4.7
Move in by April 15th, 2026 and enjoy 1 month free, LOOK & LEASE for an additional $500 credit - limited-time offer!
4.7 rating
275 total reviews
(
264 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 853225
Verified Resident • 2020
4.8
12/14/2020
The apartment is high end and in excellent condition. I love the trash concierge who picks up daily trash from our door. Maintenance is quick to react and thorough. It's clean, safe and the amenities feel like resort living. You can't go wrong living at the Altair at the Preserve.
12/20/2020
Updated Review
Current Resident 841370
Verified Resident • 2020
5.0
12/9/2020
Everything has been easy from the start! Exceeding our expectations once we moved in. I was unable to tour, so my husband did. He left out that they have trash valet, which is an awesome feature. Also, the amenities are incredible as well as the other residence. Very quiet community with everything you could ever need right here! Highly recommend.
12/20/2020
Current Resident 843926
Verified Resident • 2018 - 2020
4.8
11/15/2020
Great apartment community. The construction and landscape is beautiful and the staff is is very helpful. The rooms are very nice and have an attractive open floor plan. These apartments are also in a very good neighborhood with a nice location.
11/23/2020
Current Resident 837705
Verified Resident • 2018 - 2020
5.0
10/29/2020
Great! Staff is super helpful. The community is nice. And the maintenance team is awesome. It's also a very quiet complex, which is my favorite aspect. Beautiful view and amenities! They are very receptive and always send emails to aware you of what's going on
10/30/2020
Current Resident 835280
Verified Resident • 2018 - 2020
5.0
10/22/2020
Office staff is very professional, maintenance staff as well the apartments are well maintained. So far since I've been here since 2018 I love my experience, no complaints. I will refer a friend or family member to the community.
10/25/2020
Updated Review
Current Resident 795530
Verified Resident • 2020
4.2
10/15/2020
My apartment is new, spacious, and very comfortable. The community has nice amenities, and although it's hard to meet people during social distancing, everyone has been nice. When I've had maintenance issues, they have been handled within 24 hours. It is in a safe neighborhood, and I can walk or bicycle nearby.
10/19/2020
Updated Review
Current Resident 689352
Verified Resident • 2019 - 2020
4.8
10/14/2020
Very well kept property with deluxe appointments, nice size rooms, convenient to Chesterfield valley and Lake Saint Louis. Nice swimming pool, work out room, meeting room for small conferences or parties, TV and internet available from AT&T.
10/19/2020
Current Resident 824128
Verified Resident • 2019 - 2020
5.0
9/27/2020
Altair is a beautiful apartment complex with a wide variety of amenities. Staff is courteous and professional. I would recommend anyone to live here. Close to a lot of restaurants, shopping areas, and easy access to the highway.
9/28/2020
Current Resident 807835
Verified Resident • 2020
4.2
8/25/2020
I have been here for a short time, but like what I see so far. The property is well-kept, the staff is friendly. The apartment itself is in excellent shape, with a very modern feel. I really like it. Close proximity to just about anything that I would need.
9/6/2020
Current Resident 807192
Verified Resident • 2020
4.3
8/24/2020
The community is very well managed. Grounds are well kept. Apartment is well designed. It is working well while our next home is being built. It would have been nicer in a unit that was not backing to the highway. Overall, this is a really well run community with thoughtful residents.
9/6/2020
Current Resident 805648
Verified Resident • 2020
3.7
8/19/2020
Maintenance service not well Rest is good. Good apartments & location. Happy to stay here and will continue. Higly recommend to my friends but need to improve on service request. Rents are little high compared to other states
9/6/2020
Current Resident 796465
Verified Resident • 2019 - 2020
2.8
8/16/2020
The Staff are great. However, the apartment is very beautiful on the outside but cheaply made. The walls are very thin and you can hear dogs barking loudly and constantly. If you live on the 2nd floor you constantly hear the loud noises from the 3rd floor. When people are walking upstairs it sounds like the roof is caving in. Altair is a great community to live in However, if you are looking for peace and quiet you may not find it here.
9/6/2020
Current Resident 793360
Verified Resident • 2020
5.0
7/19/2020
We have had a great experience at Altair! We have three small children, and everyone has been super welcoming, including the staff and neighbors. We will be living here while our home is built, and our kids are sad we will be here for a short period of time!
9/6/2020
Current Resident 790338
Verified Resident • 2020
4.2
7/13/2020
Very nice spacious apartment with all the upgrades you could hope for. We love all the community amenities. Our kids have loved the time we lived year. The location is great with everything you need just a few minutes away, and easy access to the highway
9/6/2020
Current Resident 790336
Verified Resident • 2020
5.0
7/13/2020
The community is very friendly. All of the emanates are really nice and kept up. The units are in really good condition. I like how you can pay your rent and put in maintenance requests online or with an app on your phone, they even have lockers that send you an email when you get a package so you don't have to worry about porch pirates. The staff has been very friendly and helpful.
9/6/2020
Current Resident 785728
Verified Resident • 2020
4.5
6/30/2020
The community is clean. The apartment was clean on the surface. The leasing agents were nice and helpful. They completed the walkthrough with me and gave me a proper tour of the apartment complex and all its amenities. I have no complaints thus far.
9/6/2020
Current Resident 774153
Verified Resident • 2020
2.8
5/31/2020
Just moved in. So far not great maintenance has never fixed my shower and the cleaners never cleaned the apartment of previous renter pet hair in washer and doors and floors They supposedly have sent someone to clean twice but it is not clean and I had to delay move in and pay extra at my other place to have it cleaned. I moved in and it wasn't cleaned. No one check listed the apartment with me.
9/6/2020
Current Resident 771108
Verified Resident • 2020
4.8
5/21/2020
I really love the community and Apartment complex Beautiful, nice, and welcoming. Beside the incident I had with the neighbor below me.. on May 14th she came upstairs knocked on my door very irate and mad called me and my family ------- while we where moving in and, and said that I don't belong here all while her feet was placed in my doorway pointing her fingers I asked her to move out my door way and I shut the door. But so far it's been Okay.
9/6/2020
Current Resident 771107
Verified Resident • 2020
5.0
5/21/2020
The overall moving experience was great. Staff was extra helpful each step of the application and move in process. The property in itself is beautiful and extremely well kept, I would definitely recommend the property in the future.
9/6/2020
Current Resident 769140
Verified Resident • 2020
4.8
5/14/2020
This community has been awesome so far! Trevor and Shannon are amazing at what they do! I am very pleased with the situation so far. I am looking forward to meeting more of my neighbors after we heal from the present pandemic. Altair has done a great job at being responsible and keeping us safe.
9/6/2020
Current Resident 768992
Verified Resident • 2020
4.3
5/14/2020
The amenities are well cared for and include great options. The staff is very professional, timely and effective communicators. I love the layout, design and features in my place! I am also happy that the community is pet-friendly and offers lots of places to be active with you pet.
9/6/2020
Current Resident 759946
Verified Resident • 2020
5.0
6/29/2020
The community is very clean and very quiet. Very accessible parking around your unit. Amenities are 5 star. I would definitely recommend to a friend or family member. Great value for the amount you have to pay!
9/6/2020
Current Resident 759941
Verified Resident • 2019 - 2020
3.3
4/16/2020
It's been ok. Just ok. While there are some nice things here like maintenance, I don't think this complex deserves to call itself a "luxury apartment complex". Maintenance didn't respond to my request for a week, leading to all the fridge in my food to spoil.
9/6/2020
Current Resident 756187
Verified Resident • 2020
5.0
3/29/2020
The entire staff was incredibly helpful and very kind throughout my move in process from signing my lease to handing me my keys. They were also always quick to answer any of my questions. The apartments are beautiful and the grounds are very well maintained!
9/6/2020
Current Resident 720891
Verified Resident • 2019 - 2020
2.7
3/2/2020
It is extremely load with the road noise from the highway. The grounds are not being well maintained. It will look like a standard apartment complex within 2 years, not a luxury community as they advertise.
9/6/2020
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 33 reviews)
Noise
4.7
Grounds
4.9
Safety
4.7
Office Staff
4.9
Maintenance
4.9
Neighborhood
4.8
Survey Scores (from 188 surveys)
Post-Tour Survey
4.8
Move-In Survey
4.6
Maintenance & Support Survey
4.9
Lease Renewal Survey
3.8
Review Count
Number of reviews in the past 365 days
33
Manager’s Review Engagement
Percentage of reviews responded to
90.91%
Manager’s Review Reply Time
Average time to respond to reviews
4.36 days
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Altair at the Preserve is a 750 - 1,295 sq. ft. apartment in O'Fallon in zip code 63368. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,399.