Eagle Harbor Apartments
D-
D-
Award Winner
220 Marsh Landing Drive, Carrollton, VA 23314

3.9

(166 Reviews)
$1,249 - $1,739/mo

Reviews

3.9 rating

166 total reviews

(

131 Verified

)

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Review Author Icon

Current Resident 571022

Verified Resident 2016 - 2018

1.7

11/14/2018

We absolutely love the eagle harbor apartments, the community is very safe and the office always has activities for adults and kids all year around. The property is well taken care of. The ladies in the office are sweet hearts.

    Property Manager Response

    11/16/2018

    Thank you for the review! We truly appreciate your comments. Is there a chance your star rating can be adjusted to match the fabulous experience reflected in your comments? If you need us we can be reached at 757-238-7010. Thank you!
    Review Author Icon

    Current Resident 559053

    Verified Resident 2018

    5.0

    10/18/2018

    Best apartment complex in hampton roadys and surrounding cities. Everything js great from the tenants to the maintenance to the people who work there. Nothing is perfect of course, but the people here are very helpful at making u feel at home and solving any concerns u might have. They really so take care of there tenants here. And the valet trash service is nice to have sometimes as well. Love this place! Would only move for more room.

      Property Manager Response

      10/20/2018

      Thank you so much for your kind words. Resident satisfaction is very important to us so your review made our day!!! Please let us know if there's anything we can do to help you continue to enjoy your home. 757.238.7010 eagleharbor@thebreedencompany.com
      Review Author Icon

      Current Resident 555921

      Verified Resident 2017 - 2018

      4.7

      10/15/2018

      My experience has been good. Was quite noisy in the summer being by the pool. And sometime at night during the week. With people playing loud music. Other than that occasionally and the spiders and webs in the stairwell. Other than those couple things it is great living, friendly staff , and great ammenities.

        Property Manager Response

        10/16/2018

        Thank you for the review! We do our best to provide a great community to call home! If there are items we can help with please do not hesitate to let us know. We can be reached at 757-238-7010. Thank you for calling Eagle Harbor home!!
        Review Author Icon

        Current Resident 555573

        Verified Resident 2016 - 2018

        5.0

        10/14/2018

        My wife and I was married in September 2016. We had visited Eagle Harbor with our daughter before we were married. We really liked what we saw. We decided to apply and were approved. We have lived here for 2 years now and can truly say that we have nothing to really complain about. The neighborhood is peaceful and inviting. The staff that we have encountered have been professional and polite. We feel safe here.

          Property Manager Response

          10/16/2018

          Thank you so much for your kind words. Resident satisfaction is very important to us so your review made our day!!! Please let us know if there's anything we can do to help you continue to enjoy your home. 757.238.7010 eagleharbor@thebreedencompany.com
          Review Author Icon

          Kia_R

          Resident 2017 - 2018

          1.7

          9/27/2018

          Stay away!! Has been through multiple management and each set gets more incompetent as it goes along. Currently, the management's customer service is poor. They treat you like an inconvenience, don't follow through on promises and are never available. Once they don't like you, they make your experience living there a living hell, all because you request they do something about the "riff raff" that are allowing to move in. Current residents are afraid to walk outside at night, any given night you can ride through the area and hear loud music and marijuana. The safety issue has become so bad that the manager has a personal relationship with the local sheriffs office who have to patrol there often. Now you would think they would be concerned about losing good residents due to this, but instead they choose to harass you about water accidentally being leaked off of your balcony. These are all true accounts and I have emails and texts to back them up. I wish I had never moved here! I did my one year lease and am officially gone as of this week. Good riddance!

            Property Manager Response

            9/29/2018

            We are very sorry that you have had a negative experience. We have a very steady management staff that has not changed in well over a year, so we are very upset that you have not received great customer service from our team. Please contact us at 7572387010 so we can discuss your concerns and make things right. Thank you
            Review Author Icon

            Current Resident 544749

            Verified Resident 2017 - 2018

            4.7

            9/18/2018

            I am very pleased as a resident here and have no reservations about continuing my stay a while longer. The staff is friendly and easy to talk to. My problems are always solved rather quickly and someone always follows up to make sure I??™m pleased with the service. My stay here has been simply amazing and meets my expectations of what an apartment community should be.

              Property Manager Response

              9/20/2018

              Thank you for the kind words! We love providing a home for our residents, and we are so glad you enjoy yourself as a member of the community! If you need anything, please feel free to reach out to us at 757-238-7010 or eagleharbor@thebreedencompany.com .
              Review Author Icon

              Current Resident 543796

              Verified Resident 2015 - 2018

              3.3

              9/16/2018

              Well overall. Dog park could be larger and landscaping has deteriorated recently but the value of the apartment and amenities is well worth the price. The property holds up well against flooding and is located and a very good spot to access different areas of the region.

                Property Manager Response

                9/18/2018

                Thank you for the review! We really appreciate any and all feedback. We are working with the landscape company to improve on the maintenance of the grounds. We appreciate your patience as they address those items. Please let us know if we can help in any way with your home here at Eagle Harbor! We can be reached at 7572387010 or eagleharbor@thebreedencompany.com.
                Review Author Icon

                Current Resident 527833

                Verified Resident 2016 - 2018

                5.0

                8/15/2018

                We moved in on the 28th of July in 2016 and the apartment was very clean and smelled wonderfully fresh. The carpet had been cleaned and the kitchen was spotless with everything we needed to cook our foods and store them. The apartment is everything we need to live comfortably and we feel safe here. We love it!!

                  Property Manager Response

                  8/17/2018

                  Thank you so much for your kind words. Resident satisfaction is very important to us so your review made our day!!! Please let us know if there's anything we can do to help you continue to enjoy your home. 757.238.7010 or eagleharbor@thebreedencompany.com .
                  Review Author Icon

                  Current Resident 527822

                  Verified Resident 2018

                  5.0

                  8/15/2018

                  From the time we came to look at the apartments to today, everyone has been very friendly. The grounds are keep very nice and I enjoy getting to walk my dog around the complex. The apartment itself is very well built and laid out. The amenities are great and the neighbors are pleasant to live around.

                    Property Manager Response

                    8/17/2018

                    Thank you! We always encourage feedback from our residents and your feedback is especially nice! We sincerely appreciate you taking the time to review Eagle Harbor and will do our very best to keep you happy! Should you need anything, please feel free contact us. 757.238.7010 or eagleharbor@thebreedencompany.com
                    Review Author Icon

                    Current Resident 527796

                    Verified Resident 2017 - 2018

                    3.0

                    8/15/2018

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                      Property Manager Response

                      11/3/2018

                      Thank you for the review. We'd love the opportunity to earn a higher rating from you! Can you please contact us at 757-238-7010 and let us know what we can do to improve? Thank you!
                      Review Author Icon

                      Current Resident 515140

                      Verified Resident 2017 - 2018

                      4.7

                      7/18/2018

                      I love the community around Eagle Harbor! The schools in this area are the best! The staff are amazing and are always willing to help out! The pool and the gym are my favorite part of Eagle Harbor! I love living in the country/ city!

                        Property Manager Response

                        7/21/2018

                        Thank you so much for the stellar review! We are happy that we can provide a great home for you, and we hope that we can continue to live up to your expectations. If you need anything, please let us know at 7572387010. Thank you!
                        Review Author Icon

                        Current Resident 514701

                        Verified Resident 2018

                        5.0

                        7/17/2018

                        I??™ve been living there for three years now it??™s very clean very quiet Excellent management I Harley recommend it . The staff members very respectful and professional It??™s a very quiet area and close to everything And cable Internet free It??™s a luxury apartment ................................

                          Property Manager Response

                          7/18/2018

                          Thank you so much for the great feedback! We are so happy that you enjoy your home with us. If you need anything, please let us know at 757-238-7010. We hope you continue enjoy your home with us for many years to come!
                          Review Author Icon

                          Current Resident 512106

                          Verified Resident 2010 - 2018

                          5.0

                          7/11/2018

                          Everything has been satisfactery; I would like to have had help in maintaining my carpet though. It is very light and shows the soil; I had to pay to have it ccleaned. If I had moved, this unit would have been rented many times and the carpet would have been cleaned or replaced. I am 96 and so far have been able to manage here nicely.The garbage pickup right in the hall is a very wonderful help. Any unnecisary noises (dogs barking) have been taken care of.

                            Property Manager Response

                            7/17/2018

                            Thank you for the review! We are more than happy to help you get in touch with our carpet cleaners who give our residents discounted rates. If you need anything please do not hesitate to give us a call at 757-238-7010. Thank you!
                            Review Author Icon

                            Current Resident 511639

                            Verified Resident 2018

                            4.3

                            7/10/2018

                            Like I have said, we have enjoyed the whole apartment experience. Eagle Harbor has been just a reclaxing lovely place to live. The office and matience staff have been very helpful and kind. Neighbor is great. Police always patrolling makes us feel super safe. Grounds are well kept. People neighbors all very nice. We love it here.

                              Property Manager Response

                              7/17/2018

                              Thank you so much for the kind words. We are very glad you enjoy your home here at Eagle Harbor! If you need anything, please let us know at 757-238-7010. Thank you!
                              Review Author Icon

                              Current Resident 511618

                              Verified Resident 2018

                              4.8

                              7/10/2018

                              Very clean and well maintained apartment. Large living room dining area and nice patio. Pool is very nice and workout center is decent. Super quiet where I live n .i've had no problems so far! Short drive over James bridge n your in high shopping n dining area with plenty to do.

                                Property Manager Response

                                7/17/2018

                                Thank you so much for your review! We are very glad you enjoy your home at Eagle Harbor! If you need anything, please give us a call at 757-238-7010. Thank you!
                                Review Author Icon

                                Current Resident 499351

                                Verified Resident 2015 - 2018

                                2.8

                                6/12/2018

                                It's best feature is it's convenient location in the Hampton Roads area in general. With a newly renovated Food Lion and a newly built Rite Aid within walking distance makes the location even better. On the downside, the cost for that convenience is rather steep, especially when you look at the price per square footage of what you're actually getting. Also, a lot of the apartments are much older builds with older appliances, fixtures, etc. On the positive side, the staff is very friendly and courteous and the pool and clubhouse is really nice and well maintained. Overall, I'd give it a 3 out of 5 star rating.

                                  Property Manager Response

                                  6/18/2018

                                  Thank you for the review! While we understand that the concept of "newer is better" is often the rule of thumb, we pride ourselves on our amazing service for our residents. The value in our community lies with the people that are here to repair and maintain your home and those here to handle any issues that arise. If there are appliances not functioning, please contact us at 7572387010 and we would be happy to address those for you. Thank you!
                                  Review Author Icon

                                  Current Resident 498742

                                  Verified Resident 2017 - 2018

                                  3.3

                                  6/11/2018

                                  My neighbors are very noisy, with loud thumping, hard walking, sounding like they are coming through the floor. I??™m not satisfied as this wakes me up & keeps me up. Therefore I??™m not sure as to whether or not I??™m going to renew my lease.

                                    Property Manager Response

                                    6/18/2018

                                    Thank you for your feedback. We are very sorry your neighbors seem to be causing a disturbance for you. If you can please contact us at 757-238-7010 we can try to get this resolved for you or explore options to improve the situation including options for other locations that might be better. Thank you!
                                    Review Author Icon

                                    Current Resident 491050

                                    Verified Resident 2017 - 2018

                                    4.3

                                    5/22/2018

                                    Great experience so far. Lots of community amenities available, very modern apartments and reasonable pricing. My wife and I especially enjoy the pool on hot summer days. Also, we take advantage of the very dog-friendly atmosphere at Eagle harbor. I would definitely recommend these apartments to anyone looking for residency in the Carrollton area.

                                      Property Manager Response

                                      5/23/2018

                                      Thank you so much for your kind words! We truly appreciate the feedback, and we hope we can continue to help you have an enjoyable place to call home. If you need anything, please let us know at 7572387010. Thank you!
                                      Review Author Icon

                                      Current Resident 489854

                                      Verified Resident 2017 - 2018

                                      4.2

                                      5/19/2018

                                      My husband moved into this apartment complex a few years ago, and I joined him last year. The staff here is very nice and as helpful as they can be when you have a problem. The main areas are always well landscaped and cared for. The maintenance staff is quick and efficient when you have a serious issue, but you might not have an issue resolved if it??™s not considered a high priority.

                                        Property Manager Response

                                        5/21/2018

                                        Thank you so much for the feedback. We strive to address all service needs as quickly as possible. As the temperatures rise, we do have to put top priority on a/c concerns. Please rest assured we will address all needs for you in the quickest manner we can. If there are any outstanding items we can take care of for you, please contact us at 757-238-7010 and we can get to them asap for you. Thank you!
                                        Review Author Icon

                                        Current Resident 489462

                                        Verified Resident 2018

                                        5.0

                                        5/18/2018

                                        All staff has been friendly and professional. The apartment was very clean when we moved in and just as we expected from looking at the model. We are very happy living here! Nice and quiet community. And our boys love the playgrounds, ponds, and pool!

                                          Property Manager Response

                                          5/21/2018

                                          Thank you very much for the review! We are so glad you enjoy your home at Eagle Harbor. If you need anything, please do not hesitate to reach out to us at 757-238-7010. Thank you!
                                          Review Author Icon

                                          Current Resident 477709

                                          Verified Resident 2014 - 2018

                                          3.7

                                          4/18/2018

                                          Good interactions with staff all around. Maintenance Staff take a while to fix some problems in apartment, but are mostly timely in responding. Staff are friendly. Neighbors are friendly and apartment is dog-friendly.

                                            Property Manager Response

                                            4/20/2018

                                            Thank you so much for the feedback! We truly aim to provide the very best in customer service for all of our residents. We are working diligently with a new maintenance supervisor to improve on maintenance response times and efficiency. Please keep us updated on how this improves for you. If we can help in any way, please let us know at 757-238-7010. Thank you!!
                                            Review Author Icon

                                            Current Resident 475961

                                            Verified Resident 2015 - 2018

                                            3.3

                                            4/13/2018

                                            In 2015 when we moved in we were feeling as if we lived in one of the vacation resorts you see on HDTV. Now almost 3 years later, no updates and we seem stuck in a time warped apartment. It's time to upgrade these apartments starting with mine.

                                              Property Manager Response

                                              4/16/2018

                                              Hello and thank you for the review. We are glad that your home started off as a resort feel for you, and we are concerned that you have items that are not meeting your standards. If you can please reach out to us at 757-238-7010 we would be happy to discuss any areas of concern you have. Thank you!
                                              Review Author Icon

                                              Current Resident 463178

                                              Verified Resident 2016 - 2018

                                              5.0

                                              3/11/2018

                                              It??™s been a great living experience, with very helpful staff. Very accommodating to the needs of the renters. If I ever have any question of a problem arises, the staff is quick to solve the problem at hand. I??™ll be renewing my leases for a second time.

                                                Property Manager Response

                                                3/12/2018

                                                Thank you so much for the review! We are very glad you enjoy your home at Eagle Harbor! We are here if you need anything. Please let us know at 757-238-7010 if we can be of assistance. Thank you!
                                                Review Author Icon

                                                Current Resident 461579

                                                Verified Resident 2018

                                                4.5

                                                3/7/2018

                                                Everyone has been friendly in the office and very helpful. My son and I love our living space it??™s perfect for the two of us and it??™s very affordable for me as a single mother. The two bedroom two bath is cozy. I did have an issue with my kitchen sink when I moved in and the office had it taken care of at a timely manner. I would recommend this apartment complex to family and friends.

                                                  Property Manager Response

                                                  3/8/2018

                                                  Thank you so much for the review! We are happy to help in any way we can. Please let us know at 757-238-7010 if you need anything. Thank you!
                                                  Review Author Icon

                                                  Dave_M249

                                                  Resident 2017 - 2018

                                                  1.0

                                                  3/4/2018

                                                  Absolutely the worst complex, management and maintainance out of any place I've lived. They are rude, incompetant and unprofessional. Units are over priced for the ---- quality of appliances. 90 percent of the neighbors are rude and loud but management refuses to do anything about it. Not only do they not address the issues, they simply say sorry and theyll look in to it and then try to get you to forget how much you hate living there. If something breaks it will take them weeks to months to come out and even when they do they don't fix the problem. I still have a front door that has been broken since July of 17, contacted then multiple times and nothing. We ended up making it work on our own. People who don't live here and aren't visiting anyone use the pool and no one checks on who these people are. If you're looking for a place to get screwed over every month, this is the place for you. And if you get ------ neighbors you better be ready to deal with it on your own because this --- backwards place won't do a thing about it. This place gets 0 stars and I wouldn't recommend it to anyone at all, ever, for any reason. And to the management. Don't even bother responding to this because there is not a single thing you could do to make living here even remotely worth it.

                                                    Property Manager Response

                                                    3/7/2018

                                                    We're sorry you're having a negative experience as customer service is important to us. We would like to hear your concerns and assist you. Please contact the management office directly so that we can rectify your issues.We are available Monday-Friday 9:30-5:30, at 757.238.7010 or email us at eagleharbor@thebreedencompany.com.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    The Retreat

                                                    1 Bed, 1 Bath | 800 sq. ft.

                                                    $1,249 - $1,299

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    The Hideaway

                                                    2 Beds, 2 Baths | 1,000 sq. ft.

                                                    $1,460 - $1,510

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    The Refuge

                                                    3 Beds, 2 Baths | 1,250 sq. ft.

                                                    $1,689 - $1,739

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

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                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

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                                                    Community epIQ Grade

                                                    D-
                                                    D-

                                                    Renter Ratings

                                                    C

                                                    Review Ratings (from 1 reviews)

                                                    Noise

                                                    3.0

                                                    Grounds

                                                    5.0

                                                    Safety

                                                    1.0

                                                    Office Staff

                                                    1.0

                                                    Maintenance

                                                    1.0

                                                    Neighborhood

                                                    5.0

                                                    Survey Scores N/A

                                                    Review Count

                                                    F

                                                    Number of reviews in the past 365 days

                                                    1

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $400. Fee: $400. Rent: $35. Restrictions: Most dog breeds are welcome, excluding only those with typical aggressive tendencies (service animals are an exception). Please call for breed restrictions.. Pet Limit: 3. Comments: 3 Pet Max - Allow up to three pets in all apartments.$35.00 monthly pet rent for one pet, $10.00 additional for second, and $10.00 additional for a third. A recent veterinarian record is required showing that all Immunizations are up to date.
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                                                      More Info
                                                    Other
                                                    • 24-hour management availability
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Playground
                                                    • Pool
                                                    • Sundeck
                                                    • Volleyball Court
                                                    Show Less
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                                                    Leasing

                                                    Welcome home to Eagle Harbor Apartments, a residential community featuring 1-, 2- and 3-bedroom apartments in Carrollton, VA. Spacious apartment layouts and community amenities, along with exceptional service and an ideal location within close distance to shopping, dining and entertainment options, make Eagle Harbor Apartments the community to live.
                                                    Show Less

                                                    Leasing Options

                                                      • 12 months

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Saturday: 09:30 AM - 05:30 PM
                                                    This community is managed by

                                                    The Breeden Company

                                                    D+
                                                    D+
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Eagle Harbor Apartments Rated?
                                                    Based on 166 number of votes by renters, Eagle Harbor Apartments is currently rated 3.9 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Eagle Harbor Apartments?
                                                    Eagle Harbor Apartments is rated 5 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Maintenance: Eagle Harbor Apartments is rated 1 out of 5 stars for maintenance by renters, which is considered poor. This means that some residents have expressed frustration with the speed, responsiveness and/or effectiveness of addressing maintenance-related issues, which may negatively impact their living experience.
                                                    What are noise levels like at Eagle Harbor Apartments?
                                                    Eagle Harbor Apartments is rated 3 out of 5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    How safe is Eagle Harbor Apartments?
                                                    Safety: Eagle Harbor Apartments is rated 1 out of 5 stars for safety by renters, which is considered poor. That safety rating suggests residents have concerns about safety at the complex and that steps are needed to reduce potential risks.
                                                    How satisfied are residents with the neighborhood?
                                                    Eagle Harbor Apartments is rated 5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Eagle Harbor Apartments?
                                                    Staff: Eagle Harbor Apartments is rated 1 out of 5 stars for staff by renters, which is considered poor. This means that some residents have expressed concerns with the friendliness, responsiveness, and/or helpfulness of the on-site team during their interactions with the community.
                                                    Who manages Eagle Harbor Apartments?
                                                    The Breeden Company
                                                    What is the pet policy at Eagle Harbor Apartments?
                                                    Dogs Allowed
                                                    Deposit: $400
                                                    Fee: $400
                                                    Rent: $35
                                                    Restrictions: Most dog breeds are welcome, excluding only those with typical aggressive tendencies (service animals are an exception). Please call for breed restrictions.
                                                    Pet Limit: 3
                                                    Comments: 3 Pet Max - Allow up to three pets in all apartments.$35.00 monthly pet rent for one pet, $10.00 additional for second, and $10.00 additional for a third. A recent veterinarian record is required showing that all Immunizations are up to date.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Eagle Harbor Apartments

                                                    April 2026

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                                                    Eagle Harbor Apartments is a 800 - 1,250 sq. ft. apartment in Carrollton in zip code 23314. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,249 - $1,739. Nearby cities include Smithfield, Newport News, Suffolk, Hampton, Portsmouth, Windsor, Yorktown, Poquoson, Norfolk, Zuni, Chesapeake, Spring Grove, and Hayes.