4.1
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4.1 rating
257 total reviews
(
197 Verified
)
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Summarized by generative AI from text of customer reviews
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Updated Review
Current Resident 1348495
Verified Resident • 2023 - 2025
2.3
7/28/2025
The gate has not been working for over a year, so the community is not actually gated allowing other complex's residents to come to our pool and roam our complex without living here. Otherwise it's been an okay experience.
7/29/2025
Updated Review
Current Resident 1166649
Verified Resident • 2023 - 2025
4.3
7/25/2025
Love the community very well kept. but the Security gate need some work. the havent been working for months. and I see people from outside the community walking thru the property and the also use our pool.
7/29/2025
Current Resident 1349398
Verified Resident • 2024 - 2025
3.5
7/10/2025
Won't feel safe with gates cause they don't close. Neighborhood is nasty and they have someone out here every week. Old apartment nothing is new inside. All carpet and the one bedroom has no light in the bedroom.
7/11/2025
Current Resident 1348443
Verified Resident • 2025
4.5
7/7/2025
Beautiful place, quiet overall, friendly staff- been here just one month and so far so good. Only thing I have issues with is the trash dumpster- too small for the complex and trash is often left everywhere around it.
7/8/2025
Current Resident 1346790
Verified Resident • 2024 - 2025
4.0
6/30/2025
I really like this community. Any issues I've brought up were always resolved in a decent amount of time. I love that it is pet-friendly. My ONLY complaint would be the trash area. The residents always leave their trash around the compactor instead of putting it inside.
7/1/2025
Current Resident 1343470
Verified Resident • 2024 - 2025
4.5
6/16/2025
Very nice community! Staff is friendly and easy to work with. Pool and gym area are always clean and well maintained. I have been here for a year and have enjoyed being here. Love that it is close to Ft. Bragg.
6/17/2025
Current Resident 1137945
Verified Resident • 2025
3.7
6/10/2025
Normal kitchen cooking causes fire alarm to go off unexpectedly. The sensor is in an undesirable location. The Fire Department visited twice and recommended blowing air on the ceiling sensor. Did not help. Prospective tenants should check this out before signing a lease.
6/10/2025
Updated Review
Current Resident 1338007
Verified Resident • 2025
2.8
6/6/2025
why do the motorcycles have full parking spaces. I work later and my reward is basically never getting to park next to y apartment. That harley davidson is always there taking up a full parking spot. People have their dogs poop on grass and don't clean it up.
6/9/2025
Current Resident 1338008
Verified Resident • 2025
4.5
5/26/2025
Great place to live, very nice property manager and wonderful staff. The was able to get me moved in within days of application.I was given a tour that allowed me to make a quick decision I would recommend to anyone to live at the Village on the Lake
5/29/2025
Current Resident 1337230
Verified Resident • 2025
4.2
5/21/2025
I have been here less than a month, but I love the community, and all of the staff have been helpful and friendly. I wish there was at least one assigned parking per unit because it is hard to find a parking space certain times of the day and week. Love my new apartment. It is open and spacious. The area that you take your trash needs work.
5/27/2025
Updated Review
Current Resident 1317180
Verified Resident • 2024 - 2025
3.0
4/30/2025
Overall the experience is good. The security gates need to be fixed, and maintenance work should not require so many visits. Those are my only issues. Otherwise, it's a good property. Everyone is friendly.
4/30/2025
Current Resident 1331600
Verified Resident • 2023 - 2025
3.7
4/23/2025
NA there is not much to say. I live here and thankful I have a place to stay. Forcing someone to answer this question when they don't have anything to say is asinine. I would appreciate it if they fixed the gates please and thank you
4/25/2025
Current Resident 1331572
Verified Resident • 2024 - 2025
4.8
4/23/2025
Great place for the price. Awesome community and staff. They offer tons of activities but due to my job I'm unable to attend but I'm sure there awesome. I'll definitely be renewing my least for the duration of my time at Bragg.
4/23/2025
Updated Review
Current Resident 1191679
Verified Resident • 2010 - 2025
4.8
4/14/2025
A good apartment complex to live in, especially if you work at Ft. Bragg. Grounds are maintained, and there is a walking path around the adjacent lake, plus an exercise area for dogs. Maintenance requests are always handled in a timely manner, and the staff on-site are friendly and helpful.
4/15/2025
Updated Review
Current Resident 1322619
Verified Resident • 2024 - 2025
5.0
4/2/2025
Community safe and quiet. Close to everything. Clean grounds. Professional staff. Good fast maintenance. Community safe and quiet. Close to everything. Clean grounds. Professional staff. Good fast maintenance.
4/2/2025
Updated Review
Current Resident 927527
Verified Resident • 2022 - 2025
4.0
3/29/2025
Great value for the apartment that we are staying in and we have been happy here since we moved in 3 years ago. The leasing staff is friendly and maintenance has been quick with just about all of our issues.
3/31/2025
Current Resident 1320975
Verified Resident • 2023 - 2025
4.3
3/5/2025
Positives - Staff is very kind and helpful. - Work orders are completed in a reasonable amount of time. Negatives, - trash compactor is far. - not actually gated because the gates are always broken - rent is high.
3/6/2025
Current Resident 1319213
Verified Resident • 2025
4.2
2/24/2025
The staff is great and very friendly! The community is very quiet/peaceful. The community is also pretty disrespectful and tenants leave their garbage 2 inches from the trash compactor instead of throwing it in the bin?even when it is wide open. People also do not pick up after their animals so there is poop EVERYWHERE. My only other complaint is that the community is advertised as "gated" and the gates are wide open due to maintenance issues or something, which is kind of disappointing. Other than that, I love living here!
2/26/2025
Prospective Resident 1319199
Verified Prospect • Visited 2025
5.0
2/24/2025
The Managing Team were extremely informative, helpful, and pleasant. The initial call with Freka gave a sense of wanting me as their tenant. The walk through with Amilia was warm and thorough. The community was presented as very inviting
2/26/2025
Updated Review
Current Resident 1299673
Verified Resident • 2024 - 2025
2.0
2/5/2025
My car has been broken into twice. There is no surveillance except for the front gate which is usually wide open, as well as most of the other gates. We used to have trash pick up now we have to take it to the compactor, which is usually disgusting, piled high and well out side of the fence. The maintenance staff needs to be better trained on professionalism and how to complete basic tasks in the unit. People with children should only be allowed to live in bottom units.
2/6/2025
Current Resident 1313084
Verified Resident • 2024 - 2025
4.7
1/27/2025
Quiet and safe apartment property with a small, pristine lake! Very pet friendly with a dog park and lots of sidewalks and green grass for taking the pooch out. Friendly staff and neighbors. Located next to a large Army base so probably half the residents are military. Apartments are roomy and comfortable. Maintenance personnel are quick and polite. No power issues even during heavy storms. A great choice for those not yet ready for a full house!
1/27/2025
Current Resident 1311967
Verified Resident • 2024 - 2025
3.5
1/22/2025
Nice apartments. Maintenance people are nice and helpful, office staff is essentially useless. Definitely don't go there if you need help with anything they should be able to help with. Trash is always over flowing but that's because residents don't want to put it in the trash dump for some reason, not the staffs fault.
1/22/2025
Current Resident 1305390
Verified Resident • 2024
5.0
12/25/2024
Greatest hits for the last time you were in a towel you had to go through the bathroom and then I grab it for the next few hours and I don't think it will be it's time to get a IT certificate for the last few hours of it will you be able the
12/26/2024
Current Resident 1296621
Verified Resident • 2024
3.3
11/22/2024
Maintenance has been an ongoing issue. Even with repairs completed, they are not completed in such a way that retains the value of the property and thus detracts from the experience as a whole. This is why you can look at the walls and see the aluminum tracks on the corners and the dry wall screws in the walls. Not to mention finishing nails that are not caulked and finished in trim pieces.
11/25/2024
Current Resident 1295729
Verified Resident • 2022 - 2024
3.8
11/19/2024
People do not pick up dog poop and bags are provided. Trash bin is always cluttered with trash and I've seen people drive in from the back with truck loads of garbage. People park crazy and big trucks will park on diagonal
11/20/2024
The Reef
1 Bed, 1 Bath | 786 sq. ft.
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The Nantucket
1 Bed, 1 Bath | 914 sq. ft.
$1,225 - $3,509
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The Navigator
1 Bed, 1 Bath | 924 sq. ft.
$1,274 - $3,680
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The Cove
1 Bed, 1 Bath | 796 sq. ft.
$1,289 - $2,752
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The Marina
2 Beds, 2 Baths | 1,115 sq. ft.
$1,311 - $3,607
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The Plymouth
2 Beds, 2 Baths | 1,241 sq. ft.
$1,356 - $3,589
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The Quayside
2 Beds, 2 Baths | 1,126 sq. ft.
$1,376 - $3,626
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The Compass Pointe
2 Beds, 2 Baths | 1,251 sq. ft.
$1,401 - $3,831
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The Meridian
3 Beds, 2 Baths | 1,395 sq. ft.
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The Dover
3 Beds, 2 Baths | 1,355 sq. ft.
$1,424 - $4,180
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The Promenade
3 Beds, 2 Baths | 1,515 sq. ft.
$1,554 - $4,327
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The Newport
3 Beds, 2 Baths | 1,480 sq. ft.
$1,564 - $3,688
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 40 reviews)
Noise
4.2
Grounds
4.3
Safety
3.3
Office Staff
4.4
Maintenance
4.1
Neighborhood
4.3
Survey Scores (from 151 surveys)
Post-Tour Survey
4.8
Move-In Survey
4.5
Maintenance & Support Survey
4.3
Lease Renewal Survey
3.6
Review Count
Number of reviews in the past 365 days
40
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
1.45 days
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Village On The Lake is a 786 - 1,515 sq. ft. apartment in Spring Lake in zip code 28390. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,225 - $4,327. Nearby cities include Fayetteville, Franklinton, Hope Mills, Polkton, Pembroke, Lillington, Erwin, Dunn, Sanford, Coats, Southern Pines, Aberdeen, and Carthage.