Retreat at North Bluff
A
A
Award Winner
6212 Crow Lane, Austin, TX 78745

4.2

(388 Reviews & Surveys)
$586 - $1,530/mo

Move-In Specials

1 month to 6 Weeks Free! *On Selective units & Restrictions Apply*

Reviews

4.2 rating

255 total reviews

(

239 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Summarized by generative AI from text of customer reviews

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Review Author Icon

Current Resident 569605

Verified Resident 2018

5.0

11/11/2018

My experience has been great. The people are friendly. The community is quiet and people are respectable. The community is clean and the grounds a very nicely kept clean. My apartment has a washer and dryer.

    Review Author Icon

    Current Resident 553198

    Verified Resident 2018

    5.0

    10/9/2018

    The apartments are really nice. Made back in 2011 they are still well maintained. Tall ceilings and large balconies. They have a wonderful dog park with tons of room for your little fur babies to get a full sprint on. The apartments are close to grocery stores like sprouts or HEB and has quick access to i35. They have a gated entry that isn't left open and they regularly have a pickup truck come through and tow people who aren't supposed to be parked in the complex. Overall I'm very happy with the move.

      Review Author Icon

      Current Resident 552348

      Verified Resident 2013 - 2018

      5.0

      10/7/2018

      Friendly reliable staff. Management is in it for the long term and want to keep you happy. Maintenance goes above and beyond when issues happen. Parking can be a little tight, but that is a problem all over Austin.

        Review Author Icon

        Current Resident 541725

        Verified Resident 2014 - 2018

        3.3

        9/11/2018

        Overall, it's been a good experience. The office staff are very friendly and approachable. The community is relatively quiet and easy. Parking is a difficult situation. The apartments for the most part are well kept.

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          Current Resident 532841

          Verified Resident 2018 - 2019

          5.0

          7/8/2019

          This place is by far one of the best places I ever been here in Austin. The price and distance to downtown are great. People are not loud and the place it is always clean, I am very happy to live here.

            Review Author Icon

            Current Resident 523898

            Verified Resident 2018

            5.0

            8/7/2018

            The staff greeted me with open arms upon first meeting, and has been professional and responsive at every turn. I am going to love living here. The construction is solid, and the units well maintained. The appliances are of high quality, and the apartment is well insulated and the weather stripping makes it very energy efficient.

              Property Manager Response

              8/9/2018

              Wow, thank you so much for the heart felt repsonse. We do consider each of our residents like family & strive to do our best! Welcome home, Christa Wilson manager
              Review Author Icon

              Current Resident 521294

              Verified Resident 2018

              4.8

              8/1/2018

              It was one of the easiest moving process, especially since moving sucks. I did pick this place based on the reviews, and I'm happy with it! Reading the other reviews I'm not too sure, but my ac vent and thermostat is on the wall too... where they should be,right? I'm in a smaller 1 bedroom, and all my stuff fits well, its cozy, and it comes with a washer and dryer! I'm not planning on spending my life here,but for a RENTAL, I dig it!

                Property Manager Response

                8/23/2018

                Thanks for the upbeat reply. We plan & hope to have you as one of our long term residents for as long as you can stay. Sincerely, Christa Wilson manager
                Review Author Icon

                Current Resident 521073

                Verified Resident 2018

                2.8

                8/1/2018

                The staff is not friendly. The old woman that works there is very rude and the guy at the desk is shady and doesn't give you a direct answer to your questions. They don't seem to care about the tenants' problems. Also parking is terrible and limited. The parking spaces are too narrow, leaving open parking spaces but no room for the car to fit. A permit for covered parking is also way too expensive. My apartment was nice and clean though, except the layout is a little weird. Especially where the vent and the thermostat is located on the wall. There's actually a few poor structured choices they made in the kitchen and bathroom, but overall I love my apartment.

                  Property Manager Response

                  8/9/2018

                  Thanks for your input. We do take pride in our customer service. Moving day can be stressful & it's "always something else" when you get there. Randy, the guy at the desk, your leasing agent, informed us that your deposit was originally on a different apt. He was able to switch you to a new apt. that you could move into sooner, as you wanted. Once informed, we did move your money to your new apt. Please accept our apologies if this seemed a little shady or rude. We aim to please and are looking forward to having you as part of our community. Let us know if there's anything else we can do for you, Sincerely, Christa Wilson Manager ( the old woman... LOL)

                  Updated Review

                  Review Author Icon

                  Current Resident 519928

                  Verified Resident 2018

                  2.7

                  7/29/2018

                  I moved here expecting great service after reading all the positive reviews. Should have known better not to believe everything I read on the internet. So far it has been very frustrating and disappointing. This place is fairly new, quiet, and seems safe. But the staffs are also very quiet when it comes up to following up with your maintenance requests. Yes they are friendly, but they just don't care enough to follow up with you. The covered parking spot they gave me, which I paid $40 a month for, is covered in piles of mud/dirt/rocks and the light that suppose to turn on at night for safety is broken. I reported this on move-in day and also submitted maintenance requests about issues with hot/cold water in my kitchen/bathroom faucets. Days went by and no one contacted me, nothing was done. I emailed/called the office for status update and both staffs responded with "I will check on it and let you know". Days went by and neither of them contacted me, nothing was done. When it comes up to maintenance and service, this is honestly the worst I have experienced. And I will have to put up with this for another year thanks to your hyped up positive reviews.

                    Property Manager Response

                    9/10/2018

                    Thanks for your patience while waiting for your carport to be swept. The day you moved in & the next ,our maintenance team had already schedueled 2 new ac installations. With 110 degrees outside, this was of utmost importance,but glad to see we got it cleaned within 72 business hours. After researching, we discovered that the temp. of your kitchen faucet is the same as all others. We believe with the outside temp. being over 100 degrees for days, the water coming into the blgs, could be a little warm. Hopefully, this will get a little better when it cools off. We appreciate your input and are glad to have you here. Sincerely, Christa Wilson Manager
                    Review Author Icon

                    Current Resident 512823

                    Verified Resident 2018

                    5.0

                    7/12/2018

                    We have lived her for about a month and havent had any problems at all. The apartment is spaceous and really well kept around the property. The gym is a great size and always clean. The pool area is relaxing and we love the fire pit area.

                      Property Manager Response

                      8/9/2018

                      Thanks for the nice comments. We appreciate your input & hope to continue to serve as your new, exciting & lovely home for awhile. Let us know if you need anything at all. Christa Wilson Manager
                      Review Author Icon

                      Current Resident 506463

                      Verified Resident 2018

                      4.3

                      6/28/2018

                      Just moved in, but already feeling at home. Love the layout of the apartment and the calming feel of the complex. Ice maker was broken when entering and it was quickly addressed. Excited to see how wonderful this location can be.

                        Property Manager Response

                        9/10/2018

                        Welcome to our oasis called The Retreat At North Bluff. We're always excited to have new residents. We'll continue to serve and help whenever necessary. Thanks for your kind input, Christa
                        Review Author Icon

                        Current Resident 492630

                        Verified Resident 2017 - 2018

                        4.8

                        5/29/2018

                        Experience is great and it is affordable. I would like have extended pool hours for adults. We are not able to use the pool because of work hours and it is always crowded with kids during the regular hours.

                          Property Manager Response

                          8/23/2018

                          Thanks for the suggestion. Unfortunately, we're not able to restrict any resident from using the amenties. All children under 14, do have to be with an adult,tho. Did you know we offer after hours service? If you feel there are folks not following the rules, such as being unruly, causing excessive noise, horseplay, you can call our office, use the option for our night manager, leave your message. At least, if there are children unattended or not behaving, we can take care of it, possibly. We also ask that no one bring more than 2 guests. If someone wants to have a party, they must reserve it thru the office. Let us know if you need our help , Sincerely, Christa
                          Review Author Icon

                          Current Resident 473644

                          Verified Resident 2017 - 2018

                          4.8

                          4/8/2018

                          The apartment community for the most part is pretty awesome. It's very dog friendly and has a great dog park. My dogs have yet to get tired of being walked around this place. The management team hosts really cute parties every few months. The pool is really nice for relaxing (although I do wish there was a hot tub.)

                            Property Manager Response

                            8/23/2018

                            We're so glad to hear you & your dog are enjoying your your new "diggs". We do have the largest dog park in So. Austin with over 500 feet of off leash, fenced, running park. Get ready for our next party. Coming soon may be our popular Sat. am brunch with tacos, pastries, Mimosas, Bloody Mary's, juice, etc. Or, our Bingo night was a hot topic,too. Or, with Halloween right around the corner, the costume party is a big winner! You just never know what's next here at The Retreat At North Bluff. Sincerely, Christa
                            Review Author Icon

                            Current Resident 462285

                            Verified Resident 2017 - 2018

                            5.0

                            3/8/2018

                            Management is steady,nice,helpful. Low utility bills!:)washer and dryer included in rent. Highly recommend. Only 15 mins from downtown, safe neighbourhood. Very quiet and peaceful. Perfect for working professional or family with kids

                              Property Manager Response

                              8/23/2018

                              It's always nice to hear we're appreciated. Thanks for the compliments. Yes, we have qualified every year for the U.S. Energy Efficiency Star Rating Certificate. By building " green", it pays off in the long run due to the decrease in our resident's bills. Glad to hear it, Christa
                              Review Author Icon

                              Current Resident 461838

                              Verified Resident 2015 - 2019

                              4.3

                              1/28/2019

                              A home away from home. Great pool & Gym. Quiet & friendly environment. Close to entertainment & resturants, schools , church, grocerys, auto pumps etc. All in all a great place to live and would consider staying.

                                Property Manager Response

                                8/23/2018

                                I'm not sure what the problem was, but we're certainly glad to know it was fixed. Did you know we offer a way to transfer our residents? Stop by to discuss when you have time. We never want to loose a good tenant! You're our most valuable asset. Best, Christa Wilson manager
                                Review Author Icon

                                Current Resident 460032

                                Verified Resident 2018

                                4.3

                                11/8/2018

                                Great staff, great bedroom and bathroom sizes, the pool is never too packed. Plenty of areas to walk your dog plus the dog park (they could improve) and 2 bbq pit areas if grilling is your thing. Could have better parking.

                                  Review Author Icon

                                  Current Resident 459983

                                  Verified Resident 2018

                                  4.7

                                  3/4/2018

                                  The community is nice and clean and well taken care of. The staff is friendly and very helpful, they made sure my move was easy and smooth. The community is very dog friendly, they have a huge dog park that my pups love. So far it's a great place to live.

                                    Review Author Icon

                                    Current Resident 427329

                                    Verified Resident 2017

                                    5.0

                                    12/5/2017

                                    Is an awesome place to live very spacious rooms amd the environment overall is great oh before i forget on summer the pool is a plus my son loves to play at the pool area and make new friends , also the partys the office offer during the years there fantastic because you can meet other neighbors.

                                      Review Author Icon

                                      Current Resident 354062

                                      Verified Resident 2017

                                      5.0

                                      10/15/2017

                                      I'm a very pleased with my decision to move here. I loved the appearance of the apt and community. It feels safe. It is quiet and clean. Any issues I had on move in date were addressed within a couple of hours to a couple of days, depending on severity.

                                        Review Author Icon

                                        Current Resident 404704

                                        Verified Resident 2016 - 2017

                                        4.2

                                        10/8/2017

                                        Amazing staff and beautiful complex. Everything is kept up to date and the staff is always happy to assist with any issues you might be having. Staff works hard to drive community plan events for the residents.

                                          Review Author Icon

                                          Current Resident 389278

                                          Verified Resident 2017

                                          4.8

                                          8/28/2017

                                          Friendly staff, good value. The room was in pretty good shape when I moved in too. If I had to list negatives it would probably be the parking situation is slightly annoying, and my room really could have used new carpet. Everything else is fantastic so far though!

                                            Review Author Icon

                                            Current Resident 380704

                                            Verified Resident 2017

                                            4.7

                                            8/8/2017

                                            Great office staff and lovely environment. Very quiet and laid back, everybody seems really nice. Good location in south Austin, not too crowded. Beautiful layout of apartments and in excellent condition.

                                              Review Author Icon

                                              Current Resident 373783

                                              Verified Resident 2017

                                              5.0

                                              7/23/2017

                                              Great place, safe community, nice gym, and pool. Community staff is helpful. It is a pet friendly place. I think the structure of apartments are strong and sound proof. I haven't heard anyone in my building so far.

                                                Review Author Icon

                                                Current Resident 369798

                                                Verified Resident 2017

                                                4.3

                                                7/14/2017

                                                You can hear every conversation the neighbors are having, or if their dog barks at 6 a.m. (or any other time something passes by) like my neighbor's dog does. People who don't live here constantly come to use the pool and take up parking spaces. The staff is nice but overall it's too noisy.

                                                  Review Author Icon

                                                  Current Resident 368372

                                                  Verified Resident 2016 - 2017

                                                  5.0

                                                  7/11/2017

                                                  Great amenities and friendly office staff. Everything is well manicured and maintained regularly. The residents are quiet and considerate and the location is excellent. Parking can be limited sometimes, but overall the experience has been excellent.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A2

                                                    6 Available Units

                                                    1 Bed, 1 Bath | 619 sq. ft.

                                                    $586 - $1,155

                                                    See Floor Plan Details

                                                    A3

                                                    6 Available Units

                                                    1 Bed, 1 Bath | 715 sq. ft.

                                                    $1,138 - $1,195

                                                    See Floor Plan Details

                                                    A1

                                                    5 Available Units

                                                    1 Bed, 1 Bath | 591 sq. ft.

                                                    $1,095 - $1,305

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    A4

                                                    6 Available Units

                                                    2 Beds, 1 Bath | 851 sq. ft.

                                                    $1,365 - $1,445

                                                    See Floor Plan Details

                                                    B2

                                                    2 Available Units

                                                    2 Beds, 2 Baths | 1,052 sq. ft.

                                                    $1,499 - $1,530

                                                    See Floor Plan Details

                                                    B1

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 934 sq. ft.

                                                    $1,445

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 27 reviews)

                                                    Noise

                                                    4.4

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.3

                                                    Office Staff

                                                    4.6

                                                    Maintenance

                                                    4.8

                                                    Neighborhood

                                                    4.7

                                                    Survey Scores (from 133 surveys)

                                                    Post-Tour Survey

                                                    4.5

                                                    Move-In Survey

                                                    4.8

                                                    Maintenance & Support Survey

                                                    4.8

                                                    Lease Renewal Survey

                                                    4.5

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    27

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    88.89%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    90.19 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Other
                                                    • Surface Lot
                                                    Pets
                                                    • Cat Allowed
                                                      Deposit: $300. Fee: $200 ~ 200. Rent: $15. Restrictions: 25 lbs or less per pet maximum 2 pets per unit $300.00 Pet Deposit and $200.00 Pet Fee, $15/month Pet Rent. Pet Limit: 2
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                                                    • Dog Allowed
                                                      Deposit: $300. Fee: $200 ~ 200. Rent: $15. Restrictions: 25 lbs or less per pet maximum 2 pets per unit $300.00 Pet Deposit and $200.00 Pet Fee, $15/month Pet Rent. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioning
                                                    • Dishwasher
                                                    • Hardwood Floors
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                                                    Leasing

                                                    Discover the Retreat at North Bluff, a beautiful apartment community in the South Congress neighborhood of Austin, Texas. You can always count on something great happening in the area when surrounded by a hub of fabulous restaurants, vintage shops, chic boutiques, and live music. Our convenient location is just minutes from the Williamson Creek Greenbelt nature trail and McKinney Falls State Park, with over 641 acres of opportunities for hiking, biking, swimming, fishing, and wildlife observation! Come find your new home here!
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                                                    Leasing Options

                                                      • Available months 12,13,14,15

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    The Tipton Group

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Retreat at North Bluff Rated?
                                                    Based on 388 number of votes by renters, Retreat at North Bluff is currently rated 4.2 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Retreat at North Bluff?
                                                    Retreat at North Bluff is rated 4.6 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Retreat at North Bluff is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Retreat at North Bluff?
                                                    Retreat at North Bluff is rated 4.4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Retreat at North Bluff?
                                                    Retreat at North Bluff is rated 4.3 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Retreat at North Bluff is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Retreat at North Bluff?
                                                    Retreat at North Bluff is rated 4.6 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 88.89% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 90.19 days to their community reviews in the past year.
                                                    Who manages Retreat at North Bluff?
                                                    The Tipton Group
                                                    What is the pet policy at Retreat at North Bluff?
                                                    cat Allowed
                                                    Deposit: $300
                                                    Fee: $200 ~ 200
                                                    Rent: $15
                                                    Restrictions: 25 lbs or less per pet maximum 2 pets per unit $300.00 Pet Deposit and $200.00 Pet Fee, $15/month Pet Rent
                                                    Pet Limit: 2
                                                    dog Allowed
                                                    Deposit: $300
                                                    Fee: $200 ~ 200
                                                    Rent: $15
                                                    Restrictions: 25 lbs or less per pet maximum 2 pets per unit $300.00 Pet Deposit and $200.00 Pet Fee, $15/month Pet Rent
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    What is the move-in special?
                                                    1 month to 6 Weeks Free! *On Selective units & Restrictions Apply*

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                                                    Under New Management

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                                                    Retreat at North Bluff is a 591 - 1,052 sq. ft. apartment in Austin in zip code 78745. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $586 - $1,530. Nearby cities include West Lake Hills, Del Valle, Manor, Pflugerville, Bee Cave, Manchaca, Cedar Park, Lakeway, Creedmoor, Round Rock, Hutto, Lago Vista, and Leander.