3.7
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3.7 rating
301 total reviews
(
224 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1132155
Verified Resident • 2022 - 2023
3.8
4/17/2023
I have been a resident since September 2022 and overall my experience has not been bad. There are a few things that could be done better but they are manageable. I really like the fact that the complex is located near public transportation and a grocery store.
4/18/2023
Updated Review
Current Resident 1099855
Verified Resident • 2023
5.0
4/16/2023
Seems to be a nice family community. The easy access to the highways are a bonus. No matter which direction you travel, you'll find something to eat. 24 hour diner 5 minutes away is added bonus to have.!
4/17/2023
Current Resident 1122843
Verified Resident • 2023
4.3
3/17/2023
All good, Management and apartment everything is good, but I am new here it is my 2nd month here, I don't know what's gonna happen next but till now it's good. Hopefully everything will be smooth like this.
3/31/2023
Prospective Resident 1118637
Verified Prospect • Visited 2023
5.0
3/6/2023
never visited i started an application and before i could finish i was denied i didn't even give them any information what was the 35 dollars for this seem like a scam and i was never told why i was denied
3/8/2023
Current Resident 1118009
Verified Resident • 2019 - 2023
5.0
3/3/2023
This community is calm and cool, because that's the kind of place of my choice to live. The security there is ??. No rats,roaches nor any kind of house insects, Their maintenance workers are doing a great job.
3/5/2023
Current Resident 1116747
Verified Resident • 2023
3.3
2/27/2023
I only been here for a month. The Leasing office has really help me a lot with my moving. I am much appreciative with the staff. The neighbor above me are very nosy by listen in or following you within. Very hard walking people but the they can be quiet when listen to your conversation. Someone in this smoke funny smelling chemical.
3/1/2023
Current Resident 1116568
Verified Resident • 2023
4.0
2/26/2023
Over all it is good experience and clean Very pleased to be part of this apartment Community is clean and good Good play area for kids Gym needs to have more equipment Good to see gym has more area and clean
2/28/2023
Updated Review
Current Resident 788394
Verified Resident • 2009 - 2023
4.5
2/7/2023
I have no real issues to speak of. Its my home and I feel fairly safe and have managed to make and maintain some friendships. I only complaint would be the once you renew your lease free carpet cleaning has not taken place in a couple of years.. I call and set it up and they never come to do the work..
2/24/2023
Prospective Resident 1103416
Verified Prospect • Visited 2023
4.8
1/17/2023
Great experience...very helpful staff. The office facility was very clean and well kept. And so was the staff. ?? Joyful banter amongst the staff members. Togetherness showed me that they work together well.
2/24/2023
Current Resident 1093632
Verified Resident • 2022
5.0
12/12/2022
Great ? responds quickly with maintenance problem ? nice loud noises , neighbors are friends ? Dante who works in the leasing office is amazing very professional. Love it here so far .
2/28/2023
Current Resident 1085697
Verified Resident • 2017 - 2022
1.7
11/15/2022
Terrible. There is hardly any communication for the leasing office. Notices of painting and lot striping are the day before the work is done. No word from them regarding updates. Maintenance takes forever to fix issues. We never have any notes left when they perform work while we are not here. We haven't had a working oven for two weeks now and we were supposed to get a new one a week ago. No word from the office or maintenance about what is going on. Every major maintenance issue we have had has been so frustrating.
3/1/2023
Current Resident 1082424
Verified Resident • 2021 - 2022
5.0
11/6/2022
Great apartment complex. Very quiet neighborhood and peaceful neighbors. Very easy to find parking spots. Clean and fast responsive maintenance services. In unit washer and dryers are very convenient. All in all, these apartments worth their prices
2/28/2023
Current Resident 1081813
Verified Resident • 2017 - 2022
4.2
11/4/2022
It's been a little up and down. Lots of turnover with the leasing staff is unnerving. Maintenance staff is always friendly and nice. I feel relatively safe in the neighborhood. They're trying to do better I feel this year. I'm also not happy with the rent increase this year being almost 10%.
2/28/2023
Current Resident 1076849
Verified Resident • 2001 - 2022
1.0
10/19/2022
I think this is a wonderful community. It's good for adults and kids. My grand children come over and act like they never want to leave. I would not have been here this long if it weren't a great place.
10/21/2022
Current Resident 1073267
Verified Resident • 2021 - 2022
1.0
10/7/2022
Horrible experience. From unacceptable conditions in my apartment. Unanswered maintenance requests. I had to call corporate office just to get my furnace fixed. Constantly changing management stuff. And they are very unprofessional
10/21/2022
Current Resident 1072383
Verified Resident • 2022
2.5
10/5/2022
Great location, but poor and unprofessional staff. The maintenance staff is extremely slow and inefficient. Not only is it hard to get a hold of them but they never resolve the issues when they promise to.
10/10/2022
Current Resident 1066289
Verified Resident • 2022
3.8
9/14/2022
Lots of cockroaches in my apartment before I even moved in. I was placed in a unit that I did not preference or sign a contract for. The office staff have been accommodating from any issues that they cannot fix. The maintenance staff is friendly and stretched thin.... I have requests from a month ago that haven't been resolved.
9/16/2022
Updated Review
Current Resident 792809
Verified Resident • 2015 - 2022
1.0
9/4/2022
My experince is company management is poor. Your company responce any provolone quick responce other things is good but when the any provolone your management not responce quick ignore and pospond short staff
9/6/2022
Current Resident 1052763
Verified Resident • 2022
5.0
8/8/2022
It is convenient for me plus I like the neighborhood also very close to a lot of places I like to go close to the quiet the people are friendly and welcoming towards new tenants which is a good sign for me.
8/10/2022
Current Resident 1050343
Verified Resident • 2022
3.0
8/1/2022
I wasn't satisfied with everything I'm going to listed what I've experienced first of all carpet is has some dusts on it and , oily stains kitchen bathroom needs work / dryer need works/ air filter bathrooms and living room filters need to be replaced .
8/3/2022
Current Resident 1048835
Verified Resident • 2022
5.0
7/26/2022
I would recommend family & friends to live here , wonderful community, great people that works in the rental office ! Good commute , quiet at night custodian cleans the building everyday , I would say it's also a great window view .
7/27/2022
Current Resident 1043863
Verified Resident • 2019 - 2022
3.3
7/12/2022
Great neighbors in my building. The staff has turned over a lot but tries their best. Would be great if community was more secure with the location. Our apartment door was not working correctly and homeless came into sleep. All residents requested to have door fixed but told they will take off the whole lock. Thankfully the maintenance manager fixed at the request of my elderly neighbor when she was leaving. But I had to call the police and take video of the homeless men wandering the parking lot and sleeping in the building lobby. Grateful it's not a regular occurrence but was very concerning the response of those in leadership. Overall I appreciate the community efforts and believe the mutual goal of staff and residents can be achieved with further organizing, consistent staff & problem solving focused mindset as they seem to have so much to deal with problem residents before it can get to fixing things for residents who don't cause problems
7/15/2022
Current Resident 1037549
Verified Resident • 2018 - 2022
3.7
6/20/2022
My experience with the first apartment was amazing. Leasing office staff is wonderful. Especially Amber and Randy. They're extremely helpful. They do help me with all my issues. I would recommend Tuscany woods only to prior inspection
6/23/2022
Updated Review
Current Resident 974020
Verified Resident • 2022
5.0
6/15/2022
communitiy is nice and quiet for the most part a lot of families and children nice place to live..the neighbors are nice and so is the maitenence crew that works the grounds they always speak nice people.
6/23/2022
Current Resident 1036077
Verified Resident • 2022
2.3
6/15/2022
Appliances not working. Dryer not working, co-ax cable not working. Dining blinds not fixed. Not what I expected. Maintenance is very slow to respond. I really did not think that they wouldn't check everything before even move in
6/23/2022
1 Bedroom 1 Bath
2 Available Units
1 Bed, 1 Bath | 721 sq. ft.
$1,324 - $1,674
See Floor Plan Details
1 Bedroom 1 Bath Junior
1 Bed, 1 Bath | 618 sq. ft.
$1,274 - $1,624
See Floor Plan Details
1 Bedroom 1 Bath Den
1 Bed, 1 Bath | 713 sq. ft.
$1,370 - $1,470
See Floor Plan Details
1 Bedroom 1 Bath Jr-X Lux
1 Bed, 1 Bath | 500 sq. ft.
$1,499 - $1,599
See Floor Plan Details
1 Bedroom 1 Bath Jr Lux
1 Bed, 1 Bath | 618 sq. ft.
$1,524 - $1,624
See Floor Plan Details
1 Bedroom 1 Bath Lux- ADA
1 Bed, 1 Bath | 721 sq. ft.
$1,624 - $1,724
See Floor Plan Details
1 Bedroom 1 Bath Lux
1 Bed, 1 Bath | 721 sq. ft.
$1,624 - $1,724
See Floor Plan Details
2 Bedroom 1 Bath
5 Available Units
2 Beds, 1 Bath | 962 sq. ft.
$1,489 - $1,839
See Floor Plan Details
2 Bedroom 2 Bath
4 Available Units
2 Beds, 2 Baths | 962 sq. ft.
$1,564 - $1,914
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 17 reviews)
Noise
3.8
Grounds
3.9
Safety
3.7
Office Staff
4.4
Maintenance
4.1
Neighborhood
4.4
Survey Scores (from 113 surveys)
Post-Tour Survey
4.7
Move-In Survey
4.5
Maintenance & Support Survey
4.2
Lease Renewal Survey
3.4
Review Count
Number of reviews in the past 365 days
17
Manager’s Review Engagement
Percentage of reviews responded to
88.24%
Manager’s Review Reply Time
Average time to respond to reviews
4.88 days
02/03/2020
Tuscany Woods
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Tuscany Woods is a 500 - 962 sq. ft. apartment in Windsor Mill in zip code 21244. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,274 - $1,914. Nearby cities include Woodlawn, Pikesville, Randallstown, Gwynn Oak, Owings Mills, Catonsville, Ellicott City, Owings Mill, Woodstock, Baltimore, Halethorpe, Reisterstown, and Lutherville.