Tuscany Woods

sososad08

Resident • 2008

angry newcomer

hi people, i just started my lease on 10-31-08 and im already having problems with maintenance! my toilet has been running non stop since 11-13-08 and no one seems to care! i do pay a seperate bill for water so i have every right to be angry. then when i do talk to the "property manager" named cheryl, she acted sooooo unconcerned told me i would have to wait until tomorrow and tried to get smart which was very unprofessional in her end! they are really nice until you sign your lease. looks like i'll end up suing this company real soon...

Current Resident 74522

Resident • 2002 - 2008

Potentially dangerous area, nice grounds, rodents in walls, HORRIBLE maintenance, and a carousel of leasing agents

I have lived here since 2002. I wouldn't say I hate this place but you have to go in with your eyes WIDE open. The area can be dangerous... I've seen police raids, people selling drugs on the stoop, and numerous police helicopters scanning the complex for criminals. Someone was robbed at gunpoint in front of my building. A few times random guys have knocked at my door loudly without identifying themselves (I'm assuming attempted home invasion). The grounds are nice... They do a good job cutting the grass and planting nice bushes, but they do pay contractors to do that. LOL Rodents in the walls... I've killed 3 mice since I've lived here. Initially I've had roaches and mice. Boric acid took out the roaches and humane traps took care of the mice. However despite my best efforts, I still hear rodent stampedes above my head late at night and in the mornings. The leasing office claims they are squirrels. Though that is possible, no steps were taken to eliminate them. Fortunately I have seen no sign of them in my apartment. HORRIBLE maintenance... I had a pipe burst in the ceiling of my bathroom. When I notified them of the leak, they covered the hole with a cardboard box. I thought it was a temporary fix initially, but it persisted for a week. I called or stopped by office almost weekly for about 6 months to repair the still leaking ceiling before I called the county to strong arm the repair. They came out promptly and did a half---- job. Of course they didn't bother to paint ceiling and it looks like crap. During this time, one of the repairmen stole a bluetooth ear piece from my apartment. I can't prove it but I find it was odd that both the ear piece AND charger were missing. Carousel of leasing agents... Not really a big deal but during my ceiling ordeal, I visited or called the office often. Not once did I see the same people there. They were too lazy to file maintenance requests that they used to say they only take requests over the phone when I stopped in and they only take request in person when I called! They have horrible office hours. They open at 10am-4 during the week and the agents aren't there during that time. It was a perpetual lunch hour there. They love to enter your apartment.... They like to "inspect/replace XYZ" or turn off the water on a too regular basis. They give a 12-24 hour notice, but usually it's after the fact. Sometimes I have to stay up late hidding my valuables.

Bodymore1984

Resident • 2008

Move in at your own risk!

I am not sure if the last three reviews are from the same person. From what the person described, living in Tuscany Woods is like living in heaven! Wouldn't that be nice? But the truth is not exactly nice to hear. That place is fully infested with roaches....tiny little suckers that showed up out of nowhere. No matter how clean your place is...there is always some roaches.....not 1-2 but you will find like a dozen of them roaming around! Police constantly shows up at the location...once I even saw DEA agents coming out from one of the apartment. The management is absolutely hard to deal with....they are very unprofessional and lied to me when i was there. Also make sure when if you do decided to move in...make sure everything is in writing! For the price you are going to pay, might as well move into apartments complex nearby. They are whole lot nicer than Tuscany Hoods! p/s They take anyone that want to move into the apartments..this is why you will see a lot eviction notices at the 10th of the month...

Current Resident 351089

Resident • 2007 - 2008

NO PEST PROBLEMS FOR ME

Before I moved in almost a year ago I was wondering what were all of these bad reviews about posted on this web site, but I still went to see the property anyway, and I am glad I did. The staff was great. I know for a fact that moving into my apartment at Tusany Woods was one of the best choices I could have evere made.All I can say to those who roaches wants to cary them out is that, maybe you should try cleaning up for a change. I don't have these kinds of problems, because for one I carry my trash out daily, I keep my kitchen clean, I don't keep food out,etc. We are all adults here and we should all know how to keep a clean home.

CAROLINDA1

Resident • 2008

I HAVE BEEN HERE 6 MONTHS

I WAS TURNED OFF LAST YEAR BY SOME OF THE BAD REVIEWS I HAD READ. THIS JUST GOES TO SHOW YOU MUST EXPERIENCE THINGS ON YOUR OWN. THE STAFF IS GREAT AND MY APARTMENT IS REALLY NICE. WE ARE IN A GREAT LOCATION FOR ALL TYPES OF SHOPPING AND ENTERTAINMENT. ONE MAN'S TRASH IS ANOTHER MAN' S TREASURE AND I HAVE FOUND MY TREASURE HERE AT TUSCANY WOODS

Current Resident 448739

Resident • 2007 - 2008

I LOVE MY APARTMENT !!!!

I don't know about the previous residence, but my experience with my apartment and the staff at Tuscany Woods has been absolutely wonderful! I just love my apartment and the convenient area that it is located in. The the staff was very informative and pleasant. I really like the leasing consultant Tiffanie who made me feel welcome and was very helpful whenever I needed her.

Rao984

Resident • 2007 - 2008

Don't RENT Tuscany Woods Apartment

Hi Friends, Those apartments looks good. You can asume very near to all the locations etc etc etc ...But be carefull with the Management. I saw Recent reviews.It s may be traping. I am also one of resident.still I am faceing lot of problume with management.See peak management won t involved. But they will take from US prompt Payments and Un nessary Notices through Apartment Managements. Note:If still want s to take adventure with this management. Don t loos rental histary & etc.. If still want s to move those apartments, Take writen Copy.please kep it in safe side.

poopwoods_apts

Resident • 2006 - 2007

Thrill seekers come look here!

Are you looking to have a miserable life? Do you love roaches and mice and rats? Do you love to hate your neighbors? If you answered yes to these questions than look no further. Tuscany Woods has all of that to offer and more! Tuscany Woods offers apt living at its worst and they will even charge you way more than you would expect to pay for it! The miserable disgruntled staff will be sure to make wish that you had never heard the name Tuscany Woods. At Tuscany woods you can expect to have many many problems with your apt and the best part is that they won't get fixed!!! You can expect to call the office and speak to one of our rude employees numerous times until you are so frustrated that you feel like you want to break something. And I assure you that it still will not be fixed! Do you feel that your relationship is going a little bit too perfect? Are your kids al little bit too happy? Well, Tuscany woods can fix that! Tuscany Woods guaruntees that you and your significant other will have many fights while you are living here. Your kids will probably have nightmares for years to come. You won't need pets while you are living in Tuscany Woods. One of the fine ammenities that Tuscany Woods offers is FREE PETS! No more whining from your kids that they want a dog! You will have mice roaches and rats GALORE! Tuscany Woods is great if you love adventure. You will be scared to leave your apt at night. You will worry about being robbed or shot. Any desire to vacation will be curbed by your fear of being robbed. You will need therapy for years to come if you make it out of here alive! You will feel like you are flushing money down the toilet every month if you live here! If this sounds like the lifestyle for you come check out Tuscany Woods Apt today. We are conveniantly located off of exit 17 near Woodlawn.

Current Resident 742461

Resident • 2006 - 2007

The Biggest Roaches I ever seen in my life!

This place was pure hell to live in. The staff sucked and mantences well what can i say there was none. The neighbors was loud and very noisy and I got robbed. you don't want my experience when you see this place run for you life. I'm glad I got out alive! I'M NOT JOKING RUN DAMMIT RUN!

tking14

Resident • 2007

Great place to rent!!!

Tuscany Woods has and is renovating it's apartments. I just moved in and love the way it looks. As for mice and roaches, there is no problem. I truly look forward to living here for a long time.

Current Resident 147598

Resident • 2006 - 2007

What???? Unbelievable...

I cannot tell you how frustrating it is to live at this place. They do lie about the ammenities. Ther is no workout room. They have a pool, but you have to buy a membership to use it. WTF are we paying rent for??? My apt has had a roach/mouse problem since the day I moved in. Even though I ask for an exterminator about every week. I am a clean person, but my stuff is getting ruined by living here. I think I will be getting new furniture when I move. I don't want to bring Tuscany Woods filth into the next place I live. The washer and dryer, dishwasher, and water pressure suck. I called for maintenance on a friday afternoon and was told someone would be there in 20 minutes. Saturday afternoon they still hadn't showed up. I call again and am told I have to call emergency maintenance. No answer. Left a message. Monday morning rolls around and they still hadn't called or showed up. So I call the office again and get the same answer again "20 minute". Nope. Tuesday morning I STILL hadn't seen a maintenance person. So I call the office and ask for the person in charge. The girl who answered the phone wouldn't let me talk to her. She kept asking me why I wanted mgmt. Eventually she just hung up on me. It got fixed after a few more phone calls. This place is just trashy. Don't move here unless you want to raise you blood pressure.

TUSCANY_HELL_APTS

Resident • 2007

refused to help. DO NOT MOVE HERE!!!

It will be the biggest mistake you have ever made. I asked them to come exterminate my roach infested apt and they told me they only exterminate on mondays. THIS IS TUESDAY!!!! I HAVE TO WAIT 6 DAYS???????? They are horrible here! They were rude to me when I called. I just ot back into town after being gone for almost 3 weeks. My apt was clean when I left. I come home and I can't walk into my kitchen without seeing roaches running off. They are everywhere. I told them I need exterminated today or tomorrow and they said no. Even when I told him that I have a toddler. Oh, and you have to mail in the rent. They refuse to take the rent money in the office unless it is late. PLEASE DO NOT RENT AN APT HERE! TELL EVERYONE YOU KNOW TO STAY AWAY FROM THIS ------!

roachrenter07

Resident • 2007

ROACH WOODS APARTMENTS

Please help me break this lease! I am trying to find legally how to break this lease. I have been living here for approx. 1.5 months. One week after moving in, the rack in my walk-in closet fell down and it took maintenance 2 weeks to come and fix it. The entire time my clothes were placed all over the floor. When I was able to place my clothes back in the closet, I noticed rat drippings all on the floor where my clothes had been. I had a coach bag, great condition on the floor and it now has bite marks in the leather. The strap and front of my bag has torn marks in the leather. I wonder who or what was eating at my coach bag? Then, if that wasn't enough... three weeks after moving in, the roaches join in the fun. I am making light of this but I am really pissed off! I am a very neat person and can't stand the sight of any bug! I have spoken several times on the phone and in person with the leasing manager. Her response is always the same, "we will take care of it". I call so much that she knows me by name and face. I thought I was getting a great deal with a discount due to me working in the medical field. The apts look great in the inside with the new remodeling of french doors (balcony), laundry inside, kitchen with built-in microwave... but that is all a joke b/c is was remodeled on a pile on roaches. And don't let me leave out the rats!!! I have a hole in my kitchen that a emergency order was placed a month ago to be fixed! I walk in the kitchen to see a LARGE RAT running from the hole! I am still waiting for the emergency maintenance order to be filled ! The sad thing about it is, the last apts. I just moved from, Liberty Place Apts. was of top rated quality, no rats, no roaches, maintenance done same day or next day. However, I just received a new high paying job and wanted a new start with a more modern looking apt. I got modern, but the quality lacks!!! And not to mention all the others problems that I got along with it. Any suggestions, please respond to mail. I can't take much more of this and I haven't even reached six months yet. I am afraid that I will be at work one day, open my bookbag to get my stethoscope out and a roach will crawl out onto my patient! Any legal advice , better business bureau info on breaking a lease without penalties. Just b/c you make good money does not mean that you want to spend it all on breaking a lease for apartments that should be deemed as slums.

Current Resident 884892

Resident • 2005 - 2006

I understand

My family lived in "Tuscany (can kiss my ---) Woods" for a year 05-06.NOTHING BUT PROBLEMS. THE FORMER MANAGER BEFORE RITA WAS A DOLL.IT GOT TOO CRAZY SO SHE RETIRED (I DON'T BLAME HER) MICE AND ROACHES EVERYWHERE. COULDN'T HAVE A PET,AFRAID THE MICE/RATS WOULD KILL IT. RENT WAS RIDICULOUS FOR A 1 BR. RITA AND CREW CARED NOTHING ABOUT THE RESIDENCE,ONLY THE PAYCHECK. MAINTENANCE (3 PPL) TOOK 3 WKS TO FIX MY MICROWAVE. SECURITY--WAS NONE..CAR WAS BROKEN INTO TWICE,MY WIFE WAS ATTACKED IN THE PARKING LOT,IT TOOK POLICE REPORTS TO COVINCE THE MGMT TO HIRE 1 OVER THE HILL SECUTIRY GUARD. DON'T MOVE HERE ! IT'S PUNISHMENT! RIKER'S PRISON HAS BETTER HOSPITALITY.

roachesroomate

Resident • 2007

They should have told me i'd be sharing my apt.... with roaches!!!!!!

The office staff is extremely rude and not helpful. The apartment is disgusting. I can't use the dishwasher because the dishes come out dirtier than they went in. The place is COMPLETELY INFESTED with cockroaches. I also think I saw a mouse or a rat once. I do not feel safe here at all. The "play area" has broken glass all over it. And cigarette butts. I can't let my son play out there because i'm afraid he'll get hurt. The bathtub and sink were clogged with mold and hair when we moved in. I really hate this place and I wish that we never moved in here. I cannot wait to move out and I am SERIOUSLY considering breaking the lease. I have never lived in such hellish conditions. And the rent here is not cheap either!

deeraj

Resident • 2005 - 2007

Worst apartment (equal to hell)

Staff is generally a pain to deal with. <br><br>SAFETY = ZERO

Current Resident 26017

Resident • 2006

If you don't run, the roaches will carry you away!!!

I have lived at Tuscany Woods since April and it has been a lie since day one. I was lied to about the following:<br>1. Rent - Was almost $70.00 more per month.<br>2. Apartment I was getting - Upgraded my ---!<br>3. Features in the appartment - Doors, microwave, laundry IN THE APARTMENT.<br>4. Utilities - I was told they were included.<br>5. Cleanliness of apartment - I was told they cleaned before I moved in.<br><br>I could go on and on. The roaches are everywhere, the rats are everywhere.The paint job looks like my 2 year old cousin did it. The bathroom ties consistantly fall off, the noise is CRAZY! The staff in the office especially RITA are the most ridiculous, unprofessional people I have EVER come in contact with. It's almost worth the fines to break the lease.<br><br>The nicest thing I can say is that the maint.guys say hi in the morning!

Current Resident 151970

Resident • 2005 - 2006

Tuscany woods apartment is worst

I feel that Tuscany woods on rolling road is worst place to rent. I don't recommend anyone getting into this apartments. Their complaint dept is not responsible at all. It's takes than weeks and weeks to respond to the complaint. Also their customer service is tarrible. If you want to be happy go somewhere else other than Tuscany Woods Apartment on Rolling Road.<br><br>Thank

madwoman11

Resident • 2006

Everything Bad

The apartments is being taken over by roaches and some people even have rats. Office staff do not care. You can keep calling them about the problem and they won't do anything. This place is m worst nightmare that came true......run away

DTATRB

Resident • 2005 - 2006

this place is awful

I agree with all previous posters this place is AWFUL! I have a terrible mouse infestation problem.....my apt has been broken into 3 days after christmas and all my kids gifts were stolen...my deadbolt was locked so it was some1 with a key and nobody but management had a key hmmmm The mouse problem here is outrageous and their idea of extermination is glue traps.....this place is the pits and i wouldnt reccomend it to anyone ever.......

barr0494

Resident • 2006

Living at Tuscany Woods is probably worse than being in hell. It is so roach and mice infected. The property is supposed to be remodeled. It seems they remodeled over a bed of roaches. I have lived here since march and cannot not wait to move. If I could break my lease with out consequences, I wouldn't hesitate. I eat at work and other places to keep from eating in a roach infected apartment. Imagine coming home and a roach falling in your head when you open the closet door. Going to be at night and waking at 4 in the morning to roaches crawling on you. My advice to anyone is to RUN as fast as you can when considering this place to live. They always seem to tack a late fee onto your rent even though you pay on time. I am counting down until I can get out of this place. I have been talking to different places to see how I can break this lease. If anyone has any advice of how to break your lease, please let me know. The office staff is of no help.

sarat31

Resident • 2006

If you want to make your life miserable you can move to Tuscany woods

I moved to Tuscany woods this year (2006) march this is the worst Apartment anyone can find in MD. Staff is very rude on maintenance at all.<br>1. I was in the apartment without A.C for more then 10day <br>2.there are lot of rats in the apartment <br>3 leasing office don’t accept rental checks by hand we have to send it to by mail to a <br>P.O Box even though we post the Check on 30th or 1st they say they did not get it by 5th <br>Add fine every month so you should be ready to pay extra $40 <br><br>If you want to make your life miserable you can move to Tuscany woods<br><br>

tellmethetruth

Resident • 2006

this place sucks

no management<br>no help from the leasing office staff at all<br>they made me pay two months extra to break the lease altough I had give them 90 days notice. <br>there is no gym or tennis court as promised in your lease.<br>my house was full of mouse. I had to kill four huge ones and they are still there.<br>no help from the management at all to fix your stuff.

Current Resident 842739

Resident • 2006

BAD MANAGEMENT

i am a resident of tuscany woods formarly known as town and country.i wont recommend any one to have a lease at this complex because first of all they are not at all co-co-operative.the staff is rude they increase their rent without any services to the residents.if you will be calling for maintenance no one will be coming out to fix it for days.you will end up calling and calling.they will just make the rules themselves not letting their resident know that you have to come in for a problem or you have to call.sometimes they say all maintainence reqs have to drop in and sometimes they tell you u can just call.laundry facilities if you are renting without laundry or the earlier residents who are residing there without the laundry at their appt their on site laundry are most of the times out of order without any note and laundry rooms are always a mess.im so upset for making this apartment a choice to live and will be moving out as soon as my lease expires.and yes make sure that u get a copy of signature card when u send them the notice of vacating the appt otherwise they will play tricks on you saying their fax is broken and you will end up with another yr of lease without knowing! <br>

utario

Resident • 2006

Bad experience

This is my worst appartment renting experience and also i will never rent this appartment and i suggest you all guys who plan to rent this appartment that Please don't rent any of tuscany woods appartmens because they have i guess Worst managements and worst employees Who never have time to listen to you. Just rude attitude and The Management is always busy with meetings and they never respond your call and also they never directly talk to you. <br><br>Once again if you plan to swich to Tuscany woods appartments Please think again and try to find out someone who lives in this appartments....