LIV at Winter Park Apartment Homes
B
B
Award Winner
4755 N Goldenrod Rd , Winter Park, FL 32792

3.3

(211 Reviews)
$1,129 - $3,545/mo

Move-In Specials

Move In Special Up To 6 Weeks Free!

Reviews

3.3 rating

211 total reviews

(

61 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 370543

Resident 2020 - 2023

2.3

3/2/2023

Aych ee double hockey sticks

I am surrounded by demented neighbors. One of the neighbors who live close to me likes to throw things out of her boxes and bags unto the floor outside. Then, she would move whatever the item is closer and closer to my door. After a while, the item is in my bin! I used to keep my bin indoors. However, after hurricane Ian, I decided to just leave it outside near my door. However, it became game for the deranged neighbor. On top of that, there are mentally ill landscape workers who refuse to use the leaf blower to clear the area. You have to get on their backs via the ones in the office to do something. There is NO PEACE where I am living. The traffic is so disturbing. I never heard of so much traffic containing so much loud mufflers, transmissions and engines! Recently, school buses from 6:08 A.M. all the way to 9:40 A.M. stop in front, screeching, letting out loud exhausts and pumping sounds. Then, from 2:54 P.M. to 5:40 P.M., the buses return! The sounds are amplified. When it rains, the water "walks" towards the patio and begins to make annoying sounds. Usually, rain is supposed to be soothing. However, the way the spout and patio are set, the sounds are tormenting! Everything is so noisy! There is a waste management truck that arrives once a week. It used to arrive practically every day! Once it arrives, the "beep", "beep", "beep", "beep" and "beep" sound commences! It is necessary because of the old raggedy pipes that are now being maintained. The number two cannot go down unless a bucket of water is poured in the low-flow toilet! The primitive air conditioner is so loud that the sound fills the whole room! What should be "standard" is considered "luxury." The "luxury" is charged to your bill. Some apartments are renovated and some are not. Yet, the not renovated ones are sold at a very high price. The vents were not cleaned. So, dust upon dust flies everywhere! The flange of the shower is covered in crumbling plaster. You would be scared to use the shower due the pressure busting that flange off! The tub has a green to brown crusted stain by the drain. Of course, there are chemicals that can be used to remove it. However, the tub was sprayed painted with cheap paint that would be removed along with the stain! The place used to be a jungle! Millipedes, lizards, flies, ring-neck snakes, palmetto and water bugs (roaches) were your roommates! So, far, the critters are mitigating their appearances. The mailboxes and parcel lockers are rusty, old, small and have a row of what looks like crusted old bird poop on the floor! No one has taken the initiative to order new ones to improve the place. I admit, I am not happy here.

    Review Author Icon

    Current Resident 1104111

    Verified Resident 2021 - 2023

    5.0

    1/19/2023

    We're happy with the apartment. Maintenance always fixes things right away and the grounds are kept clean. Most of the people here are very friendly. Any time I've had an issue and speak to the office they're polite and correct the issue

      Property Manager Response

      1/24/2023

      We are thrilled to see your five stars! Thank you for personally acknowledging the professionalism of our team and the friendly atmosphere of our community.
      Review Author Icon

      Current Resident 1100555

      Verified Resident 2022 - 2023

      4.5

      1/6/2023

      I really love this community and hope to continue here. The maintaince team is amazing. Special thanks to Ruben and his superior. Always extremely helpful and willing to help at whatever time of the day. Thank you to maintaince team !

        Property Manager Response

        1/10/2023

        Knowing that you appreciate our maintenance team's hard work brightens our day! Thank you for recognizing Ruben and his team. We hope to continue serving you many more times in the future!
        Review Author Icon

        Current Resident 1093271

        Verified Resident 2019 - 2022

        2.8

        12/10/2022

        I feel that the management has gotten worse over the years and the price for the apartments seem to be very high for what we can and what is maintained. I've noticed that the hammocks are not replaced up to par and the beach from the last time I looked it as looked like it has not been maintained or kept up. I've noticed that other things seem to not be in affect anymore dealing with the trash/trashcan policy that was put in place when everything first came out. I've seen in my area that trash cans are left out a lot of the time along with trash being left out all day.

          Property Manager Response

          12/21/2022

          Thank you for taking the time to share your comments. Our team prioritizes providing a top-notch living experience to all our residents, so any experience you may have had to the contrary is one we want to address. Please call our office or drop by so that we can learn more about your concerns. We look forward to speaking with you!
          Review Author Icon

          Current Resident 1093180

          Verified Resident 2019 - 2022

          2.3

          12/10/2022

          This community is very unprofessional. Change of management every year. Lost of records. Lack of maintenance. Lack of communication. Was told my apartment is old and not being renovated or upkept until I move!!! Only unit in my building without washer dryer hookup! Fully renovated for new renters!

            Property Manager Response

            12/21/2022

            Thank you for reaching out to us. We aim to provide the highest levels of service and apologize that you feel dissatisfied with our support. We would like to connect with you to get some additional details about your experience and learn how we can better serve you. Please call or stop by our office at your earliest convenience.
            Review Author Icon

            Current Resident 1089940

            Verified Resident 2022

            4.0

            12/1/2022

            Great place. Too many reserved parking spots, one of which was somehow moved to a spot that I usually parked in and didn't notice the sign there until a note was left on my car, threatening to have it towed

              Property Manager Response

              12/6/2022

              We are happy to hear that you enjoy living in our community! In addition, we are always looking for ways to improve, and we appreciate your comments about reserved parking. Thank you for taking the time to leave this review!
              Review Author Icon

              Derek2912

              Resident 2020 - 2022

              1.0

              11/29/2022

              Do not move here!

              Where do I begin! I been here for 3 years and they have increased my rent by 800$ this was the last straw a two bedroom apt with one bathroom for 2k a month??? No no way! My apt have flooded 4 times already! I have mold growing in the area where the pipe busted and they refuse to do anything about it! Trash have not been picked up in 3 days already! No holidays either they just haven’t, the beach area is a mess! Drug deals going on over there, stay away from this place.

                Property Manager Response

                12/21/2022

                Thank you for taking the time to leave a review, Derek. We are very sorry to hear that you have felt unsatisfied with your time in our community. We would love the opportunity to connect with you to discuss your concerns in further detail and address the situation appropriately. At your earliest convenience, please contact us at livatwinterpark-fb@m.knck.io. We hope to hear from you soon.
                Review Author Icon

                Current Resident 1088336

                Verified Resident 2022

                2.2

                11/24/2022

                This property has a great pool area by the lake. However it is very poorly run. I have been charged several months for a credit rebuild charge that is unmerited and the office cannot figure out how to remove. My porch floods terribly, and ac has been out for over a month. Very disappointed.

                Property Manager Response

                12/21/2022

                Thank you for reaching out to us. We are happy to know that you are enjoying the pool in our community but sorry to hear that you have not been more satisfied with other aspects of your experience. When you have a moment, please call or stop by our office so we can address your concerns about the charge on your account and take care of any pending maintenance requests. We hope to hear from you soon.
                Review Author Icon

                Current Resident 1088182

                Verified Resident 2015 - 2022

                4.5

                11/24/2022

                I am very happy in my apartment. The maintenance and office staff are great. The property is well managed. ...........................................................

                  Property Manager Response

                  11/29/2022

                  Thank you for taking the time to share your uplifting feedback! It makes us happy to know you are so pleased with your home and our team's great care.
                  Review Author Icon

                  Current Resident 55337

                  Resident 2021 - 2022

                  4.3

                  11/22/2022

                  They truly care

                  There's nothing like having your apartment really feel like a HOME! That is exactly how Judy, the Assistant Manager here at Liv at Winter Park makes me and my family feel. I have rented my whole adult life, and have never had someone in the office make my experience of renting in a complex feel so personal. Most of my experiences with leasing office personnel, including when I first moved here, has been very cold and transactional. When I first moved here there were some issues and every time I spoke to someone in the office I had to re explain my story from the beginning. I had spoken to the same person multiple times and each time they made me feel like they didn't even know who I was and asked me to start from the beginning. It was very discerning and made me feel like "are they even paying attention to these issues". Then Judy came in and turned that right around. Every morning as I bring my son to the bus stop, I'm greeted with a bright smile and a friendly wave Good Morning, it makes for a great start of the day. She never makes me feel like there is anything more important than what I am bringing to her attention. Anytime I call or walk into the office she is immediately available to assist me with whatever I need. Sometimes all I need is for someone to listen, and she is happy to oblige. You will never see Judy without a smile on her face. She is extremely informative and happy to share whatever knowledge she has for you on any topic you're looking to be assisted with. She is extremely welcoming and I have never left a conversation with Judy without feeling completely comforted, understood and satisfied with the outcome. She brings a certain sparkle to this complex that is irreplaceable and very much needed! I can never thank her enough for all that she does!

                    Property Manager Response

                    11/24/2022

                    Your review made our day! We are thrilled to hear that Judy has made such a positive impact on your experience here. Thank you for recognizing her hard work. We are so happy that your family is part of our community!
                    Review Author Icon

                    Current Resident 1087310

                    Verified Resident 2022

                    3.0

                    11/21/2022

                    This community is not one I would recommend. I will start with a positive note that compared to other "student" housing these apartments are nicer. But, they are way over priced, I have had issues with the bedroom, kitchen, and I was without air for a week. The customer service is awful. The office barely picks up the phone or responds to emails. They are very unprofessional. On another note, the maintenance guys are very helpful and make sure the problems fixed. Lastly I would like to mention how they wake you up everyday with some sort of lawn work. I would see if they did this once a week on the same day but some weeks it's everyday someone is out there blowing leaves at 9am. Honestly, find somewhere else to live where you can get your money worth and just make sure it'a clean as housing near UCF isn't the best to even begin with.

                      Property Manager Response

                      12/2/2022

                      We appreciate you sharing both the pros and cons of your experience. We are happy to know that you were comfortable here and that our maintenance team provided excellent service, but we are sorry to hear that you felt displeased with some of the other aspects of our community. When you have a moment, please call or stop by our office so that we can address your concerns about customer service and noise disturbances. We look forward to hearing from you.
                      Review Author Icon

                      Former Resident 25409

                      Resident 2017 - 2019

                      5.0

                      2/5/2019

                      I just moved out and I'm so sad! I loved the girls in the office always. Maintenance came pretty quickly to any issues. The lake is definitely the huge selling point for me. If I didn't have to transfer for m job I would not be leaving

                        Review Author Icon

                        Current Resident 24975

                        Resident 2013 - 2019

                        5.0

                        2/5/2019

                        Amber Lakes apartment has nice amenities. The office Personnel is very helpful and courteous. Lake Nan are homes to beautiful birds (Great White Egret) love it so much great fishing and beautiful beach

                          Review Author Icon

                          Kelsey_K325

                          Resident 2018

                          4.8

                          6/7/2018

                          My boyfriend and I have highly enjoyed residing at Amber Lakes apartments! We take full advantage of their two nice pools, beautiful/well-kept little beach, and free kayak rentals for residents. We especially love taking our pup for walks down to the lake dock and to the little dog park! The staff is super friendly and very quick to respond to questions or concerns. They have really fun and cutely themed resident events, and truly take pride in their apartment community! We love it here and are definitely planning to live here for awhile!

                            Review Author Icon

                            Mario Heusen

                            Resident 2018

                            4.8

                            5/4/2018

                            I could write a whole book on how much I love this Place , The maintenance is always on point , It's a very safe area, The neighbors are humble , Everything's In a walking distance, When I moved in My apartment it was everything they said it would be . My favorite thing about this place is the staff , I'm not going to say who but they know who they are. There so welcoming and well-Mannered & they Host these small events that are just to die for . Overall it's a 5 Star ??

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                            Renter12345673727272

                            Resident 2018

                            5.0

                            4/4/2018

                            Amber lakes has provided me and My family a great home for several years now. We love the lake,amenities, and staff. Highly recommended to anyone looking for a place to move where the events are great and the views are beautiful

                              Review Author Icon

                              cadencefan151515

                              Resident 2018

                              5.0

                              4/3/2018

                              I just moved in and love the girls in the office! Holly has been amazing from the start! My beautiful new home is right next to the lake and gym. I dont plan on leaving anytime soon. I cannot wait for my dog to come down and enjoy the bark park

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                                Pliebe

                                Resident 2017 - 2018

                                5.0

                                4/3/2018

                                Oh my god I love this place so much! It is so quiet and peaceful! My apartment is so spacious for being a studio! I have absolutely nothing bad to say about Amber Lakes! The girls in the leasing office are so personable and down to earth! Sometimes I go in there just to chat with them!

                                  Review Author Icon

                                  HDAy33

                                  Resident 2016 - 2017

                                  4.8

                                  12/26/2017

                                  I have lived here for bout a year and a half. I'm about to sign a new lease here at Amber Lakes. They always have cool office parties, and they have an awesome pool that's on the lake. It's amazing! My roommate and I had an a/c issue one night a while back, and the emergency guy came over super quick. He gave us a portable unit, until they could really fix it the next day, but everything was handled very quickly. The office even followed up with me to see if it was fixed. I've never had a complex do that before. Grade A for the office and maintenance team! You guys rock!

                                  Review Author Icon

                                  skferry

                                  Resident 2016 - 2017

                                  4.8

                                  12/26/2017

                                  I have lived at Amber lakes for awhile now, I enjoy the location. It's is literally close to all my favorite places, winter park village, downtown Orlando, and Waterford lakes. I love taking walks by the lake, it is so beautiful and peaceful. They have done so many upgrades to the community and the apartments, I've loved watching the progress. The office staff has always been more than accommodating, everyone has been super friendly. I love the maintenance guys, they truly do go above and beyond. All around, great living experience!

                                    Review Author Icon

                                    hollydortch

                                    Resident 2017

                                    4.8

                                    12/20/2017

                                    My husband and I moved in last June. We were expecting at the time, and really needed the extra bedroom. We moved from one of their sister communities and we're so glad we did. WE love our big bedrooms, screened patio, large washer and dryer, and we're on the lake. So, our view is awesome. We didn't even go anywhere for the 4th of July. My husband and I just sat on the back patio and looked over the lake. Due to the last hurricane we had our patio was damaged. Maintenance fixed it right away! Now, that my little bean is here we, as a family, take the dog for a walk every night. It's such a cool property, and the girls in the office are super nice. I love the different events. Their halloween party was a lo of fun (DJ included)

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                                    Current Resident 976662

                                    Resident 2016 - 2017

                                    5.0

                                    12/6/2017

                                    I love living here. The kayaks are the best part about the property. Super friendly office staff and the maintenance team always gets my work orders done. I am very happy with my apartment and enjoy the resident events they have here all the time.

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                                      Current Resident 28300

                                      Resident 2017

                                      4.5

                                      11/7/2017

                                      Amber Lakes is an awesome place to live. The staff is super friendly and the events they do are welcoming. I've never had an issue with maintenance, and any work orders I put in get done within a few days. I love the beach to relax at after a long day of work. The amenities are beautiful and it's nice just to walk around the property and enjoy the lake view! It's super close to everything around University and Aloma so there's never a dull moment when there's so much to do.

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                                        Current Resident 12370

                                        Resident 2016 - 2017

                                        4.8

                                        5/4/2017

                                        Our son has lived at Amber Lakes for over 7 months and from our first tour and interaction with the staff, we couldn't imagine a better place!! We chose a shorter 'first' lease to make sure he and we would like the complex before signing a longer lease and we just renewed for a longer lease because we are incredibly happy with this complex and it's staff! While I can tell you that we all love the newly renovated rooms, the washer/dryer unit in the apartment, the screened patio, the quiet beach and seating at the lake, the pool, the safety we all feel throughout the complex, and the close location to everything anyone could want or need... we truly can't say enough about this amazing staff! They have always been willing to help answer any questions we've had, address any issues we requested and even the maintenance team is awesome. It is often said that in times of stress or difficulty, that is when the true nature of a person is most visible... if I could give this staff 10 stars, they would deserve it! I'm sure someone could show us that we could get many of the same amenities at another location, but you really do get what you pay for at Amber Lakes and you wouldn't regret making it your home!

                                          Review Author Icon

                                          Current Resident 957843

                                          Resident 2015 - 2017

                                          5.0

                                          2/15/2017

                                          Quiet neighborhood. Walls are thick enough to where I honestly don't hear my neighbors, a problem I had at past apartments I lived at. Frequent community events. Love the view from my balcony!!

                                            Floor Plans & Pricing

                                            Studio

                                            E1

                                            3 Available Units

                                            Studio, 1 Bath | 500 sq. ft.

                                            $1,129 - $2,692

                                            See Floor Plan Details

                                            1 Bedroom

                                            A2

                                            5 Available Units

                                            1 Bed, 1 Bath | 721 sq. ft.

                                            $1,348 - $2,484

                                            See Floor Plan Details

                                            A1

                                            3 Available Units

                                            1 Bed, 1 Bath | 533 sq. ft.

                                            $1,294 - $2,258

                                            See Floor Plan Details

                                            2 Bedrooms

                                            B1

                                            5 Available Units

                                            2 Beds, 1 Bath | 912 sq. ft.

                                            $1,495 - $2,659

                                            See Floor Plan Details

                                            B2

                                            1 Available Unit

                                            2 Beds, 2 Baths | 967 sq. ft.

                                            $1,675 - $2,960

                                            See Floor Plan Details

                                            3 Bedrooms

                                            C1

                                            3 Available Units

                                            3 Beds, 2 Baths | 1,186 sq. ft.

                                            $1,923 - $3,545

                                            See Floor Plan Details

                                            Disclaimer: Special, prices and availabilities subject to change.

                                            epIQ Ratings

                                            What is epIQ?

                                            The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                            epIQ Report Card

                                            In partnership with SatisFacts™

                                            Community epIQ Grade

                                            B
                                            B

                                            Renter Ratings

                                            C+

                                            Review Ratings (from 18 reviews)

                                            Noise

                                            3.2

                                            Grounds

                                            2.4

                                            Safety

                                            2.3

                                            Office Staff

                                            2.9

                                            Maintenance

                                            2.9

                                            Neighborhood

                                            3.8

                                            Survey Scores N/A

                                            Review Count

                                            A-

                                            Number of reviews in the past 365 days

                                            18

                                            Manager’s Review Engagement

                                            A

                                            Percentage of reviews responded to

                                            94.44%

                                            Manager’s Review Reply Time

                                            B+

                                            Average time to respond to reviews

                                            4.78 days

                                            Features & Amenities

                                            Laundry
                                            • Stacked Washer and Dryer Included
                                            Parking
                                            • Parking
                                            Pets
                                            • Dogs Allowed
                                              Pet Limit: 2
                                              Less Info
                                              More Info
                                            • Cats Allowed
                                              Pet Limit: 2
                                              Less Info
                                              More Info
                                            Other
                                            • Fitness Center with Yoga Studio, Cardio and Strength Stations
                                            • 24-Hour Emergency Maintenance
                                            • Air Conditioning
                                            • Balcony/Deck
                                            • Business Center with Wi-Fi
                                            • Cat Friendly
                                            • Complimentary Bicycle Rentals
                                            • Complimentary Kayak and Paddleboard Rentals
                                            • Convenient to Lake
                                            • Dishwasher
                                            • Faux Wood Floors and Carpet
                                            • Furnished
                                            • Granite Counters In Kitchen And Baths
                                            • Grilling and Picnic Areas
                                            • Hammock Garden
                                            • Large Dog Friendly
                                            • Off-leash Pet Park
                                            • On-site Personnel
                                            • Online Payment And Account Management
                                            • Outdoor Kitchen and Barbecue
                                            • Pet-Friendly Community
                                            • Playground
                                            • Positive Credit Reporting
                                            • Preferred Employer Program
                                            • Rain Shower Heads
                                            • Two Swimming Pools
                                            • Undermount Kitchen Sink with Gooseneck Faucet
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                                            Leasing

                                            Welcome home to LIV at Winter Park, offering beautiful lakeside apartments for rent. Our Winter Park, Florida community offers your choice of studio, one-bedroom, two-bedroom, and three-bedroom apartment floor plans, with six distinct styles available. Experience the convenience of living just outside of the opportunities and excitement of Orlando, FL. Our spacious floor plans boast modern fixtures, full-size appliances, and custom mini-blinds. Washers and dryers are also available in select apartments. Our open floor plans make it simple to entertain family, friends, or enjoy the quiet sanity of your own home. Styled with a neutral color palette throughout, you're free to decorate your apartment in a way that makes it feel like home
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                                            Office Hours

                                            • Sunday: Closed
                                            • Monday - Friday: 10:00 AM - 06:00 PM
                                            • Saturday: 10:00 AM - 05:00 PM
                                            This community is managed by

                                            Birchstone Residential

                                            B+
                                            B+
                                            Communities
                                            41

                                            Questions & Answers (1)

                                            Anonymous
                                            Asked on: 03/19/2018
                                            Q: What is security like?

                                            Frequently Asked

                                            How is LIV at Winter Park Apartment Homes Rated?
                                            Based on 211 number of votes by renters, LIV at Winter Park Apartment Homes is currently rated 3.3 out of 5 stars.
                                            How satisfied are residents with the upkeep and overall appearance of the grounds at LIV at Winter Park Apartment Homes?
                                            Grounds: LIV at Winter Park Apartment Homes is rated 2.4 out of 5 stars for grounds by renters, which is considered poor. This means that some renters have shared concerns about the upkeep of the community grounds, common areas, and/or overall appearance, which can negatively impact their desire to remain a resident.
                                            How effective was the maintenance team when resolving your problem?
                                            Maintenance: LIV at Winter Park Apartment Homes is rated 2.9 out of 5 stars for maintenance by renters, which is considered poor. This means that some residents have expressed frustration with the speed, responsiveness and/or effectiveness of addressing maintenance-related issues, which may negatively impact their living experience.
                                            What are noise levels like at LIV at Winter Park Apartment Homes?
                                            LIV at Winter Park Apartment Homes is rated 3.2 out of 5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                            How safe is LIV at Winter Park Apartment Homes?
                                            Safety: LIV at Winter Park Apartment Homes is rated 2.3 out of 5 stars for safety by renters, which is considered poor. That safety rating suggests residents have concerns about safety at the complex and that steps are needed to reduce potential risks.
                                            How satisfied are residents with the neighborhood?
                                            LIV at Winter Park Apartment Homes is rated 3.8 out of 5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                            How satisfied are residents with the staff at LIV at Winter Park Apartment Homes?
                                            Staff: LIV at Winter Park Apartment Homes is rated 2.9 out of 5 stars for staff by renters, which is considered poor. This means that some residents have expressed concerns with the friendliness, responsiveness, and/or helpfulness of the on-site team during their interactions with the community.
                                            How often does management engage with reviews?
                                            Managers have responded to 94.44% of their community reviews in the past year.
                                            How quickly does management engage with reviews?
                                            Managers have replied within 4.78 days to their community reviews in the past year.
                                            Who manages LIV at Winter Park Apartment Homes?
                                            Birchstone Residential
                                            What is the pet policy at LIV at Winter Park Apartment Homes?
                                            Dogs Allowed
                                            Pet Limit: 2
                                            Cats Allowed
                                            Pet Limit: 2
                                            What types of floor plans are available?
                                            1 Bed, 1 Bath
                                            2 Beds, 1 Bath
                                            2 Beds, 2 Baths
                                            3 Beds, 2 Baths
                                            Studio, 1 Bath
                                            What is the move-in special?
                                            Move In Special Up To 6 Weeks Free!

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                                            Under New Management

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                                            LIV at Winter Park Apartment Homes is a 500 - 1,186 sq. ft. apartment in Winter Park in zip code 32792. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,129 - $3,545. Nearby cities include West Park, Eatonville, Fern Park, Casselberry, Altamonte Springs, Winter Springs, Orlando, Oviedo, Longwood, Edgewood, Maitland, Belle Isle, and Lake Mary.