3.7
Reviews
3.7 rating
301 total reviews
(
224 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 827315
Verified Resident • 2009 - 2020
2.8
10/2/2020
Used to be affordable. Rent goes up yearly with little improvement in community. In warm months, landscaping is done regularly. In winter and snowy months, you had better hope that we don't get a serious snowfall. No landscaping/snow removal company. Instead the poor maintenance guys have to shovel each sidewalk which is a darn shame! If I could move i would. Lots of turnover which encourages pests. I gave up with pest control and use my own bought spray.
10/5/2020
Current Resident 826301
Verified Resident • 2020
1.2
9/29/2020
My experience at this community has not been good at all. I would like to be released from my lease as so as possible. I have had too many problem within the first week of me move-in. So I am am hopeful that who ever reads this would give me a call and let me out of my lease.
10/2/2020
Current Resident 822898
Verified Resident • 2020
1.2
9/23/2020
Not really good! When we moved in we had faced mice issues for almost a month and had to live somewhere else even though we still pud the rent. We caught 10 mice and the management did nothing by saying to wait for thursdays for the pest control department. Also our bathroom tile was broken, kitchen sink was broken, kitchen cabinets are STILL broken, our washer dryer makes alot of noise, i keep complaining and have to wait for gazillion days for them to fix it, like recently my kitchen sink is clogged today is the fourth day and i see no maintenance guy to come and fix it. I regret choosing tuscany woods. Cant wait to end my lease with them
9/25/2020
Memore23
Resident • 2020
1.0
9/20/2020
Since I moved the first day I find a lot of issues I find a broken microwave A rusted oven and dish washer Above all that there is a lot of roaches , mice Building so dirty Maintenance very bad they don't know nothing Save yourself don't rent from them Their is places way better than this property and with same price Also be ready to pay 100$ for water
9/21/2020
meebaa23
Resident • 2020
1.0
9/20/2020
please don't think to rent with them the place is full of roaches and mice they are unprofessional if your neighbor is so noisy just be patience because they won't do nothing maintenance is the worst ...they will not fix anything they will come as a group of people get out and in too many times for days but nothing will get fix.....
9/21/2020
Current Resident 818909
Verified Resident • 2020
2.7
9/15/2020
Personally I don't think it's a wise decision to move in here. Before moving in they should clean up the apartment but they didn't do it and suggest me to clean myself and i told them there are somethings need to fix but thy haven't done yet.
9/16/2020
Current Resident 817193
Verified Resident • 2019 - 2020
2.7
9/13/2020
Who in this day and age still has roaches? The place was not cleaned when I moved in. The kitchen was filthy. Old food and grease everywhere. The floor plan on the website is deceptive. There is no storage. If I had it to do over again I would never have moved here or any other Peak Management property.
9/14/2020
Current Resident 813974
Verified Resident • 2019 - 2020
1.0
9/8/2020
The worst experience ever Since I moved and problems never stops I will recommend this community to no body And actually I will let all my family write about Tuscany wood No body care for residents Too many problems
9/9/2020
Current Resident 809028
Verified Resident • 2017 - 2020
4.8
8/28/2020
I love this community. The management staffs are great, the area is safe, nice environment, located at great school, great area to travel to any direction, close to shopping stores. Keep the good work and keep your good services to residents.
9/3/2020
Current Resident 807307
Verified Resident • 2020
3.5
8/24/2020
For the past 5 days living here, the feeling has been bittersweet. I love the idea of living on my old but the issues I've been experiencing hasn't made my short stay enjoyable so far. For starters, every time I use my dishwasher, my entire countertop gets flooded, along with the floor getting wet. Also, I've seen a lot of roaches so far. At first I thought it was because I might have to get it fumigated; however, I've noticed an increase in them after My apartment was fumigated. I know that with living on the first floor, there will be pests but for the short period of time I've been staying here, I shouldn't have seen so many. I haven't fully unpacked my kitchen things due to pests & the flooding. I can't get fully comfortable in my home. The community is nice & the neighbors appear friendly but I must say, even though I'm only 5 days in, I'm not sure if I'll be renewing my lease next year.
8/25/2020
Current Resident 676892
Resident • 2020
1.0
8/18/2020
If I can have a choice to not give any stars, that would have been great. Spoke with Eddie and Kevin and they were both very unpleasant. Called the emergency hotline a week before calling the office asking for the exterminator because I found fleas and it was biting both mu dog and I, but told me that they don't have a log of my call nor my order request. I verified it on the emergency hotline and they assured me that I DID CALL AND MADE AN ORDER REQUEST. I also spoke with Eddie and he assured me that he will put an order for my apartment to be sprayed, but just to find out he did not do anything and blames me for just telling him that my dog is the only one getting bitten by fleas. HE IS VERY UNPROFESSIONAL AND DOES NOT KEEP HIS WORD! Make sure to put everything in writing and don't trust just by word of mouth because he will say one thing and then change it to another. He lied about the statements that I told him. Be careful with this Eddie guy.
8/19/2020
Current Resident 798898
Verified Resident • 2020
2.0
8/1/2020
So far it has been 1 week that I've moved and my experience hasn't been great. Severe pest problem just like Google rating and comments. Management is bad because company don't care. I wouldn't suggest it. I was in a rush to move in so had no choice. It's been a week since the inspection and my oven is still not working along with 2 stoves. Some if the outlet's aren't working. They scheduled for someone to come Friday morning to take care of the pest problem so I can unpack. No one came, not even a call was made to me. Seems like nothing will get done until I nag and annoy the office. And they'll make you feel like you're being annoying, have too many problems and very needy. Instead of understanding that this is my home, where I come to end my day and would like to find some peace and not worry about how the management still hasn't cared about any of the issues that needed to be repaired. I really hope that my stay here doesn't continue like this and it get's better. Or else there will not be a renew of the lease.
8/5/2020
Current Resident 795048
Verified Resident • 2019 - 2020
3.7
7/22/2020
Good community. Nosy neighbors family of 5 in a one bedroom Overall well good office staff . Grounds are very clean community I feel safe . Community is great for people with children and not single one people
7/27/2020
Current Resident 793230
Verified Resident • 2020
3.8
7/19/2020
My experience has not been the best and I have only been here for a week. Saddening because I really just wanted to be settled in my new home. I feel like if anyone in the leasing office was in my position they would want to break their lease as well
7/27/2020
Current Resident 791555
Verified Resident • 2020
1.7
7/15/2020
I'm very disappointed with my request for maintenance service, I have been complaining about roaches in my unit for a month I refuse to live with the insects and I'm not going to if the situation is not resolved
7/27/2020
Current Resident 787054
Verified Resident • 2019 - 2020
3.0
7/4/2020
So far my experience has been decent. It is a pretty quiet area which I like. My apartment is nice. The leasing office is okay. They only respond when you go and talk to them in person. They will not reply to emails. Maintenance is horrible so don't expect too much. They get the work done but it takes weeks.
7/6/2020
Current Resident 781978
Verified Resident • 2020
2.0
7/5/2020
I am so frustrated with the roaches. The appartment is infested. Appliances are extremely old and working inefficiently. Kitchen cabinets are extremely dirty and full of roaches. The appartment is full of holes
7/6/2020
Current Resident 779697
Verified Resident • 2018 - 2020
5.0
6/14/2020
This apartment is nice ,peace full and i likes to live here .this apartment staff are so gentle , helpful and punctilious .I likes here kitchen , bedroom ,bathroom leaving room and parking lot too .??????
6/15/2020
Current Resident 776136
Verified Resident • 2018 - 2020
3.0
6/5/2020
The Office staff isn't very helpful when you have problems or questions. When updates have been done to your bills and other things the office doesn't send update notices and when you call about it they can't tell you why
6/8/2020
Current Resident 772239
Verified Resident • 2020
3.5
5/25/2020
Started off rocky and it's still there. Amy tried her best to be helpful. However, I originally wanted a six month lease and was told I'd get a month free. When it came time to sign I was told I had to do a year or come up with over $900 on top of the $1100 deposit I had just paid. At the end of the day I understand it was a mistake but I wasn't compensated for the error. I asked for a new fan that doesn't squeak a new refrigerator and/or a new oven; one where I could see the temperature I'm setting the oven to. Nothings been done. The mistake was swept under the rug.
6/1/2020
Current Resident 771485
Verified Resident • 2017 - 2020
3.3
5/22/2020
My experience is Standard. I can't say it's horrible because my apartment is relatively nice. The leasing office staff are not always friendly or professional but, as long as you pay your rent on time and online you don't have much to deal with them about.
5/27/2020
Current Resident 771465
Verified Resident • 2018 - 2020
1.2
5/22/2020
Not good not good not good not good not good not good not good not good nnnnnnnnnnnnooooooottttttttt nnnnnot ggggggot nnnnoootttt ggggidgoooookooooood not goooood nnnooottttt gggggggooooooodddnnnnnnooot good
5/27/2020
Current Resident 767762
Verified Resident • 2018 - 2020
4.2
5/10/2020
Area of this community is very good. Also safe for every one. Locaton are very good to accessable, No any flooding. Internal road very clean. Also Garbeg facility is very frequent and good. Also Grass cutting in time.
5/11/2020
Current Resident 757824
Verified Resident • 2020
2.3
4/6/2020
Not the best apartment we can rate around 2/5, poor maintenance, worst fixing things, they all do the temp fixes, not properly cleaned inside the community and even inside the apartments when they hand over
4/20/2020
Current Resident 757337
Verified Resident • 2018 - 2020
2.5
4/3/2020
This was my very first apt and it has been an experience to say the least.. upon moving in almost everything in the apt was either broke dirty or needed to be replaced. From the A/C that still doesn't get the apt below 70 to the closet
4/20/2020
Floor Plans & Pricing
1 Bedroom
1 Bedroom 1 Bath
2 Available Units
1 Bed, 1 Bath | 721 sq. ft.
$1,324 - $1,674
See Floor Plan Details
1 Bedroom 1 Bath Junior
1 Bed, 1 Bath | 618 sq. ft.
$1,274 - $1,624
See Floor Plan Details
1 Bedroom 1 Bath Den
1 Bed, 1 Bath | 713 sq. ft.
$1,370 - $1,470
See Floor Plan Details
1 Bedroom 1 Bath Jr-X Lux
1 Bed, 1 Bath | 500 sq. ft.
$1,499 - $1,599
See Floor Plan Details
1 Bedroom 1 Bath Jr Lux
1 Bed, 1 Bath | 618 sq. ft.
$1,524 - $1,624
See Floor Plan Details
1 Bedroom 1 Bath Lux- ADA
1 Bed, 1 Bath | 721 sq. ft.
$1,624 - $1,724
See Floor Plan Details
1 Bedroom 1 Bath Lux
1 Bed, 1 Bath | 721 sq. ft.
$1,624 - $1,724
See Floor Plan Details
2 Bedrooms
2 Bedroom 1 Bath
5 Available Units
2 Beds, 1 Bath | 962 sq. ft.
$1,489 - $1,839
See Floor Plan Details
2 Bedroom 2 Bath
4 Available Units
2 Beds, 2 Baths | 962 sq. ft.
$1,564 - $1,914
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
epIQ Ratings
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
epIQ Report Card
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 17 reviews)
Noise
3.8
Grounds
3.9
Safety
3.7
Office Staff
4.4
Maintenance
4.1
Neighborhood
4.4
Survey Scores (from 115 surveys)
Post-Tour Survey
4.7
Move-In Survey
4.5
Maintenance & Support Survey
4.2
Lease Renewal Survey
3.4
Review Count
Number of reviews in the past 365 days
17
Manager’s Review Engagement
Percentage of reviews responded to
88.24%
Manager’s Review Reply Time
Average time to respond to reviews
4.88 days
Features & Amenities
- Washer and Dryer Included in Apartment Home
- Parking
- Cats AllowedFee: $300. Rent: $45. Pet Limit: 2Less InfoMore Info
- Dogs AllowedFee: $300. Rent: $45. Pet Limit: 2Less InfoMore Info
- ADT Smart Technology Package with Locks and Alarms
- Air Conditioning
- Award Winning Community
- Balcony or Patio
- Built-in Microwaves
- Cat Friendly
- Community Center
- Complimentary Access To Car Care Center At Tuscany
- Contactless Online Payments
- Cross Ventilated Homes
- Discount at Local Storage Facility
- Dishwasher
- Fitness Center
- Flexible Rent Payment Options
- Large Dog Friendly
- New Vinyl Plank Flooring in Upgraded Homes
- On-Site Maintenance
- On-Site Management
- On-Site Management and Maintenance
- Only One Neighbor per Floor
- Pet-Friendly Community
- Playground
- Pool
- Refrigerator with Ice Makers
- Renovated Apartments
- Stainless Steel Appliances
- Tennis Court
- USB Outlets
Leasing
Leasing Options
- 6 months (premium) 12 months
Office Hours
- Sunday: Closed
- Monday - Saturday: 09:30 AM - 05:30 PM
Questions & Answers (1)
02/03/2020
Frequently Asked
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Tuscany Woods
Under New Management
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Similar Communities
Tuscany Woods is a 500 - 962 sq. ft. apartment in Windsor Mill in zip code 21244. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,274 - $1,914. Nearby cities include Woodlawn, Pikesville, Randallstown, Gwynn Oak, Owings Mills, Catonsville, Ellicott City, Owings Mill, Woodstock, Baltimore, Halethorpe, Reisterstown, and Lutherville.