Village On The Lake

Resident 1285937

Verified Resident • 2024

It's great place to live highly recommend it Misty is amazing I love and u can't beat the prices there the amenities are worth it they have a great staff there and the maintenance team is on point with there work

Resident 1285721

Verified Resident • 2023 - 2024

At first, this place was great. Kind and approachable staff, always cleaned up, the gates were closed when they said they would be, and maintenance needs were met. Now, the trash is overflowing every week which I can smell in my building. The dog park is full of waste and the waste bin is constantly overflowing. There is also siding coming off the garages and falling into the dog park leaving metal exposed which is dangerous. Not only has the main gate been stuck open for months but it has now been torn down. The side exit gate is broken most of the time and working only a handful of times in the last few months. I've brought all of these issues up numerous times in person and over the phone and been assured they will be taken care of but NONE of it has been taken care of. Each time I bring something up the tell me they didn't know or that they are working on it but that answer just isn't working anymore.

Resident 1284563

Verified Resident • 2024

I needed a place to put all my stuff and my wife and my kid so I found this place and did aaaaaaaaaaallllll the paperwork so I could move in and just want to be left alone in peace so I can focus on taking care of my wife and child. Btw requiring a minimum for a section that is already required seems like a pain

Resident 1280706

Verified Resident • 2024

It was a smooth and easy process. I did have to wait to get moved in, since they had to go and clean the carpet. It was overall clean. There were a few minor things that could be touched up. But overall I would give it a 4.5/5 for an easy experience.

Resident 1280244

Verified Resident • 2024

I'm extremely frustrated and stressed about the situation with my move-in. I applied on August 2nd, but I never received a welcome letter or any communication outlining the steps I needed to take. As a result, I was blindsided by upfront moving charges, utility applications, and fees that I was never informed about. It put me under a great deal of pressure trying to figure out how to come up with the money on such short notice. As a member of the military, it's especially frustrating because now I have to wait to get reimbursed after I get paid. This entire experience has been incredibly unprofessional on the part of the staff. Even though the agent who was present tried to help, the overall lack of communication and support put me through an unnecessary amount of stress over the past two weeks. It's unacceptable and has made this entire process far more difficult than it should have been.

Resident 1279682

Verified Resident • 2024

Some staff are not welcoming, and my job request has still not been resolved, but overall, it's a nice place to live. It's peaceful and safe for the family to live with. In addition, the ambiance is cozy.

Resident 1260478

Verified Resident • 2023 - 2024

Good apartment, great community and maintenance service. The communication with the office is outstanding! We have enjoyed this past year and renew the rental for another year at Village on the Lake Apartments in Sring Lake, North Carolina.

Resident 1258575

Verified Resident • 2024

So far it has been wonderful. Timely responses to questions and concerns. Community seems quiet without a bunch of ruckus. The perfect amenities. It's well kept and honestly the best move for my family. T

Resident 1191679

Verified Resident • 2011 - 2024

I've been a resident for 14 years and have. had no problems with my apartment. The maintenance staff has always been prompt and efficient in fixing any minor things, such as replacing filters, or changing lightbulbs which require a ladder. The location is close to Ft. Bragg and as such has many military members as residents, which in my opinion is a good thing as they tend to be more courteous than others. All in all, a nice place to live.

Resident 1244597

Verified Resident • 2024

Beautiful comment and friendly staff. We are very excited to continue the growth of our family here as well as have family visit. Everything worked out amazing with getting the apartment and we are extremely blessed to live in village on the lake.

Resident 1242854

Verified Resident • 2023 - 2024

There is only one dumpster for the entire complex. The gates often don't work. There are often bugs. The carpet is old, stained, and dirty. The appliances are old and don't work well. There are a growing number of untagged/ unused cars collecting in the parking lot. There are a lot of feral cats in the complex.

Resident 1229822

Verified Resident • 2023 - 2024

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Resident 1221341

Verified Resident • 2024

I love it! nice and quiet! A lot of dogs but it's good! I recommend it to different people! I love that you have 3rd floor!! The closest are big! Exspecially the kids room! The patio is big tu put chairs

Resident 1219905

Verified Resident • 2024

Find somewhere else to live. This silly this silly thing is making me type 200 characters as a minimum old Macdonald had a farm EIE I/O, and on that farm there was a pig. His name was Jeffrey. Yeah yeah yo.

Sunnydale_H

Resident • 2023 - 2024

Absolutely the Best

I wish I had the vernacular to describe just how incredibly beautiful and amazing of an apartment complex this is. Not only is there an insanely gorgeous lake behind the apartments with a family of ducks and geese, but there is a playground, a pool, a gym, a club house, a volleyball ball court; There are multiple BBQ grills and a playground. My little one absolutely loves it here, which is a big plus. Johnna and Misty (like the rain - inside thing) are amazingly friendly and accommodating. So glad they are here! Work orders are completed extremely fast and the entire staff are just as friendly as could possibly be. Before coming here, I asked around and I could not find anyone who had anything negative to say about this place, which is highly unusual. It is a quiet, hidden gem in Spring Lake, NC. You will not regret this place.

anonymous

prospective • Visited 2024

Kudos

Resident 1202223

Verified Resident • 2023

I've always had positive experiences when looking online for housing. The o my bad thing is that every unit charges for a background check and application fee and sometimes you dont get the place. Very frustrating at times.

Resident 1202205

Verified Resident • 2023

My experience with moving into this apartment complex was a great experience. Office staff was nice & helpful. Community beautiful. Apartment was clean & very nice. I Definitely recommend this complex to anyone looking to live in a nice apartment complex.

Resident 1202105

Verified Resident • 2023

Misty Motte was a pleasure and a delight to work with. If it weren't for her assistance I would have undoubtedly taken my business some place else. Living in a time where customer service is at an all time low, it was very refreshing to have worked with someone who exhibited such professionalism.

Resident 1076845

Verified Resident • 2022 - 2023

Don't move in here. Office staff have an attitude (some). The new maintenance is great though. Ac break all of the time, overpriced rent. Office won't listen to you. Broken down cars in the parking lot. They lost my rent and told me they'll evicted me even after admitting that they had it.

Resident 1185485

Verified Resident • 2022 - 2023

I like leaving here. Neighbors are friendly. The maintenance men keep up the grounds as best they can. The rental often is very helpful. Once I put work order in, they get 2 it in a reasonable amount of time.

Resident 1178357

Verified Resident • 2023

The staff and manager were amazing with working hard to get me in by the date I needed. Every phone call (I blew there phones up) they answered and guided me through every step of the way to make sure it was an easy and stress free process for me. Very quiet and peaceful. The apartment is amazing, very spacious. Definitely recommend

Resident 1177618

Verified Resident • 2022 - 2023

The apartment is spacious, and the layout is acceptable. Staff is friendly enough and professional. Most tenants seem to be military and keep to themselves, no noisy parties or anything (but the walls are somewhat thin). My biggest complaints are that the security gates are broken open half the time (rendering them pointless), and there is often dog feces dotted everywhere. Normally, I'd blame the dog owners for this, but I've noticed that the staff has not refilled the dog bags for a while and also take a couple weeks to empty the pet trashcans around the facility causing some spill over. Gross.

Resident 1065677

Verified Resident • 2022 - 2023

While I regret choosing to live at Village on the Lake when my wife and I moved to Spring Lake, I do hope to stay here for another year or so (until we have to move again). It's simply not worth the hassle of moving again so soon. But we do not enjoy living here. While management has gotten significantly better since we first moved in, and all of the staff are incredibly friendly, the pricing of these apartments are far too high for the poor infrastructure and amenities provided. The trash is frequently not taken out or left to pile into a literal mountain by the dumpster, I have a pay a monthly fee for a garage that barely works (regarding the power and the door/opener), the A/C frequently goes out or just doesn't work well (although maintenance is quick to respond if it gets too unbearable), and the list goes on. We like having a place to live, and we don't want to leave any time soon, but we wish it wasn't here. Or at least we wish we got what we paid for considering the price of rent.

Resident 1170304

Verified Resident • 2021 - 2023

The apartment complex location is relatively clean, and the complex is relatively safe. I, however, have had several poor experiences here, the first being when i showed up. I was told my apartment would be ready on a certain date, moved across the country, and arrived to be told my apartment wouldnt be ready but i could move into a handicap unit instead. Since then i have had several issues with work orders not being completed, and overall what seems to be a disconcern for tenants. This is extremely frustrating considering my rent has been raised over 50% in 2 years. I am looking forward to moving out.