3.7
Reviews
3.7 rating
301 total reviews
(
224 Verified
)
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Summarized by generative AI from text of customer reviews
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Updated Review
Current Resident 872591
Verified Resident • 2013 - 2021
2.2
6/14/2021
Privacy not in these apartments. Two time someone is try to open my front door at night time. Management is not allowed to bird feeding in these apartments. When you complain any problems he takes long time and not properly solve the problems.
Current Resident 915828
Verified Resident • 2021
5.0
6/11/2021
The environment is peaceful. I love it. The leasing office and maintenance team are really helpful. Quick turnaround every time! Nice sized apartments, washer & dryer in units, and close to your favorite hobbies (bowling, shopping, etc) Would recommend.
6/14/2021
Current Resident 910478
Verified Resident • 2021
4.8
6/1/2021
apartment is very clean but 1 problem is bed bug nc bjkkmhghjknvggjnjkkmmnhhggfffvhjjjjjnnnjjjjjjjjjjjjjjjjjiij
6/2/2021
Current Resident 906101
Verified Resident • 2010 - 2021
4.5
5/19/2021
I've never had any issues, except for the kids/teenagers that randomly decide to want to hang out in front of the building. I have had to remind them that they dont live here/there and to leave. A few of them wanted to give me a hard time but i aint worried about some kid who wants to sit on what i consider "my stoop", and smoke weed
5/21/2021
Current Resident 905961
Verified Resident • 2021
4.0
5/18/2021
The leasing office was amazing with calling me and informing me about the issues that delayed my move in process. Once I received my official date I did my tour and my unit was everything that I asked for. My unit received new appliances and fresh carpet.
5/21/2021
Current Resident 902093
Verified Resident • 2020 - 2021
5.0
5/10/2021
great community, quiet, nice neighbors, convenient, apartments are clean ceilings are relatively solid not bothered by upstair neighbor convenient to mall grocery store transportation etc. would recommend.
5/13/2021
Current Resident 896636
Verified Resident • 2020 - 2021
4.8
4/23/2021
I found tuscany woods better and more comfortable living experience than my previous experiences. Im sorry for being tough some times but Peak management staff always displayed good patience and courteous manners.
4/26/2021
Current Resident 889189
Verified Resident • 2019 - 2021
1.7
4/2/2021
This community is quite I really don't have any problems with my neighbors or anything. But the Maintenance is really bad. I had to call and call for over 6 months about my washing machine they even came while I was not home to try to fix it and got water everywhere and cleaned it up with clothes out of my washing machine and left the wet clothes on my kitchen floor. I had to go months without a microwave and a lil over a week without my toilet flushing correctly and I called many times about it but no one came. But they will blow your phone down if your rent is late even if it's a day late. I would not recommend this community.
4/8/2021
Current Resident 884010
Verified Resident • 2021
4.0
3/15/2021
I like my new community, all I can say is that the day of the moved everything went smooth with no problem, and until today everything is going well. I`m very happy with my new apartment. I would recommended to live here in Tuscany Woods.
3/17/2021
Current Resident 401044
Resident • 2020 - 2021
4.5
3/15/2021
I've lived at Tuscany Woods for over a year now. Maintenance and office staff has always been very helpful. My request for service has always been handled in a timely manner. Grounds are well kept and I really like the secured entry doors. I plan on renewing my lease.
3/17/2021
Current Resident 883658
Verified Resident • 2018 - 2021
3.8
3/14/2021
My experience at Tuscany Woods apartments has been great, the staff is enjoyable to talk with and knowledgeable of lease guidelines. Thank you Tuscany for the time I was a resident and hopeful all tenants share the same living experience
3/15/2021
Current Resident 883416
Verified Resident • 2020 - 2021
4.5
3/13/2021
So far I am enjoying living at Tuscany Woods Apartment. I love the quietness, friendliness of my neighbors and the locked doors. It would be nice to have cameras on the property. I love the feeling of locked doors.
3/15/2021
Updated Review
Current Resident 873732
Verified Resident • 2021
2.8
3/12/2021
Worst maintenance and service requests are closed without addressing I have raised requests multiple times but they come and check it and they mention they will be back shortly to fix and then no show. And then close service requests
3/15/2021
Current Resident 872738
Verified Resident • 2020 - 2021
2.8
2/13/2021
This happens pretty often. Someone tries to use black tape to keep the main building door lock opened. This poses security risk to the resident in the building and management should do something to avoid this from happening.
2/15/2021
Current Resident 872718
Verified Resident • 2018 - 2021
1.0
2/13/2021
Very poor place and poor service no one comes to fix something if there is any problem I called manager several Time for my problem and it's been a month now that no one showed up yet and I been calling for three months now
2/15/2021
Current Resident 804482
Verified Resident • 2019 - 2021
4.8
2/9/2021
I love living at Tuscany Woods Apartments. The property is kept neat and clean. The maintenance people are friendly and courteous. The staff at the leasing office are courteous and work to solve any problems quickly as possible. I have great neighbors and cozy home to live in.
2/11/2021
Current Resident 871186
Verified Resident • 2020 - 2021
2.7
2/8/2021
My experience has been less than great. My move-in was horrible. The paint job was bad, the appliances did not work, and many other issues. It was so bad that maintenance had to stay after they were off to fix my issues. I am still having issues: maintenance key has been missing TWICE!! My maintenance request are being married completed and not done. I was told I was getting new appliances and here it is 4 months later and I'm still getting the run around.
2/19/2021
Current Resident 866679
Verified Resident • 2020 - 2021
1.0
1/25/2021
Not happy with maintenance response to issues u submit work orders and nothing gets done I'm confused as to what they can't fix anything around here isn't that what they get paid to do and then the office don't even follow up
1/26/2021
Current Resident 866574
Verified Resident • 2021
3.7
1/24/2021
So far things have been very nice, although there were a few maintenance things that hadn't been fixed before I moved in. I've only been here about a week, but it seems like a nice community. My main request would be a bit more soundproofing, since I can hear the kids who live upstairs running around.
1/26/2021
Updated Review
Current Resident 828595
Verified Resident • 2020 - 2021
3.7
1/13/2021
Never a problem with the staff. Some neighbors as in any community are nice and courteous and some are loud, rude and disrespectful. Also, as in all communities some aspects are very positive and some are not. I guess that's called life and all I can do for now is live with it.
1/14/2021
Updated Review
Current Resident 835849
Verified Resident • 2020
5.0
11/24/2020
Very clean Property, They come every time you call. I appreciate the promptness. They always check in on how I'm doing with the property. I love that the property is clean and quite. I do love my new Home
11/25/2020
Current Resident 838601
Verified Resident • 2020
2.5
11/2/2020
The unit is lovely and the grounds around the apartment are nice, but a lot of stuff was broken in the apartment. They also charged me twice for the application, asked for the receipt so they could reimburse me, but insisted I not email it to them (probably so there wouldn't be a paper trail), and then kept the extra 38 dollars they took anyway. They literally stole my money. Also, maintenance does a lazy job without fixing anything and then says they'll follow up later and never do.
11/4/2020
Current Resident 838442
Verified Resident • 2020
5.0
11/1/2020
Nice and fast services, a very clean complex and the continuation of the daily cleaning in the complex or outside the treatment complex. I have a very fast position and they have a beautiful ability and respectable and active maintenance workers and quickly. The work is completed maintenance or other
11/2/2020
Current Resident 832991
Verified Resident • 2016 - 2020
3.7
10/15/2020
I was looking for a apt that has a washer/dryer inside my unit and I love it... The location is good too...being its right next to security mall and fast food, super market etc...they do increase the rent every year so be prepared for that
10/19/2020
Current Resident 830813
Verified Resident • 2017 - 2020
4.0
10/9/2020
I was happy at first being here but now I am not have some issues now there are to be a dumpster outside of my building and now that's gone have drive up to next dumpster don't like that then it's always full I hardly use it but when I do its overflowing
10/12/2020
Floor Plans & Pricing
1 Bedroom
1 Bedroom 1 Bath
2 Available Units
1 Bed, 1 Bath | 721 sq. ft.
$1,324 - $1,674
See Floor Plan Details
1 Bedroom 1 Bath Junior
1 Bed, 1 Bath | 618 sq. ft.
$1,274 - $1,624
See Floor Plan Details
1 Bedroom 1 Bath Den
1 Bed, 1 Bath | 713 sq. ft.
$1,370 - $1,470
See Floor Plan Details
1 Bedroom 1 Bath Jr-X Lux
1 Bed, 1 Bath | 500 sq. ft.
$1,499 - $1,599
See Floor Plan Details
1 Bedroom 1 Bath Jr Lux
1 Bed, 1 Bath | 618 sq. ft.
$1,524 - $1,624
See Floor Plan Details
1 Bedroom 1 Bath Lux- ADA
1 Bed, 1 Bath | 721 sq. ft.
$1,624 - $1,724
See Floor Plan Details
1 Bedroom 1 Bath Lux
1 Bed, 1 Bath | 721 sq. ft.
$1,624 - $1,724
See Floor Plan Details
2 Bedrooms
2 Bedroom 1 Bath
5 Available Units
2 Beds, 1 Bath | 962 sq. ft.
$1,489 - $1,839
See Floor Plan Details
2 Bedroom 2 Bath
4 Available Units
2 Beds, 2 Baths | 962 sq. ft.
$1,564 - $1,914
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
epIQ Ratings
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
epIQ Report Card
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 17 reviews)
Noise
3.8
Grounds
3.9
Safety
3.7
Office Staff
4.4
Maintenance
4.1
Neighborhood
4.4
Survey Scores (from 115 surveys)
Post-Tour Survey
4.7
Move-In Survey
4.5
Maintenance & Support Survey
4.2
Lease Renewal Survey
3.4
Review Count
Number of reviews in the past 365 days
17
Manager’s Review Engagement
Percentage of reviews responded to
88.24%
Manager’s Review Reply Time
Average time to respond to reviews
4.88 days
Features & Amenities
- Washer and Dryer Included in Apartment Home
- Parking
- Cats AllowedFee: $300. Rent: $45. Pet Limit: 2Less InfoMore Info
- Dogs AllowedFee: $300. Rent: $45. Pet Limit: 2Less InfoMore Info
- ADT Smart Technology Package with Locks and Alarms
- Air Conditioning
- Award Winning Community
- Balcony or Patio
- Built-in Microwaves
- Cat Friendly
- Community Center
- Complimentary Access To Car Care Center At Tuscany
- Contactless Online Payments
- Cross Ventilated Homes
- Discount at Local Storage Facility
- Dishwasher
- Fitness Center
- Flexible Rent Payment Options
- Large Dog Friendly
- New Vinyl Plank Flooring in Upgraded Homes
- On-Site Maintenance
- On-Site Management
- On-Site Management and Maintenance
- Only One Neighbor per Floor
- Pet-Friendly Community
- Playground
- Pool
- Refrigerator with Ice Makers
- Renovated Apartments
- Stainless Steel Appliances
- Tennis Court
- USB Outlets
Leasing
Leasing Options
- 6 months (premium) 12 months
Office Hours
- Sunday: Closed
- Monday - Saturday: 09:30 AM - 05:30 PM
Questions & Answers (1)
02/03/2020
Frequently Asked
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Tuscany Woods
Under New Management
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Tuscany Woods is a 500 - 962 sq. ft. apartment in Windsor Mill in zip code 21244. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,274 - $1,914. Nearby cities include Woodlawn, Pikesville, Randallstown, Gwynn Oak, Owings Mills, Catonsville, Ellicott City, Owings Mill, Woodstock, Baltimore, Halethorpe, Reisterstown, and Lutherville.