Lofts at North Hills
D
D
Award Winner
214 Loft Lane, Raleigh, NC 27609

3.7

(189 Reviews)

Reviews

3.7 rating

189 total reviews

(

69 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 664355

Resident 2003 - 2004

2.3

12/21/2004

very high electric bills and a lot of roaches

The apartments are not well insulated, and very hard to heat in the winter. If you get the downstairs comfortable, the upstairs will be too hot. If the upstairs is comfortable, the downstairs is freezing. I put plastic over my windows, but that didn't help much. My electric bill has never been less than $200 in the winter months, so be prepared.<br><br>Roaches are a killer here. I see them in my apartment EVERY DAY, despite extermination attempts.

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    Current Resident 694859

    Resident 2002 - 2004

    2.5

    12/16/2004

    Unsatisfactory

    Ive been here for almost two years. When we first moved in we loved the open floorplan and vaulted ceilings and the manager was the nicest guy in the world. <br>A month later he left.<br>His replacement left two months later.<br>I'd say in the last two years we've had at least 7 or 8 staff changes. Some have been rude, some have been great, but it never mattered because no one ever stayed too long.<br>When summer rolled around we were also shocked at our electric bills...upwards of 150 in the summer AND in the winter, basically whenever you have to actually use the HVAC. And they kind of just say, "Deal with it these buildings are old." So prepare for that.<br>Our dishwasher has overflowed a few times and has never really worked anyway, usually stuff comes out dirtier than when it went in.<br>Parking is a disaster, there is only one spot assigned per apartment and often people just park in your spot anyway because management does nothing about it. So if you ever expect a visitor or theres more than one person living in your apartment, prepare to do some walking...alone...at night.<br>I think the walls are made of rice paper because I can hear my neighbor brushing her teeth. <br>We haven't had much of a bug problem, but I do know that alot of our neighbors have and I definitely have seen some monsters wandering around outside in the hall.<br>This is the ------ ultimate though, one night at about 3am I was woken up by a strange clicking sound in my room, after wandering around a minute I went into my bathroom and discovered water dripping from my ceiling. This drip quickly increased to a fairly steady stream and flooded my bathroom. Most of my toiletries and my bathrugs were ruined. Turns out that the water heater directly above had sprung a leak and flooded everywhere and was slowly sinking through my bathroom ceiling. I wonder if I wasn't such a light sleeper if the thing would have just crashed right on through.<br>I called emergency maintenance and he was there within an hour, which was still not soon enough, and they ended up fixing it..sort of...they kind of just plastered over the spot in the ceiling, which still bulges ominously.<br>The maintenance guys are definitely nice, and they are the only ones who have stuck around, but they really aren't worth all the other stuff we've had to deal with.<br>When my lease is up, Im out.<br>

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      Current Resident 749419

      Resident 2002 - 2004

      2.5

      12/8/2004

      Don't do it!

      I have lived in these apartments for almost 2 years and the only reason I have stayed that long is because it is so convenient to my job, but even that will not keep me here when my lease expires next time. Let’s see, here we go……<br><br>The management changed earlier this year, but this group is just as bad as the last. The new manager, Michelle, is both rude and unhelpful. Don’t be fooled into thinking she is nice – she just wants you to sign that lease. <br><br>Can you say roaches? They are very bad here. My apartment was exterminated less than 3 weeks ago and just this morning I opened up my pantry door to find a monster of a cockroach crawling across some spices.<br><br>Your rent will go up every time your lease expires. My rent has gone up 3 times in the last 1 ½ years. When I complained about the rent going up twice in six months, I was told by the manager that I opened myself up for it by signing a six months lease instead of a whole year. Hello! That’s like saying “if you give us the chance to screw you, we will”. Expect a $10-$20 increase each time. Oh, and there’s a $400.00 pet deposit.<br><br>Also, they will begin charging for water/ sewer/ trash removal starting in January. Be sure to add on this expense when considering costs. A handout was recently left on resident’s doors saying something like “Now you will have control over your water usage and how much it costs”. OK, do I have the word s-t-u-p-i-d written across my forehead? Residents had control over their usage before and the cost was $0.00!!! <br><br>Crime –there have been several car break ins that I am aware of. I had one neighbor who got into a fight with his girlfriend and was out in the parking lot shouting and waving a gun around. Another night about 3 months ago, I came home and the police had someone in the parking lot questioning them. The recent shooting at the Southpoint Mall – yep, the murderer lived here.<br><br>The only good thing I can say about these apartments is the maintenance staff is usually prompt with repairs. Other than that, it pretty much sucks! Three words of advice – Don’t do it!<br>

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        Current Resident 541500

        Resident 2003 - 2004

        1.8

        8/28/2004

        Don't jump!

        The individual who wrote the below review seems to be management in sheeps clothing. I COULD be wrong. <br><br>I lived at this complex for one year. <br><br>Some of the problems I had:<br> Insects. Between the spiders and roaches I was in continual cleaning mode. I thought it was me until neighbors informed me I wasn't insane.<br><br> Flooding: The apartmens with lower elevation throughout the complex have not (never?) been sealed against water. Water damage is the norm in lower elevation units. Renovation to solve this problem in MANY units? You DO have a sense of humor! <br><br> Residents: One neighbor had a psychotic ex-girlfriend (he told me "she's a psychotic ex-girlfriend) who left "love letters" on his truck's front window ... in lipstick. The notes weren't too nice either. <br><br> There was also the man who walked out of his apartment after a nasty argument with somone. The man came out of his unit brandishing a gun while having a small child holding his hand while walking through the complex. He wasn't in the best of mooods it seemed so I left the sunshine on my balcony for the lower depths of the unit (aka "the meat locker").<br><br> The stripper in the window. I don't know. I don't want to know and at this point it's not even important... just really funny.<br><br> Staff: Cindy's quite rude. So is her counter part. The current manager Kevin, seems to be accomodating. The previously mentined staff members in the front office could be a lot less acrid toward residents. <br><br>About the lower floor in the 2 & 3 floor units: They are NOT "cooler." The lower level is FREEZING in the winter no matter how high the heatis cranked. The insullation at this apartment complex blows. Be prepared for $175 - $250 electricity bills. <br><br>Granted the maintainence is quick but it still doesn't make up for the other problems with this complex.<br><br>I do not reccommend this place unless you are a student looking for cheap, large digs, in north Raleigh. <br><br><br>Oh and to their credit,they did give back a bit of my deposit.<br><br>----------------------------------------<br place to live<br>>>>From: 207unit59<br>>>>Date posted: 2/19/2004<br>>>>Years at this apartment: 2002-2004<br>>>>I've lived at The Loft for almost two years and have had a great experience with the management and living conditions. The lower level is cooler, but not any different than any two level structure. The rooms are spacious and The Loft is one of few apartment complexes where there are lots of trees!! If you call for any kind of maintenance issue, the response time is minimal and they are always happy to help you. <<<<br>

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          Current Resident 119216

          Resident 2003 - 2004

          1.0

          6/29/2004

          Very discriminating

          I'm a very positive person who likes to see the glass half full. After meeting the staff at the lofts, Ive come to the conclusion that they really just dont care about there tenants. I spent so much money getting in and out of there, it left me broke. The aprtment have bugs and they dont exterminate and water flows into the bottom floor when it rains---there is alot of water damage--which leads to mold.One day I came home to find my door left open when I called, ----- told me that maintenance had fixed my dishwasher and must have left it open--he then told me that I was over reacting at the security issue. If I could just help one person to not make a mistake by signing a lease than my experience was worth it

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            207unit59

            Resident 2002 - 2004

            4.2

            2/19/2004

            Great place to live

            I´ve lived at The Loft for almost two years and have had a great experience with the management and living conditions. The lower level is cooler, but not any different than any two level structure. The rooms are spacious and The Loft is one of few apartment complexes where there are lots of trees!! If you call for any kind of maintenance issue, the response time is minimal and they are always happy to help you.

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              Current Resident 315473

              Resident 2003

              1.8

              10/22/2003

              Horrible management and terrible maintenance!

              I moved to the loft in July of 2003 when it was extremely hot. I noticed that the bottom floor was always cool, but the top floor was so hot that you couldn´t cook in the apartment. I notified management on 5 different occasions, but each time they just came out and put duct tape on the air conditioning unit that appears to be SEVERAL years old. In addition, I felt like I lived outside with the terrible experiences I had with insects, mainly cricket spiders. In addition, the bottom floor always flooded. This is the worst apartment I´ve ever lived in.

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                Current Resident 450075

                Resident 2002 - 2003

                2.5

                10/2/2003

                Flooding Problems

                I lived in this apt complex from May of 2002-February of 2003. We moved because the bedroom on the bottom floor flooded FIVE TIMES. They never replaced the carpet, they only dried it out. Mold began to grow underneath the carpet and we stayed sick with colds all the time. We really only thought it was the time of year, but since we´ve moved from there, we haven´t had any problems. The only good thing about the apartment complex was the fact that they let us out of our lease early and gave us our deposit back. However, I believe the only reason they did that is because I threatened to get the health department involved.

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                  Current Resident 894828

                  Resident 2001 - 2002

                  3.8

                  2/28/2002

                  Lots of room and great service!

                  I live at the Loft currently and I love it. The apartments are unique, like townhomes, really, with lots of space. And the maintenance staff is quick to fix any problems that pop up. Plus, the people in the office always wear a smile and genuinely seem to care about our concerns. I highly recommend this community!

                    Floor Plans & Pricing

                    1 Bedroom

                    Windsor

                    1 Bed, 1 Bath | 800 sq. ft.

                    See Floor Plan Details

                    2 Bedrooms

                    Savoy

                    2 Beds, 1.5 Baths | 1,045 sq. ft.

                    See Floor Plan Details

                    Lenox

                    2 Beds, 1 Bath | 1,035 sq. ft.

                    See Floor Plan Details

                    Mansell

                    2 Beds, 2 Baths | 1,250 sq. ft.

                    See Floor Plan Details

                    3 Bedrooms

                    Ashford

                    3 Beds, 2 Baths | 1,335 sq. ft.

                    See Floor Plan Details

                    Disclaimer: Special, prices and availabilities subject to change.

                    epIQ Ratings

                    What is epIQ?

                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                    epIQ Report Card

                    In partnership with SatisFacts™

                    Community epIQ Grade

                    D
                    D

                    Renter Ratings

                    C

                    Review Ratings (from 1 reviews)

                    Noise

                    3.0

                    Grounds

                    4.0

                    Safety

                    3.0

                    Office Staff

                    1.0

                    Maintenance

                    2.0

                    Neighborhood

                    3.0

                    Survey Scores N/A

                    Review Count

                    D+

                    Number of reviews in the past 365 days

                    1

                    Manager’s Review Engagement

                    F

                    Percentage of reviews responded to

                    0.00%

                    Manager’s Review Reply Time

                    F

                    Average time to respond to reviews

                    N/A

                    Features & Amenities

                    Laundry
                    • Laundry Facilities
                    • Laundry On-Site
                    • Washer/Dryer Connections
                    Parking
                    • Parking
                    Other
                    • 24-Hour Cyber Cafe and Resident Lounge
                    • 24-Hour Management Availability
                    • Balcony/Deck
                    • Built-in Bookcases
                    • Carpet
                    • Cat Friendly
                    • Coat Closets Available
                    • Coffee Bar serving Starbucks
                    • Community Center
                    • Convenient to Public Transportation
                    • Dog Park
                    • Double Closets Available
                    • Fitness Center
                    • Foyer
                    • Furnished Available
                    • Furnished Corporate Suites Available
                    • Hardwood Floors
                    • Large Dog Friendly
                    • Monthly Resident Events
                    • Natural Open Areas and Lush Landscaping
                    • On-Site Maintenance
                    • On-Site Management
                    • Package Receiving Service
                    • Pets Allowed
                    • Plank Flooring on Main Level
                    • Pool
                    • Premium Kitchen Cabinetry
                    • Refreshed Exterior
                    • Renovated Apartments
                    • Stainless Steel Appliances
                    • Tennis Court
                    • Urban Loft Townhomes
                    • Utility Room with Extra Storage
                    • Valet Trash Service
                    • Vaulted Ceilings
                    • Walk In Closets
                    • Walk In Showers
                    • Wi-Fi Access at Pool and Clubhouse
                    • Wood burning Fireplace
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                    Leasing

                    At Hawthorne Midtown you'll experience life at the heart of North Raleigh's most authentic neighborhoods - North Hills, Falls of Neuse, and Six Forks. From the most delectable foodie havens and organic markets to neighborhood gatherings, and unique experiences, Hawthorne Midtown is perfectly placed in the center of all that North Raleigh has to offer.Hawthorne Midtown features 1, 2, and 3 bedroom urban lofts with a brilliant take on timeless and modern charm. With clean and uninterrupted floor plans, this open concept is a nod to an eclectic and mid-century modern style. Each loft has been thoughtfully redesigned with luxury vinyl flooring, natural wood exterior accents, and stainless silver appliances. By Spring 2018, Midtown's modern living expands with a fully enhanced clubhouse, 24 -hour fitness hub, cyber cafe. Grind, brew and enjoy a cup of fresh Starbucks coffee while relaxing in a sleek, creative environment steps away from your loft home.
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                    Questions & Answers (0)

                    Frequently Asked

                    How is Lofts at North Hills Rated?
                    Based on 189 number of votes by renters, Lofts at North Hills is currently rated 3.7 out of 5 stars.
                    How satisfied are residents with the upkeep and overall appearance of the grounds at Lofts at North Hills?
                    Lofts at North Hills is rated 4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                    How effective was the maintenance team when resolving your problem?
                    Maintenance: Lofts at North Hills is rated 2 out of 5 stars for maintenance by renters, which is considered poor. This means that some residents have expressed frustration with the speed, responsiveness and/or effectiveness of addressing maintenance-related issues, which may negatively impact their living experience.
                    What are noise levels like at Lofts at North Hills?
                    Lofts at North Hills is rated 3 out of 5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                    How safe is Lofts at North Hills?
                    Lofts at North Hills is rated 3 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                    How satisfied are residents with the neighborhood?
                    Lofts at North Hills is rated 3 out of 5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                    How satisfied are residents with the staff at Lofts at North Hills?
                    Staff: Lofts at North Hills is rated 1 out of 5 stars for staff by renters, which is considered poor. This means that some residents have expressed concerns with the friendliness, responsiveness, and/or helpfulness of the on-site team during their interactions with the community.
                    What is the pet policy at Lofts at North Hills?
                    No pet policy available
                    What types of floor plans are available?
                    1 Bed, 1 Bath
                    2 Beds, 1 Bath
                    2 Beds, 1.5 Baths
                    2 Beds, 2 Baths
                    3 Beds, 2 Baths

                    Check Availability

                    Lofts at North Hills

                    April 2026

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                    Lofts at North Hills is a 800 - 1,335 sq. ft. apartment in Raleigh in zip code 27609. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Willow Spring, Cary, Garner, Apex, Rolesville, Morrisville, Wendell, Holly Springs, Clayton, Fuquay Varina, Durham, Youngsville, and Zebulon.