Cypress Lake Apartments
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A
Award Winner
2615 North Causeway, Mandeville, LA 70471

4.7

(196 Reviews)
$1,085 - $2,009/mo

Move-In Specials

Get 1/2 MONTH FREE FOR 2 MONTHS starting the first full month when you lease select homes for 12 months, plus 1/2 off Deposits. (must lease within 24 hours of y...

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Reviews

4.7 rating

196 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Andy_A376

Resident 2014 - 2019

2.5

3/11/2020

Beware that you will probably not get your full deposit back. They love to "clean" the carpets before you move in. The problem is the stains are not visible until a few weeks later. By then you have already signed the paperwork saying carpets were just fine. Then when you leave they charge you for the carpet cleaning, and the process repeats. I can almost understand this from a newer community. But Cypress Lake is aging at this point. All of the wiring is ancient, to include cabling inside walls. Whenever you ask a question of the staff, in regards to lease, maintenance, or wiring you will get a different answer every time. There are so many new apartments in Mandeville and Covington now, there is absolutely no reason to decide to live here. I cannot comment on the current fire, as I do not know the cause, but I do think it is time for Tonti to just demo these and build new ones.

    Property Manager Response

    6/18/2020

    We very much enjoyed having you as a resident for almost 6 years and we're sorry that your final experience at our community was disappointing to you. You did receive $190 of your $275 deposit back, so almost 70% of your entire deposit. We do not believe in nickeling and diming our residents. In this case, an $85 stain kit had to be used by the professional carpet cleaning company- in addition to the standard cleaning that we already cover- to remove several large stains. Again, we're sorry that this $85 charge was a necessary one, but we appreciate your time with us and we wish you well with your new home.
    Review Author Icon

    Leoreid

    ProspectVisited 2019

    5.0

    12/16/2019

    From a renters perspective, first impressions are very important when it comes to searching for a new place to call home. I've never lived in an apartment community before so I had no clue what to expect. I toured several communities in the Mandeville/Covington area before making my decision to call Cypress Lake my new home. I toured the community by myself the first time but brought my siblings with me the second time before making my final decision. I wanted their opinion but also wanted to make sure I wasn't jumping into something with my eyes closed. The grounds looked amazing each time we visited and the office staff has good ole southern hospitality. They offered me a really good special which is definitely helping my pocket book right here around the holidays. I'm excited for my move in after the first of the year.

      Property Manager Response

      7/20/2020

      We thank you for this review and hope that you are doing well! If you need anything, please feel free to reach out.
      Review Author Icon

      Current Resident 616760

      Resident 2019

      5.0

      12/16/2019

      I couldn't have made a better decision when choosing my home. I love this community and the people. It has been such an easy transition for me. I cannot say enough about how welcoming the staff and even my neighbors were when we moved in. My dog seems to be happy with the place too!

        Property Manager Response

        7/20/2020

        We couldn't be happier to see that you and your four-legged family member are loving Cypress Lake! Please let us know if you all need anything. We're here for you!
        Review Author Icon

        Former Resident 271108

        Resident 2015 - 2018

        5.0

        9/13/2019

        I had a great experience with this community, and I would recommend it for anyone looking. It was always kept clean, and they fixed any problems immediately. The ladies in the office always seemed very nice, and my neighbors were extremely considerate for apartment living. I had no complaints.

          Property Manager Response

          7/20/2020

          This is great to see. Thank you for sharing your experience with prospective residents!
          Review Author Icon

          Former Resident 271139

          Resident 2016 - 2019

          5.0

          9/13/2019

          Cypress Lake Apartments is a GREAT place to call home! My family moved to Cypress Lake in 2016. We needed an apartment close to the causeway bridge for my daily commute back and forth to work. The community had beautiful landscaping, clean grounds and affordable two bedroom apartments. I had nothing bad to say then or now! Heck, I even made $600.00 for referring two of my co-workers shortly after we moved in. The managers have always been very friendly and definitely go above and beyond. I consistently saw them in the leasing office before and after office hours almost daily. The staff was always on top of things when we had any flood warnings in the area or hurricane "scares". We were sent updated emails, prep letters to the apartment door and notices on where to pick up sandbags if needed. They were outside in the rain maintaining gutters and parking lots to ensure our safety. Their groundskeeper was super laid back and always kept the community picked up and looking top notch. The maintenance guys were always on top of my work orders, even when my son decided to flush one of his action figures! :/ Honestly, the commute to New Orleans each day was worth it and I would do it all over again if I hadn't been relocated even further. My children made many friendships throughout our years here and for that I am thankful. We always loved the resident events but the one last summer was my favorite! They hired 'Just Chillin' to come out and serve unlimited snowballs and ice cream, a huge blowup obstacle course for the kids and provided plenty of food and great items for raffle. Cypress Lake is one of the oldest apartment communities in Mandeville and when we moved a few weeks back, they only had three apartments vacant....they must be doing something right!!

            Property Manager Response

            7/20/2020

            Thank you so much for this glowing review of Cypress Lake! We were so glad to have you all here and we hope that you're doing great!
            Review Author Icon

            Current Resident 364540

            Resident 2018 - 2019

            5.0

            5/7/2019

            Great community and nice people! There is so much to do here like swimming and grilling (even a gym if you like working out). My friends love to visit. One of them has already made plans to move here when their lease is up.

              Review Author Icon

              Current Resident 924214

              Resident 2017 - 2019

              5.0

              3/6/2019

              This has been the perfect place for my family. We have lived here for about 2 years now and will be here until we decide to purchase a house someday. I don't get much time to visit the office, but I can say that they have always been very cheerful when I call with a question. We even had a nice surprise on our door for Valentine's Day. I have lived at quite a few different apartments in my years and never had them deliver treats and a card for any holiday. That was very thoughtful.

                Review Author Icon

                Current Resident 60986

                Resident 2019

                5.0

                2/20/2019

                I love this community. Clean grounds and well maintained apartments. You can't beat the prices and the staff is awesome. I just moved in but so far so good. I'm close to the causeway so access back and forth to New Orleans is quick and easy.

                  Review Author Icon

                  Current Resident 704732

                  Resident 2014 - 2018

                  5.0

                  12/4/2018

                  600 sq. ft. is all we needed when moving to Mandeville four years ago. As my family continued to grow, the office staff was awesome with getting us into an apartment that better suited our needs. We love calling Cypress Lake home! The apartments are very affordable and the community is well maintained. A+ in my book.

                    Review Author Icon

                    Current Resident 705071

                    Resident 2018

                    5.0

                    8/6/2018

                    Beautiful community!! Very quiet and clean!:) Perfect sized one bedroom apartment for me and my puppy, Cody! And the location can't be beat...less than five minutes from the Causeway Bridges! My experience has been nothing short of amazing.

                      Review Author Icon

                      Current Resident 729158

                      Resident 2015 - 2018

                      5.0

                      8/3/2018

                      I've had a great experience here. I love it and I appreciate everything this complex has to offer. I have chose to stay here for the last several years because this is my home. I wouldn't want to be anywhere else.

                        Review Author Icon

                        Prospective Resident 153021

                        ProspectVisited 2018

                        5.0

                        6/20/2018

                        These apartments and the community itself were very well kept. The landscaping was my favorite and there was plenty of grass, which is very important to me. My son would have lots of space to run and play in the evenings. Definitely on the top of my list!

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                          Current Resident 740316

                          Resident 2018

                          5.0

                          6/1/2018

                          My experience here has been nothing short of amazing. When I first stopped in to look at the apartments before making the move, everyone in the office made me feel very welcome. I didn't even look anywhere else after that. Since I have moved in, every maintenance request I have called in has been completed promptly and they are still just as friendly as day one. What is even better is that I really like all my neighbors too. The kids love the pool and I love that it always stays clean and blue unlike the last place I lived. It seems as though they stay on top of things here. Great place

                            Review Author Icon

                            NGURY

                            Resident 2015 - 2017

                            4.3

                            11/21/2017

                            This community has a great atmosphere for all residents! The staff is very pleasant and the amenities are a great addition to the overall experience. My application and leasing process was quick and simple! 5 stars all around! :)

                              Review Author Icon

                              dwkazjr

                              Resident 2007 - 2017

                              5.0

                              10/13/2017

                              Great Safe Property!! This IS a great property. Clean, safe and well maintained! Excellent!!! Professional Staff. In addition to a FAST and EFFICIENT Maintenance team. Amenities are many including; Hot Tub, Pool, Workout Room, Business Area ( including, Coffee, Computer Access and a Book Swap!! But don't take my word for it!!! Come on out and see the Property!!!!! You will not be disappointed!!!!!! Dr. Gras ( A long term resident ) Cypress Lake is also located close to everything you need from; banking, groceries ( Fresh Market and Whole Foods ), coffee, pizza etc!!! :)

                                Review Author Icon

                                Seanyboy504

                                Resident 2016 - 2017

                                1.0

                                10/13/2017

                                The absolute worse apartments ive ever lived in. They are theives at best!!!!!! Outdated poorly managed. Theyre trying to steal my deposit for a small fray which was caused by their poor installation of carpet. INFESTED WITH MEXICAN COCKROACHES. DISGUSTING PLACE TO LIVE. DO NOT MOVE HERE FOR THE LOVE OF GOD. All of the tenants are junkies and perverts. My girl couldnt walk outside without getting whistled at by some creep.

                                  Review Author Icon

                                  Current Resident 672515

                                  Resident 2017

                                  2.0

                                  9/21/2017

                                  Worst apartment I've lived in. Overpriced, extremely noisy, old apartments that they put in somewhat updated appliances to make the apartment look more modern. Guess what, doesn't work. The noise is unbelievable, parking sucks, and hope it doesn't rain because the parking lot floods. Horrible place to rent. Can't wait for my lease to end so I can get the hell out of this place. Don't complain about the noise because nothing gets done about it by so called management but God forbid if you're late with the rent. Then management cares. Poorly managed. As I sit here and type this review, the noise coming from the apartment above mine is unbelievable. You pay too much money for an apartment that's maybe worth half of what they charge for rent, deal with noise, and deal with flooding parking lots. On a scale if 1 to 10, I'd rate it a -8. Avoid this place at all costs and you won't be sorry. Take a ride around the complex and see how many apartments are vacant. Gotta be a reason why so trust me, its all about the money and to hell with the tenants. You pay on time you're a great tenant, ask management for help, and you get no cooperation. February can't get here fast enough for me trust me. Avoid this place and rent elsewhere.

                                    Review Author Icon

                                    tlmgary

                                    Resident 2015 - 2017

                                    5.0

                                    7/28/2017

                                    Friendly and responsive staff. Great place to live!

                                      Review Author Icon

                                      Kurtis_N

                                      Resident 2017

                                      4.7

                                      7/26/2017

                                      Friendly staff and well maintained property.

                                        Review Author Icon

                                        diane601

                                        ProspectVisited 2018

                                        4.3

                                        2/8/2018

                                        I just recently toured and applied at Cypress Lake Apartments. The community was very well taken care of and the staff was very helpful with the information pertaining to the application process. The amenities are great, especially the dog park! The rates were very reasonable and the move-in special really helped me since I'm just starting out on my own. The surrounding communities wanted an arm and a leg for their up front fees, rent and pet costs!! I really liked how I met the whole staff on my tour, even the grounds keeper! It's really nice to know who will be taking care of you during your stay. I'm really excited to make Cypress Lake my new home! :)

                                          Review Author Icon

                                          cypress resident

                                          Resident 2013 - 2017

                                          4.5

                                          6/1/2017

                                          beautiful myrtle tress with pink and white flowers all over!

                                            Review Author Icon

                                            jtrombatore55

                                            Resident 2011 - 2017

                                            5.0

                                            5/24/2017

                                            Very nice place to live right in the middle of Mandeville! It's been a Happy, Happy, Happy 8 years here and I have met so many new friends!

                                              Review Author Icon

                                              Current Resident 666900

                                              Resident 2014 - 2017

                                              5.0

                                              3/31/2017

                                              Amazing community to live! Everyone is so friendly and helpful. I love calling this home.

                                                Review Author Icon

                                                Current Resident 893818

                                                Resident 2015 - 2016

                                                5.0

                                                12/30/2016

                                                Quiet community with so many great amenities and excellent staff!! I love that the fitness room is open 24 hours and there is even a dog park for my puppy to enjoy. The swimming pool always looks so pretty and my daughter loves to play in the courtyard while we're grilling at the pavilion. Perfect place to call home!

                                                  Review Author Icon

                                                  gsantalo

                                                  Resident 2016

                                                  5.0

                                                  11/28/2016

                                                  Living at Cypress Lake is really nice. It has great amenities that I enjoy using on a daily bases. It is a very nice and quite community. The staff is quick to resolve any issues. Everyone is friendly. This is just a great place to live. If you are looking for a place to live in Mandeville this is a great place to live!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    L1

                                                    1 Bed, 1 Bath | 600 sq. ft.

                                                    $1,085 - $1,302

                                                    See Floor Plan Details

                                                    L2

                                                    1 Bed, 1 Bath | 700 sq. ft.

                                                    $1,091 - $1,490

                                                    See Floor Plan Details

                                                    A1

                                                    1 Bed, 1 Bath | 700 sq. ft.

                                                    $1,145 - $1,592

                                                    See Floor Plan Details

                                                    A2

                                                    1 Bed, 1 Bath | 738 sq. ft.

                                                    $1,351 - $1,677

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B3A

                                                    2 Beds, 2 Baths | 870 sq. ft.

                                                    See Floor Plan Details

                                                    B1

                                                    2 Beds, 1 Bath | 850 sq. ft.

                                                    See Floor Plan Details

                                                    B2

                                                    2 Beds, 2 Baths | 850 sq. ft.

                                                    $1,245 - $1,824

                                                    See Floor Plan Details

                                                    B3

                                                    2 Beds, 2 Baths | 870 sq. ft.

                                                    $1,495 - $2,009

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A+

                                                    Review Ratings (from 25 reviews)

                                                    Noise

                                                    5.0

                                                    Grounds

                                                    4.9

                                                    Safety

                                                    5.0

                                                    Office Staff

                                                    5.0

                                                    Maintenance

                                                    5.0

                                                    Neighborhood

                                                    5.0

                                                    Survey Scores N/A

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    25

                                                    Manager’s Review Engagement

                                                    B+

                                                    Percentage of reviews responded to

                                                    76.00%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    14.28 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • None
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Comments: | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 1st Floor
                                                    • 3rd Floor
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Granite Countertop Upgrade Package Available
                                                    • Large Dog Friendly
                                                    • On-site Personnel
                                                    • Pool/Hot Tub
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                                                    Leasing

                                                    Find your charming Mandeville home located among the sprawling trees and lush grounds of Cypress Lake Apartments. Nature's beauty, wonderful neighbors and an exceptional on-site staff, meet to form one of the North Shore's most unique communities. Choose from one bedroom, two bedroom and loft style homes. Work out at our on-site fitness center, walk your dog at our gated park or relax by our pool and hottube. Your new life awaits at Cypress Lake!
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                                                    Leasing Options

                                                      • 6 months, 12 months

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 08:30 AM - 05:00 PM
                                                    • Saturday: 09:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Tonti Properties

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                                                    A
                                                    Communities
                                                    18

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Are there surveillance cameras on site?
                                                    Anonymous
                                                    Answered on: 09/23/2019
                                                    A: No, there is not.
                                                    Anonymous
                                                    Answered on: 09/23/2019
                                                    A: No, there is not.

                                                    Frequently Asked

                                                    How is Cypress Lake Apartments Rated?
                                                    Based on 196 number of votes by renters, Cypress Lake Apartments is currently rated 4.7 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Cypress Lake Apartments?
                                                    Cypress Lake Apartments is rated 4.9 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Cypress Lake Apartments is rated 5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Cypress Lake Apartments?
                                                    Cypress Lake Apartments is rated 5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Cypress Lake Apartments?
                                                    Cypress Lake Apartments is rated 5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Cypress Lake Apartments is rated 5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Cypress Lake Apartments?
                                                    Cypress Lake Apartments is rated 5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 76% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 14.28 days to their community reviews in the past year.
                                                    Who manages Cypress Lake Apartments?
                                                    Tonti Properties
                                                    What is the pet policy at Cypress Lake Apartments?
                                                    Dogs Allowed
                                                    Comments: | Restrictions: None
                                                    Cats Allowed
                                                    Comments: | Restrictions: None
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Get 1/2 MONTH FREE FOR 2 MONTHS starting the first full month when you lease select homes for 12 months, plus 1/2 off Deposits. (must lease within 24 hours of your initial tour, exclusions apply.)

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                                                    Baths

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                                                    Under New Management

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                                                    Cypress Lake Apartments is a 600 - 870 sq. ft. apartment in Mandeville in zip code 70471. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,085 - $2,009. Nearby cities include Madisonville, Covington, Slidell, Ponchatoula, Hammond, Picayune, Kenner, Metairie, New Orleans, Independence, Bogalusa, Jefferson, and River Ridge.