4.9
3% off base rent for Active Duty Military Discount! *Availability On Our Website Is Accurate. 1 or 2-Bedrooms, Only. No studios or 3-bedrooms.
4.9 rating
307 total reviews
(
241 Verified
)
Trending topics in reviews
Summarized by generative AI from text of customer reviews
Sort:
Current Resident 1136716
Verified Resident • 2023
5.0
5/2/2023
Moved in last month. Very professional management from the top down. Janice and Harley are great and did everything they can to ensure a smooth move in. Johnny is superbly helpful assisting with maintenance requests efficiently and timely.
5/3/2023
Current Resident 1136120
Verified Resident • 2023
5.0
5/1/2023
Just moved in and so far the experience has been great! The management staff is very helpful and friendly. They communicate timely and ensure the process is smooth. Also the apartments are unique and the amenities are nice! Only thing I would change is a slighter bigger shower.
5/1/2023
Current Resident 1136018
Verified Resident • 2021 - 2023
5.0
4/30/2023
the leasing office and maintenance staff are so great! From the moment I moved in I've always felt taken care of. I love that they always put on community events and surprise gifts that just make me feel extra special. Whenever I need help with anything I never feel like I'm a bother to the maintenance staff. Everyone is just so nice and caring here!
5/1/2023
Current Resident 1134598
Verified Resident • 2023
5.0
4/25/2023
The Element is such a wonderful place to live! The staff and residents are all so kind and really make the environment great! The apartments are clean, up to date, quiet, and spacious. I would definitely recommend living here!
4/26/2023
Current Resident 1128899
Verified Resident • 2022 - 2023
5.0
4/6/2023
This complex is an incredible place to live. I have recommended it to friends and coworkers and will continue to do so because it has an incredible staff, the location is great, and the apartment comes with a lot of great amenities.
4/7/2023
Current Resident 1128752
Verified Resident • 2021 - 2023
4.3
4/6/2023
I have LOVED living at the Element at Ghent. This is by far the nicest complex in the area, and the staff is so friendly and helpful. There is so much that is within a walking distance as well. I would recommend this community to anyone that is moving to the area.
4/7/2023
Prospective Resident 1128176
Verified Prospect • Visited 2023
5.0
4/4/2023
Janice was very helpful with assisting me on my tour. I did not have many questions to ask because she answered most of the questions before I asked. The property is also everything that I would like.
4/5/2023
Current Resident 1088059
Verified Resident • 2022
5.0
11/23/2022
So far this community has been awesome! Management is easy to contact, maintenance is quick, and the neighbors we have met so far are all really great! Love it here. Couldn't be more happy with our pick at Element at Ghent.
11/24/2022
Lindy_N
Resident • 2021 - 2022
5.0
11/21/2022
Hands Down, Best Spot to live in Norfolk!
Element at Ghent has been the best apartments for our family! Every aspect of living in these apartments brings me and my family joy. The staff is by far, incredible! Janice, Harley, Johnny, and Karen are absolutely amazing and do an incredible job at taking care of the apartments and us tenants. The location is perfect, making it a short walk from plenty of bars, shops, and restaurants. Janice and Harley have been so kind and genuine, we are so grateful to have met them and gotten to know them over the last couple years. We are truly going to be sad to leave Element at Ghent and its staff - they have left such an impression on my life and am forever grateful for their friendships!
11/22/2022
Updated Review
Current Resident 887971
Verified Resident • 2022
4.8
11/16/2022
The Element at Ghent is a wonder apartment complex to live in! Amazing amenities, attentive staff, updated and very clean apartments! They are pet friendly and within walking distance to downtown, Ghent, the Railroad district, several restaurants and shops.
11/17/2022
Current Resident 1062235
Verified Resident • 2020 - 2022
5.0
9/4/2022
Great all around. Maintenance staff and management staff are all fantastic all the time. 10/10 would recommend to anyone looking to move to a nicer apartment building complex in the Ghent Area of Norfolk.
9/6/2022
Current Resident 1061198
Verified Resident • 2021 - 2022
5.0
9/1/2022
Everything is great! We have been very Happy with living here! The staff is outstanding and great and we feel safe in our community. From the workout room to the clubhouse and pool everything is well maintained.
9/2/2022
Current Resident 1061151
Verified Resident • 2022
5.0
9/1/2022
From the moment I applied until I moved in everything was seamless! Harley was so professional and nice! He was very responsive to my emails and calls. I was on a short timeline and he was able to do everything! I had to no issues at all and that was a first for me. During my tour and move in date I'm still at awe at the cleanliness of the building. It was my confirmation that I made the right decision!
9/2/2022
Current Resident 1048596
Verified Resident • 2022
5.0
7/26/2022
I love being at the Element. Everyone is very friendly including the staff. The location of the apartments it great. Plenty of shopping and entertainment around the area. The apartment was cleaned and worked on right before I moved in. I don't have any complaints about this place!
7/27/2022
Current Resident 940522
Resident • 2021 - 2022
5.0
7/16/2022
Phenomenal experience
We absolutely love the environment that we live in. The apartment is nice and spacious the amenities are top-notch and the staff have been helpful and accommodating for every situation. It’s a very nice small community of professionals beautiful workout room great lounge and extremely clean. Would recommend it to any Person or family that wants to live in the center of Norfolk nightlife is great and Simone is plentiful. For myself and my family it has been a great experience.
7/18/2022
Current Resident 940398
Resident • 2021 - 2022
5.0
7/16/2022
Best apartment community in Norfolk!
Best place to live in Norfolk. We love and appreciate all of the staff and all of the amenities. The staff is outstanding and goes above and beyond for all the residents in our community. Close to all the good restaurants in Norfolk.
7/18/2022
Current Resident 940429
Resident • 2022
5.0
7/16/2022
Beautiful
Just moved here they are amazing! They are very social and make me feel welcome even tho we have only been here for a short amount of time! 10/10. They know our names they have many activities every month and make everyone feel super included!
7/18/2022
Current Resident 940367
Resident • 2022
5.0
7/16/2022
Excellent management and amenities!
Element at Ghent is located within perfect walking distance to Ghent and downtown Norfolk. There are so many cafés, restaurants, shops and breweries within a 15min walk! The management here is super friendly and is very professional and on top of it. Every maintenance request I have put in has been solved within a hour or so. The amenities are great and it’s really easy to meet people here and make friends. It’s also very safe and the parking situation is 10/10.
7/18/2022
Updated Review
Antoinette.db@gmail.com
Resident • 2020 - 2022
5.0
7/16/2022
Great place, great community
This is the friendliest, cleanest and most social apartment building I’ve ever lived at. The staff is great and responsive and the tenants are friendly. They throw social events and really go out of their way to make this place feel like home no matter how far your hometown is.
7/18/2022
Julia_M942
Resident • 2022
5.0
7/16/2022
Great community!!
I have been living here for about 2 months and have had a great experience so far! The office is very helpful and responsive. They have events and amenities that other complexes in the area don’t have for the same rent.
7/18/2022
Updated Review
Current Resident 684961
Verified Resident • 2019 - 2022
5.0
6/28/2022
The Element was a great, secure place to live for 3 years. The apartment staff were friendly and attentive. There was someone at the main office Mon-Fri and maintenance always responded promptly to requests. It's worth the extra expense to not have to worry about security, an outstanding maintenance need, or unruly neighbors. Would live there again.
6/29/2022
Updated Review
Current Resident 962409
Verified Resident • 2021 - 2022
5.0
6/15/2022
Janice, Harley, Johnny, and Karen made me feel at home from the start. I moved here site unseen and my husband was deployed immediately after the move. Stopping by the leasing office for chats and resident events made me feel like I was never alone. Johnny's work ethic and skill is incomparable to any other maintenance supervisor I've had experience with. You never have to question if your requests have been heard because they are almost immediately addressed. I'm blown away by Karen's work as she cleans the entire complex herself. My day always begins on a good note with the elevator smelling spectacular. Harley is thorough, he passed along information quickly and clearly while also cracking a few jokes. Everyone in the building enjoys Harley's company as he has a "life of the party" essence about him. I don't even know where to start with Janice. She runs the apartment complex with ease. She gets to know her residents deeper than surface level. She makes note of their interests and plans events that she knows they'll enjoy. She's business and she's fun. She's truly a role model of mine and I'm forever grateful to know her. I wouldn't trade this experience for anything!
6/15/2022
Updated Review
Current Resident 1006458
Verified Resident • 2022
5.0
4/19/2022
So far the best experience we've had from the application process, to the move in process. very grateful and content with the community we are living in. All concerns are always immediately answered and followed up on.
4/20/2022
Current Resident 1005792
Verified Resident • 2020 - 2022
4.7
3/10/2022
My time at the element has been incredible! Super friendly staff, timely maintenance and great community! I especially loved the community events. Maintenance requests were always fixed within 24 hours! The staff makes you feel so welcomed and like family. I love The Element!
3/11/2022
Current Resident 999265
Verified Resident • 2018 - 2022
3.7
2/15/2022
I don't have any comments at this time. I don't have any comments that I want published elsewhere. I don't know why this is a required field. I still don't have any comments and I already answered that I didn't want my comments published.
2/16/2022
Palladium
1 Bed, 1 Bath | 611 sq. ft.
See Floor Plan Details
Argon
1 Bed, 1 Bath | 685 sq. ft.
See Floor Plan Details
Gallium L
1 Bed, 1 Bath | 880 sq. ft.
See Floor Plan Details
Gallium XL
1 Bed, 1 Bath | 919 sq. ft.
See Floor Plan Details
Gallium
1 Bed, 1 Bath | 720 sq. ft.
See Floor Plan Details
Iridium
2 Beds, 2 Baths | 1,093 sq. ft.
See Floor Plan Details
Cobalt XL
2 Beds, 2 Baths | 1,132 sq. ft.
See Floor Plan Details
Cobalt
2 Beds, 2 Baths | 1,102 sq. ft.
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 46 reviews)
Noise
4.8
Grounds
5.0
Safety
4.9
Office Staff
5.0
Maintenance
5.0
Neighborhood
5.0
Survey Scores (from 138 surveys)
Post-Tour Survey
4.8
Move-In Survey
5.0
Maintenance & Support Survey
5.0
Lease Renewal Survey
4.9
Review Count
Number of reviews in the past 365 days
46
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
0.46 days
Claim your community to update listing information, capture leads, and respond to reviews!
Element at Ghent is a 611 - 1,132 sq. ft. apartment in Norfolk in zip code 23517. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Portsmouth, Chesapeake, Virginia Beach, Hampton, Carrollton, Suffolk, Poquoson, Newport News, Yorktown, Smithfield, Windsor, Hayes, and Gloucester.