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Village Square

1600 Brookwood Drive, Bensalem, PA 19020
(5896 Reviews & Surveys)
$1,368 - $2,264/mo

Reviews

4.5 rating

1255 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 373839

Verified Resident 2011 - 2018

5/6/2018

Excellent in every way. Well maintained, personable effective staff in management, club house, leasing, maintenance. Pool and Club House activities are most enjoyable. All the common and apart mentioned areas are well kept. The residents are of all ages and friendly. We recommend Village Square to anyone.

    Manager

    1/27/2022

    Village Square
    Thank you for your kind review and recommendation! We are glad our team could provide you with a 5-star experience, and that you are enjoying resident events, the clubhouse and fitness center, and the service provided by our team. We value you as a resident and look forward to providing you with outstanding service!
    Review Author Icon

    Resident 373608

    Verified Resident 2015 - 2017

    7/23/2017

    Nice quiet area. Pool is great. Berger has done many improvements to the outside of the community. However, the maintenance staff is terrible. Always takes multiple calls to get items fixed, then they generally are not completed correctly.

      Manager

      7/24/2017

      Village Square
      Thank you for taking the time to share your experience as a Village Square resident! We are so happy you are enjoying all the improvements undergoing at your community. Our service team is currently growing and with that comes some opportunities. We look forward to our service team providing you with outstanding service moving forward!
      Review Author Icon

      Resident 371690

      Verified Resident 2001 - 2017

      7/18/2017

      I like the location of my apartment. This complex is convenient for shopping and attending my church. It is very quiet and peaceful living here. I moved here in September 2001. I am pleased that the staff is very helpful and prompt to respond to my questions and maintenance requests.

        Manager

        7/19/2017

        Village Square
        Thank you for taking the time to share your 5-star experience as a resident of Village Square for the past 16 years! We love to hear the positive experiences of our residents as this is what helps make Village Square an even better place to live. Please let us know what we can do to exceed your living expectations. Thank you for choosing to call Village Square your home for a long time!
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        Resident 371632

        Verified Resident 2017

        7/18/2017

        Management office helpful. Professionalism displayed. Rental process made simple. Apartment recently renovated is great. Kitchen and bathrooms look good. Communal areas great. Pool and landscaped areas.

          Manager

          7/19/2017

          Village Square
          Thank you for taking the time to share your review as a Village Square resident! We are so glad our professional and helpful team in the office has made your move in simple. We love to hear you are enjoying your newly renovated home and the common areas. We value you as a resident and look forward to serving you for a long time!
          Review Author Icon

          Resident 370721

          Verified Resident 2017

          7/17/2017

          My move in process was very smooth and the office staff were very helpful during the transition! This residential community offers a lot to its residents and it's a peaceful environment. Come check it out!

            Manager

            7/17/2017

            Village Square
            Thank you for taking the time to share your move-in experience as a Village Square resident! We are delighted our team could make moving seamless and smooth. We value you as a resident and look forward to exceeding your living expectations!
            Review Author Icon

            Resident 369451

            Verified Resident 2017

            7/13/2017

            The staff and community have been very friendly and helpful....................................................

              Manager

              7/13/2017

              Village Square
              Thank you for taking the time to share your 5-star review and recommendation! We value you as a resident and love to hear the positive feedback of our residents. We love that our team has been helpful and friendly, and we hope you choose to call Village Square your home for a long time.
              Review Author Icon

              Resident 368433

              Verified Resident 2001 - 2017

              7/11/2017

              Very responsive maintenance. Love the pool. Wish my kitchen and bathroom were updated. Same with rug and painting. Love size of my unit and window in den. Grounds are lovely. I have been here 15 years and generally find it a great place to live.

                Manager

                7/11/2017

                Village Square
                Thank you for taking the time to share your 5-star experience as a Village Square resident. We are delighted you are enjoying the pool and the responsive services our maintenance team could provide. Thank you for choosing to call Village Square your home for the past 15 years, we value you as a resident, and look forward to providing you with outstanding service.
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                Resident 368371

                Verified Resident 2017

                7/11/2017

                We chose to live in this community because of the value. The rent is very reasonable for what you get--an upgraded apartment, well-kept grounds, access to the lounge, gym and pool. The neighbors are friendly, parking is easy, and the staff is very responsive.

                  Manager

                  7/11/2017

                  Village Square
                  We would like to thank you for providing us with a 5 star experience! We are so glad that you see the value in living at Village Square Apartments and that you enjoy the lounge, gym, pool, and most importantly, your new home. We love to hear our team has been responsive and we look forward to providing you with outstanding service in the future.
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                  Resident 367530

                  Verified Resident 2017 - 2018

                  7/2/2018

                  We love the pool!! We are very comfortable in our home and the beautiful and accessible pool makes it a great place for our 4 year old to grow up. We can't wait for the clubhouse and gym to reopen as those were big incentives for us to move in as well. We are excited to see the remodel!

                    Manager

                    7/10/2017

                    Village Square
                    Thank you for taking the time to share your experience as a Village Square resident! We are so glad our team could be helpful and friendly during your move-in experience and that you are enjoying your summer days by the pool. Please let us know if there is anything we can do to ensure a 5-star living experience!
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                    Resident 366608

                    Verified Resident 2017

                    7/6/2017

                    The rent does not commensurate with the apartment quality or service that they provide. The apartment that I was given was renovated, but the renovation work was done very very poorly. The appliances were not properly hooked, the bathroom sealing had leaks, widows were dirty with cob web and bugs in the apartment and they said that this was a totally renovated apartment.

                      Manager

                      7/25/2017

                      Village Square
                      We appreciate your feedback as a Village Square resident, and are sorry to hear you do not see the value in your home. Our team works hard to provide a standard of living for all residents, and if there is anything we can do please email [email protected]. We hope we can regain your trust and change your view on life at Village Square Apartments.
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                      Resident 365577

                      Verified Resident 2017 - 2018

                      6/25/2018

                      love the complex, parking after 6pm is hard hopefully hang tags will help since assigned parking is not an option, maintenance is great, staff friendly, dog poop also an option, occasional centipedes with weather change but exterminator is efficient

                        Manager

                        7/5/2017

                        Village Square
                        Thank you for taking the time to review Village Square Apartments. We appreciate your kind words about our team and your new home! We take all comments seriously and use it as a chance to learn how to better serve you. We value you as a resident and hope you choose to call Village Square your home for a long time!
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                        Resident 365374

                        Verified Resident 2017

                        7/4/2017

                        Everyone is very friendly and helpful here. It's very pet friendly as well. Awesome amenities included in the unit. Staff keeps you in the loop and helps you whenever you need them to. Much better than other apartments in the area.

                          Manager

                          7/5/2017

                          Village Square
                          We appreciate you taking the time to share your 5-star experience as a Village Square resident! We love to hear our friendly and helpful team has kept you informed, and that you are enjoying the amenities. We look forward to providing you with exceptional customer service and would like to thank you for choosing Village Square as your home!
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                          Resident 365355

                          Verified Resident 2015 - 2017

                          7/4/2017

                          So far so good I have no major issues. I guess a pool per resident I understand however, having to pay $10 for a child every time they visit? Or maybe said child should be placed on lease. Food for thought I do understand it both ways

                            Manager

                            7/5/2017

                            Village Square
                            Thank you for your review and recommendation! We are glad you are enjoying your new home and our amenities including the pool. We value your feedback and take all comments seriously and use it as a chance to learn how to better serve you. We value you as a resident and hope you choose to call Village Square your home for a long time!
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                            Resident 364632

                            Verified Resident 2017 - 2018

                            8/14/2018

                            I had seen poor reviews for Village Square in the past and was very reluctant to move in but with new management in place I thought it was worth a try. For the money this place is great. There are sometimes maintenance issues but they do their very best to give prompt, reliable service. They are improving the apartments constantly. Security being important.

                              Manager

                              1/27/2022

                              Village Square
                              Thank you for taking the time to share your experience! We are so glad our team could help you choose your new home and that you are enjoying the community. Please let us know what we can do to keep your living experience at 5-stars, and we look forward to providing you with exceptional customer service!
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                              Resident 363696

                              Verified Resident 2017

                              6/29/2017

                              Wonderful move-in experience. Very friendly and knowledgeable about community. Great rent price for the location, upgrades, and community features. I look forward to sitting by the pool with the Wi-Fi.

                                Manager

                                6/30/2017

                                Village Square
                                Thank you for taking the time to share your 5-star experience as a Village Square resident! We are pleased our team made your move-in seamless and that you are enjoying your new home and all the amenities we offer at Village Square. We value you as a resident and we look forward to exceeding your customer service expectations!
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                                Resident 272385

                                Verified Resident 2017 - 2019

                                4/15/2019

                                It's quiet and the grounds or well maintained. I've never had any real issues other than parking. The recycling is located near the club house which isn't always convenient but it is a great community to live in. Anthony in maintenance is great.

                                  Manager

                                  1/3/2018

                                  Village Square
                                  Thank you for taking the time to share your 5-star experience as a Village Square resident. We love that you feel safe and are enjoying this nice and quiet community. Please let us know what we can do to exceed your customer service expectations, and thank you for calling Village Square your home!
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                                  Resident 361765

                                  Verified Resident 2014 - 2017

                                  6/25/2017

                                  I like the renovations being done under new management. Only drawback from living here is from the high electricity bill from the unit. Otherwise I am quite pleased with the living arrangement. Gym equipment could use an upgrade.

                                    Manager

                                    6/26/2017

                                    Village Square
                                    Thank you for taking the time to share your experience as a Village Square resident! We love to hear you are enjoying all the enhancements we are making to your community and that you are pleased with your home. We value you as a resident, and would appreciate feedback as to what we can do to make your time 5-stars!
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                                    Resident 361155

                                    Verified Resident 2017

                                    6/23/2017

                                    Everything was beautiful just entering the grounds, apartments were nicely managed, and price was perfectly reasonable. The area is extremely quiet for having so many apartments. Parking is Easy to find as there are many options never too far away from your apartment

                                      Manager

                                      6/23/2017

                                      Village Square
                                      Thank you for taking the time to share your 5-star review! We love to hear you like the grounds, well-managed homes, the rent price, and surrounding community! We look forward to having you as a resident for a long time and exceeding your living expectations.
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                                      Resident 359052

                                      Verified Resident 2017

                                      6/19/2017

                                      The staff was very friendly and was ready to help us with any questions we had. Right before our move in we had hit a bump in the road and they were understanding and cooperative. They made the process as easy as possible for us.

                                        Manager

                                        6/20/2017

                                        Village Square
                                        We appreciate you taking the time to share your 5-star experience as a Village Square resident! We are so glad our team could be helpful during your move-in experience and provide understanding and cooperation to make sure your process was seamless. We hope you choose Village Square as your home year after year!
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                                        Resident 358606

                                        Verified Resident 2014 - 2017

                                        6/18/2017

                                        Honestly at this moment I feel Paradise Management was better. It's little things like the air filters. They used to be changed very frequently and now they haven't been by to change them in months. Our outdoor light has always worked now three are out in my court alone.

                                          Manager

                                          6/20/2017

                                          Village Square
                                          We appreciate your feedback as this is what helps Village Square become an even better place to live. We are in the process of ordering new air filters for each home and the lights are scheduled to be changed within the next two months. We can assure you Jean and her team are trying to improve the quality of living for our residents and will answer any questions or concerns you may have. Have a great day!
                                          Review Author Icon

                                          Resident 358530

                                          Verified Resident 2017 - 2018

                                          5/31/2018

                                          Living at Village Square Apartments has been such a pleasure and am happy to call this home as I just renewed my lease for another year here. The community is very nice, well maintained; landscaping, snow removal, cleanliness etc. Berger has been doing many improvements on the property like all new doors to the common area hallways leading to our apartments, a new playground , dog park and more improvements to come according to them. The pool is beautiful and HUGE, this area is always very clean and I just love it! Staff are great also, very courteous, friendly and always there to help if you need it. Maintenance is also great, I've had a few minor issues, each time they were out almost immediately to take care of the issue for me, if the issue can't be taken care of on the 1st visit they come right back to take care of it as quickly as possible. Berger actually cares about their residents unlike other complexes I've lived at so I would recommend this community to anyone wanting a quiet, respectable place to call home.

                                            Manager

                                            2/20/2018

                                            Village Square
                                            Thank you for taking the time to share your honest 5-star review as a Village Square resident! We love to hear that you are enjoying your clean and maintained new home and that you are proud to call Village Square your home. We look forward to exceeding your customer service expectations and hope you choose Village Square as your home year after year!
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                                            Resident 356417

                                            Verified Resident 2017

                                            6/13/2017

                                            I just come for while but I think the people around here is very polite and respect, the school for my kids is so close to the apartment and the many stores around here is also close too so I hope I will enjoy my time over here for long.

                                              Manager

                                              6/20/2017

                                              Village Square
                                              Thank you for sharing your kind review! We are so glad you are enjoying your new home and the surrounding community. Please let us know if there is anything we can do to exceed your customer expectations. We hope you choose to stay here for a long time!
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                                              Resident 356065

                                              Verified Resident 2011 - 2017

                                              6/12/2017

                                              This apt complex has changed drastically and I wouldn't recommend it to anyone at this point. The neighbors are dirty and leave cigarettes and drop trash all over the grounds and we use to have a grounds keeper but I guess they did away with that. There is an abundance of squirrels and people feed them so they keep coming back. The noise level of the neighbors is terrible so if you get up early for work you have to close the windows to try to avoid some of the noise level

                                                Manager

                                                6/13/2017

                                                Village Square
                                                We are sorry to hear you are unsatisfied with your quality of living and we have yet to meet your customer service expectations. We have posted reminders to keep the community clean and noise level down. Jean and the team at Village Square are always willing to help our residents and have their best interest in mind. Please let us know what we can do to make sure what we can do to exceed your expectations as a Village Square resident!
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                                                Resident 356029

                                                Verified Resident 2017

                                                6/12/2017

                                                The leasing staff was great. Shantel Kelly really went above and beyond for me. She kept in contact and kept me updated each step. The only thing I have to say it would be nice to know if maintenance comes in and out the apartment and what was performed. I really do like my apartment and the community but I can not express how glad I am that I had someone like Shantel helping me along the way.

                                                  Manager

                                                  6/13/2017

                                                  Village Square
                                                  We appreciate you taking the time to share your 5-star review and recommendation! We love to hear your move-in experience was exceptional and that our team went above and beyond to make sure you were informed. We work hard to provide an apartment our residents are proud to call home!
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                                                  Resident 355737

                                                  Verified Resident 2014 - 2017

                                                  6/12/2017

                                                  Overall I have had a very positive and good experience living at this community. I believe the rent is reasonably priced for the apartment size and all the amenities. I've only had a few minor service repairs in 3 years. I would definitely recommend this community to anyone looking for an apartment in the area.

                                                    Manager

                                                    6/12/2017

                                                    Village Square
                                                    Thank you for taking the time to share your review and recommendation! We love to hear you are enjoying your time as a Village Square resident and that all service requests have been resolved promptly. We value you as a resident and hope you choose Village Square year after year!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 814 sq. ft.

                                                    $1,368 - $1,869

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 778 sq. ft.

                                                    $1,432 - $1,923

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 832 sq. ft.

                                                    $1,490 - $1,852

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 877 sq. ft.

                                                    $1,541 - $2,264

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 859 sq. ft.

                                                    $1,507 - $1,993

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 848 sq. ft.

                                                    $1,716 - $1,915

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A+
                                                    A+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.6

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.3

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.8

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    90

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    98.89%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.51 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    Parking
                                                    • Free Off Street Parking
                                                    Pets
                                                    • Animal type not listed Allowed
                                                    • Other Pets Allowed
                                                      Restrictions: Pit-Bull, Staffordshire Terrier, American Bulldog, Doberman Pinscher, Rottweiler, Chow, Siberian Huskey, Bull Mastiff, and any breed dog that is mixed with any of the listed breeds.. Pet Limit: 2. Comments: We welcome cats and dogs. Please see breed restrictions for more details.
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Break Room
                                                    • Business Center
                                                    • Clubhouse
                                                    • Cort Furniture
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Flexible Rent Schedule
                                                    • Free Weights
                                                    • Full Quality Inspection
                                                    • Online Service Requests
                                                    • Onsite Bike Rentals
                                                    • Playground
                                                    • Pool
                                                    • Renovated Bathroom
                                                    • Renovated Kitchens
                                                    • Stainless Steel Appliances
                                                    • Storage Space
                                                    • Sundeck
                                                    • Thirty Day Apartment Trial
                                                    • Transfer Program
                                                    • Video Tours
                                                    • you have the option to pay a one-time fee as low as $299 in place of a security deposit if approved.
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                                                    Leasing

                                                    Renting shouldn't be hard . We do things differently to provide you with an easy experience from the second you start searching for your new apartment, with features such as a security deposit alternative, 30-day move-in guarantee, no-fee transfer and move-out flexibility options, no weight limits on pets, Airbnb friendly, 24/7 phone support, full quality move-in inspection, plus online applications, payments and service requests. Make your move to Village Square Apartments today.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:30 AM - 05:00 PM
                                                    • Saturday: 09:00 AM - 03:00 PM
                                                    This community is managed by

                                                    Berger Communities

                                                    A+
                                                    A+
                                                    Communities
                                                    52

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Village Square Rated?
                                                    Based on 5896 number of votes by renters, Village Square is currently rated 4.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Village Square ?
                                                    Village Square is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Village Square is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Village Square ?
                                                    Village Square is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Village Square ?
                                                    Village Square is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Village Square is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Village Square ?
                                                    Village Square is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 98.8889% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.51 days to their community reviews in the past year.
                                                    Who manages Village Square ?
                                                    Berger Communities
                                                    What is the pet policy at Village Square ?
                                                    Animal type not listed Allowed
                                                    Other Pets Allowed
                                                    Restrictions: Pit-Bull, Staffordshire Terrier, American Bulldog, Doberman Pinscher, Rottweiler, Chow, Siberian Huskey, Bull Mastiff, and any breed dog that is mixed with any of the listed breeds.
                                                    Pet Limit: 2
                                                    Comments: We welcome cats and dogs. Please see breed restrictions for more details.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

                                                    Contact Property

                                                    Village Square

                                                    October 2024

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                                                    Baths

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                                                    Village Square is a 778 - 877 sq. ft. apartment in Bensalem in zip code 19020. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,368 - $2,264. Nearby cities include Croydon, Feasterville Trevose, Delanco, Beverly, Edgewater Park, Penndel, South Burlington, Feasterville, Bristol, Willingboro, Riverside, Delran, and Burlington.

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