Retreat at the Woodlands Apartments
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A
Award Winner
4400 College Park Drive, The Woodlands, TX 77384

4.5

(235 Reviews)

Reviews

4.5 rating

235 total reviews

(

170 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 633489

Verified Resident 2019

5.0

4/30/2019

So impressed with every aspect and attention to detail from the community support and service teams here at the Retreat! The complex is clean, the units are up to date, it is true luxury living. I feel like I am pulling into a resort every day after work, and the weekends I enjoy a gorgeous barbecue cabana and pool area.

    Property Manager Response

    5/2/2019

    We're so glad that we were able to go above and beyond your expectations! Thank you for taking the time to give us feedback and let us know how we are doing. When people like yourself take the time to provide feedback that is the only way that we know what we are doing is making a difference. We hope you like the new improvements to the pool area, and we hope to see you in late May at our annual crawfish boil!
    Review Author Icon

    Current Resident 626448

    Verified Resident 2019

    4.3

    4/12/2019

    I absolutely love living here ! I would highly recommend this apartment complex to anyone who is looking to get an apartment. The layout of the buildings is super convenient and the pool area and club house are very nice. I looked at a lot of apartment complexes before choosing this one, and I can say that I did not see any other one that I liked as much as The Retreat.

      Property Manager Response

      4/21/2019

      We're so glad that we were able to go above and beyond your expectations! We understand that there are many communities that you and other residents get to choose from, and we are humbled that you have chosen to make The Retreat your home. Our team works hard to ensure that the community is a place you are proud of and want to show off to your friends and family. If you didn't already know, we have some great resident events planned and we hope to see you there! Thank you again for taking the time to write a review and let us know how we are doing.
      Review Author Icon

      Current Resident 623709

      Verified Resident 2018 - 2019

      4.7

      4/5/2019

      Its been an absolute pleasure living here. Staff is very friendly and responsive. The department apartment is very spacious and the kitchen is amazing. The pricing is reasonable and much lower than other luxury apartment options in the Woodlands. Gym is pretty great, I canceled my 24 hour membership when I moved into this apt. Great apartment for living in the woodlands.

        Property Manager Response

        4/18/2019

        Verified Resident 623709, thanks for your praise and kind comments about our team and community. We really hope you continue to enjoy all the amenities that we have to offer, hope that the amenities continue to help you find ways to save money. We have a great resident breakfast coming up this weekend, and we hope to see you there. Please let us know if there is ever anything else that we can do to make you time here more enjoyable.
        Review Author Icon

        Current Resident 621057

        Verified Resident 2018 - 2019

        5.0

        3/29/2019

        This apartment is great - super accommodating, friendly staff, quality rooms. Ive been here for over 1 year and I would recommend this place guilt free to anyone. I love the gym and the pool, and the main house is very nice and a great place to study

          Property Manager Response

          4/15/2019

          Hi Verified Resident 621057, thank you for taking the time to leave a review for us at Retreat at the Woodlands. We're happy we could meet your expectations! Our team truly enjoys the community and being able to make sure that it remains a place that you are proud to call home. As always, please let us know if you ever need anything. We hope to see you at any of the upcoming resident events.
          Review Author Icon

          Current Resident 598348

          Verified Resident 2019

          4.8

          1/30/2019

          Great community that is very clean and well kept up. The Staff are all very friendly and quickly addressed the minor issues we reported. The Pool and gym are great amenities that attracted us to the property.

            Property Manager Response

            2/8/2019

            We're happy you found our staff to be so supportive during your experience here at Retreat at the Woodlands. We hope that you continue to enjoy your time with us, as we have great projects planned for 2019 that we hope you will also enjoy!
            Review Author Icon

            Current Resident 594226

            Verified Resident 2018 - 2019

            4.5

            1/18/2019

            Love the layout of the apartment and the landscaping is amazing. The court yards are very retreat like and beautifully maintained. The amenities are great as well. Very professional and friendly staff.

              Property Manager Response

              1/24/2019

              Thank yo so much for your wonderful feedback and rating. The feedback really means a lot to us. We are also glad to know that you are enjoying the newly installed courtyard. We hoped that it would add a nice tough to that portion of the community. Please keep an eye out for some new amenity areas and upgrades in 2019!
              Review Author Icon

              Current Resident 586263

              Verified Resident 2018

              4.7

              12/23/2018

              Its a great community to live in and love all the amenities that are included. Only wish a new gate remote wasnt so expensive lol I havent lived here any month yet and mine fell apart in my purse and cant find the backside

                Property Manager Response

                1/13/2019

                I wanted to thank you for taking the time to complete the survey and review and for providing us with feedback. We really do appreciate it. Your feedback helps us know areas that we are doing well in and areas that may need more focus. In order to address your specific needs, please contact us at 936-442-4401. We look forward to being able to resolve your concerns to the best of our ability.
                Review Author Icon

                Current Resident 51243

                Resident 2018

                4.8

                11/10/2018

                Beautiful place to be at! I love the atmosphere and how great our community staff is. They're always super friendly and helpful. They maintenance team is also on point. I'm so excited to be here another year!

                  Property Manager Response

                  11/13/2018

                  Anonymous, thank you for your kind words and this wonderful review! Our service team in particular loves to hear how they are doing. I will be sure to pass along the comments to them. Thank you again for taking the time to complete the review, and feel free to let us know if you ever need anything.
                  Review Author Icon

                  Current Resident 555273

                  Verified Resident 2018

                  4.0

                  10/14/2018

                  Wonderful front office staff, the concierge service is amazing and everyone is extremely dog friendly! I probably wouldnt let maintenance in my apartment without me there but everything else about the apartment complex has been wonderful :)

                    Property Manager Response

                    10/25/2018

                    Verified Resident 555273, we're happy you found our staff to be so supportive during your experience here at Retreat at the Woodlands. Our team is here to help ensure that your time with us remains a positive and memorable one. We have some wonderful resident events coming up, and we really hope to see you there. Please let us know if you need anything from our team. Thank you again for taking the time to complete a review and give us feedback on how we are doing.
                    Review Author Icon

                    Current Resident 520721

                    Verified Resident 2017 - 2018

                    4.3

                    7/31/2018

                    Great front office staff, clean community and frequent events like weekend brunches, fast maintenance, functional layouts, close to grocery stores, highway, and quiet community. Dog friendly and cool updated appliances and counter tops and backsplash.

                      Property Manager Response

                      8/8/2018

                      Thank you again for taking the time to let us know how we are doing. We love to hear the feedback from our residents so that we know what we should continue to do and what we may need to improve on so that your experience with is even more memorable. We have plenty of events planned for the rest of 2018, and we hope to see you at all of them. Thank you again for your 5 star review. It really means the world to The Retreat Team.
                      Review Author Icon

                      Current Resident 504044

                      Verified Resident 2017 - 2018

                      5.0

                      10/14/2018

                      Beautifully maintained living environment for my family . I highly recommend this apartment community . The team here really care about the residents . Ive lived in other apartments complexs and I can tell the difference here .

                        Property Manager Response

                        6/28/2018

                        Thank you again for taking the time to let us know how we are doing. We are lucky to have such a great group of residents who appreciates and notices everything that the team does for the community. We look forward to seeing you at our upcoming resident events.
                        Review Author Icon

                        Anastasia_N

                        Resident 2018

                        4.3

                        6/16/2018

                        This is a good community to live in. Close to everything: schools, grocery stores, churches, town center...Nice pool. Nice management. Friendly neighbors. The landscaping is precious. I like it here and would recommend it to my friends

                          Property Manager Response

                          6/28/2018

                          Anastasia_n, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Retreat at the Woodlands. We are glad that you are proud of your community and that all our hard work does not go unnoticed. Thank you again for your comments, as well as your continued residency.
                          Review Author Icon

                          rgkkgm

                          Resident 2013 - 2018

                          1.7

                          4/27/2018

                          This is not my first apartment, FYI. I know other place but overall not good. Their maintenance is really poor. e.g.Sprinklers are always broken and often to see big fountains every night. Waste water fee which we pay for it as a "rent". Staffs are not kind. They dont care about residents but their working ours or fee and lot of serious mistake. e.g. they entered our apartment and forgot to remove the spare key from the door. When one of my friends who lived in the same residence came back to the apartment in the night, she noticed that the key was there and she couldnt go into it because she was scared (someone might be there). Next day, she told apartment staff but they didnt care and she decided to leave the apartment. There are many other story that I heard and experienced. They are not smart at all and dont care about us. I'm gonna leave this apartment soon.

                            Property Manager Response

                            5/7/2018

                            Rgkkgm, we truly appreciate your honest feedback. Our goal is to stay true to the highest ethical standards and principles, be honest, trustworthy and humble in all of our words and actions. We follow the lease contract when assessing fees and/or charges. If we have made a mistake or not explained the charges thoroughly, we sincerely apologize. Our residents come first, so we would like to resolve your specific problems to the best of our abilities. In order to address your specific needs, please contact us at 936-442-4400. We look forward to speaking to you soon.
                            Review Author Icon

                            Current Resident 469986

                            Verified Resident 2017 - 2018

                            4.8

                            3/29/2018

                            I love the friendliness of all of the staff! Everything about this complex is beautiful even the covers around the dumpsters haha. The parking isn’t great, but I understand that is out of your control.

                              Property Manager Response

                              4/9/2018

                              We are very happy to have provided you with such a positive experience! We really try and look at all parts of the community and make sure that residents are happy with all aspects of their home. Of course things that are within our control we will always try and ensure that it has a fresh, positive, and welcoming feeling for all of our residents and their guests. We always want our residents to be proud of their home. Please always feel free to come by our office and visit. We enjoy meeting with our residents, and not just to drop off rent or pickup a package.
                              Review Author Icon

                              65michelle

                              Resident 2018

                              4.3

                              3/28/2018

                              I have been a resident at The Retreat for 2 years and have no plans to leave unless I decide to purchase a house. The maintenance team (Jay & Martine) is wonderful and with quick turnaround times. For any problem I've encountered, the maintenance team has exceeded my expectation in getting the issue resolved, and in a timely fashion. Lastly but certainly not least, the office staff (Cori, Veronica, & Mashawnee) have been exceptional. They know most, if not all residents by name and the building and/or apartment number in which we live (impressive memories). They are like "family" to me and are so warm and welcoming to all of the pets. I appreciate the things they do to make us feel as though we are valued, as residents. For example, they cook and serve breakfast several times throughout the year. They also provide breakfast on-the-go for us as we are leaving early for work, host bingo, as well as pizza and movie nights. That's only some of the awesome things they do to show us they appreciate us. Overall, I would recommend The Retreat at The Woodlands, hands down!!

                                Property Manager Response

                                4/9/2018

                                We are so happy to read such a great review about Retreat at the Woodlands! The kind words, personal time you took to make such a thoughtful and heartfelt review is truly touching to our team. Retreat's team takes great pride in the community, and we understand that this is your home and not just another apartment community. Please continue to let our team know how we are doing, what we could do better, and how we can continue to make your time with us exceptional and memorable.
                                Review Author Icon

                                Current Resident 454637

                                Verified Resident 2016 - 2018

                                3.5

                                2/18/2018

                                Disgusting carpet complained before move-in & first told new carpet for apartment then leasing staff said no carpet approved. Move-in day carpet dirty also kitchen dirty, no light in oven,no light in microwave or oven hood lights (2). Had to provide my living room light&fan fixture & had to pay $50 for install. I asked the leasing agent ---- to come to apartment to witness all the issues upon move-in she said write it down. I am afraid I will be charged for the damages already occur before my move-in. Very disapponted in living here. ---------------------------, Apt. #337, 4400 college park drive,Woodlands,TX 77384

                                  Property Manager Response

                                  2/22/2018

                                  Verified Resident, thank you for taking the time to leave us feedback about your experience with us. Your comments- they only help us get better. We're always open to ideas on how to improve the community and your living experience. We take your evaluation seriously and would welcome the chance to speak to you about how together we can turn your experience into a positive one.
                                  Review Author Icon

                                  elimak

                                  Resident 2018

                                  5.0

                                  2/17/2018

                                  I am very happy to have the opportunity to write a review for this community. We lived at Retreat little over two years and we have had the best experience. The staff is marvelous Veronica,Mashwanee,Cory . Maintenance are very prompt on solving residential needs I am very pleased at the attention that has been given to me and my family . Y'all have made our transition a pleasant experience I thank each and one of you for being kind and friendly we loved our time at Retreat and will always recommend to others. Thank you Megi 2/1/18

                                    Property Manager Response

                                    2/22/2018

                                    We're happy you found our staff to be so supportive during your experience here at Retreat at the Woodlands. Our entire team thanks you for taking the time to review our community let us know about your time with us. We hope that you will continue to look back at your experience at The Retreat with fond memories. We wish you the best of luck on this next chapter in your life. Thank you again for your wonderful review, it is greatly appreciated by the entire team at The Retreat.
                                    Review Author Icon

                                    Current Resident 451892

                                    Verified Resident 2016 - 2018

                                    5.0

                                    2/10/2018

                                    My wife and I have lived here since May of 2016 - present. Everyone in the world complains about prices but let's be the complexes do the same thing. It is reasonable, great staff, awesome concierge, nice/clean units. Only knock would be parking in between buildings. We went from a "shared" parking area to the back where there is never an a race to get the best few spots. Highly recommend this place and this staff.

                                      Property Manager Response

                                      2/13/2018

                                      Thank you so much, we really appreciate your positive review! Long term residents, like yourself, lets us know that The Retreat is truly a home and not just another "apartment". It is our pleasure to do all that we can to make sure your home is a happy, comfortable, and memorable one. As always, please do not hesitate to visit our office if you have any questions. Thank you again for your residency.
                                      Review Author Icon

                                      Current Resident 443025

                                      Verified Resident 2017 - 2019

                                      5.0

                                      1/5/2020

                                      I have thoroughly enjoyed my stay at The Retreat in the Woodlands, and cant say enough about the staff and the efforts made to make this a home. One aspect to mention is they put in a small fenced in dog park area where the tenants can let their dogs off the leash and play with other dogs. I dont have a canine myself, but thought this was an extremely nice gesture.

                                        Property Manager Response

                                        1/24/2018

                                        Thank you so much, reviews like this gives us motivation and helps us ensure we are providing exceptional customer service. Our team truly enjoys our community and wants to ensure that you also continue to enjoy where you live. We always love to hear from our residents, so please do not hesitate to call, email, or visit our team. We look forward to your continued residency here.
                                        Review Author Icon

                                        Current Resident 435557

                                        Verified Resident 2017

                                        4.8

                                        12/29/2017

                                        After living in quite a few apartment complexes this is by far the best complex to live in. There is no noise, I feel safe, and it is well kept. It is a little on the pricy side but to me it is worth it.

                                          Property Manager Response

                                          1/2/2018

                                          Thank you so much, we really appreciate your positive review! Your feedback lets us know how we are doing, and if there is anything that we could be doing better. Please always feel free to stop by our office to let us know if you ever need anything. Again, thank you for your continued residency and review.
                                          Review Author Icon

                                          Current Resident 429087

                                          Verified Resident 2017

                                          3.7

                                          12/8/2017

                                          Retreat at the woodlands : Great place to live. I took the pool side view and I njoy my stay here.. I would definitely recommend this apartments............................ ...........................................................

                                            Property Manager Response

                                            1/2/2018

                                            Thank you for taking the time to leave a review for us at Retreat at the Woodlands. We're happy we could meet and exceed your expectations! Your feedback helps ensure that our team is doing the best that we can to ensure that you will continue to enjoy your time here with us. As always, please feel free to always let us know if there is anything that we can do for you. Thank you again for your residency.
                                            Review Author Icon

                                            seeareuhh

                                            Resident 2015 - 2017

                                            5.0

                                            11/3/2017

                                            My husband and I have lived here for the past 2-3 years and have nothing but positive stories about the complex and staff. They exceed expectations on all fronts. I highly recommend this apartment to anyone considering moving in the area.

                                              Property Manager Response

                                              11/7/2017

                                              We're so glad that we were able to go above and beyond your expectations! Long term residents, like yourself, shows us that Retreat is not just another "apartment community". Our community is a place people love to call home, and our team truly understands that this is your home and we want to do all that we can to make sure you are always proud to be here. Thank you so much for your positive review. As always, please feel free to come by our office or call us if you ever need anything.
                                              Review Author Icon

                                              Current Resident 392485

                                              Verified Resident 2017

                                              4.0

                                              9/6/2017

                                              We love The Retreat! Everyone is really friendly in the entire complex. The pool area is a great space to relax and grill out. We also love the gym. It has just about all you could need for an indoor work out. The only two things we have noticed is the parking and that the trash pick up is an additional mandatory cost per month (not included in rent price). Spaces are pretty tight for our medium sized suv and truck. I would definitely think about that when choosing an apartment in the complex. We didn't, so we have a garage right where we thought we could park. Other than that, the complex is very well managed.The apartment itself has a great location and is a wonderful community to live in.

                                                Property Manager Response

                                                9/8/2017

                                                Thank you for sharing your experience,, we really appreciate your feedback! Your feedback whether positive or not helps to make sure we are doing all that we can to provide a comfortable, happy, and pleasant community for all of our residents. I see that you have a few concerns in your review. We would love to meet with you and hopefully come up with a solution. Please feel free to call our office at 936-442-4400, or feel free to visit us in our office any time. We look forward to hearing from you soon.
                                                Review Author Icon

                                                Current Resident 383732

                                                Verified Resident 2015 - 2017

                                                3.7

                                                8/15/2017

                                                Management forgets to submit my maintenance requests. I've had to ask up to 3 times for something to be done about power shortages, broken water heater. I've had to go a full 1 1/2 day without hot water because of the management did not call the maintenance man to inform him of the problem. They do not have enough staff to take care of all the current residents requests and also show new clients around the property.

                                                  Property Manager Response

                                                  8/16/2017

                                                  Thank you for sharing your concerns. We are disappointed to learn of your experience here at Retreat at the Woodlands, but will take this opportunity to improve. Our residents come first and we would like to resolve this situation to the best of our abilities. In order to address your specific needs and concerns, please contact our office at 936-442-4400. We truly look forward to hearing from you soon and developing a solution.
                                                  Review Author Icon

                                                  Current Resident 398311

                                                  Resident 2017

                                                  4.8

                                                  7/31/2017

                                                  The is a great property. The staff are helpful and friendly and maintenance is handled in a timely manner. Would highly recommend this property to anyone looking for a quiet, well maintained complex.

                                                    Property Manager Response

                                                    8/1/2017

                                                    Thank you so much for your wonderful review. We appreciate you taking the time out of your day to let us know how we are doing. Reviews like this gives us motivation and helps us ensure we provide high-quality customer service. We hope you continue to enjoy your stay with us, and always feel welcome to share your compliments, concerns, and ideas.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1 Bath | 580 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    1 Bed, 1 Bath | 728 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    1 Bed, 1 Bath | 792 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Beds, 2 Baths | 1,040 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    2 Beds, 2 Baths | 1,147 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    3 Beds, 2 Baths | 1,436 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

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                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 12 reviews)

                                                    Noise

                                                    4.2

                                                    Grounds

                                                    4.4

                                                    Safety

                                                    4.4

                                                    Office Staff

                                                    4.4

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.7

                                                    Survey Scores N/A

                                                    Review Count

                                                    B+

                                                    Number of reviews in the past 365 days

                                                    12

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    91.67%

                                                    Manager’s Review Reply Time

                                                    A-

                                                    Average time to respond to reviews

                                                    3.08 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Car Charging Stations
                                                    • Garage
                                                    • Parking
                                                    Other
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Hardwood Floors
                                                    • Large Dog Friendly
                                                    • Pool/Hot Tub
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                                                    Leasing

                                                    The Retreat at The Woodlands Apartments offers renters the very best combo of location and lifestyle. Situated in Woodlands, Texas, not far from Houston. The Retreat at The Woodlands offers spacious apartment homes.
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                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3785

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 05/02/2020
                                                    Q: Is the W/D full size in small ome bedroom? I don’t want stacks.

                                                    Frequently Asked

                                                    How is Retreat at the Woodlands Apartments Rated?
                                                    Based on 235 number of votes by renters, Retreat at the Woodlands Apartments is currently rated 4.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Retreat at the Woodlands Apartments?
                                                    Retreat at the Woodlands Apartments is rated 4.4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Retreat at the Woodlands Apartments is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Retreat at the Woodlands Apartments?
                                                    Retreat at the Woodlands Apartments is rated 4.2 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Retreat at the Woodlands Apartments?
                                                    Retreat at the Woodlands Apartments is rated 4.4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Retreat at the Woodlands Apartments is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Retreat at the Woodlands Apartments?
                                                    Retreat at the Woodlands Apartments is rated 4.4 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 91.67% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 3.08 days to their community reviews in the past year.
                                                    Who manages Retreat at the Woodlands Apartments?
                                                    Greystar
                                                    What is the pet policy at Retreat at the Woodlands Apartments?
                                                    No pet policy available
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    April 2026

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                                                    Under New Management

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                                                    Retreat at the Woodlands Apartments is a 1,436 sq. ft. apartment in The Woodlands in zip code 77384. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Woodlands, Shenandoah, Spring, Road Spring, Magnolia, Tomball, Conroe, Porter, New Caney, Kingwood, Montgomery, Cypress, and Humble.