3.8
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3.8 rating
243 total reviews
(
181 Verified
)
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Current Resident 909118
Verified Resident • 2020 - 2021
4.2
5/27/2021
Honestly I haven't always had the best experience with the complex I had to ask more then 3 times for someone to remove trash from across the hall (Trash was sitting outside and smelling up the third floor for over a month. Once I finally was fed up and went to the office to let the manager know and he seemed to have a attitude with me like this is my first time complaining . I have seen 2 roaches inside or near my doors. Let me remind you I have never had bugs in any residents I have stayed in (So it makes me wonder where are the roaches coming from). Pest control is charged in the rent so I was very confused when I seen a small roach crawling in my kitchen( when I thought that's what I was paying for). They also have problems with wasp's, sometimes I cant sit out on my patio because they are flying everywhere. I wasn't allowed to have some type of PRIVACY on my own balcony (which include curtains even if they are professionally done) that I pay $1163.00 every month for (My apartment is facing the parking lot so sometimes I may not want the whole world in my business. I also didn't like the fact that SPECTRUM is the only service provider the complex uses because satellites are prohibited. Not ALL PETS ARE ALLOWED so ask before moving in this place. I also expected the 3rd floor to be the cheapest because of how many steps it is but NOPE I pay more then the 2nd floor when it is a lot harder to move things to the 3rd floor then it would be to the 2nd floor (GOOD COMMENTS) but other then that the complex is pretty quite kids can go outside and play without any issues or loudness, gym stays open 24/7 if you like to work out, THEY DONT TOW CARS (your guest can park overnight if necessary) which is great. Neighbors mind their business for the most part ( You will always have that one) I would only recommend this place to a friend if they are looking for a quite environment with plenty of different food options other then that I know for a fact there are other options in the area with better pricing.....
6/28/2021
Roachhotel2
Resident • 2020 - 2021
2.7
1/7/2021
Roaches are horrible here....Not all apartments have them & management/ staff will lie just to rent the apartment! Don’t let them sucker you in by the move special! Please do your research before considering moving here!
1/26/2021
Current Resident 659790
Verified Resident • 2019
4.5
7/2/2019
Haven't really had nothing negative to say about the community. The property manager and management team are very helpful my neighbors are nice there's a lot to offer with this community of which I'm very very satisfied
12/2/2021
Current Resident 658262
Verified Resident • 2019
5.0
6/28/2019
we love living here we had to do an urgent move due to our old apartment complex not fixing a mold issue so we contacted erika here at arbor and she jumped right on it and had us moved in asap everything was so smooth we couldn't have asked for a better appartment
12/2/2021
Mrholloway1985
Resident • 2019
4.8
6/6/2019
I have thoroughly enjoyed my brief stay in the Arbor Steelcreek apartment complex. More importantly, I am thankful for the professionalism displayed by the friendly staff. If not for the purchase of my new home, I would certainly continue my residence here and will highly recommend this wonderful community. The location is close to shopping, restaurants, and schools. With the moderate size of this community, it is impressive to experience the personal attention and interaction provided by the amazing staff. Prior to this, I had never written a review for any apartment community. This isn't to say the others were bad, I just had never experienced an entire staff so friendly, professional, and accommodating. You will not be disappointed!
12/2/2021
Current Resident 643892
Verified Resident • 2019
5.0
5/23/2019
This community has been very peaceful and anytime I have a request for maintenance the staff is responsive. I would refer any one to rent at this location. The leasing staff has been very generous and always provides any and all updates.
12/2/2021
Current Resident 633764
Verified Resident • 2012 - 2019
3.8
4/30/2019
I have had a pleasant experience here up until this year. This year they made me move out to upgrade my apartment to a deluxe...the process was not pleasant. I've been a tenant for 7 years and I have excellent rental history, they did not offer to help me move or accommodate me in any way. They made me move out for a week and pay another deposit for the same unit. My neighbor upstairs said that they did not make him pay another deposit for his unit when it was upgraded. The apartment was poorly updated, the paint job is mediocre, holes were left in my ceiling from putting in new fixtures.
12/2/2021
Updated Review
Current Resident 633636
Verified Resident • 2015 - 2019
4.3
4/30/2019
it's been great i enjoy the neighbors that i've had over the several years that i have lived here and the new friends i continue to make the pool is wonderful to have when it gets hot and i can stay there all day and relax cookout swim it's a great way to spend a day home i have no complaints at all
12/2/2021
Current Resident 630626
Verified Resident • 2016 - 2019
5.0
4/23/2019
The community is very nice and clean. I have had no issues living here. The staff in the office is nice and friendly. The community is pet friendly. The pool is great. The gym is recently been renovated.
12/2/2021
Current Resident 627974
Verified Resident • 2019
5.0
4/16/2019
Office staff was friendly and helpful. Response was quick and move in was smooth. Any issues have been handled promptly by maintenance. My neighbors are quiet and friendly as well. It's been a good first month!
12/2/2021
Current Resident 625110
Verified Resident • 2015 - 2019
5.0
4/9/2019
I moved here in 2005 and my overall experience has been great! Affordable rent in a great area! So many great memories in the community! From pool parties to food trucks I love this community! Must move here!
12/2/2021
Current Resident 612648
Verified Resident • 2019
4.0
3/7/2019
So far so good. I don't have any complaints. I enjoy the location of the apartments. Close too many places I go to on the weekends and also I mostly love the hard wood floors, the balcony space, and the set up of the apartment in it's entirety. It's cozy just for me.
12/2/2021
Updated Review
Shay029
Resident • 2018 - 2019
4.3
3/6/2019
I just moved to this community about 4 months ago. I really like its so far, really clean, trash is mostly always full in the mornings but they take care of it before the day is out. It's quiet for the most part. I can hear a lot of noise from the people above me (all kind of noises) , so I worry the people under me can hear my son playing. Other than that I really enjoy it, the people are nice. Hopefully this summer is good as well. The office staff are nice and helpful and I love love love that they can receive packages when you're not home. Coming from jersey I truly appreciate that! I asked about moving to a larger apartment when my lease is up, so I definitely would suggest this community to others.
12/2/2021
hmgrace
Resident • 2019
5.0
2/28/2019
I have lived here since the beginning of January and so far it has been nothing but exceptional. Friendly office staff and prompt maintenance make this place great. If there is ever an issue, it is handled accordingly. I have lived all over the Steele Creek area as I have been here for 18 years, and this has been the best of the best. If you want quality living for a great rate, I definitely recommend Arbor Steele Creek.
12/2/2021
Edgardo_M235
Resident • 2017 - 2019
5.0
2/27/2019
Is at good place to live and a good staff and the maintenece guys is very Nice i like the place because is a beutiful place to walk my to chihuahuas and the school and stores is to close to me i like the place to much
12/2/2021
Current Resident 599009
Verified Resident • 2018 - 2019
4.8
1/31/2019
The grounds are clean at all times. Office staff are EXTREMELY polite and processional. I put in a ticket for a repair, and it was completed the next day. Great job. I would recommend Arbor Steele Creek to everyone.
12/2/2021
Current Resident 763750
Resident • 2019
4.3
1/31/2019
I must firstly commend the ladies in the office. They are very efficient, professional and is very customer oriented. From the beginning to the end the process was seamless. And the welcome gifts was an added bonus. Great Job.
12/2/2021
Talon_S
Resident • 2017 - 2019
5.0
1/31/2019
would recommend this neighborhood to anyone. It is safe, clean, and well maintained. The staff are friendly and are prompt in their response to maintenance issues. The fitness center is top notch and the pool is great along with the gas grills. The updated playground and dog park are great for families. The location is great as well. Rivergate Shopping Center is within a mile, as well as access to major roads and highways. I have lived here for over a year and I am proud to call this place home.
12/2/2021
Current Resident 783652
Resident • 2019
5.0
1/30/2019
Very safe, clean and quiet community.Years ago I chose this place because of the friendly staff and the great price offered to settle in the Steele Creek area and that hasnt changed. However, the staff here are ever advancing in certain areas to always keep ahead of the needs of the residents and community. Ive lived here for several years moving from a 2 bd room to a 1 bd room. I dont plan on leaving unless I move to another state or become a homeowner.
12/2/2021
Updated Review
Williamsj1992
Resident • 2016 - 2019
5.0
1/29/2019
I been here since 2016 i love my apartment. I don't plan on leaving til i find a house. The staff is very professional and friendly. We have a lot of fun events and giveaways. It's very safe and peaceful here. I would highly recommend my apartment home.
12/2/2021
Updated Review
Angel_V
Resident • 2016 - 2019
5.0
1/27/2019
Arbor Steele Creek Apartments is probably one of the best apartments I've lived in. I chose them 1st because of the kindness of their staff, and secondly because they take pride in their community. I feel safe and always at home here. I'd recommend them to anyone. -Angel
12/2/2021
Current Resident 835081
Resident • 2019
4.7
1/25/2019
Office staff is always very helpful and quick to respond with any questions. Any maintenance request is always answered quickly and work is done professionally. Grounds are kept clean and I have never had any problems with noise or neighbors
12/2/2021
Updated Review
heidi_brick
Resident • 2018 - 2019
4.7
1/8/2019
I have lived here for about 6 months now, I love ASC. Wish i wasn't moving out but unfortunately it has become too expensive for me to stay. But after shopping other apartments in the area the past few weeks, its clear that you get the quality you pay for. My dog loves laying out on the deck in the sun, too bad i never got to experience the pool since it was closed (seasonally) during my stay here. The office staff are very helpful, and maintenance is on top of the ball. I had an issue once during off hours with my a/c (which was my fault for freezing it accidentally) and they sent out an on call guy to come fix it and it was resolved within 2 hours since it was summer time and 82 degrees outside. Really gonna miss it here.
12/2/2021
Current Resident 582325
Verified Resident • 2014 - 2019
5.0
1/15/2019
Extremely safe and quiet. Love the amenities and the service of the staff members. Good and convenient fees. The best of this community is that is located in the middle of the town. You have to close to your home everything that you need.
12/2/2021
Current Resident 580127
Verified Resident • 2018
4.3
12/6/2018
Good experience, took no time for me to move in, nice professional staff, went over lease information, answered all questions and made me feel at home, nice and friendly staff, shopping is five minutes away
Willow
5 Available Units
1 Bed, 1 Bath | 600 sq. ft.
Contact property for pricing
See Floor Plan Details
Cypress
5 Available Units
2 Beds, 2 Baths | 900 sq. ft.
Contact property for pricing
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 17 reviews)
Noise
4.1
Grounds
3.8
Safety
3.8
Office Staff
3.8
Maintenance
4.2
Neighborhood
4.4
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
17
Manager’s Review Engagement
Percentage of reviews responded to
76.47%
Manager’s Review Reply Time
Average time to respond to reviews
39.12 days
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Arbor Steele Creek is a 600 - 900 sq. ft. apartment in Charlotte in zip code 28273. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Matthews, Pineville, Belmont, Mount Holly, Harrisburg, Huntersville, Cramerton, Indian Trail, Lake Wylie, Fort Mill, IndianLand, Indian Land, and Tega Cay.