4.9
3% off base rent for Active Duty Military Discount! *Availability On Our Website Is Accurate. 1 or 2-Bedrooms, Only. No studios or 3-bedrooms.
4.9 rating
307 total reviews
(
241 Verified
)
Trending topics in reviews
Summarized by generative AI from text of customer reviews
Sort:
Current Resident 774921
Verified Resident • 2020
4.5
7/7/2020
It has been a great experience thus far staff is excellent. I appreciate the fact that My maintenance concern was addressed in a prompt manner. I appreciate the friendly and efficient service. Great community.
7/10/2020
Brit_C
Resident • 2019 - 2020
4.8
5/1/2020
The team in the office are wonderful people - they are not the typical building office staff. They are personable & caring. They also go over and above with little details throughout the year - planed holiday parties for the building, dinners for the tenants. They absolutely make living here a job & easy. Highly recommend, you'll be in good hands. Plus, the apartments are new and well-maintained due to the high quality maintenance staff. And the common areas are always clean and put together! In my experience of renting, this is never the case.
5/1/2020
Current Resident 759163
Verified Resident • 2019 - 2020
4.5
4/12/2020
The element at Ghent is a great apartment complex! The staff is very nice for the most part but rent is ridiculous. Elevators work here and there. the amenities are the best part of the apartment complex.
4/13/2020
Current Resident 754610
Verified Resident • 2020
5.0
3/22/2020
Very nice apartment in a very nice area. Bunch of restaurants and just a few blocks from central Ghent. Me and my roommate moved in during the Corona virus craziness so we haven't been able to really use any of the amenities but they look great. However, I will say that some of the layout of doors and lights are little awkward and the living room and bedrooms do not have lights. But easy fix with some lamps.
3/23/2020
Current Resident 745062
Verified Resident • 2019 - 2020
5.0
2/16/2020
great community aspect with lots of socials. staff is friendly and prompt. residents are courteous and the community is trustworthy. great amenities in the complex including a clean gym and spacious common room
2/17/2020
Current Resident 742606
Verified Resident • 2017 - 2020
5.0
2/6/2020
Janice, Harley and John are the best! They are always enthusiastic, friendly and caring. We will miss them the most when we move of here. Amazing facilities and very good maintenance. The best community to live in Ghent!
2/7/2020
Current Resident 738671
Verified Resident • 2020
4.8
1/23/2020
Great responsiveness to your needs, amenities and services and a convenient location. Great sense of community And overall accessibility to nightlife and great restaurants and other cool eccentric shops and stores.
1/29/2020
Current Resident 734919
Verified Resident • 2019 - 2020
5.0
1/9/2020
This community was an extremely beautiful, well kept and peaceful community. The office staff was extremely accommodating and friendly also. It could not be better located and was amidst a lot of shopping, restaurants, transportation and schools.
1/10/2020
Current Resident 722365
Verified Resident • 2018 - 2019
4.8
12/1/2019
Element is a great and safe place to live, the staff is great, activities are awesome and the people are kind. It is a atmosphere that breeds family and being apart of a community that respect you and your safe haven (home).
12/3/2019
Current Resident 695604
Verified Resident • 2019
2.8
9/16/2019
The apartment community seems to be pretty clean and so far the people that live there are nice. The apartments inside have nice upgrades. The major con is the road noise if you live on Monticello. The noise pollution is very bad and you can hear it in the hallways (outside the individual apartments and nothing will stop it once inside the apartment. I have white noise machines, thick curtains, and fans blowing and you still hear every truck and bus drive by. I recommend living here as long as you do not have an apartment on the road.
9/25/2019
Current Resident 677907
Verified Resident • 2018 - 2019
4.8
8/13/2019
I have had a very pleasant experience at the Element at Ghent. I have lived there for over a year now. The staff are wonderful, its location is ideal, and any maintenance concerns are addressed promptly and professionally. I have had no issues since moving in. My maintenance concerns have been minor, such as a faulty smoke detector (changed the very next day) and a toilet that needed plunging (handled the next morning, as I had a second bathroom in the unit). My apartment is spacious with a lovely view. I highly recommend the Element!
8/13/2019
Current Resident 656956
Verified Resident • 2018 - 2019
4.7
6/25/2019
This is a nice community. Lots of events hosted for residents and the management is superb. The facility itself is nice, standard. I think its a decent option that is close to downtown Granby, main areas of Ghent and shopping which helps.
7/1/2019
Current Resident 650332
Verified Resident • 2019
5.0
6/9/2019
So far, the community seems great. The move in process went smoothly and I have enjoyed the time I have spent here. I am excited to get settled in to my new home and expect that this community will be a great place to live.
6/10/2019
Current Resident 645147
Verified Resident • 2017 - 2019
4.7
5/27/2019
The Element at Ghent has been wonderful to me! I'm in the military and had to move here in Nov2017, and the office staff were all so helpful and made the process go smoothly for me. Any time I have a service request, the staff comes either the same day or the next day to fix it, even going out of their way to help me put up a curtain rod over my bedroom window when I lacked the tools and skills to do it myself. The environment is always very clean and I always brag about the community spaces here, especially when I have guests visit for the first time, I get excited to show them our pool and rooftop decks. As a single young woman, I've been really appreciative of the strong security in the building as well, with a gated garage and then also a fob required to go into the stairwell or elevator. Overall this place has been great and I would strongly advise anyone who can afford it to live here. It's definitely pricey, being in such a great part of Ghent, but as a military officer, my housing allowance covered it and I think it's worth the price of rent to have all the luxuries that come with living here.
7/1/2019
Current Resident 636808
Verified Resident • 2016 - 2019
4.5
5/7/2019
Overall, my experience here has been pleasant. I have had issues with some noise from other tenants occasionally, but overall the quality of living and services are very nice. The building is clean and safe and conveniently located to a lot of places in Ghent, near Downtown Norfolk and highways that could go to other cities.
Current Resident 634213
Verified Resident • 2019
5.0
5/1/2019
I love this place, is peaceful and calm. Also beautiful in every aspect. The activities, the management, maintenance are good people and they are always there to help when needed. I feel that I'm going to be here for more time than expected.
Current Resident 631808
Verified Resident • 2018 - 2019
4.7
4/26/2019
I absolutely love this building! The staff is friendly and prompt when answering calls, emails, and service requests! The community here is awesome as well! I love how we have monthly socials where we as a building can come together with food, drinks, good company & even sometimes prizes! I also personally love the free latter machine! The building is always clean and has a good vibe to it! I feel like I'm at a resort!
Current Resident 631790
Verified Resident • 2019
5.0
4/26/2019
Staff is super friendly and helpful. Maintenance takes care if any problems very quickly. The place is very spacious and many great amenities. Great community and overall just an amazing place to live.
Current Resident 630977
Verified Resident • 2019
5.0
4/24/2019
The Element at Ghent has been amazing! Signing our lease with sight unseen is a daunting task but I was impressed from the start. Quick response from staff, brand new amenities and an apartment to make you feel like home! We're excited for our stay!!!
Current Resident 617148
Verified Resident • 2018 - 2019
4.8
7/20/2019
I have really enjoyed living here. Jimmy always responds to workorders promptly, and he even expains them to me when he sees me in the hallway or in the office. Janic and Harley are the best, not only do they present an answer to any issue I have they present a solution.
7/24/2019
Adam_L887
Resident • 2018 - 2019
5.0
3/1/2019
The apartment managers here are truly awesome. Janice, Harley, and Johnny are always warm, friendly and on top of things. It was truly a pleasure calling this place home for a year. I would definitely recommend this property to anyone looking for a quiet oasis in Norfolk.
Current Resident 609444
Verified Resident • 2018 - 2020
4.8
1/20/2020
The apartments are very nice and updated, the maintenance staff is on site, and the management is awesome. My significant other, our dog, and I love living here. It is very close to grocery stores, schools, gyms, and lots of amazing breweries!
7/26/2020
Current Resident 597604
Verified Resident • 2019
4.8
1/27/2019
I have thoroughly enjoyed my experience so far here. I love that there are scheduled events throughout each month. This allows for everyone in the community to get to know one another. The management staff here is also wonderful and quite helpful!
2/19/2019
Current Resident 595535
Verified Resident • 2018 - 2019
5.0
1/21/2019
The Office and Maintenance staff are very professional, polite and friendly. When there is an the staff handles within 24 hours (typically within 1 hour) I feel very safe here. The Office staff makes sure of that. There was an issue with the Garage door not opening and closing properly and they hire a security company.
2/19/2019
Current Resident 595260
Verified Resident • 2018 - 2019
5.0
6/6/2019
My husband and I are planning on moving this year but honestly I wouldn't mind living here for a couple of more years. This place has quickly and easily become home. Janet, Harley and Johnny present your business with ease and professionalism to the max.
1/21/2019
Palladium
1 Bed, 1 Bath | 611 sq. ft.
See Floor Plan Details
Argon
1 Bed, 1 Bath | 685 sq. ft.
See Floor Plan Details
Gallium L
1 Bed, 1 Bath | 880 sq. ft.
See Floor Plan Details
Gallium XL
1 Bed, 1 Bath | 919 sq. ft.
See Floor Plan Details
Gallium
1 Bed, 1 Bath | 720 sq. ft.
See Floor Plan Details
Iridium
2 Beds, 2 Baths | 1,093 sq. ft.
See Floor Plan Details
Cobalt XL
2 Beds, 2 Baths | 1,132 sq. ft.
See Floor Plan Details
Cobalt
2 Beds, 2 Baths | 1,102 sq. ft.
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 46 reviews)
Noise
4.8
Grounds
5.0
Safety
4.9
Office Staff
5.0
Maintenance
5.0
Neighborhood
5.0
Survey Scores (from 138 surveys)
Post-Tour Survey
4.8
Move-In Survey
5.0
Maintenance & Support Survey
5.0
Lease Renewal Survey
4.9
Review Count
Number of reviews in the past 365 days
46
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
0.46 days
Claim your community to update listing information, capture leads, and respond to reviews!
Element at Ghent is a 611 - 1,132 sq. ft. apartment in Norfolk in zip code 23517. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Portsmouth, Chesapeake, Virginia Beach, Hampton, Carrollton, Suffolk, Poquoson, Newport News, Yorktown, Smithfield, Windsor, Hayes, and Gloucester.