The Point at Merrimack River

Current Resident 1133941

Verified Resident • 2023

Fantastic staff and facilities. Clean, safe environment, and wonderful family-friendly community make this property a great choice to live. The units are spacious, with upgraded appliances, and meticulously designed and maintained.

Current Resident 1131452

Verified Resident • 2023

Of all the condos I saw while looking, Point of Merrimac is the very best and the staff is exceptionally the best. The fitness center is very good, The conference room is so nice and you can reserve time and the Banquet Hall is open and you can also make private functions. Can't beat it!

Current Resident 1127922

Verified Resident • 2023

very nice contemporary property, modern appliances, well maintained, beautiful grounds, helpful and efficient staff, near highway, very clean, nice walkways, beautiful treea and shrubs, good mail and package deliveries

Current Resident 883526

Verified Resident • 2019 - 2023

For the most part a pretty quiet place to live you feel like you are in your own home great amenities very clean environment except a few people that don't go by the rules breaking there lease smoking anytime they want but overall I would give this place an 8 with 1 being poor and 10 being excellent we enjoyed living here for the last 4 yrs I would recommend this place

Current Resident 1118569

Verified Resident • 2018 - 2023

It's been very good. The qualification process for affordable housing is arduous and pretty closely scrutinized but we are pretty happy with and appreciative of the value we get as lower income renters

Current Resident 1117039

Verified Resident • 2022 - 2023

Quiet and convenient location. Office is open 7 days a week and management is always available and very friendly and helpful. Maintenance work orders are completed within 24 hours if not sooner. Very happy here.

Current Resident 1114350

Verified Resident • 2022 - 2023

The staff is extremely attentive at the complex and maintenance is quick to assist if any issues arise. The grounds are kept well to include effective snow removal during storms. The complex is relatively quiet and peaceful.

Current Resident 1060272

Verified Resident • 2022 - 2023

Jenelle, Derek and David, make this place super. Jenelle, Derek and David, make this place super. Jenelle, Derek and David, make this place super. Jenelle, Derek and David, make this place super. Jenelle, Derek and David, make this place super. Regards Brian

Current Resident 889421

Verified Resident • 2020 - 2023

Great area. Pet friendly community with a wonderful dog park buildings are always kept secure and clean maintenance staff always fixes any problem right away per your request. The amenities are great at this location

Current Resident 771746

Verified Resident • 2017 - 2023

Great community to live in! They maintain the property daily and is kept very clean. All staff is friendly and attentive with any concerns or needs you may have. Pool is resort style that accommodates everyone on the property. All other amenities are great on the property

Current Resident 851331

Verified Resident • 2020 - 2023

I have been very happy with The Point at Merrimack River. The amenities are great, grounds and buildings are always kept up and cleaned. Maintenance and staff is very responsive. Community is fairly quiet.

Current Resident 1026725

Verified Resident • 2022 - 2023

It is a great community. People are very nice and helpful. It is a pet free community so you can enjoy looking at pets everyday so you will always leave with a smile and come back with a smile. Management is very good. If you have a problem they answer you right away

Current Resident 1106847

Verified Resident • 2022 - 2023

Very happy with how quick we were able to move in. Very seamless process. Feels like home. The whole office is very friendly and kind and make you feel welcome. The apartments are so clean and brand new they feel like a hotel coming home to!

Current Resident 1104103

Verified Resident • 2023

so far so good. Except the litter experience during move in. There must be some guidelines for smokers and pet owners. Please have separate smoke zones so that other residents are not impacted.........

Current Resident 1101614

Verified Resident • 2022 - 2023

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Current Resident 1091975

Verified Resident • 2022 - 2023

Apartment is very nice. Extra amenities. Safe location. Needs improvement with Recycling efforts from Management and Residents. Currently ALL trash including recyclables goes right to landfill or incinerator. Also the large castaway section of dumpster is often unappealing to look at as you drive in. Perhaps a door with a lock on it might reduce illegal dumping and sloppy use of this facility. Dog park and some apartment building common areas have unpicked up dog doo especially as new residents move in seemingly unaware of "The Point at Merrimack's Way" of cleanup after your pet policy. Other residents should also be able to use common areas and our sidewalks without having to constantly scan for slackers. We also shouldn't have to cleanup after rude pet people to keep our shoes and our neighbors shoes and hall carpets clean of dog doo. We obviously do not have outdoor spigots yea round to rinse our shoes off once we've stepped in a selfish pet person's dog doo. It means a trip to a car wash. Lastly, if you advertise amenities like Theaters snd TV common areas those items should work most of the time and be repaired or replaced quickly. That's included in our monthly rent and management should not ask residents ever if they have the money to offer up to replace a malfunctioning tv. Yes That recently happened here. The holiday parties are nice. Decorations for Xmas were beautiful at first but staff failed to water the 30? Or so poinsettias at all so just after Chrustmas they started to fail and by just after New Years that main room, the first impression I coming renters see looked creepy. Jenelle Derek and David are all nice people. David is great at doing repairs. The residents are typically respectful of quiet hours although no smoking rules are not being adhered to especially on weekends. Also noteworthy a young woman was within the past month or two approached by a drug dealer. My last observation is this, there are several unlicensed vehicles in the parking lot. They take up prime parking spots close to building entrances. Some are parked in Reserved spots and during the non winter months a car trailer is parked on lot too. I suspect those two things are connected. Why are there unposted cars here? Panco should investigate that. Currently just at building 2 alone there are 3 such cars. Is That legal? What else, common areas should be tidied up daily by housekeeping. The patio furniture around the two fire place areas are always in disarray. Chairs and pillows misplaced. Irrigation drip line tubing is exposed and visible all around the community. It's ugly and sometimes a tripping hazard. Hire a better landscaping company one that understands landscaping. They trim trees and shrubs improperly with the wrong tools and are slowly destroying the plants and the landscape investment. They did not have irrigation running around some of the plants and now they are all dead. Check out your PJM Rhododendrons building 2. Also they prune Hicks yew and other evergreen materials that were planted to over 3 years to form a hedge that veils utility areas. Instead they naively pruned them into gumdrops. And the ornamental grasses are half dead. They need to be split every three years replanted and the dead centers tossed. This is one way to increase your ornamental grass population which could be planted in other beds. On the plus side the pool and the lifeguards are the best pool experience anyone could ask for. Please tell housekeeping to swing through there to attend to ongoing litter issues and full trash barrel that appears not to be part of pool lifeguards responsibilities. And lifeguard saving equipment should not be draped on top of shrubs as that may break branches. Well, I think that's a sufficient list of pros and cons. Thank you for requesting my feedback. Patricia Russell

Current Resident 1093943

Verified Resident • 2022

The community is well kept. All fitting fixtures are new and attractive. The common office area is very useful for working from home families. The decor in the office building is very modern and praise worthy.

Current Resident 1093242

Verified Resident • 2019 - 2022

Great community! Very responsive maintenance staff and everyone in the office is very friendly. Very convenient location, beautiful apartments and nice well kept amenities. Very happy we chose to move here!

Current Resident 1006339

Verified Resident • 2021 - 2022

In the management,Nice Staff !very kindly ! pets welcoming ! love to live this apartment :) ;)??????????????????????????????????????????????-/?///////?

Current Resident 1090815

Verified Resident • 2022

Very easy online process, great place to live I would recommend it. Application process was quick and easy. Assistant property manager is outstanding she did a great job and was very organized throughout the process.

Current Resident 1083230

Verified Resident • 2018 - 2022

The apartment are beautiful, the only problem is the staffs from the office specially the assistant manager she has a really bad attitude and very disrespectful, the manager and her are not on the same page.

Current Resident 1082426

Verified Resident • 2022

I am relatively new here but so far everyone has been very kind and welcoming. I love the ammenties but I wish they had more gym equipment. I love how pet friendly the place is, we love the dog park here!

Current Resident 901035

Verified Resident • 2019 - 2022

Great community and great quiet area. A very nice place to live for those working in the Andover area. I'm definitely pleased that I chose to live here, and would highly recommend it to anyone interested.

Current Resident 964699

Verified Resident • 2021 - 2022

It's a nice neighbourhood with good facility. The staffs are great & helpful. Ayse was a great person with lovely personality. The pool is good but limited to 2-3 months in Summer. The gym is slightly small but it has some good equipment.

Current Resident 944090

Verified Resident • 2021 - 2022

Excellent community. Great place to live and facilities are always clean and well maintained. Staff is amazing and always taking care of all problems you may have. Apartments are cozy and have big spaces.