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Village Square

1600 Brookwood Drive, Bensalem, PA 19020
(5896 Reviews & Surveys)
$1,368 - $2,264/mo

Reviews

4.5 rating

1255 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 394008

Verified Resident 2014 - 2019

7/21/2019

We really enjoy living at village square. The community garden is a huge bonus for some shoring/summer fun. We are centrally located so travel is very pool is a great thing to escape tip I the heat of thesummer

    Manager

    9/12/2017

    Village Square
    We appreciate your kind words as a Village Square resident and we are happy to hear you love the community garden and convenience of access to highways. Our team loves what they do and we are glad they have been helpful and kind. We look forward to continue to provide you with outstanding service!
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    Resident 392153

    Verified Resident 2016 - 2017

    9/5/2017

    How and downs with different owners and neighbors, but the apartment is decent. It's great because of location, but my electric bill is outrageous because the pump my air through the poorly insulated attic.

      Manager

      9/5/2017

      Village Square
      We appreciate you taking the time to share your feedback and we are sorry to hear we have not met your standard of living at Village Square Apartments. We would love the chance to make sure you love your home - please email [email protected] with any concerns you may have and we will do our best to make things right. Have a great day!
      Review Author Icon

      Resident 391477

      Verified Resident 2017

      9/3/2017

      Community is clean, quite and Enjoyable! I would Highly recommend living here. Has been a great experience so far and I look forward to living here a long Time ! The staff I has been wonderful and my pups enjoy the BARK park!

        Manager

        9/5/2017

        Village Square
        Thank you for taking the time to share your 5-star experience as a Village Square resident! We are so glad to hear you are enjoying the quiet and clean community and that your dog enjoys the bark park. We value your feedback and look forward to having you as a resident for a long time!
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        Resident 391191

        Verified Resident 2017 - 2019

        9/29/2019

        Living at Village Square Apartments for two years has been an overall great experience. The maintenance staff is always fast to respond to any service requests. During the summer months the pool is a great place to unwind.

          Manager

          9/5/2017

          Village Square
          Thank you for taking the time to share your 5-star move-in experience as a Village Square resident! We love to hear you are enjoying your new home and appreciate the level of service our team provides our residents with. We value you as a resident and hope you choose to call Village Square your home for a long time!
          Review Author Icon

          Resident 389334

          Verified Resident 2016 - 2019

          2/15/2019

          Its home. Quiet peaceful. Neighbors are nice. Office staff is amazing. pool, to the gym, village square makes it a place to call home. I can walk into the main office and I am know. Greeted with smiles and I leave with a smile.

            Manager

            8/29/2017

            Village Square
            Thank you for taking the time to share your kind words as a resident of Village Square Apartments! It makes us happy to hear the positive feedback about this community as we continue to make it an even better place to live. We are happy to hear you enjoy your neighbors, the noise level, convenience of location, pet policy, and the surrounding community. We look forward to having you as a resident for a long time!
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            Resident 386752

            Verified Resident 2016 - 2017

            8/27/2017

            Very good Berger you need to look into stop signs. Speed bump in the parking lot. Stop sign entrance out of the parking lot. Too Many cars in the parking lot. They never slow down for other driver in the lot.

              Manager

              8/28/2017

              Village Square
              Thank you for taking the time to share your wonderful experience as a Village Square resident. We are currently redoing the signage and have ordered stop signs so that our residents can drive safely. We hope all residents drive safely throughout the community with caution. We appreciate your feedback and take all comments seriously. Please stop by the leasing office if you need anything at all to ensure a 5-star experience. Have a great day!
              Review Author Icon

              Resident 383437

              Verified Resident 2015 - 2017

              8/14/2017

              Nice location to live in Bensalem area, but the apartments are very old. There are upraded apartments, but it doesn't matter what the interior looks like when the heating/AC don't function appropriately. I'd suggest not living in a second floor apartment because the roof and the attic absorb so much heat in the summer due to poor ventilation and the AC will continuously be running increasing energy costs. In the winter, the heat takes a long time to heat the apartment due to poor insulation, especially on upstairs corner units. Personally prefer second floor apartments, but in older buildings I'd research before signing final documentation paperwork. There has been multiple owners of the complex originally Korman property. Paradise owned when I signed on to my original lease in 2015, and Berger has taken over. I think Berger needs to recognize the need for more staff because recently it has taken multiple calls to reach maintenance or property staff in a timely fashion. So for the Bensalem area, in conclusion, I'd give Village Square about a 3/5 rating. Other areas in Bensalem I'd give 1/5 or 2/5. This property amongst others is a little bit better even though your quality of… See More>
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                Resident 382836

                Verified Resident 2017

                8/13/2017

                Nice place to live. Accepted my 2 dogs. Grounds well maintained. Office staff needs better communication. Quiet environment and parking is great so far. Got upgraded kitchen and bathroom but washer dryer seems old and are very small.

                  Manager

                  8/15/2017

                  Village Square
                  Thank you so much for the review and recommendations. We strive to provide you with excellent customer care and our number one goal is make you a happy resident!!
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                  Resident 382780

                  Verified Resident 2017

                  8/13/2017

                  We chose Village Square due to the low prices in comparison to other similar apartment complexes. The Berger upgrade is a great look, however that's where the positives end. Upon move-in our door lock was not properly attached and I was forced to stay at the apartment until maintenance showed up so I could lock the apartment. We also had a shower head that sprayed across the room, a screen that allows bugs in, no fire extinguisher, an old thermostat above the new one, cigarette smoke coming through our child's bedroom plumbing access panel, and the fusebox closet completely open to outside with no insulation. Some of these have been addressed, but most have been reported as complete through maintenance without proper completion of the service request.

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                    Resident 382778

                    Verified Resident 2017

                    8/21/2017

                    Everything met or exceeded my expectations! Staff was more than friendly and accommodating. Would highly recommend this community to family, friends and associates. The work performed to upgrade the community is top notch.

                      Manager

                      8/22/2017

                      Village Square
                      We appreciate you taking the time to share your 5-star review and recommendation! We are delighted that our team has met and exceeded your expectations. We appreciate your recommendation to family, friends, and associates and we look forward to having you as a resident for a long time!
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                      Resident 381909

                      Verified Resident 2017

                      8/10/2017

                      Communication needs updated with the maintenance team. Understanding of the big development but waiting a reasonable time for a repair is understanding but not the communication or their lack of. Thank you . I do see a number of pleasant changes you are making ! Don't get me wrong . I like it here .

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                        Resident 381420

                        Verified Resident 2010 - 2019

                        12/12/2019

                        Best place I have ever lived. So glad I chose Village Square 10 years ago. Living here just keeps getting better and better. Communication with staff is a key issue for me and I have been able to reach someone every time I needed them. Staff is so friendly and understanding and will do whatever needs to be done to satisfy their residents. If you're looking for great place to live with great neighbors, beautiful grounds and close to all major roads, shopping, etc., Village Square is the place !!!!

                          Manager

                          8/9/2017

                          Village Square
                          Thank you for taking the time to share your 5-star experience as a Village Square resident! We love to hear you are pleased with the exterior updates we are making to your community and are proud to call this community your home. Please let us know if there is anything we can do for you to maintain a 5-star experience.
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                          Resident 380849

                          Verified Resident 2017

                          9/4/2017

                          I would recommend this apartment complex to anyone. From young to old. Very family oriented and you definitely feel safe. I wouldn't change anything about this complex. It's hard to find an apartment in a Bensalem that isn't so expensive but gives you all your needs. Village Square definitely gives you all your needs and wants for inexpensive.

                            Manager

                            9/5/2017

                            Village Square
                            Thank you for taking the time to share your experience as a Village Square resident! We love to hear you enjoy the cleanliness and the amenities. Please do not hesitate to stop by the office if you need anything at all. We look forward to having you as a resident for a long time!
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                            Resident 380744

                            Verified Resident 2016 - 2017

                            8/8/2017

                            It seems like when the maintenance come to do the job they don't do it right it don't get done on time and when they do it they don't tell you when the job is going to be completed they just go on and like you're already know when they're going to come back and you just wait and you wait and you wait in the job is still not done they are AC is still not working right dishwasher still not right night come on you can do better than that

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                              Resident 380582

                              Verified Resident 2017 - 2018

                              4/12/2018

                              The property is ok , but nobody asks the existing tenants about various issues and concerns . Money is being spent on things that we may or may not need like enlarging the dog park that pet owners already don't use ! Important issues like security are not addressed !

                                Manager

                                1/27/2022

                                Village Square
                                Thank you for your feedback. We take all feedback very seriously, and we will take into consideration the issues you stated on improving the property. If you'd like to share more about your experience, we invite you to reach out to us at [email protected] with any additional details.
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                                Resident 379579

                                Verified Resident 2017

                                8/6/2017

                                The staff were very courteous and help full. Community is nice and close to all ground maintenance id excellent. Apartment is spacious and well planned. the neighbors welcomed warmly. Although the appliance needs upgrade

                                  Manager

                                  8/8/2017

                                  Village Square
                                  Thank you for sharing your 5-star living experience as a Village Square resident! We love to hear our team has been nothing but courteous and helpful, and you are enjoying your spacious new home surrounded by wonderful neighbors. Please let us know if you need anything at all, we value you as a resident!
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                                  rebeccalansing

                                  Resident 2015 - 2017

                                  8/6/2017

                                  Village Square apartments in Bensalem, PA are absolutely horrible!!! My living experience in the two years I have been here has been nothing but a headache. Maintenance people are unskilled and take forever to even begin to address an issue, the office staff are incompetent and rude, the salespeople are blatant liars and cheats, the schools are rated horribly and have gotten worse each year, the complex seems to have a mass influx of ------ and uneducated filth moving in within the past 6 months and the list goes on. Avoid Village Square and look elsewhere, you won't regret it! Parking is horrible if you have a day job for when you come home you will not find parking, the pool has some very loud and obnoxious ------ types that seem to live there all day long, I guess they don't have jobs? The dog park is absolutely disgusting and the water doesn't even work! Try taking your dog to the dog park on a 95 degree day, the stench alone is enough to choke you and the water hookup they have has been broken for months now. I see other reviews and they have positive things to say but… See More>
                                    Manager

                                    8/8/2017

                                    Village Square
                                    Hi Rebecca - We appreciate your feedback, as this is what helps grow the success of Village Square. With recent promotions within the company, our team at Village Square has never been more efficient and hard working. We are sorry to hear you have came across some opportunities with parking - it is a large community and we have a lot of residents. The water works at the dog park - you have to make sure it is turned on. We have a number of different styles of apartments and our prices accurately reflect that. Jean and her team work very hard to ensure a positive living experience for all of our residents and we are sorry you feel differently. We would love the chance to make things right - please email [email protected] with any comments or concerns you may have. Enjoy your day, Rebecca!
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                                    Resident 379338

                                    Verified Resident 2017

                                    8/6/2017

                                    I really like it here. Its quiet and nice. I never have a problem with neighbors or noise like at my last apartment. I enjoy the walks I have with my dog and that most people here are very friendly. I would recommend moving to Village Square.

                                      Manager

                                      8/8/2017

                                      Village Square
                                      Thank you for taking the time to share your experience as a Village Square resident! We are delighted you enjoy your new home and your neighbors are considerate of the noise level. Thank you for your review and recommendation - we look forward to having you as a resident for a long time!
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                                      Resident 378391

                                      Verified Resident 2017

                                      8/3/2017

                                      The grounds are kept up, the neighbors are very nice. There as been no police issues since I've been there. For the most part the response time for any issues I have had were answered quickly except when it came to fixing and/or replacing my washer. I am still awaiting for this to be taken care of

                                        Manager

                                        8/3/2017

                                        Village Square
                                        Thank you for taking the time to share your experience as a Village Square resident! We love hearing the 5-star experiences from our residents, as this is what makes Village Square a great place to live. Our team works hard and we look forward to completing these requests soon. Thank you for choosing to call this community your home, we value you as a resident!
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                                        Resident 377679

                                        Verified Resident 2015 - 2019

                                        11/24/2019

                                        Experience is all very good. Office staff is always quite helpful and accomodating. Off hours staff is very good. Xxxxxxxxxxxxxxx_xxxxx_xx_xxxxxxxxxxxxxxxxzzxxx_xxzzzxxxxxxx

                                          Manager

                                          1/24/2018

                                          Village Square
                                          Thank you for taking the time to share your experience as a Village Square resident! We are so glad to hear you enjoy living at this community. We value your feedback and take all suggestions seriously as this is what makes Village Square a great place to live. Please let us know what else we can do to exceed your living expectations.
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                                          Resident 377511

                                          Verified Resident 2017

                                          8/1/2017

                                          Has been a great experience so far. We have only been here 1 month but so far maintenence has been very fast and the apartment Staff has been great. We live in a nice secluded part of the property and have no complaints.

                                            Manager

                                            8/3/2017

                                            Village Square
                                            Thank you for taking the time to share your experience as a Village Square resident! We are delighted you have enjoyed your experience so far and we look forward to you loving your home even more. We value you as a resident, and hope you choose to call Village Square your home year after year. Please stop by the office if you need anything at all!
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                                            Resident 374725

                                            Verified Resident 2017

                                            7/25/2017

                                            Nice and clean. Maintenance fixed the things that needed fixing the first day. The office was really busy on move in day so it took a while to get the keys also because they were busy no phone calls were answered. Overall, everything else was good.

                                              Manager

                                              7/25/2017

                                              Village Square
                                              Thank you for sharing your review and recommendation! We are glad you are enjoying your nice and clean home and that our team has resolve all maintenance opportunities. This is a large community and it can be very busy at times, but we make sure all residents are satisfied with the quality of living we provide. We value you as a resident and would like to thank you for choosing to call Village Square your home!
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                                              Resident 374697

                                              Verified Resident 2013 - 2019

                                              5/19/2019

                                              Berger has done a lot of positive changes to the community. Updated exterior and interior of the apartments. The pool is beautiful and always clean. Berger staff is always friendly and helpful. Maintenance technician are friendly and provide fast service. Great place to live!

                                                Manager

                                                1/27/2022

                                                Village Square
                                                We appreciate you taking the time to share your review and recommendation! We love to hear that our team is keeping their residents are happy. We are renovating many homes at Village Square - be sure to stop by and talk to our team in the office about this. Thank you again, and we hope you choose to call Village Square your home for a long time!
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                                                Resident 373893

                                                Verified Resident 2017

                                                7/23/2017

                                                We haven't been here that long (moved in May 2017), but have had a decent experience so far. They are redoing the landscape and giving the exterior of the building a facelift, making it look much nicer. Maintenance is usually pretty prompt and staff is nice. I would def recommend these apartments.

                                                  Manager

                                                  7/25/2017

                                                  Village Square
                                                  Thank you for taking the time to share your review and recommendation! We are happy to hear you have had a good experience in your new home, enjoying the exterior enhancements, and our prompt and professional team. Please let us know if there is anything we can do for you and we value you as a resident!
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                                                  Resident 373856

                                                  Verified Resident 2016 - 2017

                                                  7/23/2017

                                                  My experience has been up-and-down just a little bit of issues with things in the apartment I've gone wrong since I've been here but they've been taking care of officially. But I would like to happiness the staff at the pool lifeguard not to be on their phones while they're on duty ask one of my issues that I have and I have not confronted the staff about it and I wanted to mention it since I'm doing the survey .

                                                    Manager

                                                    7/25/2017

                                                    Village Square
                                                    Thank you for taking the time to share your 5-star experience as a Village Square resident! We are glad our team has solved all opportunities you experienced in a professional and timely manner. Please let our team know if there is anything they can do to ensure a 5-star experience during your time as a Village Square resident!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 814 sq. ft.

                                                    $1,368 - $1,869

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 778 sq. ft.

                                                    $1,432 - $1,923

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 832 sq. ft.

                                                    $1,490 - $1,852

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 877 sq. ft.

                                                    $1,541 - $2,264

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 859 sq. ft.

                                                    $1,507 - $1,993

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 848 sq. ft.

                                                    $1,716 - $1,915

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A+
                                                    A+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.6

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.3

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.8

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    90

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    98.89%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.51 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    Parking
                                                    • Free Off Street Parking
                                                    Pets
                                                    • Animal type not listed Allowed
                                                    • Other Pets Allowed
                                                      Restrictions: Pit-Bull, Staffordshire Terrier, American Bulldog, Doberman Pinscher, Rottweiler, Chow, Siberian Huskey, Bull Mastiff, and any breed dog that is mixed with any of the listed breeds.. Pet Limit: 2. Comments: We welcome cats and dogs. Please see breed restrictions for more details.
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Break Room
                                                    • Business Center
                                                    • Clubhouse
                                                    • Cort Furniture
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Flexible Rent Schedule
                                                    • Free Weights
                                                    • Full Quality Inspection
                                                    • Online Service Requests
                                                    • Onsite Bike Rentals
                                                    • Playground
                                                    • Pool
                                                    • Renovated Bathroom
                                                    • Renovated Kitchens
                                                    • Stainless Steel Appliances
                                                    • Storage Space
                                                    • Sundeck
                                                    • Thirty Day Apartment Trial
                                                    • Transfer Program
                                                    • Video Tours
                                                    • you have the option to pay a one-time fee as low as $299 in place of a security deposit if approved.
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                                                    Leasing

                                                    Renting shouldn't be hard . We do things differently to provide you with an easy experience from the second you start searching for your new apartment, with features such as a security deposit alternative, 30-day move-in guarantee, no-fee transfer and move-out flexibility options, no weight limits on pets, Airbnb friendly, 24/7 phone support, full quality move-in inspection, plus online applications, payments and service requests. Make your move to Village Square Apartments today.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:30 AM - 05:00 PM
                                                    • Saturday: 09:00 AM - 03:00 PM
                                                    This community is managed by

                                                    Berger Communities

                                                    A+
                                                    A+
                                                    Communities
                                                    52

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Village Square Rated?
                                                    Based on 5896 number of votes by renters, Village Square is currently rated 4.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Village Square ?
                                                    Village Square is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Village Square is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Village Square ?
                                                    Village Square is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Village Square ?
                                                    Village Square is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Village Square is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Village Square ?
                                                    Village Square is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 98.8889% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.51 days to their community reviews in the past year.
                                                    Who manages Village Square ?
                                                    Berger Communities
                                                    What is the pet policy at Village Square ?
                                                    Animal type not listed Allowed
                                                    Other Pets Allowed
                                                    Restrictions: Pit-Bull, Staffordshire Terrier, American Bulldog, Doberman Pinscher, Rottweiler, Chow, Siberian Huskey, Bull Mastiff, and any breed dog that is mixed with any of the listed breeds.
                                                    Pet Limit: 2
                                                    Comments: We welcome cats and dogs. Please see breed restrictions for more details.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

                                                    Contact Property

                                                    Village Square

                                                    October 2024

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                                                    Village Square is a 778 - 877 sq. ft. apartment in Bensalem in zip code 19020. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,368 - $2,264. Nearby cities include Croydon, Feasterville Trevose, Delanco, Beverly, Edgewater Park, Penndel, South Burlington, Feasterville, Bristol, Willingboro, Riverside, Delran, and Burlington.

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