Miller Creek at Germantown
A-
A-
Award Winner
3769 Skipping Stone Trace, Memphis, TN 38125

3.5

(245 Reviews)
$1,269 - $3,198/mo

Move-In Specials

Limited Time Offer: Up to one month free *Restrictions Apply.

Reviews

3.5 rating

245 total reviews

(

227 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1074466

Verified Resident 2022

4.5

10/11/2022

I have enjoyed my community so far. I moved from a house so this was a different experience for me. The neighbors are friendly and I love the amenities the community comes with. I would highly recommend this community to anyone I know that's looking for a great place to start living.

    Property Manager Response

    11/6/2022

    Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!

    Updated Review

    Review Author Icon

    Current Resident 648786

    Verified Resident 2018 - 2022

    3.3

    10/7/2022

    There are so many things we like about our community, however, there are several things we do not like. 1) Dog Excrement all over the place. 2) Card reader at Gate 2 leaning over. This problem has been ongoing for 2 years or more. 3) Our garbage is not picked up as often as we are paying for. 4) The levee behind building 7 has erroded and is ugly to look at. 5) The construction project next door causes dust, dirt and refuse to blow into the breezeway in Bldg 7, and it is not cleaned often enough

      Property Manager Response

      11/7/2022

      Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you
      Review Author Icon

      Current Resident 1068891

      Verified Resident 2022

      2.2

      9/23/2022

      Leasing office is very unprofessional. The company does not stick to what they say. It's always something with this company. From day one I have been having problems from rent to air. They want you to pay this high rent for a low life style of living because I do not see them any different from other apartments I have stayed in since I really expected a difference moving here.

        Property Manager Response

        11/6/2022

        Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to hear more about how we can further improve. We would appreciate it if you could give us a call to discuss this in more detail. Thank you.
        Review Author Icon

        Current Resident 1067266

        Verified Resident 2012 - 2022

        3.5

        9/18/2022

        Miller Creek could be an amazing place like it was when we first moved in. The grounds were clean and professionally manicured. We didn't fear for our safety. Now there has been a homicide here. WOW..

          Property Manager Response

          11/3/2022

          Hello, we are so appreciative to read such a great review about Miller Creek at Germantown! If you have any further questions, please give us a call. We're always happy to help!
          Review Author Icon

          Current Resident 1056973

          Verified Resident 2022

          2.0

          8/21/2022

          The apartment are getting real getto someone broke into my work van I ask why we don't have the bar at the gate so just no anybody come in they said they never had a bar but it at the gate please update the security team and fix the gate please so 10 cars won't follow behind u when u go in the gate

            Property Manager Response

            11/3/2022

            Dear Resident, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (833) 904-4212. We look forward to hearing from you. Miller Creek at Germantown
            Review Author Icon

            Current Resident 978724

            Verified Resident 2021

            4.7

            12/6/2021

            Its a Nice, respectable community that's well kept up. Activities and necessary conveniences are close by. Staff is very helpful, the safety is very well considered, very secure area with great, close amenities.

              Property Manager Response

              12/7/2021

              Dear Valued Resident, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Miller Creek at Germantown Apartment Homes. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Miller Creek at Germantown
              Review Author Icon

              Current Resident 976967

              Verified Resident 2014 - 2021

              4.2

              11/29/2021

              Quiet community, conveniently located with easy access to restaurants, stores, and green areas. Short drive to reach the highway for trips further into the city. 24/7 fitness room and an outdoor pool for the warmer months.

                Property Manager Response

                11/30/2021

                Dear Valued Resident, We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day! Miller Creek at Germantown

                Updated Review

                Review Author Icon

                Current Resident 869266

                Verified Resident 2020 - 2021

                4.2

                11/29/2021

                The area is nice and you're in a good distance of everything but the pricing doesn't really match what you'd be getting in space. Then the upkeep is only good in certain areas. If I'm going for a walk on one side the apartments it's nice and clean, then on the other it's so much dog poop it smells terrible.

                  Property Manager Response

                  11/30/2021

                  Dear Valued Resident, Thank you so much for your positive comments about Miller Creek at Germantown Apartment Homes! Have a great day. Miller Creek at Germantown
                  Review Author Icon

                  Current Resident 976847

                  Verified Resident 2021

                  4.7

                  11/29/2021

                  I had a great experience at Miller Creek. The staff was always very friendly and quick to help with anything I needed. My apartment was very clean when I moved in and I never had to submit any maintenance requests proving how great of a job they do maintaining their units.

                    Property Manager Response

                    11/30/2021

                    Dear Valued Resident, We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case here at Miller Creek. If you have further needs or questions, please reach out! Miller Creek at Germantown
                    Review Author Icon

                    Current Resident 976791

                    Verified Resident 2020 - 2021

                    3.7

                    11/29/2021

                    Good community some rules they set are being followed but needs work. Gate access need better security when cars trailing you in. Need gate arm after first car come through to keep this down. And same on exit cause they wait for you to come out then enter.

                      Property Manager Response

                      11/30/2021

                      Dear Valued Resident, We are currently working on our gate system on property. If you're ever in need of more help, please let us know and we will be more than happy to assist. Miller Creek at Germantown
                      Review Author Icon

                      Current Resident 976790

                      Verified Resident 2020 - 2021

                      2.2

                      11/29/2021

                      Living here is scary. There have been multiple shootings & the gate usually does not work so any and everyone still has access to get in and sometimes it can even be hard for residents to get in because gate is so ineffective.

                        Property Manager Response

                        11/30/2021

                        Dear Valued Resident, We regret to hear that your recent experience was anything less than exceptional. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (901) 624-9404. We look forward to hearing from you. Miller Creek at Germantown
                        Review Author Icon

                        Current Resident 976507

                        Verified Resident 2021

                        4.0

                        11/28/2021

                        so far so good, when ever I have had a problem or question, someone is there to readily answer or send help during normal business hours. Staff are knowledgeable and respectable.

                          Property Manager Response

                          11/30/2021

                          Dear Valued Resident, We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day! Miller Creek at Germantown
                          Review Author Icon

                          Current Resident 976134

                          Verified Resident 2019 - 2021

                          2.8

                          11/26/2021

                          No info provided about the murder in the parking lot (day time in front of my window). It was swept away like it has never happened. My block (12) is extremely dirty. In addition, I don't dare to walk on the grass since it is full with dogs' poop. I'm working from home and can be anywhere in the USA (and most of the time I'm out of the States). In the last 2 + years the condition of the facility drop down but the cost jump up. I wonder if I need to stop being lazy and to look for a new location. Thanks - Eran Cypris

                            Property Manager Response

                            11/30/2021

                            Dear Eran, We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Miller Creek at Germantown

                            Updated Review

                            Review Author Icon

                            Current Resident 716565

                            Verified Resident 2018 - 2021

                            2.8

                            11/26/2021

                            In the late year police has been in our complex 3 times. Last week they were at the apartment twice. The disturbance are always late at night or early morning. Police were on my floor this past Wednesday and woke everyone up with the K9 dogs and beating on the neighbor door to open up. This is getting ridiculous.

                              Property Manager Response

                              11/30/2021

                              Dear Valued Resident, We're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (901) 624-9404. We look forward to hearing from you. Miller Creek at Germantown
                              Review Author Icon

                              Current Resident 976010

                              Verified Resident 2021

                              3.7

                              11/26/2021

                              Community nice and clean would like if gate would work properly when it rains but otherwise gated community is a plus. Grounds are always clean and neighbors are clean and mind their business. Pet friendly and other amenities are a plus so far so good no negative comments.

                                Property Manager Response

                                11/30/2021

                                Dear Valued Resident, Thank you again for taking the time to let us know how we did. We hope you have a great day! If we can be of any additional assistance, please don't hesitate to reach out! Miller Creek at Germantown

                                Updated Review

                                Review Author Icon

                                Current Resident 866762

                                Verified Resident 2019 - 2021

                                2.0

                                11/26/2021

                                It has progressively gone down over time. I used to feel safe there and I have been told multiple times after the man was murdered in February that they were putting up more lights and that has not happened and it has been almost a year.

                                  Property Manager Response

                                  11/29/2021

                                  Dear Valued Resident, It's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please contact us at (901) 624-9404 so we can understand your situation better in order to try and turn your experience around. Thank you, Miller Creek at Germantown Apartment Homes
                                  Review Author Icon

                                  Current Resident 974922

                                  Verified Resident 2021

                                  2.8

                                  11/22/2021

                                  One of the leasing agents is rude, I have had my package stolen, and the floors are really thin so it sounds like my upstairs neighbors are going to fall through the floor. Other than that it's great. Love the location and area. Love the apartment setup.

                                    Property Manager Response

                                    11/30/2021

                                    Dear Valued Resident, We're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (901) 624-9404. We look forward to hearing from you. Miller Creek at Germantown
                                    Review Author Icon

                                    Current Resident 974856

                                    Verified Resident 2020 - 2021

                                    2.8

                                    11/22/2021

                                    My experience was good until I transfer into my 3 bedroom apartment, once my 2 bedroom lease was up.I have tried to get in touch with corporate never got a respond back. I tried to pay my rent once I move into the 3 bedroom. They wouldn't take my rent they wanted me to pay my rent plus the damage ffees from the 2 bedroom which was total to be over 3k all in one month. Would not allow me a payment plan to pay the damage fees and would not allow me to pay my rent which is already 1742. Never been late on rent ever now I was looking at eviction. I was offer no help and I wish when my lease was up I just went ahead and move. My history with these apartments means nothing.

                                      Property Manager Response

                                      11/30/2021

                                      Dear Valued Resident, We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (901) 624-9404. We look forward to hearing from you. Miller Creek at Germantown

                                      Updated Review

                                      Review Author Icon

                                      Current Resident 812949

                                      Verified Resident 2019 - 2021

                                      1.3

                                      11/22/2021

                                      This is not it what I expected. Maintenance is terrible, the gate is always messed up. The fitness center needs new equipment. The community had nice people but I think it needs new management or a new team.

                                        Property Manager Response

                                        11/24/2021

                                        Dear Valued Resident, We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (901) 624-9404. We look forward to hearing from you. Miller Creek At Germantown
                                        Review Author Icon

                                        Current Resident 973435

                                        Verified Resident 2019 - 2021

                                        4.5

                                        11/18/2021

                                        Great community to live in. Easy access to much needed venues (grocery store, restaurant, gym etc). Neighbors are friendly and the community is very easy going. I appreciate it being gated while having a pool too.

                                          Property Manager Response

                                          11/20/2021

                                          Dear Valued Resident, We are so happy to read such a great review about Miller Creek at Germantown Apartment Homes! Have a great day! Miller Creek at Germantown Apartments
                                          Review Author Icon

                                          Current Resident 973158

                                          Verified Resident 2021

                                          3.3

                                          11/17/2021

                                          Experience is great but repairs, equipment inside the apartment, and appearance can be improved for the amount of rent charged. I have incomplete repairs and wanted something painted. nothing has been done yet.

                                            Property Manager Response

                                            11/20/2021

                                            Dear Valued Resident, We do aplologize that you have outstanding requests in your home that still need to be addressed. Please call the leasing office so we can ensure these items are addressed right away. Thank you for your review. Miller Creek at Germantown
                                            Review Author Icon

                                            Current Resident 972673

                                            Verified Resident 2018 - 2021

                                            4.8

                                            11/16/2021

                                            No major issues. Pretty quiet for the most part. My main concern is the tailgating at the guest's gate. It has not been fixed in almost 2 years. I feel as though this is not really a gated community.

                                              Review Author Icon

                                              Current Resident 972583

                                              Verified Resident 2021

                                              2.2

                                              11/16/2021

                                              Horrible customer service from staff in general and a constant occurrence of community equipment not working (I.e. entrance gate and trash compactor). These two issues have made our experience none satisfactory.

                                                Property Manager Response

                                                11/30/2021

                                                Dear Valued, It's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (901) 624-9404. We look forward to hearing from you. Miller Creek at Germantown
                                                Review Author Icon

                                                Current Resident 972287

                                                Verified Resident 2021

                                                5.0

                                                11/15/2021

                                                I've throughly enjoyed my time here at Miller Creek. The maintenance team is quick and efficient. The front office ladies are always helpful. The floor plans of the apartments are very home like, makes you forget you're staying in a apartment! I would recommend miller creek to anyone.

                                                  Property Manager Response

                                                  11/30/2021

                                                  Dear Valued Resident, We're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Miller Creek at Germantown

                                                  Updated Review

                                                  Review Author Icon

                                                  Current Resident 865988

                                                  Verified Resident 2015 - 2021

                                                  4.2

                                                  11/15/2021

                                                  Community is currently undergoing great renovations in 2021. The surrounding area is great as you are near Germantown, Collierville, and Hwy 385 to go anywhere quickly. The nearby apartments are definitely overpriced in comparison.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Holston 1

                                                    5 Available Units

                                                    1 Bed, 1 Bath | 743 sq. ft.

                                                    $1,269 - $2,446

                                                    See Floor Plan Details

                                                    Emory 2

                                                    4 Available Units

                                                    1 Bed, 1 Bath | 909 sq. ft.

                                                    $1,370 - $2,484

                                                    See Floor Plan Details

                                                    Emory 3

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 949 sq. ft.

                                                    $1,346 - $2,422

                                                    See Floor Plan Details

                                                    Emory 1

                                                    1 Available Unit

                                                    1 Bed, 1 Bath | 800 sq. ft.

                                                    $1,319 - $2,374

                                                    See Floor Plan Details

                                                    Powell

                                                    1 Bed, 1 Bath | 859 sq. ft.

                                                    See Floor Plan Details

                                                    Holston 2

                                                    1 Bed, 1 Bath | 953 sq. ft.

                                                    See Floor Plan Details

                                                    Emory 4

                                                    1 Bed, 1 Bath | 1,095 sq. ft.

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Cumberland 2

                                                    4 Available Units

                                                    2 Beds, 2 Baths | 1,166 sq. ft.

                                                    $1,600 - $2,952

                                                    See Floor Plan Details

                                                    Cumberland 1

                                                    4 Available Units

                                                    2 Beds, 2 Baths | 1,149 sq. ft.

                                                    $1,610 - $2,870

                                                    See Floor Plan Details

                                                    Collins

                                                    3 Available Units

                                                    2 Beds, 2 Baths | 1,106 sq. ft.

                                                    $1,553 - $2,796

                                                    See Floor Plan Details

                                                    Barrenfork

                                                    2 Beds, 2 Baths | 1,179 sq. ft.

                                                    See Floor Plan Details

                                                    Tuscumbia

                                                    2 Beds, 2 Baths | 1,240 sq. ft.

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    Harpeth

                                                    7 Available Units

                                                    3 Beds, 2 Baths | 1,382 sq. ft.

                                                    $1,737 - $3,198

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    B

                                                    Review Ratings (from 21 reviews)

                                                    Noise

                                                    3.5

                                                    Grounds

                                                    3.6

                                                    Safety

                                                    3.0

                                                    Office Staff

                                                    3.8

                                                    Maintenance

                                                    4.0

                                                    Neighborhood

                                                    4.3

                                                    Survey Scores N/A

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    21

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    95.24%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    4.57 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    • Washer/Dryer
                                                    Parking
                                                    • Other
                                                    • Garage Parking Available
                                                    • Parking
                                                    Pets
                                                    • Other Pets Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Fitness Center with Cardio, Strength Training, and Group Exercise
                                                    • 9' Ceilings with Crown Molding
                                                    • ADA Accessible
                                                    • Air Conditioner and Heat
                                                    • Airbnb-Friendly Apartments
                                                    • Balcony/Deck
                                                    • Business Center with Wi-Fi
                                                    • Community Center
                                                    • Community Clubhouse with Coffee Station
                                                    • Controlled Access
                                                    • Courtyard and Community Garden
                                                    • Faux Wood Flooring
                                                    • Granite Countertops and Tiled Backsplash
                                                    • Lounge with Fireplace
                                                    • On-Site Professional Management and Maintenance Team
                                                    • Online Resident Services
                                                    • Outdoor Grilling and Picnic Area
                                                    • Package Receiving Service
                                                    • Pool Views Available
                                                    • Private Off-leash Dog Park
                                                    • Resident Car Care Center
                                                    • Resort Style Saltwater Swimming Pool with Sundeck
                                                    • Short Term Lease Available
                                                    • Smoke Free Community
                                                    • Spacious Floorplans with Walk-in Closets
                                                    • Valet Trash Service
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                                                    Leasing

                                                    Miller Creek at Germantown offers 1-, 2-, and 3-bedroom apartments in the Hickory Hill South neighborhood of Southeast Memphis, Tennessee. These are pet-friendly apartments, welcoming up to two pets per home and offering access to a dog park. Some homes feature upgraded kitchens with granite countertops, tile backsplash, and kitchen islands that blend style and functionality. Select homes offer double vanities in the primary bedroom and detached garage parking. Community amenities include a salt water swimming pool, fireside lounge, fitness center, yoga studio, community garden, and courtyard. Served by Memphis-Shelby County Schools, Miller Creek is situated just 23 miles east of Downtown Memphis.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: 09:00 AM - 06:00 PM
                                                    • Tuesday: 10:00 AM - 06:00 PM
                                                    • Wednesday: 09:00 AM - 06:00 PM
                                                    • Thursday: 10:00 AM - 06:00 PM
                                                    • Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    IRT Management, LLC

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Miller Creek at Germantown Rated?
                                                    Based on 245 number of votes by renters, Miller Creek at Germantown is currently rated 3.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Miller Creek at Germantown?
                                                    Miller Creek at Germantown is rated 3.6 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Miller Creek at Germantown is rated 4 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Miller Creek at Germantown?
                                                    Miller Creek at Germantown is rated 3.5 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is Miller Creek at Germantown?
                                                    Miller Creek at Germantown is rated 3 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    How satisfied are residents with the neighborhood?
                                                    Miller Creek at Germantown is rated 4.3 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at Miller Creek at Germantown?
                                                    Miller Creek at Germantown is rated 3.8 out of 5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 95.24% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 4.57 days to their community reviews in the past year.
                                                    Who manages Miller Creek at Germantown?
                                                    IRT Management, LLC
                                                    What is the pet policy at Miller Creek at Germantown?
                                                    Other Pets Allowed
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Limited Time Offer: Up to one month free *Restrictions Apply.

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                                                    Under New Management

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                                                    Miller Creek at Germantown is a 743 - 1,382 sq. ft. apartment in Memphis in zip code 38125. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,269 - $3,198. Nearby cities include Germantown, Bartlett, Cordova, Olive Branch, Millington, Southaven, Collierville, Horn Lake, Arlington, Walls, Marion, McCalla, and Hernando.