Lofts at North Hills
D
D
Award Winner
214 Loft Lane, Raleigh, NC 27609

3.7

(189 Reviews)

Reviews

3.7 rating

189 total reviews

(

69 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 422413

Verified Resident 2017

5.0

11/20/2017

This community is amazing. The staff is very friendly and helpful. They made my move in one of the smoothest I've had in a while. Very concerned to make sure your living experience is nothing less than great. I would highly recommend this community to anyone.

    Property Manager Response

    3/5/2018

    Dear Valued Resident,It brings us great joy to know that your experience with Hawthorne Midtown was amazing! We are committed to providing best in class customer service and strive to LiveIT! every day. Please let us know if there is anything we can ever do for you by reaching out to us at 919-847-3162 or emailing me directly at hmidtownmgr@hrpliving.com.Sincerely, Michael ConnorCommunity Manager
    Review Author Icon

    Current Resident 421712

    Verified Resident 2017

    3.2

    11/19/2017

    The staff was very informative and prompt with my moving process. One complaint is that I've been here for a week and the trash valet service has not been by to picked up my trash one time and I am paying for the valet trash service. Even though there's assigned parking, half the time I still do get to park in my spot. Oh wells, overall I still love the location. Everything is just minutes away.

      Property Manager Response

      11/20/2017

      Please call the office at 919-847-3162 and give me your name and address and I will make sure your valet trash service is aware that you are not being picked up. Also I will work on making sure no one is in your parking spot. I am delighted you are making Hawthorne Midtown your home. Regards, Patricia Grant Community Manager
      Review Author Icon

      Current Resident 417422

      Verified Resident 2017

      3.2

      11/9/2017

      We have not been in the community very long but so far our experience has been positive. There are some unfinished projects that will hopefully be completed soon which will go a long way in achieving the improved look that the property owners are working to achieve.

        Review Author Icon

        Current Resident 410867

        Verified Resident 2015 - 2017

        4.8

        10/25/2017

        On site management is always helpful and courteous. I have renewed my lease twice to stay in this location. Very convenient to shopping,and the park I like to walk in. Even with the current upgrades going on, the area is kept neat and clean.

          Review Author Icon

          Current Resident 407804

          Verified Resident 2017

          1.2

          10/16/2017

          So far I am not pleased with this complex at all. Bugs and mice are the extent of an infestation. My apartment was "remodeled" but many things were left unfinished. Would love to get out of this lease.

            Property Manager Response

            10/25/2017

            We are so very sorry you have not had a good experience. We strive for excellence in customer service. We would love an opportunity to address the issues stated above and ensure that your experience moving forward is a great one. Please feel free to contact me directly at hmidtownmgr@hrpliving.com - Pat.
            Review Author Icon

            Current Resident 407446

            Verified Resident 2017 - 2018

            5.0

            5/7/2018

            This community is amazing. The staff is very friendly and helpful. They made my move in one of the smoothest I've had in a while. Very concerned to make sure your living experience is nothing less than great. I would highly recommend this community to anyone.

              Review Author Icon

              Current Resident 403088

              Verified Resident 2017 - 2018

              5.0

              1/31/2018

              The staff and maintenance are great! They complete all work orders in a timely manner. I call and they are there within one day. I have enjoyed living at Hawthorne Midtown and would highly recommend it to friends and family!

                Property Manager Response

                10/3/2017

                We are delighted you decided to make Midtown your home. Please stop by the office or call if we can be of service to you or just come in and say hi! We love hearing from our residents and look forward to seeing you at our monthly resident functions. Regards, Patricia Grant Community Manager 919-847-3162
                Review Author Icon

                Current Resident 399766

                Verified Resident 2016 - 2017

                4.3

                9/25/2017

                I've been living here for a year and I renewed my lease for another year. I love my apartment and the office staff and maintenance are great. My neighbors are friendly and the area is convenient. I would definitely recommend this property especially with all the new things happening to the complex.

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                  Current Resident 397905

                  Verified Resident 2013 - 2018

                  4.3

                  1/17/2018

                  This complex is quiet most of the time. Office staff is friendly and attentive to the needs of the residents. As with any apt complex usually people are moving in and out. Wish there was more of a community feel

                    Property Manager Response

                    12/28/2017

                    We are delighted you have decided to make Hawthorne Midtown your home. Our team is dedicated to giving you the best service possible. Thank you for your suggestion of the newsletter and this is definitely an area we will look into in 2018. I look forward to hearing from you in the future. Regards, Patricia Grant Community Manager
                    Review Author Icon

                    Current Resident 397767

                    Verified Resident 2017

                    4.7

                    10/16/2017

                    Nice sized apartment nestled in the woods. Quiet and friendly environment. Staff are always aavailable to answer any questions and address problems. Conveniently located, very accessible to shopping and highways.

                      Review Author Icon

                      Current Resident 17552

                      Resident 2017

                      1.0

                      10/10/2017

                      So they just put new rocks around as landscaping. Big rocks, grapefruit size. Now the rocks are being thrown at windows and cars. Got an email from management saying stop that, oh and if your car gets damaged we aren't responsible for it. Real nice. Also, the bugs in this apartment are insane. The roaches, centipedes and spiders. Never seen anything like this place. Absolutely will not ever recommend this place to my worst enemy.

                      Property Manager Response

                      12/5/2017

                      Thank you for taking the time to review us. We appreciate your feedback and are very sorry you have not had a good experience. We strive for excellence in customer service. We would love an opportunity to address any issues you might have and ensure that your experience moving forward is a great one. Please feel free to contact the office manager directly.
                      Review Author Icon

                      Current Resident 394416

                      Verified Resident 2016 - 2018

                      4.5

                      5/30/2018

                      My experience here has been great thus far. If rates stay at a reasonable amount, I will continue to live here! The upgrades appear to be a wonderful addition to the community as well as the new staff!

                        Property Manager Response

                        9/18/2017

                        We apologize for the issues you are having with your home and would like the opportunity to make things better for you. However, first we need to know what building you are in and your apartment number before we can address these issues. Just give us a chance to correct this for you. Please stop by the office or call us at 919-847-3162. I look forward to hearing from you. Patricia Grant Community Manager
                        Review Author Icon

                        Current Resident 393570

                        Verified Resident 2017

                        4.5

                        9/8/2017

                        We absolutely love the community we've moved into. Very quiet and a spectacular floor plan. The only bit of a downside is the parking situation, it's a tad inconvenient to only have one parking space per apartment.

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                          Current Resident 393563

                          Verified Resident 2009 - 2018

                          4.8

                          3/12/2018

                          I actually feel safe.The cathedral ceilings are wonderful and upstairs and downstairs are nice.No one on top or under you.I have a2 bedroom, 2 bathroom and I love it or I would have moved years ago.Thank u for some of the upgrades.

                            Review Author Icon

                            Current Resident 392238

                            Verified Resident 2010 - 2017

                            4.8

                            11/15/2017

                            Absolutely enjoy the neighborhood and the attention to detail and interface between community and resident The attention to detail and the timely response to special needs and circumstances are a very distinctive plus

                              Property Manager Response

                              11/20/2017

                              Thank you for your kind words as we at Hawthorne Midtown move forwards with improving the community. We are delighted that you are making your home with us and know we are here if and when you need us. Regards, Patricia Grant Community Manager
                              Review Author Icon

                              Current Resident 173365

                              Verified Resident 2017

                              4.8

                              8/30/2017

                              Staff is great, they hold functions with tenants. hours of operation are great. if you have a packaged you will received a email and text stating it has arrived. Pets are welcome and they are updating the complex with more amenities.

                                Review Author Icon

                                Current Resident 384370

                                Verified Resident 2017

                                5.0

                                8/16/2017

                                Location is great, apartments have lots of room. Friendly staff. Brand new appliances. Great outdoor space with a patio and deck. Nice pool area. Constantly upgrading appearance. Sends emails out regularly to update you on everything that going on around the apartment complex.

                                  Review Author Icon

                                  Current Resident 383017

                                  Verified Resident 2014 - 2017

                                  3.0

                                  8/13/2017

                                  Love the location, however a lot of emphasis on upgrading exterior but interior very dated with very bad bug problem throughout the entire community, unfortunately and sadly it's not been a priority with management to be more proactive and consistent with pest control. Largely American and German cockroaches, and other little bugs are making their way in as well since clearing out the trees. This community has a lot of potential but doesn't feel like home any longer..

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 374469

                                    Verified Resident 2001 - 2017

                                    4.3

                                    7/24/2017

                                    Great location good schools quiet neighborhood nice management peaceful . Management always can ducks great community activities pizza night taco night pool parties Halloween parties. Very friendly management very very professional. Management office and swimming pool always neat and tidy.

                                      Review Author Icon

                                      Current Resident 373299

                                      Verified Resident 2017

                                      2.8

                                      7/21/2017

                                      Been here less than a month and nothing good so far. There are multiple cockroaches in the kitchen every morning. The air conditioning hasn't worked at all - it's 1033pm and 87 degrees in my apartment. Kitchen cabinets stuck. Back door blinds broke again. This is getting ridiculous.

                                        Review Author Icon

                                        Current Resident 688005

                                        Resident 2016 - 2017

                                        2.5

                                        8/17/2017

                                        Roaches roaches roaches! Im literally sick of fighting roaches! The odd part is that we've been in the same apartment for almost 2 years and this was never an issue! We haven't changed anything about our living, infact we cook a lot less now because they have completely taken over our kitchen! We keep a clean home and have tightened up even more to keep it spotless and more roaches continue to come! Im out the roaches win!

                                          Property Manager Response

                                          8/17/2017

                                          We apologize for the issue you are having with pests and we want to take care of this for you. Please call the office at 919-847-3162 so we can start the process. Thank you, Patricia Grant Community Manager
                                          Review Author Icon

                                          Current Resident 361894

                                          Verified Resident 2016 - 2017

                                          5.0

                                          6/26/2017

                                          So far it's been very pleasant. The staff is very nice and the hours are very open. The grounds are clean and the residents friendly. When I have an issue with maintenance, they are pretty fast. My experience for the last 3 years has been a good one.

                                            Review Author Icon

                                            Current Resident 361382

                                            Verified Resident 2017

                                            3.8

                                            6/24/2017

                                            Staff is very nice the apartements are gorgeous. The neighbors are nosey though and can be a bit rude. When i first got here there was a note on my car saying that unmarked parking was for guests like as though i was lower than them, and they have to realizing i was literally moving in that day and didnt know the parking situiation here. But other than that the apartement is great, and we love it here!

                                              Updated Review

                                              Review Author Icon

                                              Current Resident 777068

                                              Resident 2015 - 2017

                                              4.3

                                              6/20/2017

                                              This complex is awesome! I've been a resident for over two years and have had a great experience thus far! The complex is under new management now so they are working through some kinks but with finesse. There is finally additional parking as the tennis court has been removed but it wasn't really used much anyway. I love the renovations! Older property but the renovations are making the buildings look like shiny new pennies. The property is small in comparison to many others in Raleigh so most of the residents are familiar with each other's faces. The layout is very unique and the apartments are very spacious! The office staff is pleasant, especially Laurie. She is very helpful and works hard to make sure the residents are satisfied! Located on a cul-de-sac so not a high traffic site. I would recommend to prospective residents looking for a peaceful and quiet place to live!

                                                Review Author Icon

                                                Current Resident 354391

                                                Verified Resident 2017

                                                3.7

                                                6/7/2017

                                                The office staff was great. Very helpful. The transition was definitely made smoother because of that. The layout of the apartment is spacious and has great natural lighting. The neighborhood is relatively quiet. Could be a little cleaner. The two times I've needed the maintenance workers they were very prompt but unfortunately were not very pleasant.

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  Windsor

                                                  1 Bed, 1 Bath | 800 sq. ft.

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  Savoy

                                                  2 Beds, 1.5 Baths | 1,045 sq. ft.

                                                  See Floor Plan Details

                                                  Lenox

                                                  2 Beds, 1 Bath | 1,035 sq. ft.

                                                  See Floor Plan Details

                                                  Mansell

                                                  2 Beds, 2 Baths | 1,250 sq. ft.

                                                  See Floor Plan Details

                                                  3 Bedrooms

                                                  Ashford

                                                  3 Beds, 2 Baths | 1,335 sq. ft.

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  D
                                                  D

                                                  Renter Ratings

                                                  C

                                                  Review Ratings (from 1 reviews)

                                                  Noise

                                                  3.0

                                                  Grounds

                                                  4.0

                                                  Safety

                                                  3.0

                                                  Office Staff

                                                  1.0

                                                  Maintenance

                                                  2.0

                                                  Neighborhood

                                                  3.0

                                                  Survey Scores N/A

                                                  Review Count

                                                  D+

                                                  Number of reviews in the past 365 days

                                                  1

                                                  Manager’s Review Engagement

                                                  F

                                                  Percentage of reviews responded to

                                                  0.00%

                                                  Manager’s Review Reply Time

                                                  F

                                                  Average time to respond to reviews

                                                  N/A

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Facilities
                                                  • Laundry On-Site
                                                  • Washer/Dryer Connections
                                                  Parking
                                                  • Parking
                                                  Other
                                                  • 24-Hour Cyber Cafe and Resident Lounge
                                                  • 24-Hour Management Availability
                                                  • Balcony/Deck
                                                  • Built-in Bookcases
                                                  • Carpet
                                                  • Cat Friendly
                                                  • Coat Closets Available
                                                  • Coffee Bar serving Starbucks
                                                  • Community Center
                                                  • Convenient to Public Transportation
                                                  • Dog Park
                                                  • Double Closets Available
                                                  • Fitness Center
                                                  • Foyer
                                                  • Furnished Available
                                                  • Furnished Corporate Suites Available
                                                  • Hardwood Floors
                                                  • Large Dog Friendly
                                                  • Monthly Resident Events
                                                  • Natural Open Areas and Lush Landscaping
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Package Receiving Service
                                                  • Pets Allowed
                                                  • Plank Flooring on Main Level
                                                  • Pool
                                                  • Premium Kitchen Cabinetry
                                                  • Refreshed Exterior
                                                  • Renovated Apartments
                                                  • Stainless Steel Appliances
                                                  • Tennis Court
                                                  • Urban Loft Townhomes
                                                  • Utility Room with Extra Storage
                                                  • Valet Trash Service
                                                  • Vaulted Ceilings
                                                  • Walk In Closets
                                                  • Walk In Showers
                                                  • Wi-Fi Access at Pool and Clubhouse
                                                  • Wood burning Fireplace
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                                                  Leasing

                                                  At Hawthorne Midtown you'll experience life at the heart of North Raleigh's most authentic neighborhoods - North Hills, Falls of Neuse, and Six Forks. From the most delectable foodie havens and organic markets to neighborhood gatherings, and unique experiences, Hawthorne Midtown is perfectly placed in the center of all that North Raleigh has to offer.Hawthorne Midtown features 1, 2, and 3 bedroom urban lofts with a brilliant take on timeless and modern charm. With clean and uninterrupted floor plans, this open concept is a nod to an eclectic and mid-century modern style. Each loft has been thoughtfully redesigned with luxury vinyl flooring, natural wood exterior accents, and stainless silver appliances. By Spring 2018, Midtown's modern living expands with a fully enhanced clubhouse, 24 -hour fitness hub, cyber cafe. Grind, brew and enjoy a cup of fresh Starbucks coffee while relaxing in a sleek, creative environment steps away from your loft home.
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Lofts at North Hills Rated?
                                                  Based on 189 number of votes by renters, Lofts at North Hills is currently rated 3.7 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Lofts at North Hills?
                                                  Lofts at North Hills is rated 4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Maintenance: Lofts at North Hills is rated 2 out of 5 stars for maintenance by renters, which is considered poor. This means that some residents have expressed frustration with the speed, responsiveness and/or effectiveness of addressing maintenance-related issues, which may negatively impact their living experience.
                                                  What are noise levels like at Lofts at North Hills?
                                                  Lofts at North Hills is rated 3 out of 5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                  How safe is Lofts at North Hills?
                                                  Lofts at North Hills is rated 3 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                  How satisfied are residents with the neighborhood?
                                                  Lofts at North Hills is rated 3 out of 5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                  How satisfied are residents with the staff at Lofts at North Hills?
                                                  Staff: Lofts at North Hills is rated 1 out of 5 stars for staff by renters, which is considered poor. This means that some residents have expressed concerns with the friendliness, responsiveness, and/or helpfulness of the on-site team during their interactions with the community.
                                                  What is the pet policy at Lofts at North Hills?
                                                  No pet policy available
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 1.5 Baths
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  Check Availability

                                                  Lofts at North Hills

                                                  April 2026

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                                                  Lofts at North Hills is a 800 - 1,335 sq. ft. apartment in Raleigh in zip code 27609. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Willow Spring, Cary, Garner, Apex, Rolesville, Morrisville, Wendell, Holly Springs, Clayton, Fuquay Varina, Durham, Youngsville, and Zebulon.