Halston World Gateway Apartment Homes
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Halston World Gateway Apartment Homes

9000 Avenue Pointe Cir , Orlando, FL 32821

4.2

(174 Reviews)
$1,723 - $5,365/mo

Reviews

4.2 rating

174 total reviews

(

136 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 785611

Verified Resident 2020

4.3

6/30/2020

The office/leasing staff was very helpful and very quick to respond to any questions. The apartment units are nice compared to others in the Orlando area. The units are also reasonably priced for what they are.

    Property Manager Response

    7/1/2020

    Happy to hear your home meets your needs! As you mentioned, my team and I are always happy to help with questions, so please let us know any time we can be of assistance. Thank you! - Property Manager, Linda Daly
    Review Author Icon

    Current Resident 780884

    Verified Resident 2020

    4.7

    6/17/2020

    Easy way to search for your ideal apartment. Can use the map feature to view exactly where an apartment is located to an area that you are specifically looking at to see its relationship to your work location

      Property Manager Response

      6/24/2020

      Thank you for the positive rating and your interest in Palms at World Gateway. While it's appreciated, we typically look for input based on our community, its amenities, and our team's service, rather than feedback on the apartment searching site(s). Please feel free to update your review at any time with additional details on our community! - Property Manager, Linda Daly
      Review Author Icon

      Current Resident 776666

      Verified Resident 2020

      4.8

      6/7/2020

      It's only been two days but the complex at least offers great amenities at a great price. I've been in Orlando for 4 years and so far I'm impressed. Most complexes in the area are really pricey while offering little parking for you and visitors, small loving spaces and traffic galore. This place kinda puts most of the locations to shame while also caring for their tenants and prospective ones. Honestly I have high hopes here.

        Property Manager Response

        6/10/2020

        Thank you for sharing how impressed you are with Palms at World Gateway! My team and I appreciate the glowing review and we will certainly do all we can to prove what a dedicated team we are. Please do not hesitate to let us know if we can ever be of assistance with questions or concerns -- your comfort is important to us! - Property Manager, Linda Daly
        Review Author Icon

        Current Resident 768082

        Verified Resident 2017 - 2020

        5.0

        5/11/2020

        Palms is surely a hidden Oasis. Close to everything but hidden away enough to truly enjoy Florida living. The staff at Palms is amazing and the maintenance team friendly, professional and serve with excellence. We have been living at palms since we relocated here from out of State 3 years ago and love coming home to Palms at world gateway.

          Property Manager Response

          5/22/2020

          Thank you for the five-star rating! My team and I sincerely appreciate your kind words about our service and responses, so thank you for thank the time to share this wonderful review! Here's to many more fabulous years leasing with us and, as always, please do not hesitate to give us call if you have any questions or concerns. - Property Manager, Linda Daly
          Review Author Icon

          Current Resident 650916

          Verified Resident 2019

          4.8

          6/10/2019

          The moment we arrived Jessica was warm and friendly, she wasn't pushy but actually made us feel at home. The other thing that impressed me was one of the maintenance guys was walking near our car and picked up trash before heading into the club house! Wow you don't see that any many complexes. We have moved 7 times in the past 7 years and this has been our best experience yet when it came to customer service, genuine care and making you feel at home. Thank you!

            Property Manager Response

            6/19/2019

            Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We're so happy to know that you've enjoyed your stay at ARIUM Palms at World Gateway so far.
            Review Author Icon

            Current Resident 631213

            Verified Resident 2019

            1.0

            4/24/2019

            The fact that management left us without a dryer for over 3 weeks is more ridiculous than clown shoes. First dyer broke the first month we were here. They brought us a new dryer that was dead on arrival. Instead of replacing that dryer they are making us wait for the manufacturer to take care of the issue. If they had half the brain they use on being cheap they might be decent and taking care of their tenants needs

              Property Manager Response

              4/29/2019

              We'd like to apologize that your experience at ARIUM Palms at World Gateway has been regrettable so far. Let us make things right. If you'd like to reach out to us at WeListen@ARIUMliving.com we can better assist you in resolving this issue.
              Review Author Icon

              Current Resident 623115

              Verified Resident 2019

              5.0

              4/3/2019

              This place showed up and it looks as it does online. The number competition was Cumberlake Park apartments but this one stood out because of the location and including the basic cable helps alot especially when both are the same rates monthly.

                Property Manager Response

                4/17/2019

                Thank you for your feedback! We count on community input like yours to help improve our services and the experience of our residents. Thanks again for the review; we look forward to making your stay here even better!
                Review Author Icon

                Current Resident 602413

                Verified Resident 2019

                5.0

                2/8/2019

                we moved from CT to Orlando, big move for us...Ramon at arium palms was amazing with helping us with this entire process...the move in was smooth flawless the apartment wonderful...things like trash removal, washer and dryer built in micorwave all make this a 5 star place to live

                  Property Manager Response

                  2/11/2019

                  We are very happy to have provided you with such a positive experience! Thanks for leaving us such a great review; we look forward to making your stay even better!
                  Review Author Icon

                  Current Resident 599330

                  Verified Resident 2019

                  5.0

                  1/31/2019

                  It's a nice apartment complex extremely close to where I work. They layout of the apartment is nice. The workers of the apartment complex were very friendly and helpful. When I had an issue they were very apologetic and were quick with having someone come by and fix the issues.

                    Property Manager Response

                    2/4/2019

                    We're happy you found our staff to be so supportive during your experience here at ARIUM Palms at World Gateway! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
                    Review Author Icon

                    Current Resident 569334

                    Verified Resident 2018

                    5.0

                    11/9/2018

                    The first time I entered the leasing office, the staff was very helpful. They showed me all apartments that were available and made suggestions based on my needs. The office is very clean and very open. The staff member who showed me around seemed very comfortable and did not try to force me into a decision, rather he gave me all information I may need to make a decision. I have friends who rent here and have lived in the complex for a few years with nothing but good things to say.

                      Property Manager Response

                      11/13/2018

                      We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Arium Palms at World Gateway! We hope to see you again soon!

                      Updated Review

                      Review Author Icon

                      Current Resident 889311

                      Resident 2018

                      5.0

                      10/11/2018

                      Love, love, love coming to my hidden and quiet apartment complex! This is my third year and will continue being my home for many years to come. From the office staff to the maintenance team, I can truly say they all make me feel like family!

                        Property Manager Response

                        10/23/2018

                        We're happy you took time out of your day to leave us such a great note! Input like yours is extremely motivating and valuable to us. It's so gratifying to know you're enjoying your stay at Arium Palms at World Gateway. We do it all for you!
                        Review Author Icon

                        Current Resident 884444

                        Resident 2018

                        5.0

                        10/11/2018

                        Arrived to the U.S earlier last month, thank you to the leasing office. For the easy move and help. Currently doing an internship next door and so glad I was able to find an apartment close to work. Thank you office.

                          Property Manager Response

                          10/23/2018

                          We're happy you found our staff to be so supportive during your experience here at Arium Palms at World Gateway! Please let us know if there is anything else we can do for you; we are more than happy to help!
                          Review Author Icon

                          Current Resident 549617

                          Verified Resident 2018 - 2019

                          5.0

                          2/12/2019

                          Great community. Quiet, peaceful and you feel very at home. Staff is very friendly and quick to respond to all requests. Office always handles packages for you and maintenance never fails to quickly fix any issue.

                            Property Manager Response

                            10/23/2018

                            We're happy you took time out of your day to leave us such a great note! Input like yours is extremely motivating and valuable to us. It's so gratifying to know you're enjoying your stay at Arium Palms at World Gateway. We do it all for you.
                            Review Author Icon

                            Current Resident 538892

                            Verified Resident 2018

                            5.0

                            9/5/2018

                            good areas. excellent location. the service is excellent. I like living staff is very friendly and they always give you the help you need. thank you very much. quick access to several highways that cross the city. I4 417 and the 192

                              Property Manager Response

                              9/13/2018

                              Your five-star review and recommendation of ARIUM Palms at World Gateway is greatly appreciated by our team! Resident satisfaction is our goal here, which is why we're pleased to see that our excellent location and friendly staff have made your stay here so positive. Thank you so much, and please feel free to call should you ever need anything!
                              Review Author Icon

                              Current Resident 530397

                              Verified Resident 2016 - 2018

                              3.7

                              8/21/2018

                              I don't partake in many of the activities held in the community, but if I ever wanted to do something I know they are readily available to me. It is a pretty safe community and have never felt endangered. Everyone generally keeps to themselves which is nice. The gym is small but has the basic necessities necessary. Overall there hasn't been any occurrence that would make me want to leave and I am generally happy with my apartment and the community.

                                Property Manager Response

                                8/24/2018

                                Thank you for sharing your positive review of ARIUM Palms at World Gateway! We're so pleased to see that you are satisfied with your experience here overall, especially because of our fun resident events, peaceful atmosphere, and amazing amenities. We greatly appreciate it, and please don't hesitate to call should you ever need anything!
                                Review Author Icon

                                Current Resident 523933

                                Verified Resident 2016 - 2018

                                4.5

                                8/7/2018

                                I've lived in this complex for four years and all maintenance requests are handled promptly. The grounds are not as well kept as they were a few years ago and the gate is open a lot of the time now. There are several apartments occupied by more people than allowed and they leave their bikes and cigarette butts scattered all around. The location is very good though, close to Disney and main roads such as I4 and 417

                                  Property Manager Response

                                  8/8/2018

                                  Thank you sincerely for sharing your thoughts! Here at ARIUM Palms at World Gateway, we strive to provide a living experience worthy of five stars and we couldn't be happier to see you agree. We also appreciate your constructive feedback regarding ground maintenance and we'll be sure to take your comments into account going forward. Thanks again, and please let us know how we can make your stay here even better!
                                  Review Author Icon

                                  Current Resident 522556

                                  Verified Resident 2018

                                  5.0

                                  8/3/2018

                                  Everything at move in was nice in the apartment. Only downside is valet trash container has to be taken through the apartment. Don't particularly think that's sanitary. Property manager didn't care "sorry you feel that way" is the response I got. Otherwise good apartment.

                                    Property Manager Response

                                    8/8/2018

                                    Thank you for your honest assessment of our community. While we're glad to see that you are satisfied with your apartment and that your move-in experience was seamless, we understand that our valet trash service has been a source of frustration for you. We sincerely apologize for any inconvenience and we'll be sure to take your comments into account going forward. We appreciate your feedback, and please don't hesitate to get in touch if there's anything we can do to improve your stay.
                                    Review Author Icon

                                    Current Resident 519429

                                    Verified Resident 2015 - 2018

                                    3.0

                                    7/27/2018

                                    Apartment upgrade was never completed when I made the option for my unit to be upgraded. I have a broken track-light that the management refuses to correct. I never received the lighting upgrade that was apart of the deal from Century Palms to Arium palms.

                                      Property Manager Response

                                      8/13/2018

                                      Thank you for bringing these issues to our attention. We want all of our residents to feel comfortable in their homes and we sincerely apologize for any discomfort you've experienced because of these issues. We want to make things right and we'd be happy to address repairs and fixtures with you, so we encourage you to call or see us in the office at your earliest convenience. Thank you, and we hope to hear from you soon.
                                      Review Author Icon

                                      Current Resident 518674

                                      Verified Resident 2017 - 2018

                                      5.0

                                      7/25/2018

                                      I love living at Arium Palms. The maintenance people are all wonderful and ready to help when they are needed. The office staff keeps us up to date on anything going on in the complex that we need to know about. The landscape is always kept beautiful. So many benefits of living here, including a exercise room and swimming pool.

                                        Property Manager Response

                                        7/31/2018

                                        Your five-star review of ARIUM Palms at World Gateway just made our day; thank you so much! Our team is dedicated to providing an unparalleled living experience for our residents, and it's rewarding to read that we've succeeded with you. Thank again, and if there's ever anything you need, just swing by the leasing office and we'd be more than happy to assist.
                                        Review Author Icon

                                        Current Resident 514388

                                        Verified Resident 2013 - 2018

                                        5.0

                                        7/16/2018

                                        up until now the survey was okay. and this same thing happened last time . i dont want to take the time to answer this and will probably not take the survey again seriously minimum of 200 characters !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

                                          Property Manager Response

                                          7/19/2018

                                          Thank you so much for your five-star review of ARIUM Palms at World Gateway! We are so glad to see that your stay here has been so positive, especially since resident satisfaction is our goal. We appreciate you taking the time to complete this survey, and we would like to express that the character minimum is a policy set by the website, and not by our community. Thanks again, and please don't hesitate to call should you ever need anything from our office.
                                          Review Author Icon

                                          Current Resident 493719

                                          Verified Resident 2017 - 2018

                                          4.8

                                          6/21/2018

                                          Es un vecindario tranquilo sin tr?fico el personal de mantenimiento excelente y muy comprensivos el personal de la oficina las ?reas comunes muy bonitas, los apartamentos est?n renovados la ?nica del complex es excelente tiene acceso a todas las autopistas

                                          Property Manager Response

                                          9/29/2018

                                          Thank you for the kind words! It's rewarding to know you are satisfied and that our hard work is paying off. Please let us know if there is anything else we can do for you; we are more than happy to help!
                                          Review Author Icon

                                          Former Resident 650365

                                          Resident 2017 - 2018

                                          1.0

                                          5/26/2018

                                          Incompetent front desk staff. They nickel and dime you with charges that they conceal up front. Attempted to illegally charge me for my documented service animal which they had prior notice of. Had to be reminded to prorate rent appropriately. Mark maintenance orders as complete when not yet fulfilled. Charged excess move out fees for normal wear and tear, requiring legal representation. The price is not worth the headache of combative staff.

                                            Property Manager Response

                                            9/29/2018

                                            On behalf of Arium Palms at World Gateway, we'd like to apologize for your frustrating stay so far. We'd like the opportunity to square things. If you'd please reach out to us at WeListen@ARIUMliving.com we can have someone get in touch with you to help better resolve your issues.
                                            Review Author Icon

                                            Current Resident 488427

                                            Verified Resident 2020

                                            5.0

                                            3/25/2020

                                            excellent location. good place to live. very calm. office and maintenance staff is very nice. willing to help you. the place is kept clean all the time. it is a very safe place. there is nothing to worry about.

                                            Property Manager Response

                                            1/14/2021

                                            We appreciate your five-star review! Please don't hesitate to stop by our office or give us a call if you have any additional feedback. Thanks!
                                            Review Author Icon

                                            Current Resident 485639

                                            Verified Resident 2018

                                            5.0

                                            5/9/2018

                                            Great location, staff super friendly and very helpful. Apartments looks very nice and new. It's super close to commercial area and Disney. Love the dog park and the facilities. Pool and grill are super nice and gym too.

                                              Property Manager Response

                                              6/1/2018

                                              Thank you so much for taking the time to leave us a five-star review of ARIUM Palms at World Gateway Apartments. Please let us know if there is anything that we can do for you.
                                              Review Author Icon

                                              Current Resident 480306

                                              Verified Resident 2013 - 2018

                                              3.7

                                              4/25/2018

                                              O.K. but thin walls which makes the apartment neighbors loud. The same for the ceiling and neighbors above. Too many large dogs with owners who don't pick up after their dogs. Good friendly management from the old owners. Not so much with the current management with the exception of Bebe the only friendly and helpful member.

                                                Property Manager Response

                                                5/1/2018

                                                Thank you for sharing your thoughts on our community, though we understand you have some suggestions as to how we can improve. We see that noise and animal waste are sources of concern for you and we sincerely apologize for any discomfort. Though noise is a common occurrence in any community like ours, we want all of our residents to feel comfortable in their homes. As for animal waste, we depend on our residents to participate in keeping our community clean by picking up after their animals. Please don't hesitate to call or see us in the office if you feel your neighbors have violated community policies. Thank you, and if you would like to further discuss your feedback please feel free to call.

                                                Floor Plans & Pricing

                                                1 Bedroom

                                                A4

                                                3 Available Units

                                                1 Bed, 1 Bath | 943 sq. ft.

                                                $1,748 - $3,181

                                                See Floor Plan Details

                                                A3

                                                2 Available Units

                                                1 Bed, 1 Bath | 828 sq. ft.

                                                $1,723 - $3,137

                                                See Floor Plan Details

                                                A1

                                                1 Bed, 1 Bath | 675 sq. ft.

                                                See Floor Plan Details

                                                A2

                                                1 Bed, 1 Bath | 822 sq. ft.

                                                See Floor Plan Details

                                                2 Bedrooms

                                                B4

                                                3 Available Units

                                                2 Beds, 2 Baths | 1,325 sq. ft.

                                                $2,200 - $3,468

                                                See Floor Plan Details

                                                B2

                                                2 Available Units

                                                2 Beds, 2 Baths | 1,075 sq. ft.

                                                $2,022 - $3,032

                                                See Floor Plan Details

                                                B1

                                                1 Available Unit

                                                2 Beds, 2 Baths | 997 sq. ft.

                                                $1,861 - $2,554

                                                See Floor Plan Details

                                                B3

                                                1 Available Unit

                                                2 Beds, 2 Baths | 1,224 sq. ft.

                                                $2,141 - $2,842

                                                See Floor Plan Details

                                                3 Bedrooms

                                                C1

                                                2 Available Units

                                                3 Beds, 2 Baths | 1,446 sq. ft.

                                                $2,708 - $5,365

                                                See Floor Plan Details

                                                Disclaimer: Special, prices and availabilities subject to change.

                                                epIQ Ratings

                                                What is epIQ?

                                                The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                epIQ Report Card

                                                In partnership with SatisFacts™

                                                Community epIQ Grade

                                                A-
                                                A-

                                                Renter Ratings

                                                A-

                                                Review Ratings (from 11 reviews)

                                                Noise

                                                4.5

                                                Grounds

                                                4.4

                                                Safety

                                                3.7

                                                Office Staff

                                                4.3

                                                Maintenance

                                                4.5

                                                Neighborhood

                                                4.2

                                                Survey Scores N/A

                                                Review Count

                                                B+

                                                Number of reviews in the past 365 days

                                                11

                                                Manager’s Review Engagement

                                                A

                                                Percentage of reviews responded to

                                                90.91%

                                                Manager’s Review Reply Time

                                                A+

                                                Average time to respond to reviews

                                                1.82 days

                                                Features & Amenities

                                                Laundry
                                                • Laundry Facilities
                                                • Washer and Dryer Included
                                                Parking
                                                • Garage
                                                • Premium Reserved Parking Available
                                                • Private Yard
                                                Other
                                                • Fitness Center with Yoga Studio, Cardio and Strength Stations
                                                • 24-Hour Emergency Maintenance
                                                • Air Conditioning
                                                • Auto Detailing Bay
                                                • Balcony/Deck
                                                • Business Center with Wi-Fi
                                                • Cat Friendly
                                                • Community Center
                                                • Dishwasher
                                                • Dog Wash
                                                • Faux Wood Floors and Carpet
                                                • Furnished
                                                • Gated Community with Electronic Entry
                                                • Granite Counters In Kitchen And Baths
                                                • Large Dog Friendly
                                                • Off-leash Pet Park
                                                • On-site Personnel
                                                • Online Payment And Account Management
                                                • Outdoor Gazebo Lounge
                                                • Outdoor Kitchen and Barbecue
                                                • Pet-Friendly Community
                                                • Playground
                                                • Positive Credit Reporting
                                                • Preferred Employer Program
                                                • Rain Shower Heads
                                                • Swimming Pool with Outdoor Kitchen
                                                • Undermount Kitchen Sink with Gooseneck Faucet
                                                • White Quartz Counters In Kitchen And Baths
                                                • community pond with walking path
                                                • convenient deposit alternative available
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                                                Leasing

                                                Halston World Gateway is tucked away in the best place to live in Orlando. Located off International Drive just minutes from Walt Disney World Resort and Universal Studios with easy access to all that Orlando has to offer. From walk-in closets to private outdoor space, each of our one-, two-, and three-bedroom apartments adds a little bit of luxury to your everyday life. The bright and airy spaces strike the perfect balance between traditional and modern thanks to custom cabinetry, modern appliances, and stylish finishes. Whether you use your apartment as a personal oasis, a spot for entertaining, or anything in between, Halston World Gateway has the perfect apartment for you.
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                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 10:00 AM - 06:00 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                Birchstone Residential

                                                B+
                                                B+
                                                Communities
                                                41

                                                Questions & Answers (0)

                                                Frequently Asked

                                                How is Halston World Gateway Apartment Homes Rated?
                                                Based on 174 number of votes by renters, Halston World Gateway Apartment Homes is currently rated 4.2 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at Halston World Gateway Apartment Homes?
                                                Halston World Gateway Apartment Homes is rated 4.4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                How effective was the maintenance team when resolving your problem?
                                                Halston World Gateway Apartment Homes is rated 4.5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                What are noise levels like at Halston World Gateway Apartment Homes?
                                                Halston World Gateway Apartment Homes is rated 4.5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                How safe is Halston World Gateway Apartment Homes?
                                                Halston World Gateway Apartment Homes is rated 3.7 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                How satisfied are residents with the neighborhood?
                                                Halston World Gateway Apartment Homes is rated 4.2 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                How satisfied are residents with the staff at Halston World Gateway Apartment Homes?
                                                Halston World Gateway Apartment Homes is rated 4.3 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                How often does management engage with reviews?
                                                Managers have responded to 90.91% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 1.82 days to their community reviews in the past year.
                                                Who manages Halston World Gateway Apartment Homes?
                                                Birchstone Residential
                                                What is the pet policy at Halston World Gateway Apartment Homes?
                                                No pet policy available
                                                What types of floor plans are available?
                                                1 Bed, 1 Bath
                                                2 Beds, 2 Baths
                                                3 Beds, 2 Baths

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                                                Halston World Gateway Apartment Homes is a 675 - 1,446 sq. ft. apartment in Orlando in zip code 32821. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,723 - $5,365. Nearby cities include Edgewood, Belle Isle, Maitland, West Park, Winter Park, Eatonville, Fern Park, Ocoee, Altamonte Springs, Casselberry, Windermere, Longwood, and Oviedo.