4.1 rating
195 total reviews
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fmelivs
Resident • 2020 - 2021
4.5
4/27/2021
Have been a resident since May 2020 and our first year living at Autumn Creek has been great. Alex from the maintenance staff is professional, fully explains any repairs that needs to be made, and is very friendly. Overall very happy with the Autumn Creek Apartment neighborhood.
4/29/2021
Anytime23
Resident • 2019 - 2021
5.0
4/23/2021
Alex in maintenance is exceptional. Any time we need something he is Johnny on the spot. He welcomed us upon move in and has been just as helpful now as he was the very first day. Thanks for having a great employee ACA!
5/29/2021
raks.ran
Resident • 2020 - 2021
1.7
3/13/2021
These apartments are designed well and look beautiful and yet it was the worst experience for us to stay at this place. Reason: The cold-mannered management and staff do not care about the residents. The maintenance team is good but the people at the office are just a set of robots. Do not expect any kind of understanding from them or any warmth of any kind. If you want any kind of concession, they would throw the rulebook at you. If they want any concession from you, they would always give you a call (no email, nothing in writing). And rulebooks are designed to suck each and every penny out of you. Sample: My neighbour was expecting a baby, right at the time when his lease was ending, so he had some issues in moving out at that time. He went to the management asking for some help with some relaxation with the lease extension terms. Instead, he was shown the rulebook.. no sympathy or concern for his situation. Another neighbour was facing a job change due to a pandemic and he was to leave the apartment. There was no relaxation of any kind in terms of the job change. When I left the apartment, I was told that the moving out date is flexible (Karen in the office) but it was not in writing. When we were moving out, due to weather conditions in Texas, we wanted to change the move-out date but were denied outright. There are several such little things that make your experience at Autumn Creek Apartments unpleasant. We would not recommend anyone to live in this place.
3/17/2021
Current Resident 528719
Resident • 2020 - 2021
1.5
3/9/2021
Schitt's Creek Apartments is a more accurate representation of this apartment complex. Sure... the grounds look nice from afar because their hire a landscaping company to mow, but if you take a closer look there are dog feces around every turn - especially in the dog park. Please see attached photo(s). I'm sure the staff will claim "this is just an issue because owner's haven't picked up after their dogs during the winter months," but rest assured this has been an issue long before the snow came. Autumn Creek likes to tout themselves as "looking out for the welfare of their community," but this is the furthest thing from the truth. Last summer cars were being burgled but because their non-existent security system they asked for residents with their own Ring Doorbells to act as their security. To my knowledge, they haven't resolved this issue either.
3/12/2021
Current Resident 778149
Resident • 2020
5.0
11/19/2020
Such a great and welcoming complex to be a part of. Alex and Taylor were awesome and efficient with the safety inspection today. Alex is always super friendly and does a great job! I would definitely recommend!
11/23/2020
Current Resident 735276
Resident • 2020
5.0
11/17/2020
Alex and Angel are fantastic! They are so friendly and helpful. Anytime there is a question or concern they go out of the way to make sure it's resolved. Even when we're out walking Alex always makes sure to say hello
11/17/2020
Updated Review
Current Resident 119339
Resident • 2020
4.8
10/19/2020
Overall, I have been very happy with my experience living here. It is especially convenient having a maintenance team available to help. All of the people here are excellent! Alex & Rob recently replaced my leaky kitchen faucet. They were both friendly & did a great job.
10/20/2020
Current Resident 304021
Resident • 2018 - 2020
4.2
8/9/2020
Maintenance staff is incredible. Angel, Kevin, Rob, Alex all get to work orders the same day, and if they cannot fix the problem, they will order new parts, or hire another company until you are 100% satisfied. Staff in the office is great, get back to your questions the same day as well. My only complaint thus far is every year the rent goes up $100+/ month for the same amenities and apartments being offered. This year in particular because of Covid 19 many amenities like the pool, and especially the gym have been closed since March and tenants are still paying full price for their rent. The gym fees are included in our rent and for the past 6+ months we have not been able to access the gym. It would be nice if that fee could be taken off of our rent until the gym opens back up.
8/10/2020
Nicole_M767
Resident • 2020
5.0
7/29/2020
My husband and I moved here about 2 months ago and we have had a great experience so far. The staff and community members are all very friendly, the grounds are clean and well-kept, and the apartments are spacious and functional. The pool is a really nice feature for hot summer days, especially during quarantine. The maintenance staff, Alex and Angel, are extremely responsive. They completed out bi-annual inspection and responded to a minor outdoor lighting issue. They have always been respectful, timely, and with solutions at the end of their visits. We are very happy here so far, and would highly recommend Autumn Creek
8/3/2020
Tayysackett4
Resident • 2020
5.0
7/21/2020
I just moved here a week ago and I have no complaints so far! We have already made a couple maintenance requests and Alex has been awesome! He responds quickly and is always friendly. Great place and wonderful staff!
8/3/2020
Sierra_C514
Resident • 2020
5.0
6/28/2020
Alex and Angel are incredibly helpful! During our bi annual inspection they were super fast and efficient. They also were quick to help us with another maintenance issue we were having and we greatly appreciated them going above and beyond to fix it.
7/7/2020
Jessie_H910
Resident • 2020
4.8
6/2/2020
Alex the maintenance guy is fantastic. Super friendly, quickly responds to maintenance requests, and does the job complete and right the first time. Have had him come over to fix things multiple times for me. Very satisfied with response time and service
6/3/2020
Current Resident 422226
Resident • 2016 - 2020
5.0
3/10/2020
The staff is very friendly and they're prompt about addressing concerns. Alex and Allen have been beyond helpful in taking care of any maintenance issues, going above and beyond to make the tenants happy.
3/30/2020
Djsaltz
Resident • 2020
5.0
3/4/2020
Fast and efficient maintenance and staff. Alex is the man and is great, always there to help if there are any issues. Nice and beautiful apartments. Quiet and polite community. A small dog park and dog friendly. Walking distance to stores.
3/5/2020
Current Resident 373310
Resident • 2014 - 2019
4.3
10/12/2019
The apartment has many charges in addition to rent. One new additional charge the apartment began imposing is water and sewer. I pay about $40 per month for this. The apartment uses Conservice, utility billing service that handles billing. Conservice charges $3.75 monthly service fees and also charges $3.00 for making a payment online (they still charge even if make electronic transfer from my checking account). These additional charges are becoming little annoying.
10/16/2019
Current Resident 228943
Resident • 2019
5.0
9/22/2019
This place is great. Of course, it is a bit expensive for renting, but you get what you pay for in terms of privacy, community cleanliness, respectful neighbors, and the physical quality of your apartment. However to me, the best part about living here is the staff's attentiveness to your problems. For example, I one time bumped into one of the maintenance workers (named Alex) in the leasing office, and I told him that my garbage disposal was acting up. He immediately came over and fixed the issue. THANK YOU. I have yet to have a negative experience here, and I very nit-picky sort of person. Also, the parking is great.
9/23/2019
EmEvMat3
Resident • 2017 - 2019
4.8
9/4/2019
We love this community because of the friendliness of the staff and maintenance department. Multicultural, many children and pet friendly keeps one young at heart. Alex in the maintenance department is the best. Five Stars *****
9/10/2019
bfdtruckies
Resident • 2018 - 2019
5.0
8/23/2019
Alex has been great. Always pleasurable and always friendly. He is always inquiring about any and all possible issues, big or small. The two small issues I have had in well over a year, he handled promptly and professionally and perfectly. I highly recommend Autumn Creek Apartments and that is largely due to Alex.
8/30/2019
Taylor_W178
Resident • 2019
5.0
7/11/2019
Autumn Creek Apartments in the BEST place to live in WNY! Since my first visit as a Future Resident the staff has been nothing but accommodating and welcoming to me and my family, especially Lisa. Everyone has gone above and beyond to make sure that we feel at home here; which we do! The apartment is absolutely gorgeous with updated amenities and the community is active and friendly. I would highly recommend Autumn Creek Apartments to anyone who wants to feel right at home where they live.
7/16/2019
Current Resident 568244
Resident • 2016 - 2018
5.0
11/14/2018
Alex from the Maintenance team is the best! He gets to know residents, takes time to say hello, and my son enjoys seeing Mr. Alex around the community! Today Alex helped fix an issue that arose in the morning before i was able to put in a service request-- greatly appreciate Alex taking time out from the inspections he was doing to ensure our family was safe and comfortable! Thank you, Alex!!
11/29/2018
Current Resident 152379
Resident • 2012 - 2018
4.8
9/26/2018
One of the reasons I love Autumn Creek is due to their staff. Whether you call or stop by the front office with a question or concern, rest assured your will be concern will be promptly handled. The maintenance staff is just as wonderful. Alex, maintenance staff, is awesome. He responds to work orders very quickly. The way he works shows how much he cares about his job and that he loves taking care of the residents. I can't imagine living elsewhere.
9/27/2018
Wes Stevens
Resident • 2018
5.0
9/20/2018
Out of every apartment I have ever lived in this is the best so far. Staff is good & matienece is on point. Alex, my main man has helped me several times so far in my stay, Best maintenance guy I've ever dealt with.
9/24/2018
Current Resident 703127
Resident • 2016 - 2018
5.0
8/3/2018
We have been living here since 2016 and so far it has been very nice. It is quiet and neighbors are friendly. Maintenance is up to date. The Alex from maintenance staff is great and we are very pleased with the upgrade.
8/10/2018
thaisaabreu
Resident • 2018
5.0
8/3/2018
I love this community! The staff is so kindly. And the maitanence is really good, Alex is always considerate and polite. The neighbors are respectful. My daughter loves to play at the playground! The dogs have a good place to enjoy. I really recommend this place to live!
8/10/2018
Current Resident 694075
Resident • 2016 - 2018
4.5
8/2/2018
Autumn creek is a great place to live. The maintenance staff is extremely helpful and are always there to assist. Today the lawn care service blew dirt covering the bottom of my door. Alex from maintenance came in 5 minutes after i called and cleaned it all up spotless. Whenever there is any issues he always goes above and beyond to make sure its fixed right away
8/2/2018
A1 Plan (Lower)*
1 Available Unit
1 Bed, 1 Bath | 900 sq. ft.
$1,665 - $1,715
See Floor Plan Details
A2 Plan (Upper)*
1 Bed, 1 Bath | 950 sq. ft.
$1,720 - $1,770
See Floor Plan Details
C2 Plan (Upper)*
4 Available Units
2 Beds, 2 Baths | 1,290 sq. ft.
$2,008 - $2,058
See Floor Plan Details
C1 Plan (Lower)*
4 Available Units
2 Beds, 2 Baths | 1,240 sq. ft.
$2,020 - $2,070
See Floor Plan Details
B1 Plan (Lower)*
2 Beds, 1.5 Baths | 1,090 sq. ft.
$1,847 - $1,882
See Floor Plan Details
B2 Plan (Upper)*
2 Beds, 1.5 Baths | 1,190 sq. ft.
$1,873 - $1,908
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 23 reviews)
Noise
4.8
Grounds
4.6
Safety
4.5
Office Staff
4.8
Maintenance
4.6
Neighborhood
4.4
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
23
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
2.17 days
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Autumn Creek Apartments is a 900 - 1,290 sq. ft. apartment in East Amherst in zip code 14051. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,665 - $2,070. Nearby cities include Getzville, Williamsville, Amherst, Wheatfield, Tonawanda, North Tonawanda, Lockport, Cheektowaga, Lancaster, Kenmore, Depew, Akron, and Buffalo.