4.9
3% off base rent for Active Duty Military Discount! *Availability On Our Website Is Accurate. 1 or 2-Bedrooms, Only. No studios or 3-bedrooms.
4.9 rating
307 total reviews
(
241 Verified
)
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Summarized by generative AI from text of customer reviews
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Updated Review
Current Resident 1273308
Verified Resident • 2025
5.0
2/17/2025
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2/17/2025
Current Resident 1313108
Verified Resident • 2024 - 2025
5.0
1/30/2025
The best place to live in Norfolk!
I checked out multiple apartments before I moved here. This was the cleanest by far and it's not even expensive. The staff is amazing, with their helpfulness and kindness. They are organising activities to make the community even friendlier. One thing I found disturbing is the noise level coming from the cars at Monticello Avenue. Otherwise I am very happy with everything.
1/31/2025
Current Resident 1311817
Verified Resident • 2024 - 2025
4.7
1/21/2025
My apartment experience has been phenomenal. The staff is very friendly. Packages are delivered directly to my unit or stored securely in the front office, which is a vast improvement from my past apartment that had a very chaotic package room. Parking is covered, gated, and attached, which was a huge factor in helping me narrow down my apartment search. My floor plan is very intuitive and maximizes efficiency of space. Lots of natural light too. Courtyard with the pool is beautiful! I rarely hear my neighbors. My only complaint is sometimes that trains nearby are loud, but I learned that this is an issue for all apartments in this area.
1/22/2025
Current Resident 1307925
Verified Resident • 2024 - 2025
5.0
1/5/2025
Absolutely wonderful building. Staff is so helpful and friendly. Building common spaces are kept clean and are well maintained. The location is perfect and in walking distance to almost any daily needs like grocery store, bars and restaurants, gym, and nice areas to walk. 10/10
1/6/2025
Updated Review
megdockweiler@gmail.com
Resident • 2021 - 2024
4.8
1/4/2025
Resident Review
Element has forever set the bar for the best apartment experience. I was honestly sad to have moved, but Element has been exceptional in all aspects. The apartment itself was well-maintained, updated and has a ton of amenities. But what truly stood out was the staff! Janice, Harley, and Johnny were top-notch. They provided exceptional service. They are extremely kind, personable, and were very quick to respond to any request or issue I had. If you considering on moving here, I would definitely recommend it!
1/6/2025
Updated Review
Current Resident 1098020
Verified Resident • 2022 - 2024
5.0
12/19/2024
Janice and Harley a very friendly and professional! They know you and your family by name not just by your apartment number like other communities. They take pride in where we live, always clean and smells so nice in the halls. We have events provided to us by them, it's them showing their appreciation for us as residents. Until I need something bigger, I will remain here!
12/20/2024
Current Resident 316871
Resident • 2023 - 2024
5.0
12/19/2024
Home away from home
The Element is outstanding! The apartment units are spacious, well-maintained, and feature high-quality appliances with thoughtful layouts. Janice, Harley, Karen, Jonny, and Alicia are exceptionally professional and responsive, showing genuine care for residents’ needs. The amenities, including the pool, gym, and community spaces, are top-notch and consistently clean. The location is also incredibly convenient, with shops, restaurants, and dog parks all within walking distance. It’s truly a great place to call home— I highly recommend it!
12/19/2024
Current Resident 1299504
Verified Resident • 2023 - 2024
4.7
12/3/2024
This is an amazing complex. the amount of hands-on care and attention to detail is truly amazing from the staff here. I recommend this apartment to everyone in my workplace as this has been my best experience in Norfolk so far.
12/4/2024
Current Resident 391387
Resident • 2024
5.0
11/12/2024
Could Not Be Happier!
Being military, I have lived in several places, and certainly a lot of apartments. This has by far been the best experience. From the first time I contacted the complex for information, through move-in, and my time here so far, has been above and beyond. The employees have been so responsive and engaged. They understand military life. They have really nice amenities that are modern, clean and smell good! I could not see an apartment before I moved-in because they were full when I came, but when I arrived, my apartment was clean and lovely. It looked just like the photos! I arrived in the late evening when they were closed, and with the information they provided, arriving on my own was easy and seamless. I dread the day I am transferred away and have to shop/live somewhere else.
11/13/2024
Prospective Resident 1293323
Verified Prospect • Visited 2024
5.0
11/10/2024
Amazing! Outstanding! Janice was phenomenal and thorough! Was very patient answering our questions and clarifying information and making sure we understood everything. Would definitely recommend the Element! Love the people and the community! Beautiful apartment and amenities.
11/12/2024
Brandon_W452
Resident • 2021 - 2024
5.0
11/2/2024
The BEST Apartment and Management Team EVER!
The Element at Ghent is the BEST apartment I have ever lived at. The management team is even more incredible than the beautiful apartments and recreational spaces. If you are lucky enough to get an apartment space here, take it right away! Very well built building, in a great neighborhood, and secure parking garage.
11/4/2024
Updated Review
Current Resident 1270948
Verified Resident • 2024
4.7
10/19/2024
Everyone that works here is always so friendly and helpful. I immediately felt welcomed. Whenever I have a problem it is immediately resolved in a professional manner. I have no regrets about choosing to live here.
10/21/2024
Ecbustamante
Resident • 2023 - 2024
4.8
9/25/2024
Great place to live! The apartment was good and so were the amenities, e.g. the gym, pool, lounge area with a pool table. Any issues we had regarding maintenance were taken care of promptly. The areas like the lounge, hallways, etc were always very clean. Harley and Janice made the experience special with the effort they put into the residents. They are always friendly and helpful. The events they put on for the residents are great. Overall, would recommend!!
9/26/2024
Former Resident 332590
Resident • 2023 - 2024
4.8
9/21/2024
Great staff and great amenities!
The Element is a great place to live! The staff are always helpful and go out of their way to make you feel at home. The common spaces are always clean and fun to use. The maintenance team is extremely efficient and fulfills requests within 24 hours, and usually even within a few hours. Thoroughly enjoyed my time living at the Element, and all my friends are always jealous of where I get to live!
9/23/2024
Current Resident 321213
Resident • 2021 - 2024
5.0
9/23/2024
Amazing, amazing, amazing!
I have lived in this apartment complex for over three years now. One of the biggest reasons that I continue to renew my lease here is because of the management I cannot overstate how amazing they are. They are so responsive to any issue and any small issue for maintenance is quickly resolved. Everyone on the management team and the maintenance team is so incredibly friendly. I personally find that the apartment complex is big enough to have all the amenities one could want, but it is small enough that the management and the maintenance people know your face, recognize you, and know who lives in which unit. You are not just a random unit number to management. Cannot recommend this place enough!
9/24/2024
Current Resident 76127
Resident • 2022 - 2024
5.0
8/27/2024
Wonderful building with excellent amenities and top-notch staff
This building has a great location on the edge of Ghent and within walking distance of downtown Norfolk. The building offers a variety of well-kept amenities including a spacious lounge, full gym, and pool. The team of Harley, Janice, John, Karen, and Alecia make you feel at home and are quick to address any concerns. Any maintenance issues I had were handled quickly and they followed up on the completed work. This apartment has a great sense of community with social events offered on a monthly basis. I strongly recommend this apartment. If I return to Norfolk, I will check their availability. Juan S.
8/28/2024
Current Resident 1273895
Verified Resident • 2024
5.0
8/21/2024
My move in experience and experience overall at this complex has exceeded my expectations. I am so glad I chose to live at Element. From my first inquiry, I was met with enthusiasm and kindness which made moving to a new place much easier.
8/22/2024
Current Resident 1272202
Verified Resident • 2024
5.0
8/13/2024
I have had an amazing experience so far. The two property managers are extremely welcoming and helpful, and the maintenance worker is quick, efficient, and professional. The resident events put together by the property managers are great way to meet neighbors and make the community feel cozier.
8/14/2024
Current Resident 1270490
Verified Resident • 2023 - 2024
4.8
8/6/2024
Out of all the apartments I have experienced, I would say staying here at the element is by far the BEST !!!! The staff makes me feel like family and not a tenant and that means everything!I would highly recommend The Element to everyone!!!
8/7/2024
Current Resident 1261476
Verified Resident • 2023 - 2024
4.8
7/14/2024
Great building! Clean, modern, good amenities. The property managers (Harley and Janice) are both absolutely amazing - so nice, responsive, and helpful on everything. Johnny (maintenance) is very quick, professional, and effective. Community events (~once a month) are great too - free food, and we've made friends through them. Highly recommend the Element!
7/15/2024
Updated Review
Current Resident 1253374
Verified Resident • 2023 - 2024
5.0
6/23/2024
Living at Element has been spectacular. The building management is excellent. Janice and Harley are responsive, friendly, kind, and diligent. The grounds are always kept clean and the building and units are very well maintained. The amenities are also great. I'm moving away for work reasons, but if I return to Norfolk, Element will be the first place I look to move back to!
6/24/2024
Updated Review
Current Resident 598992
Verified Resident • 2016 - 2024
5.0
6/14/2024
The Element at Ghent is a well managed property with a secure fob-entry system and gated parking garage. You'll love the beautiful courtyard with pool, lounging spaces and grills. Additionally, the gym, Clubhouse and business center add additional, desired amenities. The leasing staff and maintenance crew are uber friendly and efficient. The leading staff offers fun monthly events making it easy to meet your neighbors.
6/14/2024
Former Resident 30497
Resident • 2023 - 2024
5.0
5/18/2024
Great Apartment Community
Great apartment community in a safe and high-end location of the Ghent district of Norfolk. Close to restaurants bars Granby Street downtown nightlife. Very clean very well managed. Management is very attentive to detail. Live there for year and a half and loved it. Clean fresh apartments and layouts. Secure garage Building. Clean and up-to-date new weight room, pool game room and business center. Great place to live.
5/20/2024
Melaniew30534@gmail.com
Resident • 2023 - 2024
5.0
5/17/2024
The most amazing community
This complex is absolutely amazing. From the staff to the amazing amenities, you will absolutely fall in love with this place. The apartments are absolutely beautiful, and Janice & Harley who work in the front office, are the most amazing people ever. They go above and beyond for their residents, and truly care. If i could give more than 5 stars, i would.
5/20/2024
Updated Review
Current Resident 1032711
Verified Resident • 2022 - 2024
3.8
4/28/2024
Great apartment building. Great staff who are always available to help. Amazing location and I love all the amenities that are included. Homey apartments and great overall upkeep. Johnny the maintenance guy is the best!
4/29/2024
Palladium
1 Bed, 1 Bath | 611 sq. ft.
See Floor Plan Details
Argon
1 Bed, 1 Bath | 685 sq. ft.
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Gallium L
1 Bed, 1 Bath | 880 sq. ft.
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Gallium XL
1 Bed, 1 Bath | 919 sq. ft.
See Floor Plan Details
Gallium
1 Bed, 1 Bath | 720 sq. ft.
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Iridium
2 Beds, 2 Baths | 1,093 sq. ft.
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Cobalt XL
2 Beds, 2 Baths | 1,132 sq. ft.
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Cobalt
2 Beds, 2 Baths | 1,102 sq. ft.
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 46 reviews)
Noise
4.8
Grounds
5.0
Safety
4.9
Office Staff
5.0
Maintenance
5.0
Neighborhood
5.0
Survey Scores (from 138 surveys)
Post-Tour Survey
4.8
Move-In Survey
5.0
Maintenance & Support Survey
5.0
Lease Renewal Survey
4.9
Review Count
Number of reviews in the past 365 days
46
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
0.46 days
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Element at Ghent is a 611 - 1,132 sq. ft. apartment in Norfolk in zip code 23517. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Portsmouth, Chesapeake, Virginia Beach, Hampton, Carrollton, Suffolk, Poquoson, Newport News, Yorktown, Smithfield, Windsor, Hayes, and Gloucester.