Eagle Harbor Apartments

Former Resident 640121

Resident • 2019 - 2021

Slum lords - worse apartment experience of my life -- ZERO STARS

Pros --Eagle Harbor Apartments are in the subarbs --close proximity to grocery stores, doctors' offices, fire station, neighborhood schools --small town --safe neighborhoods surrounding Eagle Harbor Apartments --Eagle harbor apartments is safe Cons --the apartment unit I rented was condenmable by county standards --the apartment unit should have been condemned --I feel like I was discriminated on based on income --discrimination is hard to prove in a court of law --the apartment unit caused me to be physically ill and the landlord refused to do anything about it --My physical illness was caused by damage to the carpets, big bug infestation, and bad ventilation etc --Their was a big bug infestation bc of damage to the carpets that were not caused by me and in order to resolve the big bug infestation, the carpet had to be replaced completely and so did the damaged fake tiled floors due to water damage etc--Their were over a thousand dollars worth of damages to the unit when I moved in and I filled out a repair sheet of everything and nothing was done. It actually cost me more to live at Eagle Harbor Apartments bc they are slumlords than if they were not. --I do not apperciate being treated as awful as I was by the staff at Eagle Harbor Apartments - it was very unacceptable and very unprofessional. --I would never recommend renting any apartments by the Breeden Corportion to my friends and family.

Current Resident 201695

Resident • 2021

Unfortunately my experience has not been good. I am still waiting for the issues to be resolve. The apt smell like dogs and it has causes my allergies to get out of control as I have allergies to dogs.

Former Resident 199002

Resident • 2012 - 2021

My experience was horrible I live in a ---- hole with actual ---- it was disgusting and no one did anything about it ( I reported it many times) the staff were horrible and from my time staying there they stole many things. Ps Rachel you’re a ----- ?? If you want to move here don’t

Current Resident 642544

Resident • 2019

The worst apartment / rental we have ever encountered . My husband And I are currently sitting in our rented garage on Christmas Eve in the freezing cold waiting for someone to assist us with out garage door. It suddenly on decided to absolutely stop working and will not Close and there is no Way to Close it manually . If we didn't have thousands of dollars worth in this garage we would just leave it. The maintenence supervisor received my message at 5:59 And did not respond until at 6:15 I finally said can you please tell us what to do and at that point he said to figure out the number to emergency. Which he refused to give me . This is just to add to the million of other complains we have encountered. We moved and the apartment was dirty not ready , we did not receive access to our mail for 21 days, our phone calls and requests are always pushed aside and I basically have to harass them to get them to answer any simple questions. The bill is not itemized and ends up being $200 extra for whatever reason they decide to make it that. I could do this all night long ! Don't do it!!

wakingdesign

Resident • 2018 - 2019

It is not luxury living. Everything is the cheapest possible stuff. Our dish washer wouldn't ever wash dishes, and maintenance told me dishwashers are not made to wash dishes, just sanitize. We had a problem with constant mold on our windows, and we were told that it is the Virginia climate. Really it's the cheap windows. There were puddles on the window seal almost every morning. We had mold on 2 pieces of furniture when we moved out. It was always humid in the apartment. Our water bills ranged from $175-$250 A MONTH. No one could ever give me an answer as to why it was so high. The complex manages the water bill, so they can charge you whatever they want. I spoke with the water company, and they thought our bills were WAY too high. Maintenance is a joke. We had water pour through the light above our shower 3 times before they actually did something about it. They got onto us for not contacting them earlier (which we did all 3 times). The office staff forgets to put in work orders and misplaced my move out paper work. When we moved in, they forgot to clean our apartment, so it was filthy! They did give us some money back for that. Make sure you mark every problem on your move in sheet. Our carpet had spots on it, but we were charged for them when we moved out. The "free" internet doesn't work very well. The pros are that it is a nice area, and we felt safe.

Current Resident 624608

Verified Resident • 2018 - 2019

Bedrooms are not large in size for furniture..very cramped and no linen closets. Also cable contract has not been updated to offer other options. Apartments are not sound proof... disturbing noises ...been reported since initial move-no improvement.

Current Resident 615721

Verified Resident • 2015 - 2019

Things could be maintained better for the price. It is stated that we have security from Guardus but I think since I moved in 4 years ago, I??™ve only seen them once maybe twice. I think the stairwells and common areas need to be checked and maintained more often. All in all, I feel comfortable living here but I just think for the price, the all around upkeep of amenities, common areas, & some maintenance issues could be better. I will say, they have new maintenance people now and it does seem to be handled more timely and with better quality.

Current Resident 615720

Verified Resident • 2018 - 2019

The staff is very helpful and friendly as well as maintenance. The apartments are very well kept and modern, and the area they are in is very convenient. Grocery stores, dining are either a walk away or a short drive.

Current Resident 612144

Verified Resident • 2018 - 2019

I've had no problems. The rates are extremely steep, but I didn't have any other real options when I moved back out here. Everything is nice and clean. The staff are friendly, the nearby businesses are wonderful, and the apartments are quite cozy.

Current Resident 612133

Verified Resident • 2018 - 2019

My experience since moving in has been nothing but pleasant and I am very pleased with my residency as of now. The neighbors are all very respectful and the staff is incredibly friendly when I take my rent check in every month. Thank you.

Current Resident 612132

Verified Resident • 2018 - 2019

It's been a great experience. The management is great along with the amenities and landscaping. a beautiful place to call home whether its temporary or you plan to renew your lease more than once. If you have any concerns, you always get a response in a timely manner and the management always looks out for you.

Current Resident 609397

Verified Resident • 2017 - 2019

Very nice quiet place to live. I love here in 2017 with my two children. It is so convenient to the grocery store and restaurants that we often walk on nice days. The property is dog friendly and they provide several areas with bags for convenient waste disposal.

Current Resident 605787

Verified Resident • 2018 - 2019

Very friendly staff, they are always helpful. Property is well maintained. I feel safe walking my dog and have met several of our neighbors. Impressed by the regular community activities. We have lived here for almost a year and have had no complaints. Any concerns are answered or addressed quickly. We enjoy living here, which we could not say about previous apartment complexes I have lived in.

Current Resident 605069

Verified Resident • 2014 - 2019

Please address the above issues on survey. Dog poop near entrances and sidewalks. Grass balled out around entrances. Dogs not on leashes and in the pool area. Dog owners not picking up poop. Breezeways dirty and bad stains from tenants putting out garbage 2 days early and it leaking around door ways. Tenants putting garbage out on holidays.

Current Resident 596171

Verified Resident • 2018 - 2019

Very Clean Grounds And Well Maintained Landscaping, Great 24hr Fitness Center And Movie Room. No Issues That Hasn't Been Addressed And Offered A Solution By Management Overall, A Great Living Experience So Far.

Current Resident 594872

Verified Resident • 2015 - 2019

Management does not care about you and the upkeep of your apartment is not the best at all. We've been living in this apartment for three or four years we would like it paint it but of course you would told her that will never happen so no matter how many years were here no appliances will be changed no apartment or no painting will be done

Current Resident 594855

Verified Resident • 2018 - 2019

The proterty and staff here are amazing! They allowed us to move in on a Saturday since The was the only day we were available and most apartments won??™t allow that! The staff are constantly checking in on there residents making sure we don??™t have and problems.

Current Resident 593409

Verified Resident • 2018 - 2019

The staff is very friendly and accomodating. There have been some instances where there has been noise pollution from guests of neighbors hanging around outside until 2 in the morning???but on the usual it is extremely quiet. The apartment is spacious for the price and the location is close enough to Newport News and Smithfield to do shopping or go to restaurants.

Current Resident 584206

Verified Resident • 2017 - 2018

I have enjoyed living at the property since moving in spring 2017. I very much enjoy the monthly socials, the convenience of grocery stores and restaurants in the town. I would definitely recommend the apartment to others.

Current Resident 582672

Verified Resident • 2018

High quality community and staff (aside from one staff member) low quality material in apartments. i can hear my neighbor stomping around above me, and I'm scared to open a cabnit because I'm afraid a piece of it will fall off.

Current Resident 573547

Verified Resident • 2018

Great apartment space and utilities. Pool is beautiful and there is a small gym and movie room. The staff is very friendly and helpful. The grounds are very clean and safe. Great apartment for animal lovers. Extremely close to gas stations, grocery store, and restaurants.

Current Resident 572666

Verified Resident • 2018

Great place to live, great ammenadies, knowdlegable staff, staff is very engaging and helpful, quiet community and comfortable living space./////////////////////////////////////////////////////

Current Resident 572005

Verified Resident • 2018

We have had a great experience with Eagle Harbor Apartments. The community is clean and quiet, and we love living in the Carrollton area. The staff (esp. Susan) are wonderful, and they work hard to make sure we have our needs met. We really enjoyed using the pool, sand volleyball court, and other amenities. All are kept up very well.

Current Resident 571058

Verified Resident • 2017 - 2018

I love it, everyone is very nice and even the neighbors are friendly. Each month they have activities at the clubhouse. Walking distance everywhere. The neighborhood is kept up. And they are dog friendly but the dog park could be bigger

Current Resident 571033

Verified Resident • 2012 - 2018

Maintenance staff is a regular issue that requires multiple trips to fix issues and in some cases never fix the issue. This complex is gradually getting run down due to poor upkeep and lack of attention by maintenance staff.