3.8
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3.8 rating
243 total reviews
(
181 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1087148
Verified Resident • 2022
4.8
11/20/2022
Overall experience was great! So far no problems. Just moved in so no issues at the moment. The staff was very welcoming into the community the communication was there abb no d they made sure I had everything I needed
11/24/2022
Current Resident 1084079
Verified Resident • 2022
5.0
11/10/2022
It was a rough move in but I am now adjusted to my apartment. It's quiet and it's spacious. I've experienced no big issues thus far in my apartment. And although it was a rough start, I believe I will be living here for a while.
11/17/2022
Updated Review
Current Resident 1000511
Verified Resident • 2007 - 2022
4.8
10/25/2022
Never had any problems here. It's quiet and nice. Very close to a lot of shopping and Parks. I would suggest to friends and family to move in here if they're looking for an apartment. Most of all the staff is wonderful
11/17/2022
Prospective Resident 1074002
Verified Prospect • Visited 2022
4.3
10/10/2022
Not pleasant with the leasing assistant. He didn't seem to care to welcome u while interviewing the apartment and didn't ask any questions and not showing any hospitality that made you feel unwelcome
10/13/2022
Updated Review
Current Resident 978540
Verified Resident • 2021 - 2022
2.8
10/9/2022
Maintenance takes forever to get to you and the valet trash folks aren't consistent. Apt staff is nice, but you can't get a live person on the phone. There isn't any type of security on the premises and a lot of residents are loud. They do lots of events at the rental office for residents too.
10/13/2022
Current Resident 1070869
Verified Resident • 2022
3.0
9/29/2022
This apartment leasing consultant Nativity is amazing, she is helping and very friendly. How ever, if you submit the maintenance request, it would be taking forever , or no one show up fix your problem but telling you that the work is done.
10/10/2022
antoniomurphy1994@gmail.com
Resident • 2022
3.2
9/26/2022
Worst Apartments ever
Let me save you the trouble, do not absolutely live in these apartments. We signed a lease before we actually saw the apartment and it was bad. We had no washer or dryer for at least the first 4 months with us staying there, also out sink kept leaking and maintenance drags there feet to get anything done. The management there is horrible and very unaware about anything they are doing we had to break out lease and move out we found a better apartment right down the road for a better price , and its a lot more welcoming then these are. I would save you the trouble and not live at arbor trace.
10/10/2022
Current Resident 1068787
Verified Resident • 2021 - 2022
2.5
9/22/2022
The team must be stretched thin, it takes entirely too long for responses on request. There are a lot of things I could say negative about the complex in general but I know that the leasing staff Is at least trying.
10/10/2022
Current Resident 1066154
Verified Resident • 2022
5.0
9/14/2022
Everyone is very friendly and was amazing at helping me secure my home. Nativity was amazing and a great help. Everyone here does their part to make sure this neighborhood is clean safe and up to par with high quality standards.
9/23/2022
Current Resident 1065309
Verified Resident • 2022
3.8
9/11/2022
No comments no comments no comments no comments no comments no comments no comments no comments no comments no comments no comments no comments no comments no comments no comments no comments no comments
9/23/2022
Current Resident 1059593
Verified Resident • 2019 - 2022
4.0
8/28/2022
I enjoy living at Arbor Steele Creek. Management has improved since 2019 and very responsive. My neighbors are friendly and we look out for one another. Finally, the community events are great incentives.
9/1/2022
Current Resident 1040371
Verified Resident • 2015 - 2022
2.5
6/28/2022
It was excellent to begin with, but overall poor currently. Grade C. The potential to return to its former quality would be easy to achieve; it would just require "an effort"; which is in short supply at the place now among the staff.
7/8/2022
Current Resident 1037425
Verified Resident • 2021 - 2022
3.7
6/19/2022
Everything is amazing so far, with the only problem that maintenance takes very long to fix any request. But everything else like the apartment complex is well taken care of. The Gym need a little cleaning.
7/8/2022
Current Resident 1034147
Verified Resident • 2022
3.5
6/9/2022
The apartment has been mostly good, however when I wanted to move in they were STILL painting parts of the apartment so I had to wait for that. My washer was not hooked up because of issues and it's been a week and it is still not fixed. There were also some issues with the apartment as if the people that looked before hand didn't even check anything. Other than those minor issues I guess it's been fine
6/15/2022
Current Resident 1024819
Verified Resident • 2022
4.2
5/11/2022
Just moved in a couple weeks ago and overall I love it I did have to clean a little bit more once I settled in but I didn't have any big issues I would recommend spraying your own bug spray before moving but I have had no problems with bugs or anything I would recommend this apartment to my family and friend s
5/19/2022
Current Resident 1023714
Verified Resident • 2022
2.8
5/9/2022
This experience has not been good I was given an apartment that is completely different from the apartment that I toured initially. There still has been no remedy on fixing the issue and they are major issues with this apartment that need to be fixed immediately.
5/12/2022
Current Resident 1021568
Verified Resident • 2021 - 2022
2.5
5/2/2022
Apartments are alright. lots of bug problems. trash isn't collected like they say, so trash piles up a lot on the property. Its dog friendly, but the park is trash and they don't refill the dog poop bags. Neighborhood is pretty selfish all together Lost of trash all over the property. They only have one maintenance worker so nothing gets done in a timely manner.
5/12/2022
Current Resident 1013783
Verified Resident • 2022
4.5
4/7/2022
It is a nice community with proximity to various stores and shops. The apartments have plenty of space for people starting out or looking for somewhere simple to live. Be mindful of morning and afternoon traffic!! Leave early and/or on time wherever you're going!!!
4/13/2022
Current Resident 1013657
Verified Resident • 2022
1.8
4/7/2022
The apartment is very nice only thing i didn't like was the counter top did not look like the floor plan & my sink and tub is not draining, there is a crack in my floor i didn't get a valet trash can there is a lot ! i don't think i should have any problems paying $1300
4/13/2022
Current Resident 1006454
Verified Resident • 2022
4.8
3/13/2022
Lovely, the area is beautiful and so is the apartment unit, Nativity was an amazing help to my fianc? and I. If there was a problem she worked with us on it, with it being solved quickly. Love seeing the dogs and neighbors walking around in the nicer weather!
4/13/2022
Current Resident 1005300
Verified Resident • 2022
4.0
3/9/2022
great location. Complex is very nice, accurately depicted in advertising material. Appliances somewhat dated but adequate. Apartment clean and well maintained, wood floors and carpet asnew condition.
4/13/2022
Current Resident 1002306
Verified Resident • 2022
5.0
2/27/2022
Quiet and nice and close to a lot of stores that I love very good community close to the highway grocery stores just love the area ?????????????????.,..,?????????????????../////////////?./:/
Current Resident 999784
Verified Resident • 2019 - 2022
4.3
2/17/2022
Very nice community to live in, people are kind and thoughtful of each other. The staff are courteous and tries to make the tenants living experience pleasant. I would recommend Arbor Steel Creek to all.
Current Resident 994601
Verified Resident • 2021 - 2022
5.0
2/1/2022
Be very mindful of what apartment your choosing and how you choose it. And make sure you walk through any and every apartment suggested before you officially accept it. Unless someone still lives there.
2/3/2022
Current Resident 991508
Verified Resident • 2022
5.0
1/26/2022
The office staff was very helpful during and after my move, I love my new apartment home, very quiet and peaceful area and love the apartment design, marble countertops and modern appliances. Thank you.
2/4/2022
Willow
5 Available Units
1 Bed, 1 Bath | 600 sq. ft.
Contact property for pricing
See Floor Plan Details
Cypress
5 Available Units
2 Beds, 2 Baths | 900 sq. ft.
Contact property for pricing
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 17 reviews)
Noise
4.1
Grounds
3.8
Safety
3.8
Office Staff
3.8
Maintenance
4.2
Neighborhood
4.4
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
17
Manager’s Review Engagement
Percentage of reviews responded to
76.47%
Manager’s Review Reply Time
Average time to respond to reviews
39.12 days
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Arbor Steele Creek is a 600 - 900 sq. ft. apartment in Charlotte in zip code 28273. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Matthews, Pineville, Belmont, Mount Holly, Harrisburg, Huntersville, Cramerton, Indian Trail, Lake Wylie, Fort Mill, IndianLand, Indian Land, and Tega Cay.