4.2
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4.2 rating
203 total reviews
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51 Verified
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Summarized by generative AI from text of customer reviews
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haley.a.brown444@gmail.com
Resident • 2026
5.0
3/30/2026
Just moved in and LOVE IT!!!!
Just moved in this morning and everything was so smooth and I love my new home!!! the maintenance staff and office staff have been amazing throughout the whole process and Madison the office manager is so nice and helpful!!!
3/31/2026
Current Resident 985455
Resident • 2026
5.0
3/28/2026
Laine is So Helpful!
Laine in the front office was Amazing! She listened to my needs, found me the perfect space, and made me feel like family. She made my move in seamless, and I am so appreciative. Can't wait to sit by the beautiful pool and fire pit!
3/30/2026
casandra.federick@icloud.com
Resident • 2025 - 2026
5.0
3/19/2026
Great Place to Call Home
I’ve really enjoyed living here and am happy to be renewing my lease. The community is well-maintained, and the management team has been responsive and helpful whenever I’ve needed assistance. Maintenance requests are handled quickly, which I really appreciate. The location is also very convenient, with easy access to everything I need. Overall, it’s been a comfortable and positive living experience, and I look forward to continuing my stay.
3/20/2026
Prospective Resident 144547
Prospect • Visited 2025
1.0
3/11/2026
Heartless
[Incentivized Review] I was told the 50$ back ground check was not refundable and the admin fee I would get back in the case I did not get my selected apartment. I was not able to pay 3500+ they were asking for a deposit just to move in. I moved across the country and they would not take a split payment to move in. I saved all my emails with all this. Now that I can’t move in I’m homeless for 10 days til I get paid. I moved for my stable job with American Airlines. I do not recommend this place at all. Very heartless in my extraordinary circumstances. I will choose a better property that understands people along life’s journey! Btw I want my 250$ refunded as told to me!!
3/12/2026
Current Resident 387184
Resident • 2024 - 2026
5.0
2/13/2026
HIGLY RECOMMEND
I have been at IMT Ahwatukee for 2 years now and have loved it! The staff are amazing and it is a safe, quiet area that is great to live in. Lisette and Madison at the leasing office are very responsive, as well as the maintenance team! Highly recommend
2/17/2026
jordan7777
Resident • 2021 - 2026
5.0
1/27/2026
Lisette makes our community a kinder place.
Lisette is truly one of those rare people who makes a community feel human. From day one, she has been kind, welcoming, and consistently helpful in ways that clearly go far beyond her job description. She doesn’t just do what’s required—she shows up with genuine care, patience, and warmth, every single time. Whether it’s answering questions, helping solve an issue, or simply offering kindness on a tough day, Lisette does it with authenticity that cannot be faked or taught. In a world where “customer service” often feels transactional, Lisette is the real thing. She leads with empathy, professionalism, and an unmistakable goodness that leaves a lasting impression. I can say without hesitation that she is one of the nicest, most sincere people I’ve had the pleasure of working with. This community is better because she’s here. If you ever get the chance to interact with Lisette, know you’re in excellent hands. Jordan Chaney, bldg H, IMT Ahwatukee Apts
1/28/2026
Current Resident 672942
Resident • 2022 - 2026
5.0
1/14/2026
Fast maintenance response
Alex at IMT Ahwatukee maintenance did an outstanding job fixing my water heater. He responded quickly, diagnosed the problem right away, and had hot water running again the same day. Super professional, courteous, and explained everything clearly. Thanks for the fast, excellent work—highly recommend Alex!
1/15/2026
Updated Review
Current Resident 248100
Resident • 2024 - 2026
5.0
1/14/2026
Fast service.
Mark at IMT Ahwatukee did an excellent job helping fix my heater. When it stopped working, he responded quickly and took the time to properly diagnose the issue instead of rushing through it. He explained what was wrong in a way that was easy to understand and made sure everything was working safely and efficiently before he left. Thanks to Mark, the heater was up and running again and working better than before. His professionalism, knowledge, and genuine care really stood out. Maintenance like this makes a huge difference in feeling comfortable at home.
1/15/2026
Updated Review
Current Resident 251262
Resident • 2021 - 2026
5.0
1/14/2026
Amazing service!
I want to give a huge shoutout to Mark, the Maintenance Supervisor at IMT Ahwatukee. Mark consistently goes above and beyond to ensure everything is handled quickly, professionally, and correctly the first time. He is extremely knowledgeable, responsive, and always takes the time to explain what’s being done, which really shows how much he cares about both his work and the residents.
1/15/2026
Current Resident 680134
Resident • 2021 - 2026
5.0
1/14/2026
Fast and efficient
Manuel in maintenance did a great job fixing our washer. He was friendly, professional, and efficient, and made sure everything was working properly before leaving. One of the many reasons we love living at IMT Ahwatukee thank for the help always you.
1/15/2026
Current Resident 680072
Resident • 2020 - 2026
5.0
1/13/2026
Great Community
Living at IMT Ahwatukee has been a positive experience overall. The property is kept in great shape, and it’s clear the staff takes pride in the community. Maintenance requests are handled efficiently, which makes a big difference. Huge shoutout to Manuel from the maintenance team he’s reliable, courteous, and always goes the extra mile to make sure everything is taken care of. It’s reassuring to know there’s someone like him you can count on.
1/14/2026
Current Resident 694766
Resident • 2023 - 2026
5.0
1/12/2026
We love it over here!
I’ve had a great experience living at this apartment complex. The community is well maintained and management is responsive. A special shoutout to Mark from the maintenance team he’s always professional, friendly, and quick to take care of any issues. His hard work really makes a difference!
1/13/2026
Current Resident 306715
Resident • 2021 - 2026
5.0
1/11/2026
Amazing Community
I have lived in IMT Ahwatukee for 4 years the community is beautiful and clean. Our neighbors are friendly I feel at home. Thank you to the maintenance staff in specific Manuel who time and time again has come to do work orders in our apartment and always does an excellent job.
1/13/2026
Current Resident 935851
Resident • 2025
5.0
9/17/2025
love it here
I love it here. My apartment is beautiful and my neighbors are so friendly. My dog loves to walk around the community and it is kept very clean. The office staff has been very nice and answers any questions i have had. Thanks!
9/18/2025
Alex_H688
Resident • 2025
4.3
9/5/2025
An Oasis in an Apartment Drought
I've lived in quite a few different apartments across the east valley, from Scottsdale, to Chander and now over a month in at IMT Ahwatukee I can comfortably say this is genuinely one of the best apartments here. Laine, Madison, and Lisette are always willing to go the extra mile to make any interactions with the office enjoyable. You can tell they actually do care. (An anomaly now a days) The property itself is kept up well (no major plumbing issues, pools being out of order, broken equipment at the gym, etc.) I personally haven't had any issues in my unit yet, but that alone speaks volumes. It's a quiet, peaceful area with mostly working professionals, new families, or retirees.
9/5/2025
Updated Review
Prospective Resident 547502
Prospect • Visited 2025
5.0
8/29/2025
Beautiful Community
Lisette is amazing, kind and so helpful. Everyone in the office is awesome, Lisette, Laine and Madison go above expectations. The community is in a great location, not to mention how beautiful it is. If you need a new home, check them out!
9/2/2025
Current Resident 320282
Resident • 2022 - 2025
2.2
8/20/2025
Ehhh...
The staff sucks. The property smells like urine. They replaced the grass with astroturf and don't clean it. Dog urine gets trapped underneath. The apartment walls are paper thin. The list goes on and on.
8/25/2025
Updated Review
Current Resident 22774
Resident • 2023 - 2025
5.0
8/20/2025
Great Office Staff
I have lived here a couple years now and have no complaints! We live right by the pool and love waking up to the beautiful landscaping. I use the pool and fitness center daily and love to visit the ladies in the office. They are so welcoming and i appreciate all they do. Thank you, Madison, Lisette, and Laine!
8/25/2025
mann224
Resident • 2024 - 2025
5.0
5/2/2025
Great Place to Live, Amazing Staff!
I love living here! Everyone is so nice, great amenities. The staff is AMAZING they are professional, fast responses, and always friendly. I have been here year all my neighbors are nice and the complex is quiet.
5/5/2025
Updated Review
Current Resident 168339
Resident • 2020 - 2025
5.0
2/14/2025
Highly recommended
I had an amazing experience with Madison, Laine, and Lisette! Madison was welcoming and thorough, making sure I understood all my options. Laine was incredibly helpful, always quick to answer questions, and made me feel like a priority. Lisette went above and beyond to ensure a smooth move-in and truly cares about residents. Together, they make a fantastic team and made my experience stress-free. Highly recommend this apartment community!
2/18/2025
Brian_A349
Resident • 2024
5.0
8/14/2024
Awesome Community
Awesome Community. Super clean, awesome staff, easy move in process. Laine and Lisette were very helpful with the move in process. Chris, Mark, and Manuel on the maintenance staff are awesome too. If I could give more than 5 stars I would!
8/16/2024
Michael_S652
Resident • 2024
5.0
7/11/2024
Really clean and peaceful community. The maintenance is here 24 hours. Chris, Mark, and Manuel do an excellet job.Laine and Lisette in the office go above and beyond to help. If I could give more than 5 stars I would!
7/15/2024
Steven_M500
Resident • 2022 - 2024
5.0
6/25/2024
After two years, and going on three, we're 100% satisfaction guaranteed.
The management at IMT Ahwatukee are the best! After two years residing in IMT Ahwatukee we couldn't be any happier! The location has minimal traffic, lots of local restaurants, and is close to all of our shopping needs. The property is always clean and well manicured. The exercise room has top notch equipment that exceeds our needs. The pools are always clean and blue. Most importantly, management always treats us like family! Thank you Madison, Laine, and Lisette. Lot's of love from our family to yours!
6/27/2024
Current Resident 856312
Resident • 2024
4.7
4/30/2024
Exactly what I needed
I was out of town while searching for apartments at the last minute with no where to live when I returned. It was very concerning to not be able to tour the community before applying. Additionally, I was coming off of a terrible experience with the previous community and management company so I was nervous to sign another lease. Laine was super friendly, super helpful, and super kind throughout my connections with her to learn more about the property and the units. She provided me with timely and useful information to help me make my decision to lease and went above and beyond to provide me with this information. I now have a lovely unit in a lovely community. You can tell IMT cares about their property and their residents by the way they upkeep the units and the property, and by their staff. Laine and the others I have connected with, like Madison, the CM, and Manuel in maintenance, have been so helpful and welcoming bringing ease to the stressful process of moving. Having a good relationship with the leasing and maintenance people where I live is important to me, and moving to this community, with this team, has been exactly what I needed.
5/1/2024
Current Resident 523508
Resident • 2022 - 2024
5.0
4/22/2024
I'm Happy to Call This Place Home!
This review has been a long time coming. I've been a resident here at IMT Ahwatukee for almost two years, and I am still pleased with where I live. I don't have the feeling that they were just nice until after the lease was signed. The staff are friendly, maintenance is A1 with completing work orders, and the community grounds are always clean, to include the dumpster areas. The complex and neighborhood are both pretty quiet as well. Speaking of friendly staff, I'd like to give a special shout out to Manny in maintenance for always going above and beyond for others. I most recently witnessed him direct an Amazon delivery driver from one side of the complex to the other. It may have been a small act, but trust me, that type of assistance isn't very common these days. It absolutely didn't surprise me that Manny did it. The office staff always ensures effective communication about our community via email and/or notices on our doors so that we are aware of what's going on, and can plan ahead if necessary. Once again, not a big deal to some, but I very much appreciate their efforts to promptly keep us in the know. I can honestly say that out of my 20+ year's as an apartment renter, IMT Ahwatukee is the best location I've ever lived at. I'm happy to call this place home!
4/22/2024
A1
2 Available Units
1 Bed, 1 Bath | 750 sq. ft.
$1,470
See Floor Plan Details
A1
2 Available Units
1 Bed, 1 Bath | 765 sq. ft.
$1,480
See Floor Plan Details
A3
2 Available Units
1 Bed, 1 Bath | 820 sq. ft.
$1,510
See Floor Plan Details
A2
1 Bed, 1 Bath | 775 sq. ft.
See Floor Plan Details
B1
3 Available Units
2 Beds, 2 Baths | 1,050 sq. ft.
$1,725
See Floor Plan Details
B2
2 Beds, 2 Baths | 1,180 sq. ft.
See Floor Plan Details
C1
3 Beds, 2 Baths | 1,300 sq. ft.
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 19 reviews)
Noise
4.7
Grounds
4.6
Safety
4.7
Office Staff
4.6
Maintenance
4.7
Neighborhood
4.6
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
19
Manager’s Review Engagement
Percentage of reviews responded to
94.74%
Manager’s Review Reply Time
Average time to respond to reviews
1.84 days
IMT Ahwatukee
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IMT Ahwatukee is a 750 - 1,300 sq. ft. apartment in Phoenix in zip code 85044. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,470. Nearby cities include Phoenix,, Paradise Valley, Glendale, Scottsdale, Laveen, Tempe, Peoria, Tolleson, Guadalupe, Youngtown, Avondale, Sun City, and El Mirage.