3.8
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3.8 rating
243 total reviews
(
181 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 569506
Verified Resident • 2016 - 2018
4.8
11/10/2018
Great staff all around. Very personable. Have lived here for six years and never had any problems. Staff knows your name and is very nice. Always there to help in any way they can. Would recommend to other to live there
Current Resident 568813
Verified Resident • 2018
5.0
11/8/2018
I had a Great experience. It was very helpful. The only thing I would say change is to make sure that there rates are up to date. Other than that I would use apartment finder again and refer my family and friends to use it
Current Resident 557663
Verified Resident • 2018
4.7
12/11/2018
Some early issues with management have been resolved, and problems have been quickly addressed by the new management. Maintenance was quick to fix problems on punch list. Did a great job of listening and being attentive to needs of my senior mother who is the occupant.
Current Resident 554070
Verified Resident • 2018
5.0
10/11/2018
This community is beautiful, the staff is amazing as well. The location is perfect since I am close to work and nearby stores and Carowind. I am completely satisfied with my apartment, even though the kitchen in my unit is a little outdated. That's just a minor thing though.
Current Resident 530490
Verified Resident • 2014 - 2018
5.0
8/21/2018
I love the staff and my neighbors.i haven't had any problems living here..my only problem is the .residents with than that everything is just waiting on the gym to open that i properly won't use.
Current Resident 527196
Verified Resident • 2017 - 2018
5.0
8/14/2018
This is my first time renting and the staff at the apartment community has made our stay here easy, taught me alot, and last but not least enjoyable. The amenities are growing, there's alot of pet owners, (dog friends) the community v is always well kept and beautiful. The staff changes alot but everyone that works here is usually so nice and helpful. Apartments are 1 and 2 bdrm, a little small but they've just built storage spaces and garages that will be available for rent.
Current Resident 525087
Verified Resident • 2018
3.2
8/9/2018
Ok experience could have been better. Counter top was not glued down upon my moving date. Wall has grease/oil stains from previous renter and try to say they painted over it. Air vents completely disgusting.
Current Resident 522678
Verified Resident • 2018
4.7
8/4/2018
Exelent and Renovated Aparment, nice Community, we have School, Shopping Centers, Park and recreational activities centers, easy access to comen apts no traffic. I'm recommended to all my friends to come to the Arbor Trace Aparment.
Current Resident 521100
Verified Resident • 2016 - 2018
5.0
8/1/2018
Very nice community to live the staff are very nice. The community is very quite and clean which i love even tho it's summer time i hardly see kids being out and about. The community is close to very nice shopping centers
8/2/2018
Current Resident 267498
Resident • 2018
4.3
8/1/2018
We moved in on June 1, 2018, and were told that the fitness center will be completed at the end of June. I called a couple of weeks ago and was told that it would be completed at the end of July. Today is August 1, 2018 and now I am told that they have no idea when will the fitness center will be completed. I asked them about the laundry facility and that too is under renovation so even if you wanted to do laundry at the apt complex you cannot because there is NO LAUNDRY facility, that too is under construction. I am in the process of building my new home and my house will be completed from the ground up before your renovations of the fitness and laundry facility will be completed. You do not mind charging me extra each month for the fitness center and the laundry and not once were we offered a discount since we cannot use the facilities. Shame on you for not caring about your tenants. Would not recommend this apt complex to my friends of family.
8/2/2018
Current Resident 519588
Verified Resident • 2018
4.7
10/11/2018
The staff has been extremely helpful and pleasant. There hasn't been anything they weren't willing to help me out with. The local area has so many things to offer. I would gladly recommend moving to Arbor Steele Creek Apartments.
8/2/2018
Jessica_W343
Resident • 2018
4.7
7/10/2018
I would definitely recommend Arbor Steele Creek. The complex is clean, quiet and comfortable and any maintenance issues are handled in a timely manner. It's by far the best deal in the area. I've been here for several years and will likely be here until I decide to purchase a home.
7/10/2018
Current Resident 508289
Verified Resident • 2018
3.2
7/3/2018
You can't have people come over you house without them assuming that they live in your apartment my nephew car broke down in the apt complex maintenance was onsite while his car was getting towed the next day I received a notice stating that if he lives there I need to put him on the lease I advised them he does not stay there Then 4 month later on June the 7th I received a notice stating that a --------- was living in my home and that I need to put him on the lease I explained to them that I did not know a --------- then They came back and said that the notice was issued to the wrong apartment and to disregard it About 2 days later I received a call from -------- stating that ------- the manager at the apartment complex wanted to meet with me When I got there I was told that they had received a complaint about weed smoking and young adults hanging in my apartment i was offended it's just me there and I don't smoke nor drink when I advised her it was not coming from my apartment she then tried to pin a car break on me that happened prior to me moving in until I interject and told her that when I was moving into the apartment the neighbor told me it's not safe due to car break in and young guys hanging in the parking lot all night she also said that someone's car windows were busted out prior to that's when -------- from the rent office came back and said oh that was not your apartment it was someone else's apartment then she tried to justify the car break in by saying there was a expensive pocket in the front seat and that was why the car was broke into about a week later my apartment door was kicked in while I was not home my tv was stolen and they also took some money. Because it was Saturday and early in the morning I was only able to get in touch with the curtesy officer as I told him what happened he was not concerned about my safety at all he asked if I was home I told him I had to go out of town for my job and won't be back until next week on Wednesday and that my niece will be there upon his arrival he told me since she not on the lease once he fixes the door anyone not on the lease had to leave at this point I'm thinking I pay rent and I can't have company or anyone at my place while I'm not there this is crazy I went up to the office and told ------- that I don't feel safe and would like to be moved to another apartment and that if she was unable to I would like to end my lease her response was that she issued a 7 day notice for me to vacate the premises at this point I was just like wow my apartment was broken into and your issuing me a 7 day notice unbelievable management or maintenance dose not care about your safety they are more concerned about who is coming in and out of your apartment which should not matter as long as they don't live there
Current Resident 508284
Verified Resident • 2014 - 2018
3.0
7/3/2018
Overall, the experience is good. The office staff is helpful and nice. I enjoy getting the newsletters consistently ever month. I appreciate them notifying my promptly when I get a package. I enjoy the activities that they plan for the community.
7/5/2018
Current Resident 505884
Verified Resident • 2017 - 2018
4.0
6/27/2018
The apartment staff is very helpful, they are adding storage units and upgrading the exercise room, the location of the apartments are great with Carowinds, Lake Wylie and several shopping units nearby.
8/2/2018
Current Resident 500204
Verified Resident • 2016 - 2018
3.8
6/14/2018
It's typical apartment living. The walls and ceilings are thin, so you can hear noise from other apartments and outside. I like that it's modern, but i don't like that it's so small. There isn't constant noise from the neighbors which is great. The entire community is very clean.
8/2/2018
Current Resident 492187
Verified Resident • 2018
4.7
5/26/2018
I love it so far staff is friendly and helpful they are always looking out for the well-being of the tenants and trying to better the facilities for our convenience they are great good hearted people thank you for your service
6/12/2018
Current Resident 489022
Verified Resident • 2011 - 2018
4.7
5/17/2018
Nice place to live. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
5/17/2018
Current Resident 483256
Verified Resident • 2016 - 2018
5.0
5/3/2018
September will make 2 years living here at ASC. What I love most about living here is that it's quiet, clean and they have a great maintenance and leasing team. It's conveniently located near stores and restaurants and major roads.
5/17/2018
Current Resident 454514
Verified Resident • 2015 - 2018
4.7
2/17/2018
Fairly quiet community is conveniently located to shopping and amenities. Well-maintained property with professional staff that responds quickly to questions and concerns. The apartment is comfortable, too.
4/2/2018
Current Resident 436587
Verified Resident • 2017 - 2019
5.0
3/14/2019
This place is quiet, safe, beautiful, all areas has a good maintenance, the staff always has good disposition to assist and help to live in this place in harmony and good environment, the access to public transport is easy and fast.
12/2/2021
Mylissa_L
Resident • 2017
1.0
12/4/2017
I thought I liked it but after living there two years I wish I never moved in. The people throw chicken bones out all over the place I was taking them out of my dogs mouth all the time. The kids ran around wild all over the complex unattended. A large percentage of the people do not pick up after there dogs or them self. If someone drops something in the parking lot they just leave it. The office charged me a full months rent last month when I only had 5 days that was suppose to be taken out. They blamed me for not cancelling my auto pay? Then they told me I would get a check in the mail for a refund!? Don't move in here.
2/20/2018
Current Resident 425718
Verified Resident • 2016 - 2017
4.2
11/30/2017
I've had a good experience with the community and staff. I do have some noise from upstairs neighbors but its worth it to live so close to shopping and my office. Would tell a friend to live here if they were looking
Current Resident 424880
Verified Resident • 2015 - 2017
3.0
11/28/2017
Ggfgg he cfvvbfcxchbhgfdccvbbvvgffdddffjhghhgghhgdt thought yjiughkjju is it a new job so far and I'm sure I could find something that I would have loved you more about myself I'm going out for lunch at home so you don't want it for a couple days so I'm
Current Resident 424134
Verified Resident • 2017
3.8
11/26/2017
Arbor Steele Creek will meet all your living needs within the community. Then, to have your shopping, entertainment, restaurants & grocery stores close by is definitely a plus. You can't get a better location for your money.
Willow
5 Available Units
1 Bed, 1 Bath | 600 sq. ft.
Contact property for pricing
See Floor Plan Details
Cypress
5 Available Units
2 Beds, 2 Baths | 900 sq. ft.
Contact property for pricing
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 17 reviews)
Noise
4.1
Grounds
3.8
Safety
3.8
Office Staff
3.8
Maintenance
4.2
Neighborhood
4.4
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
17
Manager’s Review Engagement
Percentage of reviews responded to
76.47%
Manager’s Review Reply Time
Average time to respond to reviews
39.12 days
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Arbor Steele Creek is a 600 - 900 sq. ft. apartment in Charlotte in zip code 28273. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Matthews, Pineville, Belmont, Mount Holly, Harrisburg, Huntersville, Cramerton, Indian Trail, Lake Wylie, Fort Mill, IndianLand, Indian Land, and Tega Cay.