4.7
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4.7 rating
289 total reviews
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265 Verified
)
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Current Resident 262008
Resident • 2025
4.3
9/22/2025
Great place with great staff!
[Incentivized Review] The apartments are in very good shape and they have great amenities. They are well kept which makes me want to use them. It is in a great location for someone who needs access to the highway. The staff are very friendly and are always willing to help. I really appreciate the work that they do to help us. Whether that is with packages or helping us with maintenance issues. They are really great!
9/22/2025
Current Resident 249515
Resident • 2024 - 2025
5.0
9/21/2025
Outstanding Environment! Highly Recommended!
Absolutely beautiful environment! From the theater room to the swimming pool, this is a great place to be. It takes the word ‘luxury’ to a new level. The community amenities are vast, from the clubhouse to the dog parks, nothing falls short. My personal favorite is the walking trails. When it comes to resident amenities, walk-in closets are vast, the appliances and kitchen cabinetry mirror that same luxury of the public spaces, and of course the central air on those hot Andover summer days. Staff is superb, beyond friendly and accommodating. Cleanliness is commendable and could compete in any white-glove competition. Lastly, something that can get overlooked at point, but it is an important feature to me, is the well-manicured landscape, truly the icing on the cake.
9/21/2025
Current Resident 1370959
Verified Resident • 2025
3.2
9/21/2025
Ok until the hum problem. Megan does a great job. The cleaning crew is amazing. The outside grounds crew do a good job. I did not use the pool, so I can not evaluate the pool care folk. The rest of the staff is questionable.
9/21/2025
Current Resident 211292
Resident • 2024 - 2025
5.0
9/18/2025
Wonderful Apartments and Even Better People!!
The apartments are beautiful, modern, and spacious (plus washer and dryer which is awesome). Very homely and cozy! I really appreciate the fact that they're also pet friendly and really welcoming to those with furry friends! My dog loves visiting the office to get some sweet treats)). She just loves Margarita. On site management and staff are all very friendly and helpful. Could not recommend more highly!!
9/18/2025
Prospective Resident 1353394
Verified Prospect • Visited 2025
4.8
7/27/2025
Emily, the leasing agent, at the Point, was so thoughtful and confident in her delivery of what this property had to offer and she truly just wanted to help me find the best place that fits my needs. While I am looking for a short-term rental and this property did not fit my needs for that. She truly wanted to help me find a place for myself and my son, regardless of whether it was this property or not. The property itself looks amazing with wonderful amenities and at a great price if you're going to do at least a year lease. But like with anything, if you do a short shorter than a year lease, the prices get higher and then it becomes more difficult. I would recommend the Point if you're looking for a long-term lease it's situated in a great spot although it is not close to anything within walking distance it's right off the highway and also in a quiet spot.
7/29/2025
Updated Review
Current Resident 971153
Verified Resident • 2018 - 2025
5.0
7/23/2025
Wonderful place to live. Quiet yet close to highway and town. Great walking paths nearby. Our General Manager, Leasing Professionals, Maintenance Staff, and the dedicated people who clean our common areas are absolutely spectacular.
7/24/2025
Updated Review
Current Resident 1109919
Verified Resident • 2022 - 2025
4.0
7/7/2025
nice community mostly clean nice pool for swimming good school district nice staff and maintenance staff 0x ox 0x 0x oxx oxx oxx oxx oxx oxx oxx oxxoxx oxx oxx oxxoxx oxx ox ox ox ox ox ox have a nice day bye.
7/8/2025
Updated Review
Current Resident 1336818
Verified Resident • 2025
4.7
6/22/2025
Just moved in. The staff have been incredibly helpful and the apartment was clean and all of the appliances and utilities in working order. The community has also been friendly and helpful. So far, I cannot speak highly enough of my stay.
6/23/2025
Current Resident 1335514
Verified Resident • 2024 - 2025
4.5
5/11/2025
This is a very nice and clean community. The grounds are kept nice and the flora is wonderful. The only issue, which is a few of the renters cause, is the lack of breaking down of boxes in the recycling area.
5/12/2025
Prospective Resident 1332995
Verified Prospect • Visited 2025
5.0
4/29/2025
Great location, near a potential employer and has a garage option! The facilities were in neat and well maintained condition. The staff were exceptional and very helpful. I hope to finalize my plans soon.
4/30/2025
Current Resident 1332610
Verified Resident • 2025
4.2
4/28/2025
Lovely community. Moving in was easy. Fairly large community so noise is as expected. Great location to interstates. Plenty of parking spaces, as well as alternative options such as a reserved spot or covered garage. Wish apartment came with storage units.
4/29/2025
Current Resident 1325460
Verified Resident • 2019 - 2025
3.2
3/27/2025
Nothing bad about the community , only thing I can complain about is how the rent increases significantly for the same unit with no major improvements in the home itself. Maybe had 24 hour access to movie theater or remodeling with the floor boards overtime.
3/28/2025
Current Resident 1319799
Verified Resident • 2025
4.8
2/27/2025
I've only lived here a couple of months?and this is actually my first time living in an apartment community but I am very happy with my experience so far. Everyone in the Leasing Office has been very helpful.
3/3/2025
Current Resident 1318284
Verified Resident • 2024 - 2025
5.0
2/20/2025
I love this community and would like to renew my lease and stay here longer. Love the fsct that management is on top of everything. Any problems reported are fixed in a timely manner. I really love staying here.
2/20/2025
Current Resident 1318186
Verified Resident • 2023 - 2025
4.5
2/19/2025
The community is nice, there is a gym and an open pool that works during the summer. The apartments are very new, so all appliances are also new and work great. It's quiet here, so I can sleep peacefully as long as I can. I am enjoying living here.
2/20/2025
Current Resident 1314374
Verified Resident • 2025
4.8
2/3/2025
I recently moved in to The Point at Merrimack River apartments, the office was very helpful and attentive through out the whole moving process. We really love the cleanliness of the community and all the feature's. Overall this place is awesome, I would recommend.
2/3/2025
Prospective Resident 1307747
Verified Prospect • Visited 2025
5.0
1/5/2025
I liked it. But the the offering was not competitive. Also did not like the security deposit policy where you lose your deposit if you change your mind. I got more for less money elsewhere. Perhaps they
1/7/2025
Updated Review
Current Resident 1293135
Verified Resident • 2024
5.0
11/14/2024
The staff has been incredible during the move in process. Megan and Margarita really helped make sure this happened for my family. We are very appreciate of everything they have done and we cannot wait to get to know other members of the community.
11/15/2024
Current Resident 1293872
Verified Resident • 2019 - 2024
4.3
11/12/2024
The staff is friendly. And helpful. They do what they can to keep it in good condition but residents need to do their part ex:pick up after their mess if they spill something in elevator pick up after dog
11/13/2024
Current Resident 1287712
Verified Resident • 2019 - 2024
5.0
10/17/2024
I liked it better when when it was Hanover but I still feel like they do there best even tho I been living her for almost 6 years and they still don't want to change my carpet also I been telling them to fix my floor I been waiting and I still haven't had any success
10/18/2024
Updated Review
Current Resident 747989
Verified Resident • 2018 - 2024
5.0
10/16/2024
This is a very clean quiet community, the best in the neighborhood. The office staff members are very helpful and the security is very good. I would recommend it to anyone who needs to move into this community.
10/17/2024
Updated Review
Current Resident 1219569
Verified Resident • 2024
5.0
9/20/2024
Nice clean neighborhood. I like leasing office's kindness and neighbors. Maintenance team also very fast and fix problem very fast. Swimming pool and BBQ grill area is easy to use and cleaned everyday.
9/23/2024
Updated Review
Current Resident 1181341
Verified Resident • 2019 - 2024
5.0
9/17/2024
This is probably my third review of the Point at Merrimack River over the years and I will continue to leave praise! The property is beautifully maintained, perfect location with easy access to main highways, the package rooms are convenient, maintenance is responsive and professional, neighbors are quiet and friendly, I love living here!
9/18/2024
Prospective Resident 1278293
Verified Prospect • Visited 2024
5.0
9/8/2024
Overall had a great experience looking through the area. The apartment looked really spacious with lots of storage and amenities looked very generous as well. I would consider the community for my personal renting needs.
9/9/2024
Current Resident 1277403
Verified Resident • 2023 - 2024
4.5
9/5/2024
Staff and maintenance have always been professional and polite. Not to the fault of the staff or maintenance, but there is too much dog waster left on public areas. This community might want to use the dog DNA to register dogs (and I have two of my own). The early termination fee is very unappealing (60-day notice AND 2 months of rent). This put us in a different financial situation because we bought our dream home and had to move out earlier than our contract. We were hit with over $10k in penalty fees. This is too much. The trash and recycle situation is challenging as well. With all the apartments, there is a very small recycle area that is always full and the one trash compactor for all of the 4 buildings (makes it inconvenient to dispose of trash).
9/6/2024
Abbot
2 Available Units
1 Bed, 1 Bath | 696 sq. ft.
$2,545 - $3,153
See Floor Plan Details
Addison
1 Available Unit
1 Bed, 1 Bath | 787 sq. ft.
$2,635 - $3,171
See Floor Plan Details
Draper
1 Available Unit
1 Bed, 1 Bath | 910 sq. ft.
$2,815 - $2,833
See Floor Plan Details
Cooley
1 Bed, 1 Bath | 857 sq. ft.
See Floor Plan Details
Benner
1 Bed, 1 Bath | 854 sq. ft.
See Floor Plan Details
Elson
2 Available Units
2 Beds, 2 Baths | 1,140 sq. ft.
$3,113 - $4,039
See Floor Plan Details
Holmes
1 Available Unit
2 Beds, 2 Baths | 1,227 sq. ft.
$3,353 - $4,079
See Floor Plan Details
Graham
2 Beds, 2 Baths | 1,161 sq. ft.
See Floor Plan Details
Phillips
2 Beds, 2 Baths | 1,253 sq. ft.
See Floor Plan Details
Shuman
3 Beds, 2 Baths | 1,463 sq. ft.
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 36 reviews)
Noise
4.4
Grounds
4.5
Safety
4.2
Office Staff
4.6
Maintenance
4.3
Neighborhood
4.4
Survey Scores (from 169 surveys)
Post-Tour Survey
4.6
Move-In Survey
4.3
Maintenance & Support Survey
4.8
Review Count
Number of reviews in the past 365 days
36
Manager’s Review Engagement
Percentage of reviews responded to
94.44%
Manager’s Review Reply Time
Average time to respond to reviews
0.64 days
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The Point at Merrimack River is a 696 - 1,463 sq. ft. apartment in Andover in zip code 01810. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,545 - $4,079. Nearby cities include Lawrence, North Andover, Tewksbury, Methuen, North Reading, Wilmington, Lowell, Dracut, Pelham, North Billerica, Boxford, Haverhill, and Billerica.