4.8
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4.8 rating
251 total reviews
(
208 Verified
)
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Summarized by generative AI from text of customer reviews
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Former Resident 528643
Resident • 2017 - 2019
1.0
8/6/2019
This community has to be by far the worst apartment in Gibson springs. This is not luxury. The pool is always dirty, with the floor covered in bird poop. The grass/grounds have dog poop everywhere. The gym sucks. Maintenance sucks. The front office sucks, except Marie. The apartments have mold. They supposedly renovated the whole apartment, but it looks like they just glued and nailed over the old stuff. Cheap appliances, weak water pressure, everything is horrible!
Updated Review
Former Resident 528426
Resident • 2017 - 2019
1.0
8/6/2019
I never write reviews, but this apartment complex is extremely dishonest!! The absolute worst apartment I have ever lived in!! Do NOT move here. Michelle and Sarah are unethical, vile human beings. My family and I had to break our lease due to the living conditions of the apartment. Everything is cheap, everything breaks, and it takes weeks for the lazy maintenance team to fix things. The water coming from the faucets had a horrible smell, the toilets were always overflowing, the sliding doors for the washer and dryer would always break off the henges. The fire place never worked, the ac ventilation system was covered in mold and the air conditioning was faulty. The water heater room on the balcony was also covered in mold!! I could go on and on of why we decided to break our lease. (Mind you, we have been respectful tenants. Rent never late, never caused a problem) Upon moving out, we received a huge bill in the mail stating we owe them close to 2,000 dollars. Are you freaking kidding me? In all my years of renting I have never received anything like this. When I called to ask about the charges, they gave me the run around, stating they would be in touch with me and blah, blah, blah. They never called, so I called again, spoke with Michelle and told her I disagree with some of the charges.....They are charging us for carpet replacement throughout the entire apartment. This is absolutely wrong! There was a small area in the living room messed up, due to small children, but the entire apartment needing carpet replacement is LIES! The carpet had normal wear and tear. We were there for almost two years. After telling Michelle my concerns, she hung up right in my face!!!! These women are snakes, and will try to scheme you for everything they can. I am so dissatisfied with the management, and very disappointed they are doing this to me. I will be taking them to court!!!!
8/7/2019
Current Resident 654629
Verified Resident • 2019 - 2020
5.0
3/4/2020
It has been really amazing to be this close to school. A lot of my classmates live in the same complex so it makes it easier to study in groups. They make us feel really safe and I leave my wife and daughter here every day as I go to school and I never have to worry about their safety
6/21/2019
Current Resident 631073
Verified Resident • 2019
5.0
4/24/2019
We moved from out of state and were only able to see photos of our current apartment. The staff was incredibly helpful and accommodating to all of our needs, they even let us take a tour of our new place the evening before we moved in.
4/26/2019
Current Resident 631068
Verified Resident • 2019
4.5
4/24/2019
I just moved here two weeks ago, so I can't comment on the responsiveness of the office. But so far I'm very pleased--my apartment is clean, quiet, seems pretty safe, is in a great area and at least somewhat affordable. Quite a bit of road noise at night.
5/5/2019
Current Resident 627002
Verified Resident • 2018 - 2019
4.7
4/13/2019
I love my unit!!!!! the area is peaceful with great amenities!!! the office staff is truely amazing!! my only concern is my nasty neighbors that dont clean up their dog poop!!! this place has a great location and worth the cost
4/15/2019
Current Resident 626642
Verified Resident • 2019
4.3
4/17/2019
I have lived at Ventana Canyon since 2015 and have had excellent experience with the manager, staff and in maintenance technicians. There is plenty of parking and relocated to markets and restaurants and an excellent elementary school!
4/15/2019
Current Resident 625806
Verified Resident • 2019
3.8
11/11/2019
I really like the community but i am bummed that the bbq areas were removed rw ently. Hopefully they get replaced with propane ones. One can hope right?! I like the quiet community but i think community events should be promoted better, post signage, flyers, something more than just an email would be nice!
4/15/2019
Current Resident 610701
Verified Resident • 2019
4.7
3/3/2019
After just 2 weeks, I've noticed an extreme amount of road noise. My unit is near a corner of 2 main highways. Also, being on the 1st floor your always subject to music and heavy walkers above. If I stay the whole 6 months, I would need to move to back of the complex for peace and quiet.
3/4/2019
Current Resident 610655
Verified Resident • 2019
4.8
3/3/2019
Nahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
3/4/2019
Current Resident 609160
Verified Resident • 2019 - 2020
5.0
1/31/2020
This apartment complex is great! It's very convenient, nice and quiet. Everyone in the office is very friendly and maintenance calls are always on point. Just sucks because the rent goes up $100 every year.
3/4/2019
Current Resident 605306
Verified Resident • 2019
4.2
2/18/2019
Staff was very friendly and the updates to the apartments are very nice. The community seems quiet and the construction of the apartments do a good job of blocking sound from the other apartments. I would recommend living here.
2/20/2019
Current Resident 597794
Verified Resident • 2018 - 2019
4.8
1/28/2019
The office staff is fantastic. From the minute I called the calling center to the minute I moved in was a great experience. The rent was a little out of my range but the customer service rep was so helpful and professional compared to other apartments I had called I decided to come in for a visit anyway. At that point Marie (at Remington) had me sold and I decided to rent here. Michelle is also very professional and the maintenance workers are very helpful.
1/30/2019
Current Resident 590246
Verified Resident • 2017 - 2019
5.0
1/7/2019
I've had 0 complaints since I've moved here in November 2017. The staff is super friendly and anytime there is a maintenance issue it literally is fixed day of! Great CLEAN and quiet community. Highly highly recommend! Already signed for another year here! Thanks guys...
1/8/2019
Current Resident 571133
Verified Resident • 2018
4.2
11/14/2018
The staff is super nice and acknowledge you when you walk in. Marie was very helpful and knowledgeable about the community. Major highways are within a 5 minute drive. There are more than enough places to shop, eat or drink in the area. The complex is quite and comfortable
11/19/2018
Current Resident 569206
Verified Resident • 2016 - 2018
4.2
11/9/2018
A nice quiet community with several shopping options nearby. The staff is friendly, the maintenance workers professional. The only issue is the recent influx of VERY LOUD CARS in the community. It's like a street racers convention sometimes.
11/12/2018
Current Resident 560669
Verified Resident • 2018
4.7
10/22/2018
I love it it's really a great place to stay clean and quite just how I like it, all my appliances were brand new my carpet was brand new even my flooring in my kitchen and bathroom was brand new and the rent is reasonable I'm happy I choose this place for my home thank you Remington Canyon oh and I forgot the staff is great
10/25/2018
Current Resident 529839
Verified Resident • 2018
5.0
10/22/2018
Staff is professional, courteous and prompt in attending to requests. Their maintenance people are great and the contractor they recently called to fix a floor covering problem was excellent. I am amazed that I don't hear neighbors through the walls or ceiling. The only thing that would make it better would be to make it a 55 and older community, as children get noisy outside and some have been destructive. However, the office always promptly takes care of issues with destructive behavior. Great service from them and overall a great place to live.
10/25/2018
Current Resident 559174
Verified Resident • 2018
4.7
10/18/2018
Quiet and nice community. Leasing office employees are extremely helpful and polite. Any issues we had with our apartment were fixed quickly and efficiently and the staff followed up as well to make sure everything worked out.
10/19/2018
Current Resident 550800
Verified Resident • 2018
4.5
10/3/2018
Staff has been very helpful. Apartment is clean and well maintained. Plenty of places to shop and eat close by. Convenient location to freeways, bikepaths, and shopping. Common areas are well maintained.
10/5/2018
Current Resident 549325
Verified Resident • 2018
5.0
10/1/2018
The best staff ever. We really feel the care they give! Making sure everything was just right for our move in. Anything that was concerning to us was fixed within a few days. It is nice knowing we have such a caring staff!
10/5/2018
Current Resident 535590
Verified Resident • 2018
5.0
10/1/2018
Still loving the area, the landscape, the peacefulness, and the location to freeways and shopping. Marie in the office has been a pleasure from the beginning to work with on processing our lease and continuing to help with any questions we may have!
9/6/2018
Current Resident 523165
Verified Resident • 2018
3.2
8/6/2018
Not worth the price. Had issues fixed on move in day, and once more after that and they were on time. And then slowly after that it took 3 months to come fix a washing machine. Price is not worth the ---- apartment they put together. It's built cheap and put together half assed. For the price of this place you might as well get a house with a roommate or two.
8/15/2018
Current Resident 519034
Verified Resident • 2018
4.5
7/26/2018
I have only been here for 1 wk but everyone seems very helpful..no problems. The office staff is very accommodating...the grounds very well kept..pool is always clean..parking is good...Luke i aid..all good so far
7/31/2018
Current Resident 508957
Verified Resident • 2018
4.5
7/4/2018
We haven't been here for very long, but so far it has been awesome! The check-in process was great and the staff was so on top of things! They made sure our move in went smoothly. I just had to put in a maintenance request and there was someone at my door to fix the problem within 30 minutes even though I had contacted them just before close on a holiday! We have been very pleased with Remington Canyon Apts.
7/19/2018
1 Bed / 1 Bath A1
1 Bed, 1 Bath | 726 sq. ft.
$1,348 - $2,641
See Floor Plan Details
2 Bed / 2 Bath B1
2 Beds, 2 Baths | 1,030 sq. ft.
$1,656 - $3,147
See Floor Plan Details
3 Bed / 2 Bath C1
3 Beds, 2 Baths | 1,201 sq. ft.
$1,686 - $3,129
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 26 reviews)
Noise
4.4
Grounds
4.6
Safety
4.6
Office Staff
5.0
Maintenance
5.0
Neighborhood
4.7
Survey Scores (from 246 surveys)
Move-In Survey
5.0
Maintenance & Support Survey
5.0
Review Count
Number of reviews in the past 365 days
26
Manager’s Review Engagement
Percentage of reviews responded to
80.77%
Manager’s Review Reply Time
Average time to respond to reviews
12.31 days
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Remington Canyon Apartments is a 726 - 1,201 sq. ft. apartment in Henderson in zip code 89014. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,348 - $3,147. Nearby cities include Las Vegas, Boulder City, North Las Vegas, Primm, Searchlight, and Overton.