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Award Winner
12401 N. MacArthur Boulevard, Oklahoma City, OK 73142

4.3

(285 Reviews)

Reviews

4.3 rating

285 total reviews

(

186 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1033254

Verified Resident 2000 - 2022

2.0

6/7/2022

Not Happy not happy not happy not happy not happy not happy not happy not happy not happy not happy not happy not happy not happy not happy not happy not happy not happy not happy not happy not happy not happy

    Property Manager Response

    6/8/2022

    We would like to work towards a resolution, so if you are willing, please reach out to us at (405) 722-0923 to discuss this further. Here at Woodland Trails, we strive for excellence, and are disappointed to hear that you received anything less.
    Review Author Icon

    Mirrakole_T

    Resident 2021 - 2022

    1.0

    4/11/2022

    Don’t even pull in the parking lot it’ll be the biggest mistake.

    This is the worst place I've ever seen. They are trying to blame all of their terrible patches on me and my spouse; there is nails coming out of the walls, they try to say that my apartment was fully renovated and updated and didn't let me come see it before I signed my lease; telling me that I was gonna have all, hardwood floors, black appliances, and, cabinets; my cabinets are man built, I have all carpet in my house, and I pay $1043 for this 950 ft.² apartment...... when others have two bedroom one bath are only paying 850!!! I do not recommend staying here they will try anything and everything to suck money out of you they will try anything and everything to blame what they did wrong to you on you and you do not get what you see on the website I am having to get lawyers I'm having to get the police involved and I'm only 18 years old and it's really sad we just moved here from Kansas for our first apartment we try to be civil with them and they just ignored us like we were little kids so if you were young and trying to buy new apartments I do not recommend this place please do not come here even if you have families please do not come here because they will try to blame anything and everything on you they will charge you for putting your trash out wrong they will charge you for anything that they can they will charge you for other peoples dogs even yes that's happened to us get rid of your dog they'll get make you get rid of your dog or make you pay $4000 to get out of your lease and won't give your $400 deposit back multiple people in his complex have had to get rid of the dog that they loved for years because they can't afford to pay out of their lease this apartment complex needs to be stopped somewhere needs to stop them if anyone can stop in and see this please do in the photos I'll show you an example of what they told us that we were going to get and what we got.

    Property Manager Response

    4/13/2022

    We are disappointed to learn of your experience here at Woodland Trails, but will take this opportunity to improve. If you are willing to give us another chance, please reach out to us at (405) 722-0923 to speak to our manager directly.
    Review Author Icon

    Current Resident 1011850

    Verified Resident 2022

    5.0

    4/2/2022

    We’re just a young couple who just moved here from Lawton and love it! It’s so quiet and clean! Also the dog park is so awesome and is going to be very convenient! The direct view of the sparkling pool is amazing! Makes you want to take a dip every day!

      Property Manager Response

      4/6/2022

      Your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Woodland Trails!
      Review Author Icon

      Current Resident 1001516

      Verified Resident 2019 - 2021

      2.3

      2/24/2022

      NOT HAPPY and like I said before call me NOT any stafff in the office at Woodland Trails but some one about if your that concerned about that I have to say I don’t think any one will call me but here is what you have requested

        Property Manager Response

        2/25/2022

        Verified Resident 1001516, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (405) 722-0923. We look forward to hearing from you.
        Review Author Icon

        Current Resident 1000243

        Verified Resident 2012 - 2017

        1.2

        2/20/2022

        Jnhgffffffvbbnnnnnnnhhhhhhyyyyyuuuhjnnnngff Jnhgffffffvbbnnnnnnnhhhhhhyyyyyuuuhjnnnngff Jnhgffffffvbbnnnnnnnhhhhhhyyyyyuuuhjnnnngff Jnhgffffffvbbnnnnnnnhhhhhhyyyyyuuuhjnnnngff Jnhgffffffvbbnnnnnnnhhhhhhyyyyyuuuhjnnnngff

          Property Manager Response

          2/23/2022

          Verified Resident 1000243, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like to have a better understanding about your experience. Please reach out to us at (405) 722-0923 at your earliest convenience and we will do our best to resolve this with you.
          Review Author Icon

          Cathy_L385

          Resident 2018 - 2022

          2.2

          2/7/2022

          This company took over the apartment complex I lived in but told us we could not get our deposit from them as we would need to pursue the other company. I feel as though this is a lie told so they would not need to refund the $$ I would like this to be known by all

            Property Manager Response

            2/8/2022

            Cathy, I believe there has definitely been a misunderstanding. We would like to work towards a resolution, so if you are willing, please reach out to us at (405) 722-0923 to discuss this further and ask for the manager.
            Review Author Icon

            Current Resident 995453

            Verified Resident 2020 - 2021

            4.2

            2/4/2022

            I STAY TO MY SELF FOR MUST PART LIKE WHEN I HAD COVID-19 I FELT UNCOMFORTABLE ASKING MY NEIGHBORS FOR HELP I SPEAK BUT WE DON'T KNOW EACH OTHER FOR MUST PART AND I DON'T KNOW MUST OF THE MANAGERS TEAM. THANK YOU.

              Property Manager Response

              2/6/2022

              We appreciate your review about your recent experience with us! Thank you so much for your feedback! We hope you have a great day!
              Review Author Icon

              Current Resident 981886

              Verified Resident 2017 - 2021

              1.7

              12/16/2021

              I would not recommend largely based on the lack of professionalism, lack of effort and the lack of care from those who are employed at their community. The community is open, not secured in any way and not completely safe.

                Property Manager Response

                12/16/2021

                Verified Resident 981886, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
                Review Author Icon

                Current Resident 628481

                Resident 2020 - 2021

                2.0

                12/15/2021

                Unethical practices from front office staff. Grounds are not gated and open to pedestrians. Vehicles have been broken into and apartment units have been stolen from while I’ve lived on premises. Units are older and poorly insulated.

                  Property Manager Response

                  12/15/2021

                  Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like to have a better understanding about your experience. Please reach out to us at (405) 722-0923 at your earliest convenience and we will do our best to resolve this with you.
                  Review Author Icon

                  Current Resident 979985

                  Verified Resident 2021

                  4.0

                  12/9/2021

                  Great and quick experience in terms of meeting the staff and going over the move In process, terms and conditions, and application process. Would suggest that a closer look be done at units before move in. Small things seems to be overlooked and rushed forward to get the next tenant in as quick as possible. Otherwise great experience.

                    Property Manager Response

                    12/11/2021

                    Hello Verified Resident 979985, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                    Review Author Icon

                    Current Resident 972803

                    Verified Resident 2020 - 2021

                    3.7

                    11/17/2021

                    Please see previous comments ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------

                      Property Manager Response

                      11/19/2021

                      Verified Resident 972803, thank you for the high star rating!
                      Review Author Icon

                      Current Resident 965415

                      Verified Resident 2021

                      4.7

                      10/28/2021

                      Love this community!! Office staff are all very friendly, maintenance is amazing and on top of work orders. Grounds are always clean, very quiet most of the time. Security is always driving around and very professional when you have to call for anything.

                        Property Manager Response

                        10/29/2021

                        Verified Resident 965415, it's experiences like yours that really keep us motivated! Thank you so much for your feedback! We hope you have a great day!
                        Review Author Icon

                        Current Resident 783297

                        Resident 2020 - 2021

                        1.8

                        10/21/2021

                        Do not move here; they will consistently enter your apartment without notice and argue that they A) put notice on your door (they did not) and B) e-mailed you the notice (they did not.) Don't expect anyone to answer the phone during business hours unless you call 10 times, no exaggeration. Paper thin walls/ceilings/floors. They do not care about noise or noise complaints at all. Calling security does nothing; management literally does not care. No notification of active fires happening in other buildings on the property; constant (I mean literally weekly) shut offs of water to buildings. Something I have truly never experienced. Awful place to live, tenants are disrespectful and leave trash in the parking lot, management is equally as disrespectful towards tenants which begets this awful behavior. I have no idea how they have positive reviews.

                          Property Manager Response

                          10/26/2021

                          We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (405) 722-0923. We look forward to hearing from you.
                          Review Author Icon

                          Current Resident 958038

                          Verified Resident 2021

                          4.2

                          10/8/2021

                          I hate it here. I dont feel at home. Seeing Roaches every single day make me so mad. I cant have people over. I cant wait until my lease is over. I dont think people should be paying full rent with roaches.

                            Property Manager Response

                            10/13/2021

                            Hi there, thank you for taking the time to leave us your honest feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (405) 722-0923 so we can work towards a resolution. We look forward to hearing from you.
                            Review Author Icon

                            Current Resident 957690

                            Verified Resident 2020 - 2021

                            4.7

                            10/8/2021

                            I have enjoyed living here, it is overall never noisy and everyone is friendly; the neighbors and staff members. Theres lots of events that are regularly held for contests, raffles, and food trucks which is nice. I also really love having washer/dryer in my apartment.

                              Property Manager Response

                              10/13/2021

                              Verified Resident 957690, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day!
                              Review Author Icon

                              Current Resident 957237

                              Verified Resident 2021

                              4.5

                              10/8/2021

                              This apt are great because they are quiet, clean and maintenance is fast. I really like that it is close to everything such as sprouts, lake Hafner, the library etc etc. I would recommend this apt to someone. The pet deposit is a bit high though

                                Property Manager Response

                                10/13/2021

                                Hi Verified Resident 957237, thank you for taking the time to leave a review for us at Woodland Trails. We're happy we could meet your expectations!
                                Review Author Icon

                                Current Resident 957059

                                Verified Resident 2021

                                4.0

                                10/8/2021

                                So far the community has been welcoming and professional. In addition the convenience of location has made it easy to find groceries, shop, as well as visit historic sites. Lastly, I enjoy the commodities such as the gym, and pool

                                  Property Manager Response

                                  10/13/2021

                                  Verified Resident 957059, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Woodland Trails!
                                  Review Author Icon

                                  Current Resident 956329

                                  Verified Resident 2021

                                  4.8

                                  10/8/2021

                                  Exceptional! Ideal place to live and grow in. The management take the property with very high esteem which is a very good thing to see. The staffs including the maintenance crew makes you feel comfortable and appreciated.

                                    Property Manager Response

                                    10/13/2021

                                    Verified Resident 956329, thank you for your kind words and this wonderful review! We hope you have a wonderful week !

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 839469

                                    Verified Resident 2020 - 2021

                                    4.8

                                    10/8/2021

                                    I have had a wonderful experience here! I feel like they actually care about the residents and that's important to me. I feel that is what makes them different from other apartments! I would definitely recommend it to a friend.

                                      Property Manager Response

                                      10/13/2021

                                      Verified Reside Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! nt 839469, thank you so much for the positive review!
                                      Review Author Icon

                                      Current Resident 941109

                                      Verified Resident 2021

                                      4.2

                                      8/18/2021

                                      Very helpful. The staff were willing to work with us to make sure that we had a place to stay! And were very helpful in helping us work around any issues along the way. Maintenance is on point staff and neighborhood and location are all great!

                                        Property Manager Response

                                        9/1/2021

                                        Verified Resident 941109, we are so happy to read such a great review about Woodland Trails! Thank you so much again for your feedback! We hope you have a great day!

                                        Updated Review

                                        Review Author Icon

                                        Current Resident 789456

                                        Verified Resident 2020 - 2021

                                        5.0

                                        8/13/2021

                                        I chose to live here during the Pandemic. I have been pleased with this decision. All questions/concerns have been addressed and/or resolved to my satisfaction. The community staff listens to what I say and provide timely communications.

                                          Property Manager Response

                                          8/17/2021

                                          Hi Verified Resident 789456, we are very happy to have provided you with such a positive experience! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
                                          Review Author Icon

                                          Current Resident 932153

                                          Verified Resident 2021

                                          4.7

                                          7/27/2021

                                          The staff & maintenance team is wonderful. The grounds are clean. The pool area is very nice. My dog loves the dog park. We are just minutes away from Bluff Creek Park which has nature trails, bike trails, & an awesome playground for my kids. We are in an INCREDIBLE school district for kids with special needs. This has been a good, safe transition after my divorce.

                                            Review Author Icon

                                            Current Resident 930255

                                            Verified Resident 2010 - 2021

                                            4.8

                                            7/22/2021

                                            Woodland trails has been an awesome place to live. The amenities are great and the location of the property is very convenient for me. The staff is very nice and understanding of any concerns or suggestions a resident may have. I hope to continue to be a resident here at woodland trails.

                                              Property Manager Response

                                              7/24/2021

                                              Verified Resident 930255, thank you for your kind review; we are happy to pass along your comments to the team here at Woodland Trails! Thanks again for the recommendation, and have an amazing day!
                                              Review Author Icon

                                              Current Resident 923126

                                              Verified Resident 2021

                                              5.0

                                              7/2/2021

                                              Woodland trail is quiet, safe and clean. Its location makes shopping easy as anything you need is near. Also the staff is friendly and professional. I've been here for a few months, I am very satisfied with everything

                                                Property Manager Response

                                                7/12/2021

                                                We are very happy we could provide you with a positive experience! Thank you for the great review!
                                                Review Author Icon

                                                Current Resident 909773

                                                Verified Resident 2020 - 2021

                                                3.5

                                                5/30/2021

                                                already on Google; already on Google; already on Google; already on Google; already on Google; already on Google; already on Google; already on Google; already on Google; already on Google; already on Google; already on Google; already on Google

                                                  Property Manager Response

                                                  6/7/2021

                                                  Hello Verified Resident 250872, thank you; we appreciate your feedback!

                                                  Floor Plans & Pricing

                                                  Studio

                                                  A1

                                                  10 Available Units

                                                  Studio, 1 Bath | 500 sq. ft.

                                                  Contact property for pricing

                                                  See Floor Plan Details

                                                  1 Bedroom

                                                  A3

                                                  10 Available Units

                                                  1 Bed, 1 Bath | 700 sq. ft.

                                                  Contact property for pricing

                                                  See Floor Plan Details

                                                  A2

                                                  10 Available Units

                                                  1 Bed, 1 Bath | 650 sq. ft.

                                                  Contact property for pricing

                                                  See Floor Plan Details

                                                  A2U

                                                  2 Available Units

                                                  1 Bed, 1 Bath | 650 sq. ft.

                                                  Contact property for pricing

                                                  See Floor Plan Details

                                                  A3U

                                                  1 Bed, 1 Bath | 700 sq. ft.

                                                  Contact property for pricing

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  B1

                                                  7 Available Units

                                                  2 Beds, 2 Baths | 950 sq. ft.

                                                  Contact property for pricing

                                                  See Floor Plan Details

                                                  B2

                                                  1 Available Unit

                                                  2 Beds, 2 Baths | 980 sq. ft.

                                                  Contact property for pricing

                                                  See Floor Plan Details

                                                  B2U

                                                  2 Beds, 2 Baths | 980 sq. ft.

                                                  Contact property for pricing

                                                  See Floor Plan Details

                                                  3 Bedrooms

                                                  C1

                                                  3 Beds, 2 Baths | 1,200 sq. ft.

                                                  Contact property for pricing

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A
                                                  A

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 37 reviews)

                                                  Noise

                                                  4.7

                                                  Grounds

                                                  4.6

                                                  Safety

                                                  4.5

                                                  Office Staff

                                                  4.7

                                                  Maintenance

                                                  4.6

                                                  Neighborhood

                                                  4.5

                                                  Survey Scores N/A

                                                  Review Count

                                                  A

                                                  Number of reviews in the past 365 days

                                                  37

                                                  Manager’s Review Engagement

                                                  A

                                                  Percentage of reviews responded to

                                                  94.59%

                                                  Manager’s Review Reply Time

                                                  B+

                                                  Average time to respond to reviews

                                                  8.89 days

                                                  Features & Amenities

                                                  Laundry
                                                  • 24-Hour Laundry Facility
                                                  • Laundry Facilities
                                                  Parking
                                                  • Carport
                                                  Pets
                                                  • Cats Allowed
                                                    Fee: $500 ~ 1000. Rent: $70. Restrictions: We welcome 2 pets per apartment home. Our pet rent is $35.00 per month per pet and a $500 non-refundable pet fee per pet. Please call for complete pet policy information.. Pet Limit: 2
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                                                    More Info
                                                  • Dogs Allowed
                                                    Fee: $500 ~ 1000. Rent: $70. Restrictions: We welcome 2 pets per apartment home. Our pet rent is $35.00 per month per pet and a $500 non-refundable pet fee per pet. Please call for complete pet policy information.. Pet Limit: 2
                                                    Less Info
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                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • 24-Hour Fitness Center
                                                  • Air Conditioning
                                                  • Cat Friendly
                                                  • Community Center
                                                  • Discounted Internet
                                                  • Dishwasher
                                                  • Fenced Dog Run
                                                  • Grilling Area
                                                  • Hardwood Floors
                                                  • High-Speed Internet
                                                  • Large Dog Friendly
                                                  • On-site Courtesy Officer
                                                  • On-site Personnel
                                                  • Online Maintenance Requests
                                                  • Online Payments Accepted
                                                  • Outdoor TV Lounge
                                                  • Pet-Friendly Community
                                                  • Pool
                                                  • Sundeck
                                                  • Valet Trash Service
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                                                  Leasing

                                                  Find your new home today at Woodland Trails Apartments! Settle into one of our studio, one, two, or three-bedroom apartments and experience resort-style living at a great price. If you are searching for an inviting and relaxing space, you're in luck! Every apartment offers spacious living areas, plank wood flooring, fully-equipped kitchens, and generous storage space to ensure that you ll love calling Woodland Trails Apartments home. Stay active at our 24-hour fitness center, play with your furry friend at our on-site dog run, or take a dip in the refreshing pool. Covered parking is also available. For your enjoyment and convenience, we offer a community room, large deck area with an outdoor grilling station, a laundry facility, and on-site management and maintenance. Contact our friendly leasing staff to set up a personal tour today!
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                                                  Leasing Options

                                                    • None

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 08:30 AM - 05:30 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Greystar

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                                                  Communities
                                                  3816

                                                  Questions & Answers (2)

                                                  Cassidy_S248
                                                  Asked on: 08/14/2020
                                                  Q: is smoking allowed?
                                                  Anonymous
                                                  Asked on: 10/28/2018
                                                  Q: How big is the community room? How many people would it hold and is it reservable for residents?

                                                  Frequently Asked

                                                  How is Woodland Trails Rated?
                                                  Based on 285 number of votes by renters, Woodland Trails is currently rated 4.3 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Woodland Trails?
                                                  Woodland Trails is rated 4.6 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Woodland Trails is rated 4.6 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Woodland Trails?
                                                  Woodland Trails is rated 4.7 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is Woodland Trails?
                                                  Woodland Trails is rated 4.5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Woodland Trails is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Woodland Trails?
                                                  Woodland Trails is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 94.59% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 8.89 days to their community reviews in the past year.
                                                  Who manages Woodland Trails?
                                                  Greystar
                                                  What is the pet policy at Woodland Trails?
                                                  Cats Allowed
                                                  Fee: $500 ~ 1000
                                                  Rent: $70
                                                  Restrictions: We welcome 2 pets per apartment home. Our pet rent is $35.00 per month per pet and a $500 non-refundable pet fee per pet. Please call for complete pet policy information.
                                                  Pet Limit: 2
                                                  Dogs Allowed
                                                  Fee: $500 ~ 1000
                                                  Rent: $70
                                                  Restrictions: We welcome 2 pets per apartment home. Our pet rent is $35.00 per month per pet and a $500 non-refundable pet fee per pet. Please call for complete pet policy information.
                                                  Pet Limit: 2
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  Studio, 1 Bath

                                                  Contact Property

                                                  April 2026

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                                                  0

                                                  Baths

                                                  0

                                                  Under New Management

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                                                  Woodland Trails is a 500 - 1,200 sq. ft. apartment in Oklahoma City in zip code 73142. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Warr Acres, Bethany, Yukon, Midwest City, Mustang, Union City, Moore, Edmond, Newcastle, Choctaw, Norman, Harrah, and El Reno.