lounge with Full Kitchen
                                                    • Saddleback Mountain Views
                                                    • Smart Apartment-Nest
                                                    • Smoke Free and Dog Friendly Community
                                                    • Stainless Steel Appliances and Quartz Countertops
                                                    • Two Contemporary Schemes Available
                                                    • Vaulted Ceilings on Top Floor
                                                    • Walk In Closets
                                                    • Wi-Fi at Amenities
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                                                    Leasing

                                                    City Lights at Town Center is unlike any other in Aliso Viejo overlooking the retail and nightlife of Aliso Viejo Town Center and next to Grand Park, which buzzes with seasonal festivities. The expansive, newly remodeled interiors are designed with a thoughtful expression of luxury and comfort, combining modern elegance with smart finishes including Nest thermostats. Ease of living is enhanced with walk-in closets, kitchen pantries and in-home laundry. Contemporary, remodeled interiors boast white cabinetry, stainless steel appliances, quartz countertops with mosaic backsplashes, wood-style flooring, custom lighting, and more.
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                                                    Leasing Options

                                                      • 12 months, 13 months, 14 months, 15 months

                                                    Office Hours

                                                    • Sunday: 09:00 AM - 05:00 PM
                                                    • Monday - Thursday: 10:00 AM - 06:00 PM
                                                    • Friday - Saturday: 09:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Shea Properties

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                                                    Communities
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                                                    Questions & Answers (2)

                                                    Lakersfann
                                                    Asked on: 07/12/2022
                                                    Q: What are some of the problems at City Lights?
                                                    Anonymous
                                                    Answered on: 07/25/2023
                                                    A: Constant daily gardening noise for hours and hours Monday through Friday. Dogs always barking, excrement and fleas all over. Catalytic converter thefts. Construction noise all day every day. Homeless people living on front grass. No carpet so you hear every step your upstairs neighbor takes.
                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is the estimated utility bill for one person?
                                                    Anonymous
                                                    Answered on: 06/13/2022
                                                    A: Only $70???? Wtf mine is $130 a month. Thieves here
                                                    Anonymous
                                                    Answered on: 04/06/2018
                                                    A: The water bill is horrendous. $70 per month. I lived in other complexes in aliso and it was never over $10. City lights must be getting a kickback from the bill. The bill is paid to Conservice. Appropriately named as they are cons. Just google Conservice and see ALL the people they ripped off and no doubt gave kickbacks to the complexes.

                                                    Frequently Asked

                                                    How is City Lights at Town Center Rated?
                                                    Based on 1132 number of votes by renters, City Lights at Town Center is currently rated 4.4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at City Lights at Town Center?
                                                    City Lights at Town Center is rated 4.4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    City Lights at Town Center is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at City Lights at Town Center?
                                                    City Lights at Town Center is rated 4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is City Lights at Town Center?
                                                    City Lights at Town Center is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    City Lights at Town Center is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at City Lights at Town Center?
                                                    City Lights at Town Center is rated 4.6 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 96.25% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.89 days to their community reviews in the past year.
                                                    Who manages City Lights at Town Center?
                                                    Shea Properties
                                                    What is the pet policy at City Lights at Town Center?
                                                    Dogs Allowed
                                                    Rent: $50
                                                    Comments: See Pet Acceptance Criteria | Restrictions: Dogs are restricted by breed
                                                    Cats Allowed
                                                    Rent: $25
                                                    Comments: See Pet Acceptance Criteria | Restrictions: None
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Up to 1 month off! See leasing for details.

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                                                    City Lights at Town Center is a 598 - 1,534 sq. ft. apartment in Aliso Viejo in zip code 92656. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,716 - $4,923. Nearby cities include Laguna Hills, Laguna Woods, Laguna Niguel, Laguna Beach, Mission Viejo, South Laguna, Ladera Ranch, El Toro, Lake Forest, San Juan Capistrano, Newport Coast, Dana Point, and Rancho Mission Viejo.