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4.1 rating
505 total reviews
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Cicely Anderson
Resident ā¢ 2014
12/5/2014
12/9/2014
Resident 112343
Verified Resident ā¢ 2014
12/20/2014
Fantastic office staff, especially Alicia and Sarah. They are always friendly and respond promptly to questions. The maintenance requests are taken care of very quickly and the apartment was in great condition on move in. Also, the amenities are awesome especially the pet park.
11/13/2014
Resident 109587
Verified Resident ā¢ 2013 - 2014
10/31/2014
Colonial Grand @ Wells Branch is Very Clean and active community. Location is excellent and staff is amazing. Noise not too bad at all and well lit at night. High traffic for being on 35 and Wells Branch and a lot of foot traffic from neighbors.
11/1/2014
Updated Review
Resident 108623
Verified Resident ā¢ 2012 - 2014
10/27/2014
I love my apartment, but I when I needed to move out before my lease was finished and wanted to sublease I was told this company doesn't allow that...the original lease signee must stay on the lease. No bueno. My only other complaint is the thin walls...we pay more rent than any community on Wells Branch, you'd think we could get a little more insulation in the walls.
10/28/2014
Resident 108368
Verified Resident ā¢ 2014
10/27/2014
I love living here! There is easy access to the Shops at Tech Ridge, a pretty trail down the street, luxurious aparments, friendly, professional staff, nice community facilities, etx. I would definately recommend living here to my friends.
10/28/2014
Resident 107308
Verified Resident ā¢ 2012 - 2015
6/8/2015
I have had literally no complaints about this complex. I was fortunate enough to meet all of the office staff and they are kind and personable. It's right off of I35 and close to Mo-Pac so it is close to just about everything Austin has to offer.
10/23/2014
anonymous
Resident ā¢ 2014
9/30/2014
Just moved to these apartments a little over a month ago. Apartment staff are very nice, property is nice and well kept. The apartment its self is really nice, with updated quality finishing's. You get a lot of space at an affordable price. The only down fall of these apartments, is the parking. All parking is 1st come 1st service. This sounds good in hindsight, but when you leave your house in the evening and return back home and can't find a parking anywhere near your apt and have to walk from the back of the apt this becomes an issue. There are numerous spaces taken up by motorcycles and some of the spaces taken up by the motorcycles are basically being saved by people that also have cars as well. The waiting list to get a covered parking spot relatively close to your apt is rather long. Other than that these are apartment are Great!
10/1/2014
Resident 100311
Verified Resident ā¢ 2014
12/23/2014
I love the community and the staff, however there have been a lot of small things go wrong since I moved in. I lived here when it was first built, 6 years ago so it's obviously not in the same condition. But I am glad all units come with washers and dryers now.
9/24/2014
Resident 99198
Verified Resident ā¢ 2012 - 2017
11/22/2017
Colonial grand wells branch is a new updated complex. It is the nest complex in the area for the price. The units are spacious compared to the newer complexes being built. The complex is in a convenient location with easy access to major highways and rides, too metro stations located near by. Grocery stores, shopping and food options within minutes. The complex is kept clean. The office stay is friendly.
9/20/2014
Resident 96992
Verified Resident ā¢ 2008 - 2014
9/10/2014
Satisfactory
Resident 96835
Verified Resident ā¢ 2012 - 2014
9/10/2014
I love my apartment. The office staff and maintenance team are awesome. They respond quickly and make me feel like a valued customer. The complex is clean and well maintained. I moved here because of the convenient location to the highway and have been pleased with my choice.
Resident 96734
Verified Resident ā¢ 2013 - 2014
9/10/2014
Great location close to tons of shopping and food in the area. The staff is always helpful and maintenance is fast, came out same day to fix problem. The landscaping is always done and looks great. I would recommend any of my friends to live here.
Resident 95712
Verified Resident ā¢ 2013 - 2014
11/30/2014
I like to live here. I really enjoy the location because it allows me to do a lot of activities. The neighborhood is nice,quite and friendly.People at the office are always available to help and resolve issues with sound solutions. Well thank you for having me.
12/1/2014
Resident 94774
Verified Resident ā¢ 2014
9/2/2014
The valet trash is a bit of a nightmare, smelly garbage left outside in 100 degree weather is a huge eye sore when walking up and down the stairs. And I can only assume that rotting garbage left outside for hours can contribute to a pest concern.
9/5/2014
anonymous
Resident ā¢ 2013 - 2014
8/31/2014
9/5/2014
Resident 90694
Verified Resident ā¢ 2013 - 2014
8/19/2014
The apartment is great. The layout and floor plans are really nice and the price is good for the features/amenities. Everyone I've had to deal with has been terrific. I mostly have had to deal with Alisha and she has helped me much beyond what was expected on multiple occasions. The only drawback is the parking situation, but if you can find an apartment in the back or near a covered parking area, that would make up for it. Overall, I'd definitely recommend living here.
Resident 89912
Verified Resident ā¢ 2014 - 2015
1/21/2015
I love the roomy clubhouse, clean gym, the events and most of all the staff. And if you're looking for something to do, you have everything; shopping, groceries, movies and restaurants within a few blocks away. The easy access on and off to the Interstate and the Metro-Rail that's only a few blocks to take me downtown when I don't feel like driving. All in all this is a safe environment with electric gate entrances! If I could change or improve anything here it would be MORE Parking. Other than that, it's a great place to live!
1/22/2015
Resident 88984
Verified Resident ā¢ 2014 - 2015
9/3/2015
I really loved the property. The maintenance staff is very friendly and knowledgeable. I really loved the location to work distance and the city of Austin. The apartment met my needs as far as the bathroom in between the two bedrooms. Loved the cabinets and drawers in the kitchen and the bathroom. I would definitely recommend this complex
1/17/2015
Resident 85821
Verified Resident ā¢ 2013 - 2014
7/31/2014
GREAT location (1-35 and Wells Branch), well maintained landscaping and friendly office staff. Every so often they have community functions. But, parking is not the best. A lot of covered parking in my area with minimal open spots. Residents are really good about picking up after pets.
Resident 85323
Verified Resident ā¢ 2014 - 2015
1/20/2015
So far so good! I'm enjoying living here. The staff is very friendly and the property is gorgeous. I'd recommended this property to many friends. It's going on 6months here and I'm enjoying it. Thanks to a great staff here at Colonial Grand!!
1/21/2015
Resident 83727
Verified Resident ā¢ 2014
7/23/2014
The office staff is friendly and very helpful. The maintenance staff was friendly and timely when there was an issue. The apartment ammenities are wonderful! The move-in experience was great and staff made the transition smooth. This far, I am incredibly pleased with this complex.
Resident 83209
Verified Resident ā¢ 2014 - 2015
4/10/2015
I love this place. I was looking for something else and I couldn't find anything that can top my experience at colonial grand. great staff and location. Prices has gone up that's the only sad thing. a 1 bedroom will cost 1000 after paying everything. That's a lot.
4/11/2015
Resident 80859
Verified Resident ā¢ 2014
12/31/2014
Mgt. And maintenance respond to any request I have made either that day or the next day. The ground are maintained. No dog poop all over the grass. Overall the peg ownets puck up after fheir dogs. Sometimes the gate staus open for weeks gor ,that is one of the reasons we moved here.
11/1/2014
Resident 78344
Verified Resident ā¢ 2013 - 2015
8/24/2015
I've lived here 2 1/2 years and never had a problem. The office staff Melissa, Rachel and Alisha are so helpful. Only wish there was another pool and car garages would be very nice to have. I'm lucky I live in the back building it very quite with lots of parking.
6/27/2014
Resident 74801
Verified Resident ā¢ 2014
11/3/2014
The experience at this community has been a good one. The grounds are very well kept and manicured. My two complaints are the ants that are in my apartment probably due to the change in temperature. I've submitted a ticket but i havent seen any improvement. Second complaint it's the trash service.. $30 a month is unacceptably expensive when the trash that they take is only what is inside the trash bin.. If i have two bags of trash, they need to take them both when I'm paying $30 a month, not Just the one in The trash bin.
11/4/2014
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Glasner
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Rosenbaum
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Penfield
2 Beds, 2 Baths | 1,260 sq. ft.
$1,538 - $2,648
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Laurent
3 Beds, 2 Baths | 1,419 sq. ft.
$1,968 - $3,478
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See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFactsā¢
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
3.9
Grounds
3.4
Safety
3.0
Office Staff
3.3
Maintenance
3.6
Neighborhood
4.3
Survey Ratings
SatisFactsā¢ Tour Survey
SatisFactsā¢ Move-In Survey
SatisFactsā¢ Maintenance Survey
SatisFactsā¢ Renewal Survey
Review Count
Number of reviews in the past 365 days
21
Managerās Review Engagement
Percentage of reviews responded to
80.95%
Managerās Review Reply Time
Average time to respond to reviews
2.9 days
MAA Wells Branch is a 712 - 1,419 sq. ft. apartment in Austin in zip code 78728. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $988 - $3,478. Nearby cities include West Lake Hills, Del Valle, Manor, Bee Cave, Pflugerville, Manchaca, Cedar Park, Round Rock, Lakeway, Creedmoor, Hutto, Lago Vista, and Leander.