Avana Stoney Ridge
C+
C+
Award Winner
14397 Westminster Lane 11, Woodbridge, VA 22193

4.0

(238 Reviews)

Reviews

4.0 rating

238 total reviews

(

196 Verified

)

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating

Updated Review

Review Author Icon

Current Resident 925350

Verified Resident 2020 - 2021

3.0

1/8/2022

The community is friendly and relatively quiet here. You can get to know your neighbors. Its right off of major streets and close to grocery shopping as well as public transportation. Its great for pet owners with lots of sidewalk space for a good walk.

    Property Manager Response

    7/1/2022

    Hello, We appreciate you taking the time to leave us this feedback and are always looking for ways to improve so do not hesitate to contact us in the leasing office at (703)680-3162. Best, Your Avana Stoney Ridge Team
    Review Author Icon

    Current Resident 977275

    Verified Resident 2021

    4.0

    12/1/2021

    I recently moved to Avana Stoney Ridge on a short-term lease. It isnt the Ritz Carleton, but the community is quiet and the apartment offered a decent value for the the money. Overall, I am pleased with my decision to move to this community.

      Review Author Icon

      Current Resident 974407

      Verified Resident 2018 - 2021

      3.5

      11/22/2021

      Maintenance staff has always been great to work with. Very communicative and friendly. The apartment lacks enough storage space. Ceiling fans would be a nice option. Some light switches have never worked right. Washer and dryer are too small.

        Review Author Icon

        Current Resident 967807

        Verified Resident 2021

        3.7

        11/5/2021

        Nice Property but poor maintenance service. Comes to see check problem but does not fix it or give update on what needs to be done. Just sends out Completed email notification. You have to do the follow up on the status with the front office..

          Updated Review

          Review Author Icon

          Current Resident 965393

          Verified Resident 2015 - 2021

          3.3

          10/28/2021

          5 owners in 6 years that should speak volumes on state of apartments. I have plugs and switches that don't work. Everything is over priced for 35 year old apartments that have not been kept up. You pay for everything. at the very least ulexites should be included or rent lowered.

            Review Author Icon

            Current Resident 961622

            Verified Resident 2020 - 2021

            5.0

            10/16/2021

            Amazing community with wonderful staff that are courteous and readily available to help in any situation. Havent had a complaint since Ive been here and its been almost 2 years. Great location to anything in the area and neighbors are great too. Playground and dog park are a must for me and this place has it and a pool.

              Review Author Icon

              Current Resident 959306

              Verified Resident 2020 - 2021

              3.8

              10/8/2021

              Our rent, after utilities, is $1655. Closet doors continually break, our electricity wiring is off, always going out. No upgrades at all. A white fridge with a black dishwasher. Cabinets have been the same since the complex was built. I can only fit a queen sized bed and one dresser in my room. I was told my closet was a walk-in closet yet I can barely open it. Employees in the leasing office answers to everything is I dont know. All of that is not worth $1655 when nicer apartments in Washington, D.C. cost less.

                Updated Review

                Review Author Icon

                Current Resident 959124

                Verified Resident 2018 - 2021

                4.2

                10/8/2021

                Buena experiencia CON ESTA ADMINISTRACION. Sin embargo me gustaría que pintan el apartamento. También se presenta un problema con el parking pues es necesario que regresen los sticker para que no paren vehículos que no son de aqui

                  Updated Review

                  Review Author Icon

                  Current Resident 565052

                  Verified Resident 2019 - 2021

                  4.8

                  10/8/2021

                  I am very pleased with the staff and maintenance crew. They have been very helpful when I needed to set up my electronic logins to the portals needed. And patient ! Thank you. I have only one complaint and that is with all the dogs in the community. I don't think apartments are the place for them,but that's just my opinion.

                    Review Author Icon

                    Current Resident 957390

                    Verified Resident 2021

                    2.2

                    10/8/2021

                    Not good, not good, not good, not clean, run down, not good, noisy, not good, a bit ------, run down, dirty, staff not friendly, staff has no sense of urgency, not the best, don't move here it's old and dirty

                      Updated Review

                      Review Author Icon

                      Current Resident 927665

                      Verified Resident 2021

                      5.0

                      8/20/2021

                      no comments at this time.Ive already submitted this once community is quiet i'm still new here so still learning the community but overall no complaints.I am not big on emails and would like to a little less being i recieve hundreds with my place of employment.

                        Review Author Icon

                        Current Resident 912546

                        Verified Resident 2020 - 2021

                        4.0

                        6/6/2021

                        No comments over all we are satisfy. We love the application for processing the monthly rent. It is easy and one click away to process it. We are happy with the new management. Only thing that we recommend that property should send notification to the resident bit earlier in order give them enough time to attend the any meeting or occasion.

                          Review Author Icon

                          Current Resident 909185

                          Verified Resident 2019 - 2021

                          4.3

                          5/28/2021

                          Its improved since weve moved in. Although there is still occasional police activity, usually breaking up arguments or fights between family members, rather than neighbors. But overall we enjoy privacy, peace and quiet

                            Review Author Icon

                            Current Resident 908513

                            Verified Resident 2017 - 2021

                            2.2

                            5/26/2021

                            Grounds are poorly maintained. Loud cars can frequently be heard from the roadways that surround the complex. Doors are thin, hopefully you get quiet neighbors without a dog that has separation anxiety and barks for hours after they leave. Because yeah, I didn't.

                              Review Author Icon

                              Former Resident 286866

                              Resident 2019 - 2020

                              2.3

                              6/7/2020

                              I lived in Stoney Ridge Apartments for over a year with my dog (I am a veteran with an Honorable discharge). I didn't have any issues with the staff or neighbors during my entire time there. An incident occurred about a month ago, involving a ----- lady (oh let me mention, I am -----) and my dog, they immediately evicted me. Even after the tenant involved took responsibility for the incident. The lady, the manager and the regional manager involved were all older ----- ladies. I don't know what you want to call this, but I believe my skin ----- was used as the deciding factor. Again let me remind you, I have been there for over 15 months, but they evicted me over an issue that wasn't my fault, without even hearing my side of it. This is why we fight for ----- lives, there is inequality at Stoney Ridge. To top it off, they went on to charge me for the lease breakage. If you are a person of -----, good luck!

                                Property Manager Response

                                6/16/2020

                                We adhere to strict and consistent policies with regard to pets at our community and addressing the removal of a pet for cause. We would be happy to review with you in greater detail. Please contact the office if you would like more information.
                                Review Author Icon

                                Current Resident 755027

                                Verified Resident 2020

                                5.0

                                3/24/2020

                                Very nice people and the apartments are beautiful. I was very impressed with how nice the staff is, the process was quick and easy and I didn't even have to go into the office to sign. They were able to do everything online for me. The apartment is so well layed out and you get more than what you pay for here!

                                  Property Manager Response

                                  3/26/2020

                                  Wow - thank you for your 5 star review! It s great to hear that our staff is taking care of you so efficiently and making your move in process smooth and stress free. You are truly valued and we thank you for sharing your great experience with us.
                                  Review Author Icon

                                  Current Resident 753386

                                  Verified Resident 2020

                                  3.8

                                  3/17/2020

                                  the over all aspect of this community is nice and friendly, i hope our life goes well here the important point about this community is the location and availability of super markets gyms library and many other stores.

                                    Property Manager Response

                                    3/19/2020

                                    We are so happy that you are liking your new home and if you need anything please reach out to us and we will be happy to assist you. We hope you are a happy resident for many years to come.
                                    Review Author Icon

                                    Current Resident 748053

                                    Verified Resident 2020

                                    3.0

                                    2/27/2020

                                    I started living at stoney ridge apartments on Feb 2020, the environment is very clean and the area is quite. the rent is a bit expensive as they are charging for insurance, trash,water and other utilities separately which make it more expensive.

                                      Property Manager Response

                                      2/28/2020

                                      Thank you for taking the time to let us know how you like your home. We take all feedback as a chance to better serve you.
                                      Review Author Icon

                                      Current Resident 744790

                                      Verified Resident 2020

                                      5.0

                                      2/15/2020

                                      This is a very nice community apartment. Great location for grocery shopping, bowling and recreation, even a library. Close to 95. The office staff is very nice and the valet trash service is an extra nice touch.

                                        Property Manager Response

                                        2/17/2020

                                        Wow - thank you for your 5 star review! It s great to hear that you are so happy with your home and the area. You are truly valued and we thank you for sharing your great experience with Stoney Ridge.
                                        Review Author Icon

                                        Current Resident 740088

                                        Verified Resident 2019 - 2020

                                        5.0

                                        1/28/2020

                                        These apartment are very comfortable and beautiful. Everything is fixed correctly and nicely. The staff is very cooperative and good.community members are very have no problem in these apartment .

                                          Property Manager Response

                                          1/30/2020

                                          Thank you so much for your wonderful review! We're happy that you are so satisfied with your home here and we hope you stay with us for many years to come.
                                          Review Author Icon

                                          Current Resident 735972

                                          Verified Resident 2018 - 2020

                                          4.5

                                          2/28/2020

                                          I like Stoney Ridge apartments. I feel safe living here and the staff tends to your needs. Anytime I have a maintenance issue, they are here fixing the problem. The view from my apartment is fabulous. It over looks the trees, so I am able to see the nature in its raw form.

                                            Property Manager Response

                                            1/14/2020

                                            Thank you for your wonderful review and we hope that you continue to enjoy your stay here with us for many years!
                                            Review Author Icon

                                            Current Resident 731933

                                            Verified Resident 2019 - 2020

                                            2.3

                                            1/6/2020

                                            It has been less than 1 month since moved in and everyday is a discovery with things needs my attention to clean or compromise with existing condition of the unit. BH property management also need to consider to provide "RECYCLING BIN" at the dumpster area; as it is everyone's duty to now, to consider protecting environment we live in and community we reside. There is $25 Valet Trash Fee imposed with the rent, and it is very hard for me to understand why there an absence of RECYCLING BINS in the community.

                                              Property Manager Response

                                              1/13/2020

                                              We are deeply sorry to hear of your frustrations. Please know our team is committed to addressing all your concerns. We will be looking into some additional recycling options. However, if you place your recyclables in a blue or clear plastic bag and place it outside your door with your trash, Valet Living will take your recycling items for you. Again, we apologize if the experiences you had with us were not to your satisfaction and assure you that it is not the level of service we strive to provide.
                                              Review Author Icon

                                              Current Resident 115655

                                              Resident 2019

                                              1.7

                                              12/3/2019

                                              If you just need a place in the area that is somewhat affordable... this is your place. Otherwise... highly recommend NOT living here. I don't like posting bad reviews but if I could go back and never have signed a lease here, I would. Here is the laundry list of reasons why: 1. Not safe - they don't patrol or have any security, it isn't gated, lots of times lights are out around the property, and non residents from the streets wander in. Additionally, if you are on the first floor, be prepared to have things stolen from your patio and packaged to be stolen from your front door. My bike was some how taken from my patio and it was locked up. 2. Flooding - If you are the first floor... you may have flooding in heavy rain. I had this happen to me and they didn't even have maintenance on call that could come that evening while it was happening, had to wait it out until morning and block it off myself. Additionally, many of the buildings are in areas with walkways that flood. I was told when moving in that they would be working on fixing this problem... never did. 3. Management is quick and happy to respond when you reach out for something that isn't an issue on their behalf. But if it is... you can expect to be ignored. I had maintenance enter my residence without my knowledge or permission for a request that was not filed by me. Basically someone dropped the ball and put in a request for the wrong apartment. Given I have pets, I never allow entrance if I am not home. When I reached out to management (On 4 separate occasions) to discuss this, they ignored me and to this day have not said anything. 4. Noise - these apartments are old with paper thin walls. If you live with anyone above you, it will sound like they are going to fall through the ceiling anytime they make a move. So be prepared to live with constant noise from anyone walking above you. 5. False advertising - the photos from the website are from a property far south. The 'updated' units here do not look like that, to my understanding they have a few on site that look "close". If it says it's an updated unit, that means they changed out the carpet for hard floor and slightly upgraded the appliances. Pros- Rent affordable, location is descent.

                                                Property Manager Response

                                                12/10/2019

                                                It is our goal to provide unmatched customer service to all our residents and we sincerely apologize if that has not been the case during your stay. We would love the opportunity to discuss your concerns in person to ensure we take care of anything outstanding. We invite you to stop by the leasing office at your earliest convenience. Please know our team is committed to addressing all your concerns as quickly as possible. Thank you for bringing this to our attention.
                                                Review Author Icon

                                                Current Resident 102418

                                                Resident 2019

                                                3.0

                                                11/30/2019

                                                I am current resident in this community for 4 years come January 2020. Under the Bainbridge management it was an amazing community to live. Now that BH is the new manager of the community, the community has progressively deteorioated. The carpeting on the stairs is falling apart, it was removed and never replaced. The clean the breezeway and walkways are cleaned maybe twice a week so it's always filthy. They are taking money from you with the implementation of so called amenities like Trash Valet that don't work on holidays and weekends when you need it the most. Its like they taking money from you and giving nothing back in return. No I won't recommend moving in here. I just can't wait to get out at the end of my lease.

                                                  Property Manager Response

                                                  11/30/2019

                                                  Thank you for providing feedback. Please know we use all feedback as a way to better serve our residents. We invite you to contact the leasing office so we may address them personally.
                                                  Review Author Icon

                                                  Current Resident 719441

                                                  Verified Resident 2019

                                                  4.5

                                                  11/19/2019

                                                  So far I haven't had any issues. Where my building is we have enough parking, I have quiet neighbors, and the community itself seems to be pretty quiet too. This is a dog friendly community, so there is barking, but it's not that bad. The apartments have a pretty good layout, and I'm fortunate to have a balcony, and a corner apartment. The extra natural light in the bedroom is great. The main reason I chose this apartment was because it's almost impossible to find in unit washer/dryer.

                                                    Property Manager Response

                                                    11/21/2019

                                                    Wow - thank you for your 5 star review. We are happy that you re excited about your new home and being able to do your laundry at home! We appreciate you as a resident and if you need anything in the future please be sure to let us know.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    One Bedroom One Bath (706 SF)

                                                    5 Available Units

                                                    1 Bed, 1 Bath | 706 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Two Bedroom One Bath (876 SF)

                                                    3 Available Units

                                                    2 Beds, 1 Bath | 876 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Two Bedroom Two Bath (1,013 SF)

                                                    2 Available Units

                                                    2 Beds, 2 Baths | 1,013 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Two Bedroom Two Bath (942 SF)

                                                    2 Available Units

                                                    2 Beds, 2 Baths | 942 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Two Bedroom Two Bath (937 SF)

                                                    2 Beds, 2 Baths | 937 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    C+
                                                    C+

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings (from 14 reviews)

                                                    Noise

                                                    4.2

                                                    Grounds

                                                    4.3

                                                    Safety

                                                    4.1

                                                    Office Staff

                                                    4.1

                                                    Maintenance

                                                    4.6

                                                    Neighborhood

                                                    4.5

                                                    Survey Scores N/A

                                                    Review Count

                                                    B+

                                                    Number of reviews in the past 365 days

                                                    14

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Included in Apartment Home
                                                    Parking
                                                    • Reserved Parking Available
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Restricted breeds include: Put Bull Terrier, Staffordshire Terrier, Presa Canario, Rottweiler, Akita, Doberman Pinscher, Alaskan Malamute, Chow and Wolf-Hybrid.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioning
                                                    • Airbnb Friendly
                                                    • Balcony or Patio
                                                    • Car Care Area with Vacuum
                                                    • Cat Friendly
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Dog Park
                                                    • Large Dog Friendly
                                                    • Linen Closets
                                                    • On-site Personnel
                                                    • One and Two Bedroom Apartments
                                                    • Playground
                                                    • Quartz Countertops
                                                    • Resort Style Swimming Pool
                                                    • Spacious Outdoor Kitchen with Grilling Stations and Picnic Area
                                                    • Well Equipped Kitchen with Oak Cabinetry
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    At Avana Stoney Ridge, discover spacious one- and two-bedroom pet-friendly apartment homes in Woodbridge, VA. Run a quick errand or head out for a bite at one of the local award-winning restaurants in Prince William County. Unwind after a long day in your spacious light-filled apartment, enjoy playtime with your pup in our community bark park, or have the ultimate summer barbecue at our poolside grills.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3785

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Avana Stoney Ridge Rated?
                                                    Based on 238 number of votes by renters, Avana Stoney Ridge is currently rated 4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Avana Stoney Ridge?
                                                    Avana Stoney Ridge is rated 4.3 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Avana Stoney Ridge is rated 4.6 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Avana Stoney Ridge?
                                                    Avana Stoney Ridge is rated 4.2 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Avana Stoney Ridge?
                                                    Avana Stoney Ridge is rated 4.1 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Avana Stoney Ridge is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Avana Stoney Ridge?
                                                    Avana Stoney Ridge is rated 4.1 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Who manages Avana Stoney Ridge?
                                                    Greystar
                                                    What is the pet policy at Avana Stoney Ridge?
                                                    Dogs Allowed
                                                    Restrictions: Restricted breeds include: Put Bull Terrier, Staffordshire Terrier, Presa Canario, Rottweiler, Akita, Doberman Pinscher, Alaskan Malamute, Chow and Wolf-Hybrid.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    April 2026

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Under New Management

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Avana Stoney Ridge is a 706 - 1,013 sq. ft. apartment in Woodbridge in zip code 22193. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Lake Ridge, Dumfries, Lorton, Triangle, Quantico, Fort Belvoir, Springfield, Burke, Manassas Park, Annandale, Manassas, Stafford, and Fairfax.