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4.1 rating
505 total reviews
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Resident 161507
Verified Resident ā¢ 2013 - 2015
6/22/2015
Overall very happy. Always friendly and professional staff. Maintenance is always timely and takes care of any issues correctly the first time. Walls are pretty thin, but there's not much that can be done to resolve that! Grounds are neat and location is great!
6/23/2015
Resident 160253
Verified Resident ā¢ 2015
6/16/2015
This place is such a great place to live. All my neighbors are great and the management works very hard! The pool is nice too!Current resident - great place, safe complex, management quick to respond to everything & anything that needs to be done. Highly recommended.
6/17/2015
Resident 159951
Verified Resident ā¢ 2015
6/15/2015
The staff were very friendly and prompt in answering any questions I had, as well as getting me documents and such that I needed. The apartment was pretty much in flawless condition. We did have a maintanence issue come up on the second day of move-in, something that was our fault, and staff were there the next business day to fix it. Overall an excellent experience with this complex so far.
6/16/2015
Resident 159514
Verified Resident ā¢ 2015 - 2016
3/2/2016
I've listed comments on previous page. It ludicrous to make me put 200 characters in a box. You all requested the survey but impose ridiculous obstacles just for that! I've listed my comments on the page that precedes this one. Unsure why???
6/13/2015
anonymous
Resident ā¢ 2015
6/3/2015
6/5/2015
Resident 154874
Verified Resident ā¢ 2015 - 2016
4/13/2016
I really enjoy living here. Spacious Apartments beautiful grounds and awesome staff that helps you out very efficiently. The only thing I do not like is the parking here. I don't think they realized how many people had cars to Apartments. :)
5/21/2015
Resident 154115
Verified Resident ā¢ 2015
5/18/2015
When I first came to inquire about the apartments, I received excellent service from the staff, they are very nice and the apartments are just beautiful. The area seems to be very quiet and people are friendly. I think we will enjoy our stay here!
5/19/2015
Resident 152692
Verified Resident ā¢ 2014 - 2015
5/11/2015
I am very dissatisfied with the service, since I moved in I have seen ants and have had take extra precaution to keep them out. It is a hassle and I have children have been bit by them as well. For this reason I will be relocating. I should not have to be wiping ants off everyday.
5/12/2015
Resident 152652
Verified Resident ā¢ 2015
9/1/2015
Moving into an apartment was not by choice however with the professional way the staff at Colonial Grand have treated me has made all the difference in the world. This has become quite the enjoyable stay! The neighbors are all very nice and quiet. All requests have been completed so quickly and pleasantly.
5/12/2015
Resident 151075
Verified Resident ā¢ 2014 - 2015
6/8/2015
Overall, I've enjoyed my experience here. The grounds are well-maintained, the staff is friendly, and the maintenance is prompt. The only complaints I have are that some of the other tenants can be quite loud on the weekends. It only occurs once every other month or so, but can be quite frustrating when it does occur.
5/5/2015
Resident 147456
Verified Resident ā¢ 2015 - 2016
1/12/2016
Decent. Best sq footage option I could find for the price. Extremely dog friendly, although the "park" is a complete joke and always disgusting. Wish the hot tub actually worked. Overall it's a good place to live. Definitely intend to resign my lease unless the rent increases an unnecessary amount.
4/16/2015
Resident 146920
Verified Resident ā¢ 2013 - 2017
1/16/2017
Great community. Sometimes kids are running around on the street. Not good for drivers. The trash Bins are sometimes so full that is hard to throw trash. No kids playhouse for kids to play. Basketball court?
1/18/2017
Resident 146809
Verified Resident ā¢ 2013 - 2018
11/14/2018
Although there have been changes over the six years, I've enjoyed living at CBWB. The rent is high, but seems to be the case anywhere around town. Does it ever decrease or stay the same? Parking is tough.
4/15/2015
Resident 145715
Verified Resident ā¢ 2012 - 2015
4/8/2015
Great location, quiet neighbors, helpful staff. I do not plan to leave unless you guys raise the rent so high I cannot pay it any longer. Centrally located to every business that I normally deal with. It feels like home to me. What more do you want to know?
4/9/2015
Resident 145467
Verified Resident ā¢ 2015
4/7/2015
I have only been here for one month, but so far, so great! The staff is friendly & helpful and maintenance request are processed & completed soon! I love the layout of my apartment and the area that I am in. The are is full of retail stores too!! :)
4/8/2015
Resident 144297
Verified Resident ā¢ 2015
4/1/2015
Pleasant experience, staff is professional and friendly. The apartment was completely refurbished and clean when I moved in. There were a few minor details that needed to be fixed and the issues were taken care of promptly the next day. I recommend this apartment to anyone looking for a centralized, well kept and managed apartment complex.
4/2/2015
Resident 143572
Verified Resident ā¢ 2014 - 2016
12/28/2016
The management staff is accommodating and also very friendly. I rarely have instances where an issue is not resolved within 24 gremlins in the electronics. Even minor issues are typically resolved in a day if not sooner
12/30/2016
Resident 140494
Verified Resident ā¢ 2013 - 2015
3/12/2015
Excellent community and property. awesome staff and community atmosphere excellent workout rooms. only issue this complex is the small amount of parking available. overall an excellent place to stay. I would recommend this to a friend.
3/13/2015
epedraza8
Resident ā¢ 2013 - 2015
3/11/2015
Resident 139727
Verified Resident ā¢ 2013 - 2018
10/26/2018
Getting much better. The "quality" of the residents has improved greatly. Upkeep and maintenance is getting better. Great location and lots of shopping/restaurants nearby. Good and quick access to I35.
3/10/2015
Resident 139079
Verified Resident ā¢ 2016 - 2018
12/5/2018
Overall very good. Leasing agents are helpful, community is clean, and the maintenance team responds quickly and conclusively. The few issues I have regarding overall satisfaction would be the pool being closed for an entire day for cleaning, people not curbing for dogs, and parking
3/6/2015
Resident 136771
Verified Resident ā¢ 2011 - 2015
2/25/2015
Friendly staff, attentive to needs of the community and good communication via monthly flyers. Greens have been kept up with weekly grooming via specialty lawn service as well as decorative landscaping to make area more appealing to the eye. Otherwise, dog feces are still not being picked up and I can't imagine how hard that is to keep up with via the maintenance crew.
2/26/2015
Resident 122468
Verified Resident ā¢ 2013 - 2017
4/4/2017
Was very pleased until the last year or so, mostly due to other residents. Particularly a group of un supervised children. They're regularly causing unsafe driving conditions, playing ball in the parking lot hitting car with balls etc... The Gym /Pool area gets invaded regularly by people who don't live here. There is a general disrespect for the property, Garbage ends up all over the dumpster areas.
1/14/2015
Resident 121553
Verified Resident ā¢ 2013 - 2015
1/7/2015
So far it's been great no problem s the staff is always friendly and they get whatever problem that you have taken care of right away So I'm very satisfied with the community and would recommend to friends or anyone looking for a nice well kept place to live.
1/8/2015
Resident 121005
Verified Resident ā¢ 2014 - 2016
11/1/2016
Colonial Grand has been a wonderful place for us to live- for the price that we pay, the area is very spacious and they are very responsive to service requests and emails. I love the double door layout (between the balcony and front door) and living in a corner unit definitely has given us more space as well. Thank you for a wonderful place to live during the last two years!
1/6/2015
Larkin
1 Bed, 1 Bath | 769 sq. ft.
$1,053 - $1,828
7 Available Units
See Floor Plan Details
Hollyhock
1 Bed, 1 Bath | 712 sq. ft.
$988 - $1,768
5 Available Units
See Floor Plan Details
Robie
1 Bed, 1 Bath | 823 sq. ft.
$1,088 - $1,853
4 Available Units
See Floor Plan Details
Glasner
2 Beds, 2 Baths | 1,147 sq. ft.
$1,388 - $2,678
5 Available Units
See Floor Plan Details
Rosenbaum
2 Beds, 1 Bath | 985 sq. ft.
$1,453 - $2,603
4 Available Units
See Floor Plan Details
Penfield
2 Beds, 2 Baths | 1,260 sq. ft.
$1,538 - $2,648
2 Available Units
See Floor Plan Details
Laurent
3 Beds, 2 Baths | 1,419 sq. ft.
$1,968 - $3,478
1 Available Unit
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFactsā¢
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
3.9
Grounds
3.4
Safety
3.0
Office Staff
3.3
Maintenance
3.6
Neighborhood
4.3
Survey Ratings
SatisFactsā¢ Tour Survey
SatisFactsā¢ Move-In Survey
SatisFactsā¢ Maintenance Survey
SatisFactsā¢ Renewal Survey
Review Count
Number of reviews in the past 365 days
21
Managerās Review Engagement
Percentage of reviews responded to
80.95%
Managerās Review Reply Time
Average time to respond to reviews
2.9 days
MAA Wells Branch is a 712 - 1,419 sq. ft. apartment in Austin in zip code 78728. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $988 - $3,478. Nearby cities include West Lake Hills, Del Valle, Manor, Bee Cave, Pflugerville, Manchaca, Cedar Park, Round Rock, Lakeway, Creedmoor, Hutto, Lago Vista, and Leander.