Cypress Lake Apartments
A
A
Award Winner
2615 North Causeway, Mandeville, LA 70471

4.7

(196 Reviews)
$1,085 - $2,009/mo

Move-In Specials

Get 1/2 MONTH FREE FOR 2 MONTHS starting the first full month when you lease select homes for 12 months, plus 1/2 off Deposits. (must lease within 24 hours of y...

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Reviews

4.7 rating

196 total reviews

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0 Verified

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Qnguy

Resident 2017 - 2023

5.0

9/29/2023

Good Place

Good place that’s great for family. For my home it is nice, and my family likes it most. I go to the pool on most nights after work. Clean, blue and feels so good. I enjoy raising my family in such a nice place. It’s been home for 6 years and still going.

Property Manager Response

10/2/2023

Wow! Thanks for your glowing review! This is so nice to hear and we're glad to know that you've found this to be a great place for your family to call home. Your loyalty to the community means a lot!
Review Author Icon

la38derrickslater@gmail.com

Resident 2022 - 2023

5.0

9/28/2023

Love the apartments & staff!

Felicity is a great staff/secretary for cypress lake apartments. She goes above and beyond for the residents!! Any requests or problems she handles at within a timely manner. I appreciate what you do for the tenants and the Cypress Lake community!!

    Property Manager Response

    9/29/2023

    Thanks for complimenting the team on their great service! We're happy to hear this and we appreciate you calling out Felicity for going above and beyond in all of your interactions!
    Review Author Icon

    Echla111999

    Resident 2021 - 2023

    5.0

    9/28/2023

    Wonderful experience for any request. Friendly and extremely accommodating. Love the property manager, Courtney. She is always very helpful, friendly and kind. The staff is also very friendly and helpful.

      Property Manager Response

      9/29/2023

      Thanks for these kind words and for letting us know that your experience has been amazing from start to finish! We appreciate your compliments and we're glad to know that you're impressed by the team.
      Review Author Icon

      Andrew_u382

      Resident 2018 - 2023

      5.0

      9/28/2023

      Love living here

      I absolutely love living at cypress lake apartments. I've been living at the community for almost 5 years now. It's so peaceful. I like grilling at the Pavillion they have for the residents. It is an overall enjoyable place to live . I definitely plan on loving here many more years.

        Property Manager Response

        9/28/2023

        This is amazing to hear! We're thrilled to know that you've had an excellent experience within the community and we thank you for your loyalty over the past five years. It's great to hear that you've found it to be a great place to call home!
        Review Author Icon

        NormNorman86

        Resident 2020 - 2023

        5.0

        9/22/2023

        Exceptional Customer Care

        Cypress Lake is my favorite apartments so far, and I’ve lived at a few different places, over the years. It is a beautiful place, but I think what really sets this place apart is the employees. Most people, anywhere I have been before, just seemed burdened every time I had to call or visit their office, even when I would go in to pay rent. But these people really do look like they enjoy their job, and they are always happy to help when I need anything.

          Property Manager Response

          9/22/2023

          Thank you very much for this review! We are so glad you've been enjoying our complex and our team has made you feel welcomed and appreciated! We absolutely love helping our residents and if there is anything further you need, please do not hesitate to let us know!
          Review Author Icon

          Zack_Ed

          ProspectVisited 2023

          5.0

          9/22/2023

          Very nice

          My friend and I looked at an apartment and definitely liked it. The new ones are really nice. The lady in the office was very nice too. She was the manager. She helped us with the application and made the process very simple for us.

            Property Manager Response

            9/22/2023

            Thank you very much for this review! We are so glad you decided to apply with us and enjoyed touring our units! We appreciate your kind words and hope to have you as one of our lovely residents soon!
            Review Author Icon

            Current Resident 299619

            Resident 2019 - 2023

            2.8

            8/29/2023

            My 3-year experience thus far at Cypresslake.... not all bad.

            I've lived at Cypress Lake for 3 years now. The community seems calm and quiet on the exterior since residents are to themselves mostly. I enjoy chatting with some of the older residents that's lived here for a while now. However, it's quite noisy in my unit on the second floor. Since working from home, I have to bear hearing my neighbors above and below me all throughout the day and night. You can hear normal sounds really well such as people talking, walking/stumping, music, singing, pets running around, opening and closing doors and so much more. The walls, roofs, and floors are extremely thin here and should be updated. I live in an outdated unit with the old white fridge, cabinetry, counter tops and carpet. These older units should be updated, and regular maintenance done to these older appliances yearly. The first two years, maintenance was more pleasant but is now short staffed. The last time I called for maintenance after office hours, it was such a negative and uncomfortable experience. Please be aware of the rent increases almost $100 every year. The unit I am in is on the 2nd floor, 2 bd/2ba, 800 sq ft and will be costing me almost $1300 each month. Not once has anything been updated or renovated in my unit. For instance, most of the electrical sockets have never worked since I've been here. Cypress Lake should do better with these older units and refrain from these significant rental increases each year. I am grateful to have a roof over my head, but I feel it's important for one to know if considering living here.

              Property Manager Response

              8/31/2023

              Thanks for your review and for letting us know that you've had a tranquil experience overall. This is valuable feedback that we'll take to heart as we want to ensure every resident has the best possible experience!
              Review Author Icon

              Current Resident 934652

              Resident 2023

              5.0

              5/4/2023

              love it here

              i recently moved into the community, the staff are great, i love the floor plans. i have not had a chance to use the pool or grills yet but i am looking forward to enjoying the summer spending time with the family by the pool side

                Property Manager Response

                5/5/2023

                Thanks for your review and for sharing that you've had a great experience within the community and that you love your living space! This is so great to hear and we appreciate your input!
                Review Author Icon

                Charles_M955

                Resident 2022 - 2023

                5.0

                3/31/2023

                Great Community

                I’ve lived in a few apartments throughout the US because of work, some newly built. But Cypress Lake Apartments is by far the best one yet. The ladies in the front office are absolutely amazing. The whole staff is really nice. The grounds are always clean and kept up. For me it’s in the perfect location, close to the causeway. It’s also close to the parade route, so this year I was able to walk down and catch the parade. All in all it’s a great place to live.

                  Property Manager Response

                  4/3/2023

                  Thanks for this review and for sharing that you've had a good experience within the community! It's so nice to hear that the team has made a positive impact on your residency and that you've noticed the community to be extremely well-kept!
                  Review Author Icon

                  Current Resident 583637

                  Resident 2021 - 2023

                  5.0

                  3/20/2023

                  I've really enjoyed living here. I absolutely love the nice, friendly and quite neighborhood. Staff members are super friendly and get things fixed very quickly. I would not want to live anywhere else :)

                    Property Manager Response

                    3/21/2023

                    Thanks for sharing that your experience has been great! We're happy to learn that you love living here and that it's truly the only place you want to call home. Thanks again for your thoughtful review!
                    Review Author Icon

                    Prospective Resident 618574

                    ProspectVisited 2023

                    5.0

                    3/17/2023

                    I love it

                    They have helped me so much . Such a quiet and friendly community . I did the tour with Felicity and she gave me some really helpful information. Courtney definitely made the application process so easy and very unstressed.

                      Property Manager Response

                      3/20/2023

                      Thank you very much for this review! We are so glad our team was able to provide you with a lovely experience and assist in all your inquiries. We appreciate your feedback and hope to see you soon at Cypress Lake Apartments!
                      Review Author Icon

                      ladycupcake5679@gmail.com

                      Resident 2018 - 2023

                      5.0

                      3/17/2023

                      Amazing

                      A very quiet Community. Staff members are very friendly and helpful . They definitely get the job done ! They have some great amenities like the pool , a pavilion area with grills for outdoor cooking with the family . Overall a very enjoyable place to live .

                        Property Manager Response

                        3/17/2023

                        Thank you for your lovely review! We're so glad to hear that you're enjoying the peaceful atmosphere and friendly service. It's great to know that you've been able to take advantage of the pool and pavilion area, as we strive to provide a comfortable living experience for all our residents! Thank you again for choosing Cypress Lake Apartments as your home -- and for your 5-star rating!
                        Review Author Icon

                        Asmith4marx

                        ProspectVisited 2023

                        5.0

                        3/7/2023

                        My new future home

                        Just applied and hope to be moving in at Cypress Lake very soon!!! I looked at so many apartments and didn’t like anything for the price. Then I stopped at Cypress Lake just to see what specials they were running since I noticed a sign in front. I was so glad that I decided to stop there because I’m finally done with my search. The prices were reasonable and the apartments were very pretty, inside and outside. Also, the lady in the office who showed me around was the manager, and she was very happy to answer all my questions. She did not seem irritated or annoyed like most the people at the other places I looked at.

                          Property Manager Response

                          3/8/2023

                          Thanks for your lovely feedback and for letting us know that you're looking forward to moving into the community here at Cypress Lake Apartments! This is great to hear and we can't wait to officially welcome you home!
                          Review Author Icon

                          anniehender57@gmail.com

                          Resident 2023

                          5.0

                          3/7/2023

                          Best Neighbors

                          We love it here so far and have already made some of the best friends. We grilled out under the pavilion with our neighbors over the weekend. It was the most beautiful weather, and the kids enjoyed playing together in the courtyard. Definitely recommend!

                            Property Manager Response

                            3/8/2023

                            Thanks for this five-star review! It's so nice to know that you love living here and that you have integrated flawlessly into the community. Your input means so much to us - thanks again!
                            Review Author Icon

                            Qing_N

                            Resident 2021 - 2022

                            4.5

                            12/30/2022

                            Peace & Convenient

                            I’ve been familiar with Cypress Lake for quite a few years; became a tenant a year and a half ago. This complex is a very peaceful & chill place to live. The staff is pretty nice and whatever problem/maintenance issues you have, they’re on it like white on rice once you submit a request either in office or online. If you’re looking for convenience, there’s PLENTY of gas stations, 2 Walmarts, a Target, Whole Foods Market, as well as plenty of food options, and hospital/urgent care within a 5-10 minute drive. The neighborly vibe is pretty nice as well. (If you do move in, definitely check out Tea Time Cafe down the street if you like Boba). One downfall is the drainage in the area (which is most of this area). But if it rains heavily for hours, plan ahead to move your car somewhere safe (there are flood risk zones, noted on signs around the complex).

                              Property Manager Response

                              12/30/2022

                              Thanks for this lovely review! It's so nice to know that you've found the community to be a convenient place to live and that you love the neighborhood. We're so glad to have you here!
                              Review Author Icon

                              Alexandra_B278

                              Resident 2018 - 2022

                              5.0

                              12/29/2022

                              Clean, Well-Kept, and excellent staff

                              I've lived here for almost 6 years. Just moved to the new building. Cypress Lake Apartments is a great community and the staff here treat you like family! Any issues that come up, Mark (formerly Mr. Louis) is quick to step up, no matter how dirty the job is!! Ms. Ella is always so polite and caring and helps with any issues she can. Living here has been amazing for me and my puppy, Chico, who is also treated like family by everyone, even newcomer, Jason, groundskeeper. That's definitely a plus in my book! If you're thinking about moving to Mandeville/Covington area, I highly recommend Cypress Lake, you'll definitely be treated like family!

                              Property Manager Response

                              12/30/2022

                              Wow! Thanks for your loyalty to the community and for letting us know that you've loved living here. We're so glad that our team has made a positive impression throughout your residency and that you'd recommend us to others.
                              Review Author Icon

                              naelaurent

                              Resident 2022

                              5.0

                              12/28/2022

                              Choosing Cypress Lake Apartments was definitely a great choice. From start to finish the process was smooth and very informative. The tour that was given by Ms. Ella was great she showed the original apartments as well as the newly built apartments which I had fell in love with. All amenities are clean and just by the tour I could tell they were well kept. I had one maintenance issue since I have moved in which was resolved the same day! Staff, especially the Property Manager Ms. Courtney are very communicative and beyond welcoming. 10/10 highly recommend

                                Property Manager Response

                                12/28/2022

                                Wow! What wonderful feedback - thanks for raving about the community and for sharing that you've loved the amenities as well as the great service you've received. Your feedback means so much to us as does your continued residency.
                                Review Author Icon

                                Prospective Resident 716997

                                ProspectVisited 2022

                                5.0

                                12/28/2022

                                Great Complex!

                                I visited this complex and was amazed at the recent work and updates that have occurred. It looks amazing and the staff was extremely friendly and personable. Location is ideal being right between Covington and Mandeville. Everyone should go check out Cypress Lakes!

                                  Property Manager Response

                                  12/28/2022

                                  Thank you for taking a moment to share how much you love living here at Cypress Lake Apartments! It's so nice to know that our team has made a lovely impression and that you would recommend the community to others.
                                  Review Author Icon

                                  Current Resident 717028

                                  Resident 2015 - 2022

                                  5.0

                                  12/28/2022

                                  Perfect Place

                                  This is the perfect place to call home, and always has been, since the manager Courtney has been around. She makes sure that we know our renewal choices beforehand so we have time to think on it and she takes care of everything we need.

                                    Property Manager Response

                                    12/28/2022

                                    Thanks for your five-star rating and for sharing that you love calling Cypress Lake Apartments home! We're glad to have you here and it makes us so happy to hear that things are going well.
                                    Review Author Icon

                                    emohermit82@gmail.com

                                    ProspectVisited 2022

                                    5.0

                                    12/28/2022

                                    Clean and Well Kept Units

                                    Very nice area with well kept landscaping and clean parking areas, grounds. Pool is well maintained and management is very helpful with any questions or concerns. Would highly recommend to my friends.

                                      Property Manager Response

                                      12/28/2022

                                      Thanks for this five-star review and for letting us know that you've found so much to love about the community! We so appreciate you taking a moment to rave about your experience - your endorsement means a lot to us.
                                      Review Author Icon

                                      Former Resident 398377

                                      Resident 2022

                                      5.0

                                      11/7/2022

                                      Recent Tenant

                                      Great Community!!!!! The office staff is amazing and very helpful. The maintenance team is great and fast to help with whatever you need. We would still be here if we didn’t move out of state. Will really miss it!!!!

                                        Property Manager Response

                                        11/8/2022

                                        Wow! What a wonderful review. Thanks for sharing and for letting us know how happy you are with your experience. We'll miss you!
                                        Review Author Icon

                                        bella.english37@gmail.com

                                        Resident 2022

                                        5.0

                                        9/29/2022

                                        Accommodating

                                        I have lived at Cypress Lake since March 2022. My name is Berta English. In every situation I have been in I have had a quick response. The management is Excellent. They have been the most accommodating.

                                          Property Manager Response

                                          10/5/2022

                                          Thanks for your five-star review and for sharing that you've received excellent service from our team! This is lovely to hear and we're so glad for your wonderful feedback.
                                          Review Author Icon

                                          mitchk903

                                          Resident 2022

                                          5.0

                                          9/29/2022

                                          Safe and Comfortable

                                          We moved here from the southshore, and I feel right at home here. It is the nicest place. I have never felt more safe and comfortable as I do here. The ladies in the office are the nicest too. I am very pleased.

                                            Property Manager Response

                                            10/5/2022

                                            Thanks for this five-star rating, mitchk903! This is great to hear and we're so glad you're settling in nicely to your new home!
                                            Review Author Icon

                                            Andrew_E784

                                            ProspectVisited 2022

                                            5.0

                                            9/21/2022

                                            CURB APPEAL

                                            I can’t wait to see the new building because I pass it everyday headed to work and it would be the perfect location for me and my wife so that it’s a quick commute to both of our jobs. Really like the new colors of the apartments.

                                              Property Manager Response

                                              9/21/2022

                                              Thanks for your review and for letting us know that you're looking forward to seeing more of the new building here at Cypress Lake Apartments! We're excited, too!
                                              Review Author Icon

                                              kristi.reynolds082@gmail.com

                                              Resident 2019 - 2022

                                              5.0

                                              9/21/2022

                                              AWESOME

                                              The property is very nice and everyone is so friendly and helpful. The ladies in the office are the absolute best, they are always so pleasant. I’ve lived out of state in a few apartments and this one is by far the best.

                                                Property Manager Response

                                                9/21/2022

                                                Thanks for your lovely feedback, Kristi! We're so happy that you've loved living here and that our team has provided excellent service. Reviews like this one really make our day!

                                                Floor Plans & Pricing

                                                1 Bedroom

                                                L1

                                                1 Bed, 1 Bath | 600 sq. ft.

                                                $1,085 - $1,302

                                                See Floor Plan Details

                                                L2

                                                1 Bed, 1 Bath | 700 sq. ft.

                                                $1,091 - $1,490

                                                See Floor Plan Details

                                                A1

                                                1 Bed, 1 Bath | 700 sq. ft.

                                                $1,145 - $1,592

                                                See Floor Plan Details

                                                A2

                                                1 Bed, 1 Bath | 738 sq. ft.

                                                $1,351 - $1,677

                                                See Floor Plan Details

                                                2 Bedrooms

                                                B3A

                                                2 Beds, 2 Baths | 870 sq. ft.

                                                See Floor Plan Details

                                                B1

                                                2 Beds, 1 Bath | 850 sq. ft.

                                                See Floor Plan Details

                                                B2

                                                2 Beds, 2 Baths | 850 sq. ft.

                                                $1,245 - $1,824

                                                See Floor Plan Details

                                                B3

                                                2 Beds, 2 Baths | 870 sq. ft.

                                                $1,495 - $2,009

                                                See Floor Plan Details

                                                Disclaimer: Special, prices and availabilities subject to change.

                                                epIQ Ratings

                                                What is epIQ?

                                                The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                epIQ Report Card

                                                In partnership with SatisFacts™

                                                Community epIQ Grade

                                                A
                                                A

                                                Renter Ratings

                                                A+

                                                Review Ratings (from 25 reviews)

                                                Noise

                                                5.0

                                                Grounds

                                                4.9

                                                Safety

                                                5.0

                                                Office Staff

                                                5.0

                                                Maintenance

                                                5.0

                                                Neighborhood

                                                5.0

                                                Survey Scores N/A

                                                Review Count

                                                A+

                                                Number of reviews in the past 365 days

                                                25

                                                Manager’s Review Engagement

                                                B+

                                                Percentage of reviews responded to

                                                76.00%

                                                Manager’s Review Reply Time

                                                B

                                                Average time to respond to reviews

                                                14.28 days

                                                Features & Amenities

                                                Laundry
                                                • Washer/Dryer
                                                Parking
                                                • None
                                                • Parking
                                                Pets
                                                • Dogs Allowed
                                                  Comments: | Restrictions: None
                                                  Less Info
                                                  More Info
                                                • Cats Allowed
                                                  Comments: | Restrictions: None
                                                  Less Info
                                                  More Info
                                                Other
                                                • 1st Floor
                                                • 3rd Floor
                                                • Air Conditioning
                                                • Balcony/Deck
                                                • Cat Friendly
                                                • Community Center
                                                • Controlled Access
                                                • Dishwasher
                                                • Fitness Center
                                                • Granite Countertop Upgrade Package Available
                                                • Large Dog Friendly
                                                • On-site Personnel
                                                • Pool/Hot Tub
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                                                Leasing

                                                Find your charming Mandeville home located among the sprawling trees and lush grounds of Cypress Lake Apartments. Nature's beauty, wonderful neighbors and an exceptional on-site staff, meet to form one of the North Shore's most unique communities. Choose from one bedroom, two bedroom and loft style homes. Work out at our on-site fitness center, walk your dog at our gated park or relax by our pool and hottube. Your new life awaits at Cypress Lake!
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                                                Leasing Options

                                                  • 6 months, 12 months

                                                Office Hours

                                                • Sunday: 01:00 PM - 05:00 PM
                                                • Monday - Friday: 08:30 AM - 05:00 PM
                                                • Saturday: 09:00 AM - 05:00 PM
                                                This community is managed by

                                                Tonti Properties

                                                A
                                                A
                                                Communities
                                                18

                                                Questions & Answers (1)

                                                Anonymous
                                                Asked on: 03/19/2018
                                                Q: Are there surveillance cameras on site?
                                                Anonymous
                                                Answered on: 09/23/2019
                                                A: No, there is not.
                                                Anonymous
                                                Answered on: 09/23/2019
                                                A: No, there is not.

                                                Frequently Asked

                                                How is Cypress Lake Apartments Rated?
                                                Based on 196 number of votes by renters, Cypress Lake Apartments is currently rated 4.7 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at Cypress Lake Apartments?
                                                Cypress Lake Apartments is rated 4.9 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                How effective was the maintenance team when resolving your problem?
                                                Cypress Lake Apartments is rated 5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                What are noise levels like at Cypress Lake Apartments?
                                                Cypress Lake Apartments is rated 5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                How safe is Cypress Lake Apartments?
                                                Cypress Lake Apartments is rated 5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                How satisfied are residents with the neighborhood?
                                                Cypress Lake Apartments is rated 5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at Cypress Lake Apartments?
                                                Cypress Lake Apartments is rated 5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                How often does management engage with reviews?
                                                Managers have responded to 76% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 14.28 days to their community reviews in the past year.
                                                Who manages Cypress Lake Apartments?
                                                Tonti Properties
                                                What is the pet policy at Cypress Lake Apartments?
                                                Dogs Allowed
                                                Comments: | Restrictions: None
                                                Cats Allowed
                                                Comments: | Restrictions: None
                                                What types of floor plans are available?
                                                1 Bed, 1 Bath
                                                2 Beds, 1 Bath
                                                2 Beds, 2 Baths
                                                What is the move-in special?
                                                Get 1/2 MONTH FREE FOR 2 MONTHS starting the first full month when you lease select homes for 12 months, plus 1/2 off Deposits. (must lease within 24 hours of your initial tour, exclusions apply.)

                                                Contact Property

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                                                Beds

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                                                Baths

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                                                Under New Management

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                                                Cypress Lake Apartments is a 600 - 870 sq. ft. apartment in Mandeville in zip code 70471. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,085 - $2,009. Nearby cities include Madisonville, Covington, Slidell, Ponchatoula, Hammond, Picayune, Kenner, Metairie, New Orleans, Independence, Bogalusa, Jefferson, and River Ridge.