4.1
4.1 rating
264 total reviews
(
204 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1255384
Verified Resident • 2024
4.7
6/7/2024
Rent is well priced. Staff is helpful. Any issues we have had were resolved in a timely manner. In our experience dealing with maintenance staff, they have been helpful, knowledgeable, and fixed our issues the first time. Wonderful community
6/7/2024
Updated Review
Current Resident 1250886
Verified Resident • 2023 - 2024
1.8
5/27/2024
Not enough maintenance people to handle the number of units on the property but the guys they do have are great. Office staff rarely answers the phone so I have to go to the front office to make contact
5/28/2024
Current Resident 1253146
Verified Resident • 2024
3.7
5/24/2024
Haven't been thrilled with the instructions given, or the consideration it takes to move while working a full time job. Tried to move over the weekend, bad info delayed the process, ended up having to take PTO to move in the rain. A week went by before my mail keys were sorted out. Not impressed with community management this far. Hope it improves.
5/27/2024
Current Resident 1245144
Verified Resident • 2024
4.0
4/17/2024
Great community, kind and welcoming. The process was very quick and they rewarded me for a referral which was nice. They have taken care of all my needs the first time and the staff has been flexible with my needs
4/18/2024
Current Resident 1228988
Verified Resident • 2023 - 2024
3.8
3/20/2024
The community is nice and safe. I would recommend the community with my friends and colleagues. The gate is always damage and needs to be fix. Dog feces are all over the grads in the backyard. The trash is sometimes full
3/21/2024
Updated Review
Current Resident 992393
Verified Resident • 2021 - 2024
3.8
1/19/2024
Things are as fine as can be expected. Ive not experienced many issues. The staff have always been helpful. A few things could be improved but overall im satisfied with living here. Recommend staff have time to recover if they are sick.
1/22/2024
Updated Review
Current Resident 984990
Verified Resident • 2021 - 2023
5.0
12/28/2023
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12/30/2023
Current Resident 1205487
Verified Resident • 2023
3.8
12/6/2023
I enjoyed my time with Makayla Reynolds. She was kind, honest, and just made me feel at home before I knew it would be my home. The location I love as it is away from everything and kind of silent as the dogs bark. I wish that did community events to meet who is close to you. Yet I know it's in the works. I know none of the other team member so I can't speak on them but ole well. I just got here so talk to me in a few months and see how I feel when it gets real and I am oner the new move in feel.
12/6/2023
Updated Review
Current Resident 1032032
Verified Resident • 2023
2.0
11/6/2023
not the best not the worst. Everything you have read (or should read) about the community is correct. Do not look at the model they have because it is pristine ask to see an actual unit before you make a decision.
11/7/2023
Current Resident 1196446
Verified Resident • 2023
4.2
11/5/2023
This apartment complex is very accommodating to service members and civilians alike and has great amenity. Family friendly as well as your regular solo tenant. I would highly recommend this complex for anyone looking for a second or third step up in apartments or a temporary replacement to buying a house.
11/6/2023
Current Resident 1177524
Verified Resident • 2023
5.0
9/6/2023
Love the area and the security of the complex. The staff is very nice. Good parking and great sized area for entertainment. Easy access to stores, gyms, Fort Liberty, and others. Very nice and convenient spot.
9/7/2023
Current Resident 1175367
Verified Resident • 2023
4.3
8/30/2023
Great apartment, great community. Lots of areas for pets and overall great experience so far. Only issue is people don't clean up after their pets. Exit gate is broken sometimes but no security concerns exist.
8/31/2023
Current Resident 1170246
Verified Resident • 2023
1.7
8/14/2023
So far it has been problematic I have had a spider problem since moving in then my toilets are clogged and nothing they do unclogs them they are not useable and at this point the spiders that were once babies are now adults
8/15/2023
Current Resident 1169184
Verified Resident • 2023
5.0
8/11/2023
Clean and spacious apartment. Price is fair and the staff was more than helpful throughout the whole move in process. There were discounts offered to me for moving in and I will definitely recommend this complex
8/12/2023
Updated Review
Current Resident 995552
Verified Resident • 2021 - 2023
3.7
8/7/2023
Noticeable progression uplift, weekly/ Monthly updates and information released, more area beautifications has been increased all throughout the Gated Community. Good competent Front desk representatives able to get results
8/7/2023
Updated Review
Current Resident 1158230
Verified Resident • 2023
4.8
7/21/2023
I have only been here for 3 weeks, but I am satisfied with my experience so far. I love that it is a fairly quiet community and people tend to mind their business. I think I will be comfortable here.
7/24/2023
Current Resident 278638
Resident • 2020 - 2023
1.0
7/15/2023
Run in the other direction
I’ve lived here for three years. I’ve lost count of how many times the property manager has changed. They’ve allowed gangs to exist in the community and the gates never work. They look for ways to charge you extra and if you place a maintenance request, they’ll ignore it. Plumbing here is awful and so is the carpet.
7/17/2023
Current Resident 1141790
Verified Resident • 2023
3.5
5/17/2023
Its clean and nice. My only issue so far is the the trash becomes cluttered and a mess. The trash also doesn't work for it is a compactor as well. So people just pile up trash because there is no where else to put them.
5/18/2023
Current Resident 1136298
Verified Resident • 2022 - 2023
2.5
5/1/2023
The experience was not as good as I thought it would be. Some matters were left unattended, and amenities were not available, such as my fireplace. There were a lot of change overs with staff in the office. I gave up on calling the office because the calls usually go on without an answer. Hopefully the emergency number has been updated so that I can actually reach someone in our community versus calling the office after hours.
5/1/2023
Current Resident 1124239
Verified Resident • 2023
4.2
3/22/2023
Stonegate is a nice community. I fell in love with our apartment the first time we viewed it. Some items needed attending too but nothing major. It's quiet. Tenants need to be better about dog poop to
3/22/2023
Updated Review
Current Resident 1003095
Verified Resident • 2021 - 2023
4.7
3/7/2023
I enjoy living here. It is a short commute to work. The staff is super professional and kind. The maintenance staff is good about completing work orders in a timely fashion and the apartment complex is huge on building community with various events (I.e. pool party etc). I'd love to reserve the club house for future events.
3/10/2023
Current Resident 1118754
Verified Resident • 2020 - 2023
2.3
3/6/2023
Not a "luxury" apartment at all. Gate has been broken since September of 2022 and it's March of 2023 and still not fixed. The trash ppl are lazy and will leave trash on the 3rd floor for days at a time. The staff is rude and in reachable. They don't answer the phone so you're forced to miss work and go inside to speak to them and then they're rude when you do. The hot water doesn't get hot enough and doesn't last long at all. However, the inside of the apartments are beautiful besides the old and ugly carpet. And the maintenance staff are always friendly and on Time.
3/8/2023
Updated Review
Current Resident 1112511
Verified Resident • 2023
4.2
2/15/2023
I love my apartment and the surrounding area. Appliances are fairly new. The only drawback is the fireplace does not work. I am told you can't get parts to fix it anymore. One selling point for me was the fitness room and the pool area. The area is fairly quiet, but still close to shopping, restaurants, and schools.
2/16/2023
Prospective Resident 1107542
Verified Prospect • Visited 2023
4.7
1/31/2023
Upon arriving at Stonegate until I left I had an amazing tour. It completed my list of everything I wanted especially the Location. There are close stores around where you can bust. Close to Fort Bragg. Wonderful place to live
2/7/2023
Current Resident 1103904
Verified Resident • 2022 - 2023
5.0
1/18/2023
Its a very quiet yet very active community, you can tell that if you wanted or have a family with children this is where you would to be. If you are military you aren't too far from post 10-15 min regardless of traffic.
1/19/2023
The Slate
1 Bed, 1 Bath | 786 sq. ft.
See Floor Plan Details
The Coral
1 Bed, 1 Bath | 914 sq. ft.
$1,473 - $4,505
See Floor Plan Details
The Ledge Stone
2 Beds, 2 Baths | 1,116 sq. ft.
$1,546 - $3,888
See Floor Plan Details
The Quartz
2 Beds, 2 Baths | 1,241 sq. ft.
$1,551 - $3,950
See Floor Plan Details
The Marble
3 Beds, 2 Baths | 1,349 sq. ft.
$1,536 - $4,023
See Floor Plan Details
The Granite
3 Beds, 2 Baths | 1,515 sq. ft.
$1,551 - $4,162
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 36 reviews)
Noise
4.3
Grounds
4.1
Safety
3.4
Office Staff
4.4
Maintenance
4.5
Neighborhood
4.5
Survey Scores (from 141 surveys)
Post-Tour Survey
4.5
Move-In Survey
4.5
Maintenance & Support Survey
4.6
Lease Renewal Survey
4.1
Review Count
Number of reviews in the past 365 days
36
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
1.97 days
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Stone Gate is a 786 - 1,515 sq. ft. apartment in Spring Lake in zip code 28390. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,473 - $4,505. Nearby cities include Fayetteville, Franklinton, Hope Mills, Polkton, Pembroke, Lillington, Erwin, Dunn, Sanford, Coats, Southern Pines, Aberdeen, and Carthage.