Cobblestone at Eagle harbor

. #2 . #246

Award Winner

Cobblestone at Eagle harbor

1717 County Road 220, Fleming Island, FL 32003

4.4

(220 Reviews)

$1,458 - $2,178/mo

Reviews

4.4 rating

220 total reviews

(

206 Verified

)

Verified

Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Communication (6)

Community (64)

Events (14)

Location (23)

Maintenance (48)

Management (28)

Noise (13)

Sound (3)

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Review Rating

Current Resident 898621

Verified Resident • 2019 - 2021

4.5

4/30/2021

Very good experience and I don't have any complaints. Great location convenient to work school, and restaurants.......well this review requires way to many characters to submit and I honestly don't have that much to say

Property Manager Response

4/30/2021

We appreciate your positive review about your recent experience with us! If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!

Current Resident 887947

Verified Resident • 2021

5.0

3/26/2021

Quiet , peaceful, in walking distance of stores and restaurants . Clean and an overall great place to live .Very kid friendly . The staff is amazing and here to assist with any concerns or questions you may have .

Property Manager Response

3/29/2021

Thank you for your kind words and this wonderful review! We are happy to learn that you are enjoying the close proximity to restaurants and stores, and of course it is great to hear that you had a good experience with the staff. Please let us know if there is anything else we can do for you; we are more than happy to help!

Updated Review

Current Resident 790999

Verified Resident • 2020 - 2021

2.8

3/15/2021

Already said enough wouldve been fun but roaches are not it especially when I kept requesting to get rid of them an the only time they came was in the beginning when I moved here an just not literally last Monday thats a wide difference when their supposed to keep coming til their gone.

Property Manager Response

3/16/2021

We appreciate and thank you for your feedback. Please know that we take all of our resident's and/or prospect's comments and observations seriously because we strive to give you all an excellent customer service experience. I am truly sorry to hear that you did not received anything but the best service with us. I would like to apologize for any problems you have encountered. Please contact the office at (904) 215-1665 so that we can work on a solution together.

1 Previous

7/14/2020

Current Resident 874222

Verified Resident • 2020

2.0

2/19/2021

I am looking forward to moving out of this community to a place where I can feel good about coming home. My overall experience as a resident has been greatly tainted and I would not recommend this place. Highly overpriced. Subpar tenant relations and overall living conditions. "Looks" and promises are definitely deceiving at Cobblestone.

Property Manager Response

2/22/2021

Verified Resident 874222, we truly appreciate your honest feedback and are disappointed that we were not able to give you the top notch service that we strive for. We would like to have a better understanding about your experience. Please reach out to us at (904) 215-1665 at your earliest convenience and we will do our best to resolve this with you.

Updated Review

Current Resident 847532

Verified Resident • 2020

5.0

1/17/2021

MY EXPERIENCE HAS BEEN GREAT HERE RESIDENTS ARE VERY NICE STAFF IS AWESOME I LOVE THE SET UP HERE. ESPECIALLY THE LIGHTNING FOR SAFETY GOINNG TO YOUR MAILBOX AT NIGHT.AND IT IS A LOT OF POLICE AROUND WHICH I FEEL SAFE. EXTRA SAFE.

Property Manager Response

1/17/2021

Dear Resident, Thank you so much for taking the time to give us such a great review. We are excited to hear that you are enjoying living here. We hope to continue making this a community you are excited to come home to. Thank you so much again for your feedback! We hope you have a great day!

1 Previous

11/27/2020

Current Resident 860405

Verified Resident • 2020

4.7

1/6/2021

The people are very friendly and the children seem to be quite. The grounds are always neat and well managed. The staff is very pleasant to be around. I have enjoyed my stay here so far, everything is close and no one really needs to leave the island.

Property Manager Response

1/13/2021

Verified Resident 860405, thank you for your kind review; we are happy to pass along your comments to the team here at Cobblestone Apartments! We are happy to hear that you are enjoying life at Cobblestone. Please don't hesitate to reach out to us if there's anything more we can do!

Current Resident 853874

Verified Resident • 2018 - 2020

4.5

12/15/2020

Its been almost 3 yrs. And I've really enjoyed living here. Good location, accessible to everything. The people living here are awesome. I live in the front of community and i hear the traffic on 220 but it's not that bad at all. The staff in office have been kind and nice.

Property Manager Response

12/16/2020

Verified Resident 853874, thank you so much for taking the time to give such a kind review; we are happy to pass along your comments to the team here at Cobblestone Apartments!This feedback brought a smile to our faces. We are so glad you love living here at Cobblestone and how conveniently close we are to everything. We hope you have a great day!

Current Resident 850012

Verified Resident • 2020

4.2

12/5/2020

It has been good. Our i dont hear a lot of noise from my neighbors. I do smell weed in my master bathroom coming from the apartment behind me from time to time. The grounds are pretty clean the only down side the water collecting behind back of the buildings

Property Manager Response

12/7/2020

Dear Resident, we really appreciate you taking the time to give your great feedback! We are excited to hear that your are enjoying your experience here at Cobblestone . In regards to your concerns, please do not hesitate on contacting the office directly so we can better assist you and come up with a resolution. We want to assure you enjoy your say here at Cobblestone, so please reach out. We are here to help!

Current Resident 849763

Verified Resident • 2020

4.7

12/4/2020

Overall the community experience has gone pretty well. Most of the community neighbors seem very friendly. Having plenty of parking with good lighting and a dog park is a plus along with well-manicured landscaping within the community.

Property Manager Response

12/4/2020

Dear Resident, We're glad to hear you are having such a wonderful experience with us. Thank you for taking the time to leave us such a great review!! Please do not hesitate to reach out to us if there is anything you need. We hope we continue to make this a great way of living!!

Current Resident 848902

Verified Resident • 2020

5.0

12/1/2020

We love it everyone is so nice! We were looking for an apartment and here at Cobblestone we found a home a very nice community clean and well kept. We would not hesitate to recommend it to anyone.The doggy park is a great feature waste bags and trash compartments are pretty handy and we cant wait for the weather to warm up so we can use our 2 pools . We love it here!!!

Property Manager Response

12/16/2020

Dear Resident, Your review makes us smile. We are so happy you love our community, and we can not wait for you to enjoy the rest of the amenities! Thank you for taking the time to leave us a review, and feedback. We hope you continue to enjoy all that we have to offer here at Cobblestone, and do not hesitate on letting us know if there is anything we can do for you!

Current Resident 847351

Verified Resident • 2020

4.8

11/26/2020

We have only been here two months. Our experience so far has been wonderful. The neighbors are friendly and the management here ensures to very welcoming attitude toward everyone. They are open and are able to answer most if not all you questions.

Property Manager Response

11/30/2020

Hi Verified Resident 847351, we are very happy to have provided you with such a positive experience! We hope that you continue to enjoy your new home and the community . Thank you again for letting our team know how we did! Take care!

Updated Review

Current Resident 829173

Verified Resident • 2020

5.0

11/24/2020

Family friendly. Very peaceful. We love the ducks. Staff is very friendly and helpful. I like all the community events they offer. It has been hard with Covid but they do a good job of trying to keep it fun and exciting.

Property Manager Response

11/25/2020

We appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience and that you are enjoying the community. Thank you for keeping up with us on Facebook. We value our residents and we are thankful that we can still interact with our residents on social media for our monthly events. If there's anything further we can do for you, we are happy to help!

1 Previous

10/6/2020

Current Resident 843725

Verified Resident • 2020

3.7

11/15/2020

The pools are not ever warm. Sometimes a hot tub may be warm to almost hot depends on the day and the jets only work behind the office. They both need to be cleaned better. The roaches never seem to go away. And there are dogs everywhere and not always cleaned up after and bark at midnight. My car has been dinged up by careless residents. The size with bonus room is actually a pretty good size. And the ladies in the front office are pretty sweet. You get charged extra for utilities before you even use them because of location. And there really isnt much for storage. I put away my food from grocery shopping, but then had no where to put my dishes. Major design flaw.

Property Manager Response

11/16/2020

Dear Resident, Thank you for taking the time to leave us your feedback. We want to provide everyone with the best customer service we can offer, your feedback help us get better, so for that, thank you. We are happy that you find your bonus room helpful and spacious. So glad to hear that our staff has been friendly and sweet. In regards to your concerns, please do not hesitate on contacting the office directly so we can better assist you and come up with a resolution. We want to assure you enjoy your say here at Cobblestone, so please reach out. We are here to help! Best Regards,

Current Resident 839418

Verified Resident • 2020

5.0

11/3/2020

The neighbors are clean, quiet and respectful. I like the valet trash service. I really feel like the apartment staff are attentive to residents needs. The floor plan for a 2 bedroom is very big and the upstairs apartments have private stairwells that are covered. I have a downstairs apartment and can rarely hear any of the neighbors.

Property Manager Response

11/7/2020

Dear Resident, We are so happy to hear that you are loving your new home! Thank you so much for sharing your experience so far with us and for all the awesome kudos given to our staff. We will be sure to share this great feedback with them. We hope you continue to enjoy all that we have to offer here at Cobblestone, and do not hesitate on letting us know if there is anything we can do for you!

Current Resident 836238

Verified Resident • 2020

4.7

10/26/2020

Just moved-in and so far happy with the choice. Nicely kept grounds and clean buildings made very good impression on me. Community is smaller than other I checked out and I like it this way. Plenty of parking too. Staff very pleasant and helpful.

Property Manager Response

10/26/2020

Dear Resident, Thank you so much for your amazing review! We are so happy that you find Cobblestone a great place to live in. Our goal is to provide all of our residents with the best customer service we can give you, so we hope we continue to make this the best way of living for you! Best Regards,

Updated Review

Current Resident 819892

Verified Resident • 2018 - 2020

5.0

9/23/2020

We have luved here almost 2 years. Love the location and the area. Maintenance staff and office staff always there we we need something. My main concern is that we feel safe. Overall i have loved living here and i am close to my family if we should need them.

Property Manager Response

12/18/2020

Dear Resident, Thank you so much for taking the time to give us such a great review. We are excited to hear that you are enjoying your residency and we're happy you found our staff to be so supportive during your experience here at Cobblestone Apartments, we will definitely let them know. Thank you so much again for your feedback! We hope you have a great day!

1 Previous

9/18/2020

Current Resident 809080

Verified Resident • 2019 - 2020

3.0

8/29/2020

Amenities have been restricted the whole summer. Pool 1 has seemingly been closed more than open. So the office says Pool 2 is open....but then you have the Orwellian rules on how many people can be herded together in fear of the rona. And why dont you buy some new gas grills if you cant get replacement grates in a reasonable period of time

Property Manager Response

8/31/2020

Dear Resident, We can understand how frustrating this summer has been for all of us due to the unexpected pandemic, having to close our amenities and especially our pools was a hard decision. When the time came to re-open our amenities, we had to adhere by all the new CDC rules and regulations. Which unfortunately as you mentioned has been another adjustment. In regards to our gas grills, we apologize for any inconvenience this may have caused. The grills are open and running now, should you have any further questions please contact us at 904-215-1665. We would be happy to assist you in any way we can. Best Regards, Cobblestone Management

Current Resident 808704

Verified Resident • 2019 - 2020

2.2

8/28/2020

I already typed out a massive review at the start of this survey. But just to touch on a few things. The electrical wiring causes several outlets to not work unless the light switch is turned on. It was filthy when we moved in, floors not clean at all, when we told them how dirty it was they offered to have someone clean AGAIN?? It looked like they didnt clean it the first time so we did it ourselves, they said they would reimburse us for supplies and other things. We ended up spending roughly 300-500$, and we got a whopping $50 in return. On top of that there were roach bodies/feces ALL over the place (in the electrical outlets, on the water heater and In the closet, and underneath the fridge and oven which were both brand new, which means they literally looked at all of this and still decided to put the appliances in without even attempting to remove any of it) also the head of maintenance came to inspect when we notified them of the roach feces and he proceeded to spray paint over it instead of cleaning it, and he KNEW we had a small 1 year old baby. Roach feces is basically a toxin and can cause asthma and other respiratory issues, especially in small children. Again I had LOTS more to say about my experience living here, but I will end this by saying this: for 1173$/mo I highly suggest finding another apartment or even renting a home because this was a terrible experience for me and my family.

Property Manager Response

8/31/2020

Dear Resident, First let us begin by apologizing, our goal is to provide everyone the best customer service experience we can offer. We are sad to hear that you did not receive anything but the best from us. We truly appreciate your feedback as we strive to learn and make better decisions for the future. Cobblestone Apartments was built in 1998, the living room, as well as the bedrooms were designed to have one of the lights switch control one of the outlets in each room. We apologize for not explaining this to you before or during your move in time. In regards to the cleaning of all of our apartments, they are done by a private contractor. If we offered to have them clean the apartment again for you, it was only because we figured it would be best and less stress for you as our new resident. We also pulled the receipt you provided us from your file, to review it. Per our records we had agreed to reimburse you for all your cleaning supplies that you purchased. However, the total of your purchased was $328.36 which included paint, and paint supplies as well, which we did not included in the refund. We are also stunned to hear that your apartment had pest issues during your move in process and that we did not take care of your concerns to your satisfaction. We strive to ensure that we provide an excellent move in experience for our residents. We even offer our 30-day satisfaction move in guarantee as a measuring tool to have our apartments in the best conditions. We would love for you to stop by the office so that we can further discuss and address any concerns. Please feel free to contact me at our leasing office at 904-215-1665.

Current Resident 791319

Verified Resident • 2020

3.2

7/15/2020

Office staff is very kind and professional. Maintenance team for the most part is kind and courteous. Although I was not allowed to view apartment in person only online virtual tour due to COVID-19 and I would have not signed the lease if I would have seen the moldy rusted tub and that the apartment had not been thoroughly cleaned before move in. Under the stove had tons of food from prior tenants which caused roaches to inhabit the apartment and of course I signed the lease that says I am in charge of pest control. Dog park fills with mud and dog poop is every where. No one is enforced to pick up their dog poop all throughout the neighborhood.

Property Manager Response

7/20/2020

Dear Resident, We regret to hear that your move in experience was nothing less than excellent. I would love to speak to you in regards any concerns you may have, please call us at 904-215-1665 we would love for you to give us a chance to change your mind and increase your satisfaction view of our team and community. Best Regards,

Current Resident 788506

Verified Resident • 2018 - 2020

3.8

7/8/2020

The place is alright, but the walls are thin, and the floor plans are strange. I honestly don't know how people manage to get furniture into the apartment if they live on the second floor. Delivery men will have a hard time finding your apartment because of how the units are arranged. Your front door might be hidden on the back face of the buildings, or the driver may accidentally go to the wrong set of buildings across the street. The place feels very form over function, and honestly, the form isn't even good. Hope you like manilla and pale blue plaster.

Property Manager Response

7/9/2020

Thank you for taking the time to leave your feedback. We re so thrilled that you are overall enjoying your apartment home. I completely agree that moving is tough, and different living spaces may make it more difficult to maneuver furniture when in the process of relocating. At Cobblestone, we do have unique and fun floor plans. Additionally, because of the fact that each and every apartment home comes with a private entrance, our buildings are different from the typical garden-style you find more commonly, and look and feel more like town-homes. I can certainly understand how some delivery drivers might encounter issues finding your apartment, given this setup. Luckily, to my knowledge, the majority of deliveries do make it to the intended address. If this is not the case with you, I encourage you to reach out to us so that we can look into ways we can help! I m sorry to hear that the walls are thinner than expected. As your name isn t listed here, I m not able to look you up in our system, but would encourage you to please contact me directly if you experiencing any excessive noise from neighbors. You can always call the office, at 904-215-1665 and I m happy to help. I hope that you ll let us know if there is any way we can make your experience better, but I m glad to know that you re overall pleased so far! Best Regards,

Current Resident 786237

Verified Resident • 2018 - 2020

3.3

7/2/2020

Staff and maintenance are friendly, buildings are just old. The ac and insulation could be MUCH better. Location is great. Landscape is subpar. Transformer blows often during summer, causing power loss and extremely hot units. Residents in bottom units can hear every step taken in the above unit.

Property Manager Response

7/3/2020

Dear Resident, We regret to hear that your experience with us was not a more positive one. I would love to speak to you in regards any concerns you may have, please call us at 904-215-1665 we would love for you to give us a chance to change your mind and increase your satisfaction view of our team and community.

Current Resident 785430

Verified Resident • 2020

4.5

6/30/2020

I am a new resident and the property has did an excellent job with helping me get acclimated with the area and the property. I am very please with everything about his property so far! The office workers are outstanding! the area is nice!

Property Manager Response

7/3/2020

Dear Resident, Thank you for taking the time to review us. I am very pleased to hear that you are happy with our staff! We definitely appreciate your positive feedback about our team and apartment community. We do take pride in catering to our residents' needs the best way we can. We hope that we can continue to make this a better way of living for you!

Current Resident 782938

Verified Resident • 2019 - 2020

2.0

6/23/2020

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Property Manager Response

7/6/2020

Current Resident 781178

Verified Resident • 2017 - 2020

4.7

6/18/2020

its nice neighborhood, we have a good parking space, clean surroundings, and quiet community. our neighbors are nice and friendly, we never had any issues with them. the only concern we have is our valet system its was not discuss to us how its works and also the schedule etc.

Property Manager Response

6/26/2020

Hello Verified Resident 781178, we appreciate you taking the time to leave us this feedback. Valet Trash picks up on Sunday - Thursday evening. Please place your closed trash bag in the valet trash can and place the trash can outside your home between 5:00 pm and 7:00 pm. Please bring your trash ca n in prior to 9:00 am the next morning. We hope you have a great day!

Current Resident 772399

Verified Resident • 2019 - 2020

3.7

5/26/2020

...........................................................

Property Manager Response

5/28/2020

Dear Resident, Thank you again for taking the time to let us know how we did. We hope you have a great day!

Floor Plans & Pricing

All (6)
1 Bed (2)
2 Beds (2)
3 Beds (2)

1 Bedroom

3 Available Units

1 Bed, 1 Bath | 786 sq. ft.

$1,458 - $1,703

See Floor Plan Details

1 Bed, 1 Bath | 860 sq. ft.

$1,519 - $1,719

See Floor Plan Details

2 Bedrooms

10 Available Units

2 Beds, 2 Baths | 1,104 sq. ft.

$1,552 - $1,915

See Floor Plan Details

6 Available Units

2 Beds, 2 Baths | 1,031 sq. ft.

$1,581 - $1,830

See Floor Plan Details

3 Bedrooms

2 Available Units

3 Beds, 2 Baths | 1,174 sq. ft.

$1,881 - $2,178

See Floor Plan Details

1 Available Unit

3 Beds, 2 Baths | 1,247 sq. ft.

$1,880 - $2,057

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Review Ratings (from 19 reviews)

Noise

4.7

Grounds

4.7

Safety

4.7

Office Staff

5.0

Maintenance

4.9

Neighborhood

4.7

Survey Scores N/A

Review Count

Number of reviews in the past 365 days

Manager’s Review Engagement

Percentage of reviews responded to

94.74%

Manager’s Review Reply Time

Average time to respond to reviews

11.05 days

Features & Amenities

Laundry

Washer/Dryer

Parking

Parking

Pets

Cats Allowed
Deposit: $100. Fee: $300. Rent: $15. Pet Limit: 3. Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees.
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More Info
Dogs Allowed
Deposit: $100. Fee: $300. Rent: $15. Restrictions: Breed restrictions apply. Please contact office.. Pet Limit: 3. Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees. Breed Restrictions Apply.
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More Info

Other

24-Hour Emergency Maintenance
Air Conditioning
Autopay Discount
Cat Friendly
Community Center
Covered Outdoor Lounge Area
Dishwasher
Fitness Center
Hot Tub
Large Dog Friendly
Mobile Payments Accepted
On-site Personnel
Outdoor Dining Area
Pet Friendly Community- 3 Pets Welcome
Playground
Pool
Poolside Grilling Area
Valet Trash Service

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Leasing

***Schedule your Self-Guided Tour today!*** Live it. Love it. at Cobblestone at Eagle Harbor in Fleming Island, FL, an affluent suburb of nearby Jacksonville! If youre looking for spacious Fleming Island apartments and outstanding amenities, Cobblestone has you covered. We offer one, two, and three bedroom apartments in Fleming Island, FL with private entries, vaulted ceilings, and wood burning fireplaces. Residents enjoy exclusive access to two swimming pools, two hot tub jacuzzis, a 24/7 fitness center and much more. Additionally, Cobblestone has a fenced playground as well as pet stations throughout the community. We are proud to be recognized as an Top Rated Award recipient! Only 5% of apartment communities in the US qualify for this award. Plus, our community members enjoy the benefits of Venterra Living. Were committed to delivering a world-class living experience and professional on-site management and maintenance teams. You will experience an exceptional move-in experience, we guarantee it with our 30 Day Live It. Love It. Guarantee! We're here for you and available to take your call 24/7.

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Office Hours

Sunday: Closed
Monday - Friday: 10:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

This community is managed by

Venterra Realty Management

Communities

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Questions & Answers (0)

Frequently Asked

How is Cobblestone at Eagle harbor Rated?

Based on 220 number of votes by renters, Cobblestone at Eagle harbor is currently rated 4.4 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at Cobblestone at Eagle harbor?

Cobblestone at Eagle harbor is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.

How effective was the maintenance team when resolving your problem?

Cobblestone at Eagle harbor is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.

What are noise levels like at Cobblestone at Eagle harbor?

Cobblestone at Eagle harbor is rated 4.7 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.

How safe is Cobblestone at Eagle harbor?

Cobblestone at Eagle harbor is rated 4.7 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.

How satisfied are residents with the neighborhood?

Cobblestone at Eagle harbor is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.

How satisfied are residents with the staff at Cobblestone at Eagle harbor?

Cobblestone at Eagle harbor is rated 5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.

How often does management engage with reviews?

Managers have responded to 94.74% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 11.05 days to their community reviews in the past year.

Who manages Cobblestone at Eagle harbor?

Venterra Realty Management

What is the pet policy at Cobblestone at Eagle harbor?

Cats Allowed

Deposit: $100

Fee: $300

Rent: $15

Pet Limit: 3

Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees.

Dogs Allowed

Deposit: $100

Fee: $300

Rent: $15

Restrictions: Breed restrictions apply. Please contact office.

Pet Limit: 3

Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees. Breed Restrictions Apply.

What types of floor plans are available?

1 Bed, 1 Bath

2 Beds, 2 Baths

3 Beds, 2 Baths