City Lights at Town Center
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Award Winner
5000 City Lights Drive, Aliso Viejo, CA 92656

4.4

(1131 Reviews & Surveys)
$2,716 - $4,914/mo

Move-In Specials

Up to 1 month off! See leasing for details.

Reviews

4.4 rating

743 total reviews

(

476 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 37527

Resident 2012 - 2016

1.0

11/29/2016

The so-called "staff" as they refer to themselves on here with the unending fake 5 star reviews is completely responsible for the ------ Invasion of City Lights. All the other apartment complexes in Aliso Viejo don't have this problem. There are 8 to 10 Muslims per unit here, even in the 1 bedrooms. They are up all hours of the night smoking on balconies with apparently no job to go to being purposely loud to the infidels (non muslims). Don't believe me? Move here and find out.

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    Current Resident 286997

    Verified Resident 2013 - 2016

    5.0

    11/29/2016

    We have lived in this community since 2004. Hove moved three times within City Lights due to personal choices. We have gotten to know most of the management and service staff during that time, and they have always been very helpful and committed to providing exceptional service. We recommend City Lights without any reservations.

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      Current Resident 57460

      Resident 2016

      1.0

      11/27/2016

      Illegal alien and $yrian refugee muslims have invaded this complex. They have that crazy, terrorist fresh off the boat vibe about them. After January 20th be sure to call ICE to arrest and deport this filth. City lights will probably be a ghost town as its a majority of crazy muslims here. 1-866-DHS-ICE. 1-866-347-2423

        Review Author Icon

        Current Resident 72247

        Resident 2012 - 2016

        1.0

        11/25/2016

        City Lights has been overrun by --------------------- who clearly hate the remaining American citizens who still live here whether the ------- try and intimidate you with dirty looks, follow women around at night, or steal or vandalize your property. Blame the dbag office workers for bringing all this trash in here.

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          Current Resident 89793

          Resident 2015 - 2016

          1.2

          11/22/2016

          ILLEGAL ALIEN MUSLIMS have taken over this complex thanks to the crooked office workers approving their stolen identities. These pack of losers have been busy posting fake 5 star reviews on here to try and cover this up. If you don't wish to be around rapist muslims RENT ELSEWHERE.

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            Current Resident 285125

            Verified Resident 2014 - 2016

            4.5

            11/21/2016

            Staff is great, service requests answered right away, service people very professional. Clean and quiet complex. Guest parking has good availability, security is good, apartment size is nice, amenities are great.

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              Current Resident 110098

              Resident 2014 - 2016

              1.2

              11/20/2016

              The phony 5 star reviews about themselves from the dishonest, dbag office workers continue. They are trying to cover up the fact that city lights has been overrun by illegal alien muslims who have been terrorising the remaining Americans who must wait until their lease is up before fleeing for their lives from this crime-ridden dump.

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                Current Resident 284420

                Verified Resident 2016

                4.7

                11/18/2016

                So far, the community has been very clean, quiet and friendly. Laura and Jeff were awesome to deal with during the visit and signing of our lease and move-in. The entire staff as a whole were very pleasant to work with.

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                  Current Resident 284419

                  Verified Resident 2016

                  4.8

                  11/18/2016

                  City Lights is a beautiful community and the leasing offic staff is so friendly and accommodating. We have only recently moved in, but everything is quiet, safe, and well maintained. There's a community website to keep up to date about events, post items for sale (or if you're looking for moving boxes.) So far we are very happy with our new apartment.

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                    Current Resident 229789

                    Resident 2015 - 2016

                    1.5

                    11/10/2016

                    Place is crawling with illegal alien muslims. They all seem to have that crazy rapist and child molester look about them not to mention heavy body odor when they walk by. Freakish women covering themselves in full burkas where you only see their maniacal eyes. Seems like they are all scheming to do something very bad.

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                      Current Resident 280860

                      Verified Resident 2016

                      3.0

                      11/3/2016

                      Just arrived - not sure yet but looks promising - there are still a lot of little matters relating to the community. The general manager is very competent and is on top of matters. The only observation clearly visible is that you are understaffed. In addition the property is beginning to look tired and needs some much needed cosmetic improvements if you are to justify the high rental charge now prevalent.

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                        Current Resident 414208

                        Resident 2014 - 2016

                        1.0

                        10/27/2016

                        Crime Ridden Dump. Police are here daily responding to burglaries, stolen cars, vandalism, loud nightly 3am parties, screams as if being beaten or raped. Very dangerous place here. There is occasionally a security guard but he looks like a santa ana gang member and that wouldn't surprise me at all since the breakins usually occur the nights he is working. Shady low class employees here too. I'm wondering if they are the ones who stole my identity as i provided my ssn, dob, etc. when i applied to this dog feces smelling dump.

                          Updated Review

                          Review Author Icon

                          Current Resident 278915

                          Verified Resident 2016

                          3.8

                          10/24/2016

                          My family and i are glad to find citylights becausenot only it is safe,affordable and beautiful, Also it is near to grocery, school,library and everything that a family may need. You can use gym,printer,pool,.. for free.

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                            Current Resident 661867

                            Resident 2012 - 2016

                            1.3

                            10/6/2016

                            The dimwit front office workers have been very busy posting fake 5 star reviews of themselves on here. The truth is they are only nice to you until you sign the lease then they start screwing around with you about any minor ticky tack bs thing and won't allow you to live in peace. Everything is a threat to either evict you in 3 days or a threat to ding your credit which they happily do. Very petty, dishonest dbags. Why don't they do something about the crime around here with cars getting broken into or vandalized almost daily.

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                              Current Resident 276003

                              Verified Resident 2016

                              5.0

                              10/6/2016

                              Very clean and well maintained. Staff was wonderful to work with and very professional. After searching several other complexes it was a easy decision. If you are out looking check this place out you will not be disappointed. I is really worth the time.

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                                Current Resident 273764

                                Verified Resident 2015 - 2016

                                4.3

                                9/26/2016

                                City Lights apartments is very well positioned, close to the cinema, shops and restaurants. We enjoy living here. The staff is friendly and responds quickly to maintenance requests. We moved here temporarily from Perth, Australia. I can recommend this apartment complex to anyone who needs to live away from home. The only thing is the level of noise. So now and then there are people who like to rev their loud motorbikes in front of our unit at 4am, or cars that drive past and have a megaphone muffler at 2am. The police should have some limitations on how loud a vehicle is allowed to be, say anything over 100 db should be taken off the road. Of course that has nothing to do with the apartment or the staff, which are excellent.

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                                  Current Resident 911355

                                  Resident 2012 - 2016

                                  1.0

                                  9/18/2016

                                  So true about the invasion of the illegal alien muslims who took over this complex. One ------ who hangs around the pool has got to be a child molester the way he stares at children. Can you blame him that's what his culture taught him to be. At least city lights tries to make these american hating 3rd world worlders feel at home by having raw sewage squirt out of the pipes a few times a month.

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                                    Current Resident 271550

                                    Verified Resident 2016

                                    4.5

                                    9/15/2016

                                    Beautiful apartments in a very lively community with lots of amenities including a gym with weights and cardio equipment, 3 different pools and spa areas, grilling areas, beautiful and soothing water fountains in each main area, and a friendly staff that tries to provide great service and schedule a large variety of activities.

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                                      Current Resident 270128

                                      Verified Resident 2016

                                      4.5

                                      9/12/2016

                                      The following is my email to Maria Faulkner at the reception: Hello Maria, Thank you for helping us the other day! Yesterday, Manny came to remove the blind rail while we were at school. I thought he was also going to take a look at the patio floor but there was no note about that. When do you think somebody could come after 4pm to do so? As I mentioned on the phone, Tuesday was the first time I used the gas stove in the pool area. I couldn't help notice the poor condition of the sitting area. The ground is very stained and greasy and the fabric of almost all the chairs is very stained too. This creates a feeling that the area is not well maintained and is worn down. I didn't even want to sit down while waiting for what I was cooking. At what time is it being cleaned daily? I was there at 7:15 pm. The fabric on the canopy lanai's is worn out too and the one I was facing, is even ripped. One of the plastic straps of the lounge chair I was laying on the day before is broken. I recalled you mentioned that the stains on the corridors and staircases are scheduled for cleaning. They are pretty bad. How often are they cleaned? Some parts close to our apartment, in front of apartment #6330, are even chipped down to the under base. I was taking a walk on Sunday and it seems to me the other side of the complex is in better shape. It seems nicer and cleaner. Maybe this is just my imagination. The flower bed area at the base of buildings 6 and 7 is nearly bare. It has one plant, only. I mentioned this to Linda when we were being shown the property. We notice these things because we care. We really want to be happy and comfortable here and we intend on using all of the amenities Shea Apartment Communities has to offer. Actually, it was your amenities that made us choose this place. Your company statement says that your goal is to provide a quality living environment and outstanding service, and that my opinions and comments are critical. Well, here they are! We think this is such a cool place! We are sure that Shea wants to take great care of it to validate their statement. Again, we really want to experience and enjoy this beautiful place fully. Linda always talks so highly of it. I like that! Have a nice weekend! Sincerely, Claudia

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                                        Current Resident 140600

                                        Resident 2016

                                        1.0

                                        8/30/2016

                                        Nothing but muslims here. First they lease to a couple in a 1 bedroom then 1 week later 8 to 12 move right in. You can see the disgust in their faces for americans when you pass them in the hall. You've been warned.

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                                          Current Resident 265188

                                          Verified Resident 2016 - 2019

                                          4.0

                                          1/28/2019

                                          This is a good, quiet community with 3 pools, a gym, grills, and event spaces you can reserve. Each apartment has a really nice porch, which with the nice weather you can use almost every day. They also allow you to have grills on the porch. Maintenance is done in a timely manner. 4th floor apartments have cathedral ceilings, but your parking spot is on the same floor of the parking deck as where you live, and it takes a few minutes to drive all the way to the top. It is an expensive complex to live in, but it is conveniently located within walking distance of the library, movie theater, restaurants, grocery store, urgent care, pet store, and a nice park with community activities throughout the year. The only downside to this complex (as with any pet friendly complex) is that some irresponsible pet owners do not clean up after their pets. Rent doesn't increase by a significant amount. Some apartments come with a fridge, washer, and dryer. This apartment truly feels like a home instead of just an apartment.

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                                            Current Resident 258156

                                            Verified Resident 2016

                                            4.3

                                            8/2/2016

                                            So far it has been great, everything was ready as promised, Laura Donahue has been great. The buildings are clean and well maintained from I have seen so far, plenty of parking, 3 pools and very close to restaurants, shops and movie theater..

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                                              Jenblack33

                                              Resident 2014 - 2016

                                              1.2

                                              7/26/2016

                                              I am literally disgusted with all the phony 5 star reviews on here from the office workers at city lights. What exactly are they hiding? I'll tell you. What they are hiding is the sewage water coming out of the pipes 2 or 3 times a month in everyone's unit. Everyone knows about the faulty plumbing here where they had to rebuild the entire complex's pipes that burst in people's ceiling contaminating most units with mold in the ceilings which they never removed just plastered over. Well after they replaced the pipes what can only be described as raw sewage comes out of every pipe here a couple times a month. Many people have been sickened here with the pathogens in the brown water that randomly comes out. They won't let people out of their leases here without charging the full lease amount. Everyone's been fleeing here for their lives and just getting screwed over on the remaining lease. The only people these slumlords are renting to now are illegal aliens who they allow to live 9 people to a one bedroom. What used to be a nice place is now a dangerous slum.

                                                Review Author Icon

                                                Current Resident 256217

                                                Verified Resident 2016

                                                5.0

                                                7/25/2016

                                                Great community with mixed ages. Very helpful and friendly staff. Fabulous location. You can walk to the shops at Aliso Viejo Town Center. Grand Park is next store for free movies and concerts. Perfect for people with dogs! I walked to dinner and a movie on Saturday!

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                                                  Current Resident 255938

                                                  Verified Resident 2013 - 2016

                                                  4.7

                                                  7/25/2016

                                                  We moved here in 2013 and have been in the same apartment since. We love our place and we love City Lights in general. The staff here is amazing and teh community is great. We would recommend it to anyone looking for somewhere, safe, nice and fun to live

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Plan 1B

                                                    1 Bed, 1 Bath | 708 sq. ft.

                                                    $2,716 - $4,524

                                                    See Floor Plan Details

                                                    Plan 1A

                                                    1 Bed, 1 Bath | 598 sq. ft.

                                                    $2,725 - $4,269

                                                    See Floor Plan Details

                                                    Plan 1C

                                                    1 Bed, 1 Bath | 807 sq. ft.

                                                    $2,952 - $4,914

                                                    See Floor Plan Details

                                                    Plan 1D

                                                    1 Bed, 1 Bath | 903 - 912 sq. ft.

                                                    $3,074 - $4,742

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Plan 2D

                                                    2 Beds, 2 Baths | 1,534 sq. ft.

                                                    See Floor Plan Details

                                                    Plan 2A

                                                    2 Beds, 2 Baths | 1,028 sq. ft.

                                                    $3,363 - $4,522

                                                    See Floor Plan Details

                                                    Plan 2B

                                                    2 Beds, 2 Baths | 1,090 sq. ft.

                                                    $3,443 - $4,583

                                                    See Floor Plan Details

                                                    Plan 2C

                                                    2 Beds, 2 Baths | 1,097 sq. ft.

                                                    $3,680 - $4,727

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    3A

                                                    3 Beds, 2 Baths | 1,534 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 80 reviews)

                                                    Noise

                                                    4.0

                                                    Grounds

                                                    4.4

                                                    Safety

                                                    3.9

                                                    Office Staff

                                                    4.6

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.7

                                                    Survey Scores (from 388 surveys)

                                                    Post-Tour Survey

                                                    4.8

                                                    Move-In Survey

                                                    4.7

                                                    Maintenance & Support Survey

                                                    4.8

                                                    Lease Renewal Survey

                                                    3.9

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    80

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    96.25%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.89 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Other
                                                    • Controlled Access Parking Garage
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $50. Comments: See Pet Acceptance Criteria | Restrictions: Dogs are restricted by breed
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $25. Comments: See Pet Acceptance Criteria | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Additional Storage
                                                    • Business Center and Conference Room
                                                    • Cat Friendly
                                                    • Ceiling Fan
                                                    • Central Heat and Air
                                                    • Courtyard with Swimming Pool, Spa and Water Feature
                                                    • Dishwasher
                                                    • Elevator
                                                    • Fitness Center
                                                    • Hardwood Style Flooring
                                                    • Kitchen with Breakfast Bar and Pantry
                                                    • Large Dog Friendly
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Oversized Windows
                                                    • Pendant Lighting and Farmhouse Sink in Kitchen
                                                    • Private Spacious Balcony or Patio
                                                    • Resident Lounge with Full Kitchen
                                                    • Saddleback Mountain Views
                                                    • Smart Apartment-Nest
                                                    • Smoke Free and Dog Friendly Community
                                                    • Stainless Steel Appliances and Quartz Countertops
                                                    • Two Contemporary Schemes Available
                                                    • Vaulted Ceilings on Top Floor
                                                    • Walk In Closets
                                                    • Wi-Fi at Amenities
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                                                    Leasing

                                                    City Lights at Town Center is unlike any other in Aliso Viejo overlooking the retail and nightlife of Aliso Viejo Town Center and next to Grand Park, which buzzes with seasonal festivities. The expansive, newly remodeled interiors are designed with a thoughtful expression of luxury and comfort, combining modern elegance with smart finishes including Nest thermostats. Ease of living is enhanced with walk-in closets, kitchen pantries and in-home laundry. Contemporary, remodeled interiors boast white cabinetry, stainless steel appliances, quartz countertops with mosaic backsplashes, wood-style flooring, custom lighting, and more.
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                                                    Leasing Options

                                                      • 12 months, 13 months, 14 months, 15 months

                                                    Office Hours

                                                    • Sunday: 09:00 AM - 05:00 PM
                                                    • Monday - Thursday: 10:00 AM - 06:00 PM
                                                    • Friday - Saturday: 09:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Shea Properties

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                                                    A
                                                    Communities
                                                    33

                                                    Questions & Answers (2)

                                                    Lakersfann
                                                    Asked on: 07/12/2022
                                                    Q: What are some of the problems at City Lights?
                                                    Anonymous
                                                    Answered on: 07/25/2023
                                                    A: Constant daily gardening noise for hours and hours Monday through Friday. Dogs always barking, excrement and fleas all over. Catalytic converter thefts. Construction noise all day every day. Homeless people living on front grass. No carpet so you hear every step your upstairs neighbor takes.
                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is the estimated utility bill for one person?
                                                    Anonymous
                                                    Answered on: 06/13/2022
                                                    A: Only $70???? Wtf mine is $130 a month. Thieves here
                                                    Anonymous
                                                    Answered on: 04/06/2018
                                                    A: The water bill is horrendous. $70 per month. I lived in other complexes in aliso and it was never over $10. City lights must be getting a kickback from the bill. The bill is paid to Conservice. Appropriately named as they are cons. Just google Conservice and see ALL the people they ripped off and no doubt gave kickbacks to the complexes.

                                                    Frequently Asked

                                                    How is City Lights at Town Center Rated?
                                                    Based on 1131 number of votes by renters, City Lights at Town Center is currently rated 4.4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at City Lights at Town Center?
                                                    City Lights at Town Center is rated 4.4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    City Lights at Town Center is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at City Lights at Town Center?
                                                    City Lights at Town Center is rated 4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is City Lights at Town Center?
                                                    City Lights at Town Center is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    City Lights at Town Center is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at City Lights at Town Center?
                                                    City Lights at Town Center is rated 4.6 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 96.25% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.89 days to their community reviews in the past year.
                                                    Who manages City Lights at Town Center?
                                                    Shea Properties
                                                    What is the pet policy at City Lights at Town Center?
                                                    Dogs Allowed
                                                    Rent: $50
                                                    Comments: See Pet Acceptance Criteria | Restrictions: Dogs are restricted by breed
                                                    Cats Allowed
                                                    Rent: $25
                                                    Comments: See Pet Acceptance Criteria | Restrictions: None
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Up to 1 month off! See leasing for details.

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                                                    City Lights at Town Center is a 598 - 1,534 sq. ft. apartment in Aliso Viejo in zip code 92656. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,716 - $4,914. Nearby cities include Laguna Hills, Laguna Woods, Laguna Niguel, Laguna Beach, Mission Viejo, South Laguna, Ladera Ranch, El Toro, Lake Forest, San Juan Capistrano, Newport Coast, Dana Point, and Rancho Mission Viejo.