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Village Square

1600 Brookwood Drive, Bensalem, PA 19020
(5896 Reviews & Surveys)
$1,368 - $2,264/mo

Reviews

4.5 rating

1255 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 458286

Verified Resident 2018

2/27/2018

Great community and staff! Made move in very easy and apartment was clean and brand new appliances! The grounds are very well maintained and everyone seems very friendly! It's pretty quiet and does not get too loud which is nice.

    Manager

    3/1/2018

    Village Square
    Thank you for taking the time to share your 5-star review! We love to hear you enjoy the community and you had a wonderful move-in experience. Our team loves what they do and we are glad to hear when our residents can see that. Please let us know if there is anything we can do to continue to provide you with an outstanding living experience!
    Review Author Icon

    Resident 458108

    Verified Resident 2017 - 2018

    5/23/2018

    The grounds are lovely and well kept. The Maintenance people are very pleasant, always courteous with a smile on their face, never leave a mess, Clean up after themselves. Nice place to live, even the animals are all friendly and well trained.

      Manager

      2/27/2018

      Village Square
      Thank you for sharing your 5-star review as a Village Square resident! We love to hear you enjoy your new home, friendly neighbors, and prompt service provided by our team members. We look forward to continue to provide you with outstanding service!
      Review Author Icon

      Resident 457298

      Verified Resident 2018

      2/25/2018

      Great community, very clean, and very nice. Very helpfull staff, it was a smooth move in process. This community is very well maintained, parking is never an issue, and all of your shopping needs are within 5 miles. Happy to be here and happy to call this my home. We looked at 4 places before village square, but after we saw village square, we new this was where we wanted to be, and it was the best choice.

        Manager

        2/27/2018

        Village Square
        Thank you for sharing your 5-star review and kind words! It makes us happy when our residents appreciate the overall appearance of the community, convenience of location, and amazing service provided by our team members! We look forward to having you as a resident for a long time and providing you with exceptional service.
        Review Author Icon

        Resident 457293

        Verified Resident 2017 - 2018

        2/25/2018

        Nice and quiet neighborhood. Only concern is the electric bill. I wish they would use another company. We are never home during weekdays, still our electric bill is very high. We also unplug most of the eletrical appliances at night.

          Manager

          2/27/2018

          Village Square
          Thank you for taking the time to share your review and we are glad to hear you enjoy the neighborhood and convenience of location! We hear your feedback and would love the chance to speak more about this with you! Please email [email protected] with any concerns you have and we want to thank you for choosing to call Village Square your home!
          Review Author Icon

          Resident 455322

          Verified Resident 2018

          2/19/2018

          It's been awful from the beginning of the month until now. And it's only been one month. Maintenance has been in and out of our apartment constantly for different issues. Our hot water works for about 5 minutes before it's cold. 2 random guys showed up for an inspection by calling me while they were already outside and walked into my apartment while I was wearing nothing but a t shirt. Our roof collapsed while I was in bed. I'm disgusted.

            Manager

            2/20/2018

            Village Square
            Thank you for taking the time to share your feedback as a Village Square resident and we are sorry to hear about your recent experience. Our team is here to make sure all residents are satisfied with their quality of living and we would love to hear more about this experience. Please email [email protected] and we will do what it takes to make things right. We look forward to hearing from you and thank you for choosing to call Village Square your home!
            Review Author Icon

            Resident 454098

            Verified Resident 2018

            2/15/2018

            I just moved in Villiage Square in January 2018. It is winter so have not gotten to see much of anything. I do like the location. It is winter, so it is very quiet. I dislike how the rain or snow make puddles in the walkway or turn to ice and I have to step in the grass. I believe that runoff was not really considered when built. I'm still new here, but I will have more info as time moves on.

              Manager

              2/20/2018

              Village Square
              Thank you for taking the time to share your feedback as a Village Square resident! We are so glad to hear you enjoy the convenience of location and different aspects of the community. We value your comments and please do not hesitate to let our team know if you need anything at all! Thank you for choosing to call Village Square your home!
              Review Author Icon

              Resident 453206

              Verified Resident 2017 - 2018

              2/13/2018

              Midway through our lease, we will be transferring to another building, which management allowed due to our situation with our downstairs neighbor. Parking is an issue without registration of cars left on the private roadway.

                Manager

                2/13/2018

                Village Square
                Thank you for sharing your feedback and we are sorry to hear you are transferring but we are pleased you are continuing your living experience with Village Square. Please do not hesitate to stop by the office if you need anything at all. Have a wonderful day and thank you for calling Village Square your home!
                Review Author Icon

                Resident 453203

                Verified Resident 2016 - 2018

                2/13/2018

                it has been nice, I would've liked a more updated apartment but honestly, I am quite happy. I think the electric bill can be quite steep, especially in the winter months when you're charged 200 dollars for a month, and your heat is set at 58. Quite concerning of price gouging.

                  Manager

                  2/13/2018

                  Village Square
                  Thank you for sharing your 5-star review and recommendation! We love to hear you enjoy your new home and we would love to speak with you about your living experience. Please do not hesitate to stop by the office and discuss with our team members about any concerns you may have. We hope you choose to call Village Square your home year after year!
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                  Resident 452665

                  Verified Resident 2018 - 2019

                  1/2/2019

                  I appreciate how the complex is trying to stay on top of amenities and care of the residents that live here. This was my third choice when we were looking, so far we are pleased with our choice. Look forward to the next year.

                    Manager

                    1/26/2022

                    Village Square
                    Thank you for taking the time to share your feedback as a Village Square resident! We are glad to hear you had a seamless move-in experience and so far you are enjoying your time here. Please let us know if there is anything we can do to provide you with an outstanding living experience!
                    Review Author Icon

                    Resident 452229

                    Verified Resident 2014 - 2018

                    2/11/2018

                    very nice community to live and raise a family. The grounds and outside of each complex is well kept. The staff at the front office is always in a very friendly mood. Local First Responder are close. The policy of allowing almost 10 days for residents to pay their rent is plus since I personally get paid on different days of the month

                      Manager

                      2/13/2018

                      Village Square
                      Thank you for providing your feedback as a Village Square Apartments resident. We love to hear you enjoy the community and the great service provided by our team. We value you as a resident and hope you choose to call this community your home year after year!
                      Review Author Icon

                      Resident 450022

                      Verified Resident 2018

                      2/7/2018

                      I am very happy with my new home, it is what I expected, everything very clean and they have not failed when I need them, as a new resident I think it is the perfect place to live with your family. Thanks

                        Manager

                        2/7/2018

                        Village Square
                        Thank you for taking the time to share your 5-star review! We love to hear you enjoy your new home and that you have found Village Square the perfect place to live. Please let us know if there is anything else we can do to provide you with an outstanding living experience!
                        Review Author Icon

                        Resident 449650

                        Verified Resident 2010 - 2018

                        2/6/2018

                        I'm living this apartment since 2010. Here is the best apartment around this area, quite and friendly neighborhood. They have huge swimming pool, lots of exercise machines. Quick response and handling by mechanics.

                          Manager

                          2/6/2018

                          Village Square
                          Thank you for taking the time to share your kind review as a Village Square resident! We love to hear you enjoy the convenience of location, amenities, and quick service provided by our team. Thank you for choosing to call Village Square your home for the past 8 years and we look forward to having you as a resident for a long time!
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                          Resident 449033

                          Verified Resident 2017 - 2018

                          12/6/2018

                          I enjoy living here. The neighbors are friendly and it's a quiet place to live. It's a good family enorivment. I Would possibly consider staying here much longer. I don't have any complaints about living here.

                            Manager

                            2/6/2018

                            Village Square
                            Thank you for sharing your 5-star review! We love to hear you enjoy your new home, convenience of location, and your new home! Please let us know if there is anything we can do to exceed your living expectations and we hope you choose to call Village Square your home year after year!

                            Updated Review

                            Review Author Icon

                            Resident 443367

                            Verified Resident 2007 - 2018

                            1/21/2018

                            Berger has made many cosmetic improvements since they bought this complex, but they have also raised the rents a GREAT deal. If you are moving in to a newly renovated apartment, it may be worth your while. For those of us already in apartments, we are not really getting anything new for our money.

                              Manager

                              1/22/2018

                              Village Square
                              Thank you for sharing your kind review and recommendation! We are so glad you enjoy the improvements we have made to your community and we take all feedback seriously. Please email [email protected] with any concerns you may have so we can address them with you. We loo forward to having you as a resident for a long time!
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                              Resident 441548

                              Verified Resident 2016 - 2018

                              1/16/2018

                              Community is wonderful and the neighbors and staff are considerate in helping in any given situation be it in the apartment or parking lot. I feel that being a part of this community not only gives me peace of mind but relieves the stress that is so important to my health.

                                Manager

                                1/17/2018

                                Village Square
                                Thank you for sharing your feedback as a Village Square resident! We are so pleased to hear you enjoy the prompt service provided by our team and the sense of community. We look forward to continue to provide you with outstanding service and hope you continue to call Village Square home year after year!
                                Review Author Icon

                                Resident 439638

                                Verified Resident 2017 - 2018

                                1/10/2018

                                It was a pleasant experience. The office staff especially Brianna were very polite and helpful. I've never rented before so they really took the time to work me through the whole process. I will definitely recommend this apartment complex to my friends.

                                  Manager

                                  1/11/2018

                                  Village Square
                                  Thank you for sharing your 5-star review as a Village Square resident! We love to hear you had a seamless move-in experience and that our team could make you feel at home. We look forward to having you as a resident for a long time and please let us know if you need anything at all!
                                  Review Author Icon

                                  Resident 437333

                                  Verified Resident 2017 - 2018

                                  1/4/2018

                                  I have found several bed bugs in the apartmenr during my first few days here. I submitted TWO maitenence requests for this to be addressed and have not heard anything from management. Service requests should at least be addressedwithin a day or two if not taken care of yet.

                                    Manager

                                    1/5/2018

                                    Village Square
                                    Thank you for taking the time to share your feedback and we are sorry about your move-in experience! We apologize for any inconvenience we may have caused and our team has been working very hard to understand your circumstances. Please email [email protected] with any feedback.
                                    Review Author Icon

                                    Resident 435398

                                    Verified Resident 2016 - 2017

                                    12/28/2017

                                    I love it here! The apartments are updated the management is very responsive. The amanities are excellent. I don't have a single complaint to make everything I've experienced has been nothing short of amazing!

                                      Manager

                                      1/3/2018

                                      Village Square
                                      Thank you for sharing your kind review and recommendation! We love to see that our residents enjoy all the improvements we have made to the community and the amenities we offer. Please do not hesitate to stop by the office if there is anything you need. Have a wonderful day!
                                      Review Author Icon

                                      Resident 434807

                                      Verified Resident 2017

                                      12/26/2017

                                      Terrible so far I was told I was getting a new unit and I got one that was old and I tried to communicate the problems I was having with the unit they were not accommodating. I have a daughter who has severe asthma and to come to an apartment in that condition was unacceptable

                                        Manager

                                        12/27/2017

                                        Village Square
                                        Thank you for sharing your feedback. Our team has worked with you to resolve this situation regarding the holes in the kitchen cabinets and we resolved this opportunity the same day. Please email [email protected] if you have any further concerns. We would love the chance to make things right and look forward to hearing from you!
                                        Review Author Icon

                                        Resident 432263

                                        Verified Resident 2013 - 2019

                                        12/1/2019

                                        It is well kept, clean and quiet community. I appreciate the professionalism of the staff and I really like the community events they hold. I work in many different communities and this is one of the few that I would recommend.

                                          Manager

                                          12/18/2017

                                          Village Square
                                          Thank you for sharing your kind review and recommendation! We love to hear when our residents enjoy the improvements we make and can see the value in calling Village Square your home. Please do not hesitate to stop by the leasing office if you need anything at all!
                                          Review Author Icon

                                          Resident 432213

                                          Verified Resident 2017

                                          12/17/2017

                                          The staff was great, the price is fair for what the apartments and community offers. The apartment was clean and spacious. So far I love it. The only problem has been with the electricity but the process to make the maintenance request was easy and the maintenance staff was very nice. I'd give it a 4 overall.

                                            Manager

                                            12/18/2017

                                            Village Square
                                            Thank you for sharing your kind review and recommendation! We are so glad to hear you love your home and that our team could be helpful for all requests you have had. We look forward to having you as a resident for a long time!
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                                            Resident 431138

                                            Verified Resident 2012 - 2017

                                            12/13/2017

                                            Mostly satisfied with the apartment. The carpet is very worn out and needs to be changed but the new management is yet to take notice of it. The washer drier is not good. Other than that service is good. New management is trying to make things better for residents.

                                              Manager

                                              12/18/2017

                                              Village Square
                                              Thank you for sharing your kind review and recommendation! We love to hear you are satisfied with your living experience and that you can see the positive improvements we are making to the community. Please do not hesitate to let Jean and her team know of any concerns you may have. We look forward to having you as a resident for a long time!
                                              Review Author Icon

                                              Resident 426738

                                              Verified Resident 2017 - 2019

                                              8/12/2019

                                              The community is well maintained. I have very high standards so I expect a lot and so far I'm not disappointed. Everything easily accessible from this area. As long as the standard stays the same im staying

                                                Manager

                                                2/6/2018

                                                Village Square
                                                Thank you for taking the time to share your feedback as a Village Square resident! We love to hear you had a seamless and easy move-in and that our team has made your time here fantastic. We value you as a resident and hope you choose to call Village Square home year after year!
                                                Review Author Icon

                                                Resident 426559

                                                Verified Resident 2017

                                                12/3/2017

                                                I love it i feel like am retired already will not het any better and every thing available for location is good guite and we feel very well come its very clean my dogs love the out side of the apartment the staff so nice in this office and we very happy here

                                                  Manager

                                                  12/4/2017

                                                  Village Square
                                                  Thank you for taking the time to share your feedback as a Village Square resident! We are so glad to hear you love your new home and that our team has made your time here 5-stars. We value you as a resident and look forward to continue to provide you with outstanding service!
                                                  Review Author Icon

                                                  Resident 424846

                                                  Verified Resident 2016 - 2019

                                                  3/14/2019

                                                  I enjoy living here. The neighborhood is quiet and friendly. The staff is pleasant and they always plan family oriented activities to get to know your neighbors within the community. The amenities are great, and it's convenient to everything; shopping, restaurants, movie theaters, grocery stores, and highway 95.

                                                    Manager

                                                    1/24/2018

                                                    Village Square
                                                    Thank you for sharing your experience as a Village Square resident! We are so glad to hear you have had a great experience so far and that you enjoy the resident events and enjoy the sense of community. We look forward to having you as a resident for a long time!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 814 sq. ft.

                                                    $1,368 - $1,869

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 778 sq. ft.

                                                    $1,432 - $1,923

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 832 sq. ft.

                                                    $1,490 - $1,852

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 877 sq. ft.

                                                    $1,541 - $2,264

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 859 sq. ft.

                                                    $1,507 - $1,993

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 848 sq. ft.

                                                    $1,716 - $1,915

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A+
                                                    A+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.6

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.3

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.8

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    90

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    98.89%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.51 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    Parking
                                                    • Free Off Street Parking
                                                    Pets
                                                    • Animal type not listed Allowed
                                                    • Other Pets Allowed
                                                      Restrictions: Pit-Bull, Staffordshire Terrier, American Bulldog, Doberman Pinscher, Rottweiler, Chow, Siberian Huskey, Bull Mastiff, and any breed dog that is mixed with any of the listed breeds.. Pet Limit: 2. Comments: We welcome cats and dogs. Please see breed restrictions for more details.
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Break Room
                                                    • Business Center
                                                    • Clubhouse
                                                    • Cort Furniture
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Flexible Rent Schedule
                                                    • Free Weights
                                                    • Full Quality Inspection
                                                    • Online Service Requests
                                                    • Onsite Bike Rentals
                                                    • Playground
                                                    • Pool
                                                    • Renovated Bathroom
                                                    • Renovated Kitchens
                                                    • Stainless Steel Appliances
                                                    • Storage Space
                                                    • Sundeck
                                                    • Thirty Day Apartment Trial
                                                    • Transfer Program
                                                    • Video Tours
                                                    • you have the option to pay a one-time fee as low as $299 in place of a security deposit if approved.
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                                                    Leasing

                                                    Renting shouldn't be hard . We do things differently to provide you with an easy experience from the second you start searching for your new apartment, with features such as a security deposit alternative, 30-day move-in guarantee, no-fee transfer and move-out flexibility options, no weight limits on pets, Airbnb friendly, 24/7 phone support, full quality move-in inspection, plus online applications, payments and service requests. Make your move to Village Square Apartments today.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:30 AM - 05:00 PM
                                                    • Saturday: 09:00 AM - 03:00 PM
                                                    This community is managed by

                                                    Berger Communities

                                                    A+
                                                    A+
                                                    Communities
                                                    52

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Village Square Rated?
                                                    Based on 5896 number of votes by renters, Village Square is currently rated 4.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Village Square ?
                                                    Village Square is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Village Square is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Village Square ?
                                                    Village Square is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Village Square ?
                                                    Village Square is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Village Square is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Village Square ?
                                                    Village Square is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 98.8889% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.51 days to their community reviews in the past year.
                                                    Who manages Village Square ?
                                                    Berger Communities
                                                    What is the pet policy at Village Square ?
                                                    Animal type not listed Allowed
                                                    Other Pets Allowed
                                                    Restrictions: Pit-Bull, Staffordshire Terrier, American Bulldog, Doberman Pinscher, Rottweiler, Chow, Siberian Huskey, Bull Mastiff, and any breed dog that is mixed with any of the listed breeds.
                                                    Pet Limit: 2
                                                    Comments: We welcome cats and dogs. Please see breed restrictions for more details.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

                                                    Contact Property

                                                    Village Square

                                                    October 2024

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                                                    Beds

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                                                    Baths

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                                                    Village Square is a 778 - 877 sq. ft. apartment in Bensalem in zip code 19020. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,368 - $2,264. Nearby cities include Croydon, Feasterville Trevose, Delanco, Beverly, Edgewater Park, Penndel, South Burlington, Feasterville, Bristol, Willingboro, Riverside, Delran, and Burlington.

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