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Award Winner
12401 N. MacArthur Boulevard, Oklahoma City, OK 73142

4.3

(285 Reviews)

Reviews

4.3 rating

285 total reviews

(

186 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 824239

Verified Resident 2019 - 2020

2.3

9/28/2020

Rude staff. Ive made several maintenance requests and sent several emails. Things have not been handled in a timely or professional manner. When I bring it to the attention of the office staff they are read to me. Im tired of having to follow up multiple times for multiple reasons on several service requests. Staff doesnt seem to care about their job. They just want your rent money and they dont care about anything else.

    Property Manager Response

    9/29/2020

    We regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (405) 722-0923. We look forward to hearing from you.
    Review Author Icon

    Current Resident 819972

    Verified Resident 2020

    4.8

    9/18/2020

    Haley and Magen have been amazing. When management is responsive, the experience in a complex is incredibly different than when the team could care less. The apartment was pretty much move-in ready and we only have a short list of some minor maintenance. So far, so good!

      Property Manager Response

      9/29/2020

      We're happy you found our staff to be so supportive during your experience here at Woodland Trails. Thank you again for the great review!

      Updated Review

      Review Author Icon

      Current Resident 793523

      Verified Resident 2020

      4.0

      9/4/2020

      Its a very good experience! Only thing is not enough parking! Wish there were more or assigned parking make it easier for residents to park in front of their apartment building. Maintenance is always on top of things, they get things done in a timely manner. The staff is nice and very helpful.

        Property Manager Response

        9/13/2020

        Thank you for your kind review; we are happy to pass along your comments to the team here at Woodland Trails! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
        Review Author Icon

        Current Resident 808730

        Verified Resident 2020

        4.7

        8/28/2020

        My experience here at woodland trails has been great. Clean pool, nice gym, nice neighbors, beautiful apartments. Everyone is friendly and I enjoy living here. Never have trouble with anything here. Im glad I chose woodland trails.

          Property Manager Response

          9/1/2020

          We strive for 100% satisfaction, and it is great to see you had such a positive experience at Woodland Trail!! Thank you again for the great review!
          Review Author Icon

          Current Resident 807119

          Verified Resident 2020

          5.0

          8/24/2020

          Its very peaceful and quiet everyone minds their business. My neighbors are really nice, very quiet community. Very professional office, Im in love with the valet trash pickup makes things easier on me.

            Property Manager Response

            8/26/2020

            Thank you so much for your positive comments about Woodland Trails! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
            Review Author Icon

            Current Resident 805372

            Verified Resident 2020

            4.7

            8/19/2020

            So far extremely satisfactory. And I am looking forward to spend several years ahead in this community. Me and my wife are happy that we made this decision to move in this August. Everything is matching our needs. Thank you!

              Property Manager Response

              8/21/2020

              It's experiences like yours that really keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
              Review Author Icon

              Current Resident 804537

              Verified Resident 2019 - 2020

              3.8

              8/17/2020

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                Property Manager Response

                8/19/2020

                Hello and thank you for leaving us a rating. We would like for you to reach out to the property manager at Woodland Trails to get some of your feedback, please give us a call at 405-722-0923 as soon as you get a chance. Thank you!!
                Review Author Icon

                Current Resident 587127

                Resident 2019 - 2020

                4.8

                7/14/2020

                This is a very inexpensive place to live. My neighbors are super friendly and I love the gym and pool areas. Every-time I talk to the office staff they are very professional. I highly recommend living here.

                  Property Manager Response

                  7/17/2020

                  It's experiences like yours that really keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
                  Review Author Icon

                  Current Resident 786720

                  Verified Resident 2019 - 2020

                  4.3

                  7/3/2020

                  What an amazing job they do making sure residence are taken care off! I needed assistance with my Air in my unit and they came right over to help me. They were very respectful and made me feel so comfortable!

                    Property Manager Response

                    7/9/2020

                    Thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during . If you have further needs or questions, please reach out!
                    Review Author Icon

                    samw86

                    Resident 2020

                    5.0

                    6/30/2020

                    Okay, so, moving during the covid quarantine was, in hindsight, not the brightest idea, but the team at Woodland Trails made it super easy and streamlined. I couldn't do an in person tour due to health restrictions at the time but Lauren did a virtual tour...like, a FaceTime/zoom video call. I kinda felt like that wasn't going to cut it and I'd just wind up living in my car but holy cow, Lauren deserves a raise cause she made it as personable and detailed as possible...and she held my hand through the entire leasing and move in process...virtually of course?? Since I've moved in, they've had an ice cream truck (I thought those only existed in movies and TV shows), taco truck, blood drive...and I'm just super excited for whatever they do next. The pool is great too. I know this time is just really weird for everyone and I appreciate the extra precautions that Lauren and the rest of the staff are taking to help keep us safe. Who knew apartment staff were essential employees!?! Wear a mask when you go to the office cause they haven't gotten a break during this time and they deserve to be protected too.

                      Property Manager Response

                      7/2/2020

                      Sam, Thank you for your kind review; we are happy to pass along your comments to Lauren and the team here at Woodland Trails! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
                      Review Author Icon

                      Current Resident 784942

                      Verified Resident 2020

                      5.0

                      6/29/2020

                      Very pleased. The staff was very professional and helpful. Amenities are great. I feel safe and has a great location. The community functions have been fun to attend and is a great way to meet my neighbors. Definitely recommend Woodland Trails.

                        Property Manager Response

                        7/1/2020

                        We really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
                        Review Author Icon

                        Current Resident 784133

                        Verified Resident 2020

                        4.5

                        6/26/2020

                        I've been living here since January, it has been a great experience. Great staff and I like my apartment. Whenever I needed something fixed, they did so immediately and professionally. I so thankful I moved here, I love the pool area too!

                          Property Manager Response

                          7/1/2020

                          We're happy you found our staff to be so supportive during your experience here at Woodland Trails. Thank you again for the great review!
                          Review Author Icon

                          Current Resident 775122

                          Verified Resident 2018 - 2020

                          3.0

                          6/3/2020

                          Overall my experience here has been okay. 3 water leaks, the first 2 were with the old management and they were horrible. Ruin almost everything within the 2 leaks in my apt. New management came in and are so much better than the other. You all respond faster and get things done in a timely fashion and are much more nicer and approachable than the last company.

                            Property Manager Response

                            6/24/2020

                            It's upsetting to hear that you did not receive the top-notch service with the previous management company. We always strive to provide top quality service to every resident, and are pleased to hear that you enjoyed your experience here with the new management at Woodland Trails!
                            Review Author Icon

                            Current Resident 769886

                            Verified Resident 2014 - 2020

                            1.7

                            5/18/2020

                            Constantly have to give repeat requests to the office whether maintenance, grounds, noise, parking, or neighboring issues. They just dont care until it comes time for a long term resident to move out , then they want to do whatever to get you to stay. Too little too late.

                              Property Manager Response

                              6/24/2020

                              We are disappointed to hear that you did not have a more positive experience with us at Woodland Trails. We would like to have a better understanding about your experience. Please reach out to us at (405) 722-0923 at your earliest convenience and we will do our best to resolve this with you.
                              Review Author Icon

                              Current Resident 767393

                              Verified Resident 2017 - 2020

                              5.0

                              5/9/2020

                              I love living here. Quiet, peaceful, well kept. Staff is always helpful and Maintenance has always been prompt and efficient. I have recommended this community to several people in my four years of living here.

                                Property Manager Response

                                6/24/2020

                                We strive for 100% satisfaction, and it is great to see you had such a positive experience at Woodland Trails. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
                                Review Author Icon

                                Current Resident 765012

                                Verified Resident 2016 - 2020

                                4.7

                                5/3/2020

                                Other than remodeling im Good here. Everyone around me are kind don't no the knew tenants but so far so good. Love the gym when i was going love walking early in the morning around the complex to clear my mind and get exercise. Hope that this virus clear up soon and people get better the ones that are sick. Praying for Everyone. Stay In And Stay Safe It's not Over Yet.

                                  Property Manager Response

                                  6/24/2020

                                  Thank you for your kind words and this wonderful review! Until the next time we meet, take care!

                                  Floor Plans & Pricing

                                  Studio

                                  A1

                                  10 Available Units

                                  Studio, 1 Bath | 500 sq. ft.

                                  Contact property for pricing

                                  See Floor Plan Details

                                  1 Bedroom

                                  A3

                                  10 Available Units

                                  1 Bed, 1 Bath | 700 sq. ft.

                                  Contact property for pricing

                                  See Floor Plan Details

                                  A2

                                  10 Available Units

                                  1 Bed, 1 Bath | 650 sq. ft.

                                  Contact property for pricing

                                  See Floor Plan Details

                                  A2U

                                  2 Available Units

                                  1 Bed, 1 Bath | 650 sq. ft.

                                  Contact property for pricing

                                  See Floor Plan Details

                                  A3U

                                  1 Bed, 1 Bath | 700 sq. ft.

                                  Contact property for pricing

                                  See Floor Plan Details

                                  2 Bedrooms

                                  B1

                                  7 Available Units

                                  2 Beds, 2 Baths | 950 sq. ft.

                                  Contact property for pricing

                                  See Floor Plan Details

                                  B2

                                  1 Available Unit

                                  2 Beds, 2 Baths | 980 sq. ft.

                                  Contact property for pricing

                                  See Floor Plan Details

                                  B2U

                                  2 Beds, 2 Baths | 980 sq. ft.

                                  Contact property for pricing

                                  See Floor Plan Details

                                  3 Bedrooms

                                  C1

                                  3 Beds, 2 Baths | 1,200 sq. ft.

                                  Contact property for pricing

                                  See Floor Plan Details

                                  Disclaimer: Special, prices and availabilities subject to change.

                                  epIQ Ratings

                                  What is epIQ?

                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                  epIQ Report Card

                                  In partnership with SatisFacts™

                                  Community epIQ Grade

                                  A
                                  A

                                  Renter Ratings

                                  A

                                  Review Ratings (from 37 reviews)

                                  Noise

                                  4.7

                                  Grounds

                                  4.6

                                  Safety

                                  4.5

                                  Office Staff

                                  4.7

                                  Maintenance

                                  4.6

                                  Neighborhood

                                  4.5

                                  Survey Scores N/A

                                  Review Count

                                  A

                                  Number of reviews in the past 365 days

                                  37

                                  Manager’s Review Engagement

                                  A

                                  Percentage of reviews responded to

                                  94.59%

                                  Manager’s Review Reply Time

                                  B+

                                  Average time to respond to reviews

                                  8.89 days

                                  Features & Amenities

                                  Laundry
                                  • 24-Hour Laundry Facility
                                  • Laundry Facilities
                                  Parking
                                  • Carport
                                  Pets
                                  • Cats Allowed
                                    Fee: $500 ~ 1000. Rent: $70. Restrictions: We welcome 2 pets per apartment home. Our pet rent is $35.00 per month per pet and a $500 non-refundable pet fee per pet. Please call for complete pet policy information.. Pet Limit: 2
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                                    More Info
                                  • Dogs Allowed
                                    Fee: $500 ~ 1000. Rent: $70. Restrictions: We welcome 2 pets per apartment home. Our pet rent is $35.00 per month per pet and a $500 non-refundable pet fee per pet. Please call for complete pet policy information.. Pet Limit: 2
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                                  Other
                                  • 24-Hour Emergency Maintenance
                                  • 24-Hour Fitness Center
                                  • Air Conditioning
                                  • Cat Friendly
                                  • Community Center
                                  • Discounted Internet
                                  • Dishwasher
                                  • Fenced Dog Run
                                  • Grilling Area
                                  • Hardwood Floors
                                  • High-Speed Internet
                                  • Large Dog Friendly
                                  • On-site Courtesy Officer
                                  • On-site Personnel
                                  • Online Maintenance Requests
                                  • Online Payments Accepted
                                  • Outdoor TV Lounge
                                  • Pet-Friendly Community
                                  • Pool
                                  • Sundeck
                                  • Valet Trash Service
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                                  Leasing

                                  Find your new home today at Woodland Trails Apartments! Settle into one of our studio, one, two, or three-bedroom apartments and experience resort-style living at a great price. If you are searching for an inviting and relaxing space, you're in luck! Every apartment offers spacious living areas, plank wood flooring, fully-equipped kitchens, and generous storage space to ensure that you ll love calling Woodland Trails Apartments home. Stay active at our 24-hour fitness center, play with your furry friend at our on-site dog run, or take a dip in the refreshing pool. Covered parking is also available. For your enjoyment and convenience, we offer a community room, large deck area with an outdoor grilling station, a laundry facility, and on-site management and maintenance. Contact our friendly leasing staff to set up a personal tour today!
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                                  Leasing Options

                                    • None

                                  Office Hours

                                  • Sunday: Closed
                                  • Monday - Friday: 08:30 AM - 05:30 PM
                                  • Saturday: 10:00 AM - 05:00 PM
                                  This community is managed by

                                  Greystar

                                  A-
                                  A-
                                  Communities
                                  3816

                                  Questions & Answers (2)

                                  Cassidy_S248
                                  Asked on: 08/14/2020
                                  Q: is smoking allowed?
                                  Anonymous
                                  Asked on: 10/28/2018
                                  Q: How big is the community room? How many people would it hold and is it reservable for residents?

                                  Frequently Asked

                                  How is Woodland Trails Rated?
                                  Based on 285 number of votes by renters, Woodland Trails is currently rated 4.3 out of 5 stars.
                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Woodland Trails?
                                  Woodland Trails is rated 4.6 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                  How effective was the maintenance team when resolving your problem?
                                  Woodland Trails is rated 4.6 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                  What are noise levels like at Woodland Trails?
                                  Woodland Trails is rated 4.7 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                  How safe is Woodland Trails?
                                  Woodland Trails is rated 4.5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                  How satisfied are residents with the neighborhood?
                                  Woodland Trails is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                  How satisfied are residents with the staff at Woodland Trails?
                                  Woodland Trails is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                  How often does management engage with reviews?
                                  Managers have responded to 94.59% of their community reviews in the past year.
                                  How quickly does management engage with reviews?
                                  Managers have replied within 8.89 days to their community reviews in the past year.
                                  Who manages Woodland Trails?
                                  Greystar
                                  What is the pet policy at Woodland Trails?
                                  Cats Allowed
                                  Fee: $500 ~ 1000
                                  Rent: $70
                                  Restrictions: We welcome 2 pets per apartment home. Our pet rent is $35.00 per month per pet and a $500 non-refundable pet fee per pet. Please call for complete pet policy information.
                                  Pet Limit: 2
                                  Dogs Allowed
                                  Fee: $500 ~ 1000
                                  Rent: $70
                                  Restrictions: We welcome 2 pets per apartment home. Our pet rent is $35.00 per month per pet and a $500 non-refundable pet fee per pet. Please call for complete pet policy information.
                                  Pet Limit: 2
                                  What types of floor plans are available?
                                  1 Bed, 1 Bath
                                  2 Beds, 2 Baths
                                  3 Beds, 2 Baths
                                  Studio, 1 Bath

                                  Contact Property

                                  April 2026

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                                  Beds

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                                  Baths

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                                  Under New Management

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                                  Woodland Trails is a 500 - 1,200 sq. ft. apartment in Oklahoma City in zip code 73142. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Warr Acres, Bethany, Yukon, Midwest City, Mustang, Union City, Moore, Edmond, Newcastle, Choctaw, Norman, Harrah, and El Reno.