Avana Stoney Ridge
C+
C+
Award Winner
14397 Westminster Lane 11, Woodbridge, VA 22193

4.0

(238 Reviews)

Reviews

4.0 rating

238 total reviews

(

196 Verified

)

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Current Resident 320538

Verified Resident 2017

4.7

3/14/2017

The apartment have good view and it is close to shopping are the rooms are nice and clean and it has all faselities I am happy to choose this apartment in this area

    Review Author Icon

    shannyj

    Resident 2009 - 2010

    1.7

    1/12/2017

    When I moved in the oven wasn't working and didn't work for a week. They deducted nothing off my rent to make up for this. The apartment also had the worse bug problem I have ever seen, and never heard of! It was like a horror movie. Nests of bugs were bursting from a place a couldn't see from under the sink. Within minutes of these nests bursting I would have hundreds of bugs at a time, within seconds, scattering in my kitchen. This happened twice! The first time the management office acted like they didn't believe me, but the second time a maintenance man actually witnessed it and radioed it in. Even he was taken back by it. There were lots of spiders.... big, hairy ones. The kind that bite, and I had a baby I could not let crawl on the floor because of this. I could also hear scattering in the walls near my front door at night.... sick, and creepy. Management told me it was because I lived on the side of the apartment complex near the woods. I told them I have lived near the woods before and never experienced anything like this before. When I asked if I could be switched to another apartment they said I would have to pay for all these fees and they couldn't waive them despite all the issues with apartment. Then the first time I was late two weeks on rent they evicted me even though I had the money the third week and had NEVER been late before. Given all the issues with the apartment I was living in I wish they would of had more grace.

      Property Manager Response

      1/17/2017

      Hi Shannyj. Sorry to hear about all of the issues you had when you lived here from 2009 to 2010. A lot has happened since then and we are now managed by The Bainbridge Companies. We invite you to stop by for a tour and see all that has changed. Thanks!
      Review Author Icon

      Current Resident 294112

      Verified Resident 2012 - 2016

      3.5

      12/21/2016

      I have been at this community for about four years and I really like it here. this is the first time I've had to call to get anything fixed. The request was taken care in a timely manner. I would tell my friends about this place and tell them it is a nice place to live.

        Review Author Icon

        Current Resident 293273

        Verified Resident 2016

        4.8

        12/19/2016

        Nice and very welcoming. But they need to pay attention to detail before they say the apartments is ready to move in. Some appliances are way too old missing pieces.Would have been better if you had a 24h gym like most apartments do and a dog park. .

          Review Author Icon

          Current Resident 293265

          Verified Resident 2016

          3.5

          12/19/2016

          It's not a bad place,not too much to complain about! We moved in in the month of October 2016 and have enjoyed little problems here and there but nothing major. Wish there was an exercise room/spa but that's not available. Great place for someone who needs a reliable apartment.

            Review Author Icon

            Current Resident 290977

            Verified Resident 2016

            4.5

            12/11/2016

            The staff is really nice. The neighbors are to needy, complain about everything! The prices are good. The apartments are a little outdated but still very cozy. I would recommend this to a friend if needing a cheap nice apartment to live in! Dog park is a very nice addition!

              Review Author Icon

              Current Resident 285997

              Verified Resident 2014 - 2016

              5.0

              11/24/2016

              He iwas very friendly,hard working.He got right to work and explained what he was doing.Great communication,very professional,with a can do attitude,which is rare now a days.He also asked me did i have any questions about the worked preformed.

                Review Author Icon

                Current Resident 282723

                Verified Resident 2014 - 2016

                4.2

                11/11/2016

                This is my second time living in this complex.A total of 6 years. I love this place also the staff in the rental office. Pleasant experience. No problem. Good location, this is home. I would recommend this community to anyone looking for an appointment to live. Very pleased.

                  Review Author Icon

                  Current Resident 276187

                  Verified Resident 2016

                  4.2

                  10/7/2016

                  So far great service amazing n friendly staff.. overall everything has been good so far. Hoping to stay here for a while.. athe only concern is the upstairs people too loud n always jumping making it hard to rest at night .. n bug problems but they took care of it.fast as well

                    Property Manager Response

                    10/10/2016

                    Thank you for the 4 stars! If the noise gets excessive please reach out to the office and we will speak to the neighbors. If we can do anything for you please don't hesitate to ask. Thank you again!
                    Review Author Icon

                    Current Resident 275616

                    Verified Resident 2014 - 2016

                    3.0

                    10/5/2016

                    Since they continue to allow people to have dogs and don't require them to keep tight control on them, it has become extremely noisy, dog bark most the time, it seems like one dog starts and another picks it up and then continue throughout the area. It was pretty peaceful, now you don't know if you are going to run into someone with a pitbull dog on the stairs or not. Makes you wonder where the priority is, just rent to whomever and don't worry about safety.

                      Review Author Icon

                      Current Resident 792595

                      Resident 2015 - 2016

                      4.7

                      9/26/2016

                      I think stoney ridge apts is a great place to live, the maintenance does a great job but the most of all is the staff does a great job very knowledgeable and experience at what they do, and the only reason i left is the rent increase was to much for me other than that i would stay

                        Review Author Icon

                        Current Resident 269960

                        Verified Resident 2014 - 2019

                        5.0

                        3/19/2019

                        The community and property managers is great and the property manager is very professional. Unfortunate, I have to move out of state, to be closer to my current job. I enjoyed my stay in Stoney Ridge and the community as a whole.

                          Property Manager Response

                          9/19/2016

                          Welcome to Virginia and we are glad you chose Stoney Ridge as your home. The snow from last winter was intense. We can definitely fix or repaint the area of your ceiling. If you could reach out to the manager directly and give them your apt number, we will get that fixed for you.
                          Review Author Icon

                          Current Resident 268366

                          Verified Resident 2016

                          3.0

                          9/7/2016

                          Overall a great affordable place to live. My unit was fully renovated and it is extremely spacious yet affordable. The updated cabinets and carpet really make a difference for everyday living and entertainment .The staff is very friendly but not as on top of things as I'd like .. I would definitely recommend to a friend .

                            Property Manager Response

                            9/19/2016

                            Thanks for your great review. Recommendations mean a lot to us. Please let us know if there is anything else we can do for you during your time at Stoney Ridge.
                            Review Author Icon

                            Current Resident 264044

                            Verified Resident 2016

                            3.8

                            8/22/2016

                            Really like the neighborhood and the staff is very friendly. I like the quick access to shopping centers and the highway. The apartment was spacious and clean. There is plenty of parking for tenants. No one is loud and disturbing in the neighborhood. It is pet friendly and not expensive for pets.

                              Review Author Icon

                              Current Resident 257456

                              Verified Resident 2016 - 2017

                              5.0

                              6/4/2017

                              Has been wonderful!!!!!!!!!!!!!.....................................

                                Review Author Icon

                                Current Resident 256584

                                Verified Resident 2016 - 2017

                                4.8

                                8/10/2017

                                Great place to live, it is a well kept apartment complex. Nice pool for the family. Office staff is efficient and friendly. Service requests are completed promptly. You have the choice of reserving your own parking spot, which is great when you come home late at night. Perfect place to call home!

                                  Review Author Icon

                                  Current Resident 252929

                                  Verified Resident 2015 - 2016

                                  3.0

                                  7/13/2016

                                  Several issues should be address that is concerning the safety of the people in the community. To include noise, several people living in a two bedroom apartment, breakings, people knocking doors asking for money, non-residents using swimming pool, etc.

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 242201

                                    Verified Resident 2017

                                    4.2

                                    12/9/2017

                                    So far the experience has been good. The maintenance crew gets to the tickets fast and the leasing office personnel are nice. They do care about their residents. The apartments need some upgrading. People need to not speed through the complex.

                                      Review Author Icon

                                      Current Resident 242148

                                      Verified Resident 2016

                                      5.0

                                      6/2/2016

                                      Very quiet and clean. You would think the apartments would be expensive but are very affordable. I would recommend this community to anyone thats looking for a nice place to live without breaking the wallet. I hope they keep up the good work.

                                        Review Author Icon

                                        Current Resident 241568

                                        Verified Resident 2016 - 2017

                                        1.0

                                        6/5/2017

                                        Please stay away if you're looking for a place that's clean and won't affect the quality of life of your family. The units are not updated, there's only one maintence worker and the office staff besides Debra, are worthless!

                                          Review Author Icon

                                          Current Resident 240390

                                          Verified Resident 2015 - 2016

                                          2.3

                                          5/25/2016

                                          Overall, I would not recommend this property. The rent is a little high, there is often noise and strange smells. The other residents are not respectful and do not clean after themselves. The staff is not professional, complaints about treatment of residents.

                                            Review Author Icon

                                            adg223

                                            Resident 2015 - 2016

                                            4.0

                                            2/1/2016

                                            I currently reside at stoney ridge. The management is wonderful. I have never felt unwelcomed by them, they've never given me attitude, no many how many questions I ask they answer them and honestly at that. I live on the second floor with my boyfriend. We're both in our early 20's, having said that I'm pretty sure we're the loud ones in our building. We have never gotten a noise complaint, everyone here has been understanding and nice. The matinence team is WONDERFUL. I heard horror stories about apartment matinence. This team, however, comes the day after you put in a request. And they really do take care of everything. Also, they're respectful. They've never done anything we didn't want and if we needed to reschedule they were always flexible. For my money & piece of mind, this place is pretty awesome. Very under rated I see.

                                              Review Author Icon

                                              Thetruthurts01

                                              Resident 2002 - 2013

                                              2.5

                                              11/28/2014

                                              I lived at Stoney Ridge for a few years. When I first moved in - my AC broke and they did their best to accommodate my situation until it was fixed. As the years went by and change of employees in the front office (yes that's how long I lived there) it has gotten worse. My neighbors went from great to horrible in just a matter of 2 or 3 years. The maintenance crew are fine - but the neighbors are not all that great. All I will say is...research who lives in your neighborhood. Watch your kids. Lets just say the environment and people have increasingly become "seedy" over the last few years.I never had roaches until nasty neighbors moved in above and next door to me. If anyone has a loud dog...oh best believe you will here it. YOU WILL HEAR EVERYTHING. The place is over 20 years old so floors are really bad, and walls are very very thin. I had neighbors who let their bath tub over flow several times..(so the front office tells me) I may have had mold. Who knows. The prices may be good but the quality is very poor. Glad I am leaving.

                                                Review Author Icon

                                                arterylane22

                                                Resident 2013 - 2014

                                                3.7

                                                4/1/2014

                                                When I first moved in my wife and I scratched our heads regarding the condition of the cabinets, toilets and such. But we did have new carpets. One toilet didn't flush and the other had a turd floating in it. But I can say, the office staff is great. Maintenance took care of all the issues, we took care of the turd. The grounds appear clean and well lit. No hoodlums loitering in the parking area. Seems enough parking where we are at. Then I did a lot of research today regarding all the properties within 12 miles. OMG they were all horrible. So besides the fact the floor is made of cardboard and I'm waiting for the upstairs neighbor to fall through the ceiling into my living room, I believe this is the best place the area has to offer at this price. My OVERALL was 4 stars based on reviews from various complexes in the area.

                                                  Property Manager Response

                                                  4/10/2014

                                                  Thanks for sharing your feedback with us. We're very happy to hear that our staff has helped you feel at home. It is important to us that every resident is very satisfied. If there is anything else we can do for you, please let me know at twallace@eqr.com or (703) 680-3162. Thank you.
                                                  Review Author Icon

                                                  AshApp

                                                  Resident 2014

                                                  4.3

                                                  2/6/2014

                                                  I moved in a month ago and love the apartment block and The office staff are so awesome and responsive. I also have great neighbors and no noise. The maintenance team is great and prompt to work on issues. I'd highly recommend the community. It's close to the shopping centre, banks, I95, the Potomac Mill mall and I see there's a PRTC bus that runs to the block too. I feel safe and stress free.

                                                    Property Manager Response

                                                    2/17/2014

                                                    Thank you so much for your positive feedback. We always appreciate hearing your thoughts, and are very happy to know that our staff have helped you feel at home. If there's anything else we can do for you, please let us know at (703) 680-3162. Thank you.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    One Bedroom One Bath (706 SF)

                                                    5 Available Units

                                                    1 Bed, 1 Bath | 706 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Two Bedroom One Bath (876 SF)

                                                    3 Available Units

                                                    2 Beds, 1 Bath | 876 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Two Bedroom Two Bath (1,013 SF)

                                                    2 Available Units

                                                    2 Beds, 2 Baths | 1,013 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Two Bedroom Two Bath (942 SF)

                                                    2 Available Units

                                                    2 Beds, 2 Baths | 942 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Two Bedroom Two Bath (937 SF)

                                                    2 Beds, 2 Baths | 937 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    C+
                                                    C+

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings (from 14 reviews)

                                                    Noise

                                                    4.2

                                                    Grounds

                                                    4.3

                                                    Safety

                                                    4.1

                                                    Office Staff

                                                    4.1

                                                    Maintenance

                                                    4.6

                                                    Neighborhood

                                                    4.5

                                                    Survey Scores N/A

                                                    Review Count

                                                    B+

                                                    Number of reviews in the past 365 days

                                                    14

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Included in Apartment Home
                                                    Parking
                                                    • Reserved Parking Available
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Restricted breeds include: Put Bull Terrier, Staffordshire Terrier, Presa Canario, Rottweiler, Akita, Doberman Pinscher, Alaskan Malamute, Chow and Wolf-Hybrid.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioning
                                                    • Airbnb Friendly
                                                    • Balcony or Patio
                                                    • Car Care Area with Vacuum
                                                    • Cat Friendly
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Dog Park
                                                    • Large Dog Friendly
                                                    • Linen Closets
                                                    • On-site Personnel
                                                    • One and Two Bedroom Apartments
                                                    • Playground
                                                    • Quartz Countertops
                                                    • Resort Style Swimming Pool
                                                    • Spacious Outdoor Kitchen with Grilling Stations and Picnic Area
                                                    • Well Equipped Kitchen with Oak Cabinetry
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    At Avana Stoney Ridge, discover spacious one- and two-bedroom pet-friendly apartment homes in Woodbridge, VA. Run a quick errand or head out for a bite at one of the local award-winning restaurants in Prince William County. Unwind after a long day in your spacious light-filled apartment, enjoy playtime with your pup in our community bark park, or have the ultimate summer barbecue at our poolside grills.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3785

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Avana Stoney Ridge Rated?
                                                    Based on 238 number of votes by renters, Avana Stoney Ridge is currently rated 4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Avana Stoney Ridge?
                                                    Avana Stoney Ridge is rated 4.3 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Avana Stoney Ridge is rated 4.6 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Avana Stoney Ridge?
                                                    Avana Stoney Ridge is rated 4.2 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Avana Stoney Ridge?
                                                    Avana Stoney Ridge is rated 4.1 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Avana Stoney Ridge is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Avana Stoney Ridge?
                                                    Avana Stoney Ridge is rated 4.1 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Who manages Avana Stoney Ridge?
                                                    Greystar
                                                    What is the pet policy at Avana Stoney Ridge?
                                                    Dogs Allowed
                                                    Restrictions: Restricted breeds include: Put Bull Terrier, Staffordshire Terrier, Presa Canario, Rottweiler, Akita, Doberman Pinscher, Alaskan Malamute, Chow and Wolf-Hybrid.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    April 2026

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Under New Management

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Avana Stoney Ridge is a 706 - 1,013 sq. ft. apartment in Woodbridge in zip code 22193. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Lake Ridge, Dumfries, Lorton, Triangle, Quantico, Fort Belvoir, Springfield, Burke, Manassas Park, Annandale, Manassas, Stafford, and Fairfax.