The Pointe Apartments
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The Pointe Apartments

5130 E Ponce De Leon Ave, Stone Mountain, GA 30083

3.6

(163 Reviews)

Reviews

3.6 rating

163 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 677810

Resident 2014 - 2016

1.2

1/13/2016

Don't live here, trash outside and the gate don't work ever!

Property Manager Response

3/30/2016

I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Community Manager can discuss your issues personally.
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Current Resident 671300

Resident 2013 - 2016

3.7

1/12/2016

I love the staff and the things they have done for us. They make sure to get everything done in a timely fashion and it gets done appropriately.

    Property Manager Response

    3/30/2016

    Dear Happy Resident. Thank you for giving us a perfect rating and for recommending our community to other prospects. I'm sure our entire community staff is thrilled that you've chosen our community to make your home!
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    EnAsberry

    Resident 2014 - 2015

    4.3

    9/28/2015

    I love the staff here! They are very professional, friendly. I've been here a year an wouldn't want to trade the staff here for nothing. I love how they have events for the community, especially for the kids.

      Property Manager Response

      3/30/2016

      Thank you for your kind comments. I will be sure to let our staff know how much of an impact they make on your experience. We are grateful to have wonderful residents like you!
      Review Author Icon

      Current Resident 910481

      Resident 2015

      2.7

      9/27/2015

      Let me start off saying I was pleased when I first moved here. Only been here 9 months and the property changed drastically. Seems as if they let any and everybody live here. Since the summer things have gotten horrible. The gate is never closed which let any and everybody enter whenever. On a late not a drunk driver drove through the complex speeding crashing into two cars which was totaled, and got away. Trash has been throw anywhere, came out my home to see garbage bags being left and a whole red velvet cake on the bottom on my stairs. One morning somebody who doesn't stay here shot up my neighbor car, which could've been avoided if the gate was closed. Last night I wake up to gun shots and to make things worst I came home from a hard day at work to see dog ---- blocking my front door. The property has downgraded because of the people they're letting rent here. The leasing is fairly good they host pool parties for the kids, answer calls, fix whatever is wrong, and have the property cleaned after people. If it wasn't for the people who lives here I would resign my lease, but needless to say I won't be here another year.

        Property Manager Response

        3/30/2016

        We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay has not met your expectations. We have been working hard to improve the aura of the community. At Ventron Communities, we strive to provide the best customer service. This is very disappointing to hear, but we hope you give us another chance to make it up to you.
        Review Author Icon

        Yvonne d

        Resident 2014 - 2015

        5.0

        9/21/2015

        Living at The Pointe gives me great contentment. I lived here for over a year. I am comfortable with the staff. If there is a maintenance issue it is dealt with and solved within 24 hours. The grounds are cleaned up daily. The Wi-Fi Cafe provides me with a calm atmosphere to attend my online classes. I give The Pointe 5 Stars for one of the best gated communities I have had the honor of living in.

          Property Manager Response

          3/30/2016

          I am delighted to hear that we have been part of making your house a home for so long. I hope that you will stay with us for several more years to come! Our staff is always ready to serve you. Thank you for your loyalty and trust.
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          Current Resident 985090

          Resident 2015

          4.8

          4/23/2015

          Amazing apartment complex

            Property Manager Response

            4/23/2015

            Well thank you ! We also happen to think so as well. thank you for taking the time to let us know how we are doing since here at The Pointe we Strive to Provide Great Customer and Maintenance Service.
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            Prospective Resident 883937

            ProspectVisited 2015

            4.8

            4/16/2015

            Customers Service was excellent, lead me to to the correct place.

              Property Manager Response

              3/30/2016

              Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations.
              Review Author Icon

              Prospective Resident 687149

              ProspectVisited 2015

              3.5

              4/2/2015

              This property is beautifully!! The area is decent. Staff is friendly so that's a plus.

                Property Manager Response

                4/6/2015

                OH YEAH THE POINTE IS GORGEOUS !!!!!!! IT LOOKS LIKE A RESORT !!!!!!!!! THANK YOU FOR YOUR KIND WORDS WE REALLY APPRECIATE IT !!!
                Review Author Icon

                NatQueenCole

                Resident 2014 - 2015

                5.0

                4/2/2015

                Great Apartment! Great Location! Great Price! Everything is just GREAT here. I wasn't surprised at how great these apartments are. The manager Tiphany and staff are really great. Always helpful and patience. They made my moving process very easy. I couldn't imagine living anywhere else. My apartment is everything I wanted it to be. I even go a lake view. Its peaceful and serene. Probably the best apartment I've lived in my entire life.

                  Property Manager Response

                  4/6/2015

                  WOW !!!!!!!!!! WE ARE SO VERY EXCITED THAT YOU FIND OUR COMMUNITY SO GREAT !!! WE DO STRIVE TO PROVIDE NOT ONLY A NICE HOME BUT ALSO OUTSTANDING CUSTOMER AND MAINTENANCE SERVICE !! YOUR FEEDBACK IS MUCH APPRECIATED
                  Review Author Icon

                  thejayrock

                  Resident 2015

                  5.0

                  4/2/2015

                  Cool place to be. Its affordable, quiet and has lots a space. I really like living here

                    Property Manager Response

                    4/6/2015

                    IT IS A BEAUTIFUL COMMUNITY ISN'T IT ? WONDERFUL TRAILS, THE LAKE, THE RESORT STYLE POOL ....ALSO OUR MANY UPGRADES WITH BACK SPLASH TILE AND ACCENT WALL, AND SO MUCH MORE !!!!!!!!!!!!
                    Review Author Icon

                    tgod101

                    Resident 2015

                    5.0

                    4/2/2015

                    I've only been here since the beginning of the year. So far, so good. I have no complaints. The staff is so sweet, Tawana helped me a great deal. I really like how involved the staff is with the community. I'd tell anyone to move here. :)

                      Property Manager Response

                      3/30/2016

                      Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations.
                      Review Author Icon

                      DKitchens1

                      Resident 2012 - 2015

                      5.0

                      4/2/2015

                      WOW! Reading the comments are interesting. Well I can say from my livings here at The Pointe are pretty sweet. I think people forget that its more than just the apartment but the management team behind it. I've lived here for 3 years and yes the staff has been through a lot. but in the last year, with the new company things have done a complete 180. For starters the staff is much nicer and more organized, I cant tell you how many times the others "lost" letters and receipts. Crime has gone down tremendously and the community as a whole has changed. Its so much cleaner, nicer and quieter here. I love living here because its close to my job and my place is great. I needed more space, so I just moved to a bigger apartment and the plus it was remodeled.

                        Property Manager Response

                        3/30/2016

                        Dear Resident. Thank you for making our community your home. Your continued patronage of our community is sincerely appreciated!
                        Review Author Icon

                        MrWilson47

                        Resident 2014 - 2015

                        5.0

                        4/2/2015

                        Definitely the most bang for your buck in this area! I searched in this area a few months ago and decided to come back here. The area isn't the prettiest but its really close to everything. Otherwise the apartments next door don't compare to these. The renovations here are really nice, that what really got me to move here. The looks were top notch and it was the perfect price I was looking for. Higher than the rest of the places near but once I seen my apartment I understood why. I enjoy the space in the apartment and the complex. I get to walk my dog in peace. Plus me and my neighbors aren't all on top of each other and theres plenty of parking for guest and things. i'd recommend for anyone to move here. you get what you pay for and its worth it

                          Property Manager Response

                          4/6/2015

                          YEAY !!!!!!!!! WE ARE THRILLED THAT YOU RECOMMEND THIS COMMUNITY--- IT IS NICE ISN'T IT ??LOOKS LIKE A RESORT ALMOST. I LOVE THE FACT THAT IT HAS A SIDEWALK ALL THE WAY TO STONE MOUNTAIN PARK ! AND YOU ARE RIGHT OUR UPGRADES ARE BEAUTIFUL AND YOU GET WHAT YOU PAY FOR : ) THANK YOU SO MUCH FOR YOUR FEEDBACK AS IT IS VERY IMPORTANT TO US AS WE STRIVE TO PROVIDE GOOD CUSTOMER AND MAINTENANCE SERVICE TO OUR RESIDENTS.
                          Review Author Icon

                          SweetTEEMe

                          Resident 2015

                          5.0

                          3/26/2015

                          So far so good ! I moved here from Tennessee for a new job and needed somewhere affordable, convienent and nice. I fell in love with the layout of the apartment compared to the others Ive seen around there, plus this was the least expensive for me. The neighbor hood is pretty quiet and is well kept. Its been a big change but being on the bus line really helps, plus everything is pretty close as far as shops and stuff goes. And im about 15 mins from Downtown which is cool. I really enjoy being here.

                            Property Manager Response

                            3/30/2016

                            Thank you for taking the time to review our community. I am very happy to hear that our staff was deserving of such a wonderful rating from you!
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                            Current Resident 221653

                            Resident 2013 - 2015

                            5.0

                            3/3/2015

                            Rent office is nice. No complaints. Very close to everything I need.

                              Property Manager Response

                              3/30/2016

                              Thank you for taking the time to review our community. I am very happy to hear that our staff was deserving of such a wonderful rating from you!
                              Review Author Icon

                              TierraD23

                              Resident 2014 - 2015

                              5.0

                              3/3/2015

                              Love living here! its been the best apartment ever! i moved here a few months ago. Its been great from day one. Everyone in the office is always nice and friendly from applying to moving in, they always take really good care of me. Very sweet! Its always looks very clean and well kept (you dont get that everywhere). I am very happy to be living here

                                Property Manager Response

                                3/30/2016

                                Thank you for taking the time to review our community. I am very happy to hear that our staff was deserving of such a wonderful rating from you!
                                Review Author Icon

                                Current Resident 200108

                                Resident 2013 - 2015

                                4.8

                                3/2/2015

                                I have been here over a year it's great!!

                                  Property Manager Response

                                  3/30/2016

                                  Thank you for taking the time to review our community. I am very happy to hear that our staff was deserving of such a wonderful rating from you!
                                  Review Author Icon

                                  Prospective Resident 951984

                                  ProspectVisited 2015

                                  5.0

                                  2/13/2015

                                  I am moving into this apartment this Friday with my mom (2/13) and I love it. This was the first apartment I looked at in the area and I loved it. Studio apartment wood floors and all new applications.

                                  Review Author Icon

                                  Sdewsnap

                                  Resident 2015

                                  4.5

                                  2/13/2015

                                  Nice apartment. Quiet living, with a great view of the water. Perfect for students studying. I Like the gated community, I feel safe. Monthly social gatherings help you to feel more comfortable with the community you live around. Very friendly and awesome staff who do what they can to make you feel at home! :)

                                    Review Author Icon

                                    mkaila6510

                                    Resident 2014 - 2015

                                    5.0

                                    1/11/2015

                                    I've lived here for a couple months and I am very satisfied with staying here. All of the staff are FABULOUS but my FAV is Towanda. She is very professional in handling my needs for my apartment. It was an easy process with no problems nor excuses. Towanda made sure everything I asked for was ready by or before my move in date. The neighborhood itself is beautiful and quiet with polite residents. Its a great place to stay with wonderful staff to assist you when needed. I do recommend The Pointe Apartments to anyone looking for a safe with no noise complex. I'm sure you will be please with your stay.

                                      Review Author Icon

                                      Current Resident 844013

                                      Resident 2013 - 2014

                                      4.8

                                      12/30/2014

                                      Me and my kids have lived here for about 2 years now and it has improved dramatically since the last company was here. The office staff is great and have helped the complex a great deal. There was a lot going on when I came here and was honestly a little concerned and thought about moving. I was about to move because my lease was about to expire but the new company came and I told them about the concerns of the neighborhood they convinced me to stay. The property manager is very involved in helping, unlike the last. I have seen improvements just in appearance alone. Crime is down and the gates actually work which is HUGE! The staff keeps your smiling and most of all they care.

                                        Review Author Icon

                                        Prospective Resident 853127

                                        ProspectVisited 2014

                                        5.0

                                        12/30/2014

                                        Awesome customer service, Brandee was very informative and generous. She helped me through the whole process of getting an apartment can't wait to move-in.

                                          Review Author Icon

                                          MsJay1

                                          Resident 2013 - 2014

                                          1.0

                                          12/29/2014

                                          0 the lower level smells like dog urine working guy just moved in 2 months ago moving out today and here's my video experiencesand this is how they respond after months of complaints

                                            Review Author Icon

                                            Kim32

                                            Resident 2014

                                            4.0

                                            12/23/2014

                                            I moved into my apartment at the pointe over a month ago and I have to say I am very surprised! I was not sure if I would like living here, because I heard some not so good things about the area. However, I found out that was not true with regard to The Pointe!! I LOVE LIVING HERE!!! The management staff is awesome, my apartment is beautiful and the property is absolutely gorgeous. My neighbors are so nice and the building I live in is very clean and quiet. I would refer this community to anyone who asks!

                                              Review Author Icon

                                              Prospective Resident 674350

                                              ProspectVisited 2014

                                              5.0

                                              12/19/2014

                                              So I've lived in Atlanta for years and I'm wanted to try a something different than where Im from. I found out about these apartments on craigslist and wanted to check it out. It seems like a great place to live. I have a while until I move but from what I seen I would love to be here. The area was nice and I was taken care of as soon as I walked in and they made me feel right at home besides everywhere else I went. Everything was neat and clean, in and outside which I was sold on. I know ill be applying soon,

                                                epIQ Ratings

                                                What is epIQ?

                                                The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                epIQ Report Card

                                                In partnership with SatisFacts™

                                                Community epIQ Grade

                                                C
                                                C

                                                Renter Ratings

                                                A

                                                Review Ratings (from 3 reviews)

                                                Noise

                                                4.3

                                                Grounds

                                                4.7

                                                Safety

                                                4.7

                                                Office Staff

                                                4.7

                                                Maintenance

                                                4.7

                                                Neighborhood

                                                4.7

                                                Survey Scores N/A

                                                Review Count

                                                C

                                                Number of reviews in the past 365 days

                                                3

                                                Manager’s Review Engagement

                                                F

                                                Percentage of reviews responded to

                                                0.00%

                                                Manager’s Review Reply Time

                                                F

                                                Average time to respond to reviews

                                                N/A

                                                Features & Amenities

                                                Laundry
                                                • Laundry Facilities
                                                • Washer/Dryer
                                                Parking
                                                • Parking
                                                Other
                                                • Balcony/Deck
                                                • Community Center
                                                • Controlled Access
                                                • Dishwasher
                                                • Fitness Center
                                                • Hardwood Floors
                                                • Large Dog Friendly
                                                • On-site Personnel
                                                • Pool/Hot Tub
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                                                Questions & Answers (0)

                                                Frequently Asked

                                                How is The Pointe Apartments Rated?
                                                Based on 163 number of votes by renters, The Pointe Apartments is currently rated 3.6 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at The Pointe Apartments ?
                                                The Pointe Apartments is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                How effective was the maintenance team when resolving your problem?
                                                The Pointe Apartments is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                What are noise levels like at The Pointe Apartments ?
                                                The Pointe Apartments is rated 4.3 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                How safe is The Pointe Apartments ?
                                                The Pointe Apartments is rated 4.7 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                How satisfied are residents with the neighborhood?
                                                The Pointe Apartments is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at The Pointe Apartments ?
                                                The Pointe Apartments is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                What is the pet policy at The Pointe Apartments ?
                                                No pet policy available

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                                                The Pointe Apartments

                                                April 2026

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                                                Beds

                                                0

                                                Baths

                                                0

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                                                The Pointe Apartments is an apartment in Stone Mountain in zip code 30083. This community has a 0 Bed, 0 Bath Nearby cities include Clarkston, Avondale Estates, Tucker, Decatur, Lithonia, Lilburn, Snellville, Doraville, Norcross, Chamblee, Conley, Brookhaven, and Ellenwood.